Ad Ops

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

We’re hiring a SAP EWM Technical Consultant with 6+ years of strong hands-on experience in custom development within EWM.

✅ Must-have:

• ABAP in EWM
• RF Framework Enhancements
• User exits/BADIs

📍 Locations: Pune, Mumbai, Gandhinagar, Bangalore

• Public clouds, such as AWS, Azure, or Google Cloud Platform
• Automation technologies, such as Kubernetes or Jenkins
• Configuration management tools, such as Puppet or Chef
• Scripting languages, such as Python or Ruby

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies. 

OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app

OneScore (Over 10 million downloads): http://www.onescore.app/">www.onescore.app

What you will do:

• Execute new ways of attracting and hiring tech and product talent - PAN India across various technologies.
• Manage complete recruitment life cycle (Source > Screen > Interview > Hire)
• Conduct interview assessments combining various methods including technical assessments.
• Building a healthy talent pipeline across the tech/ product domain.
• Deliver exceptional candidate experience throughout the process.
• Collaborate with the HR team, delivering on key internal SLAs.
• Ability to conduct market intelligence in sourcing candidates, mapping, negotiating offers and decision-making.
• Manage vendor relationships.

Who you should be?

• Passionate about technology, hiring and networking with people.
• Minimum 3 to 5 years of Technical recruitment experience (preferably with Product/ Fintech Companies/ startups).
• Comfortable working with a fast-paced startup environment.
• Skilled with G-Suite applications, preferably ATS experience.
• Preferably someone with a technical education background.
• Strong communicator and go-getter.

Work Location: Aundh, Pune office (the role is on-site with WFH flexibility owing to environment and business drivers)

• Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
• Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
• Experienced in proofreading and editing content copies
• Experienced in creating content as per our Ideal Customer Profile
• Work with the marketing team for generating fresh content ideas
• Should have basic knowledge of search engine optimization
• Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.

Senior PHP Laravel Developer

Position: Senior PHP Laravel Developer
Experience Required: up to 3 years
Positions: 03

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again.  

Job description

You will be responsible for handling entire back-end infrastructure of Saakh. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.

Job responsibilities

• Build innovative, state-of-the-art applications.
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increasing existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and

post launch support.

• Convey effectively with all task progress, evaluations, suggestions, schedules along with

technical and process issues.

• Document the development process, architecture, and standard components.
• Coordinates with co-developers and keeps project managers well informed of the status of

development effort and serves as liaison between development staff and project manager.

• Keep abreast of new trends and best practices in web development.

Desired profile

• Previous working experience as a Laravel developer for 4+ years.
• BS/MS degree in Computer Science, Engineering, IT or similar relevant field.
• In depth knowledge of object-Oriented PHP and Laravel PHP Framework.
• MySQL profiling and query optimization.
• Creative and efficient problem solver.
• Excellent command on Core PHP and MySQL using MVC Architecture.
• Excellent skills in PHP/Javascript.
• Knowledge of At least one CMS (WordPress, Magento or Drupal)
• Excellent of Laravel framework.
• Strong object-oriented programming skills.
• General knowledge of both front-end and back-end web development from a consumer.
• Perspective Knowledge of eCommerce integration.
• Should know about child theme and its structure.
• Should know about creating plugins for theme customization
• It is must to have a high sense of integrity.

Are you one of us?

We welcome you to Saakh’s family.

𝐖𝐡𝐚𝐭 𝐜𝐚𝐧 𝐲𝐨𝐮 𝐞𝐱𝐩𝐞𝐜𝐭?

You will be part of the founding team at LDU and will be responsible for the end-to-end technology of the company including:

- Formulate long-term technology & product strategy along with implementation roadmap, while envisioning the tech-stack required to scale the business 100X

- Architecting and engineering solutions across the entire technology stack including front-end, back-end, infrastructure, architecture, server-side engineering, UI, etc. in line with the company's strategy.

- Plan and collaborate with the other teams including marketing/ growth, customer success/ sales, design, operations, etc. to implement new product features, growth hacks/ initiatives identified through user interviews/ insights, etc in a timely manner.

- Build processes/mechanisms to track the KPIs across product/ technology and ensure religious execution of the targets

- Build and lead the technology team including the engineering team, product team, Quality Assurance, etc.

- Awesome work-culture (flexible work timings; no need to wear formals; awesome snacks to name a few)

𝐖𝐡𝐚𝐭 𝐚𝐫𝐞 𝐰𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫?

We are looking to onboard a Senior Software Engineer, who has a founder's mindset including the following traits:

- Experience of full stack development across web & mobile based technologies and should have scaled a business 

- Ability to build scalable products/ platforms, fully redundant fault-tolerant infrastructure while working on modern technologies.

- Stronghold in both front-end & back-end development/ algorithms with experience of building agile, highly scalable, data-driven platforms from scratch

- Ability to be hands-on with coding across big data, mobile apps, AI & ML, analytics, DevOps, business intelligent solutions, etc. apart from strategically guiding/ mentoring the team

- Ability to manage end-to-end delivery of large-scale initiatives from concept, scope, planning, estimation, project management, and deployment.

- Stronghold in executing stuff on the ground and hustle around to “Get things done”

- Ability to think and see the big picture while focusing on short term goals and deliverables

- Leadership qualities to hire and build a kick-ass technology/ product team going forward

- Experience as a founder/ being part of founding team is huge plus but not mandatory

- Experience in the Fashion/ Apparel industry is a plus but not mandatory

𝐀𝐛𝐨𝐮𝐭 𝐋𝐃𝐔:

- LDU is has been selected as one of the top 17 startups (amongst 1200+ startups in South-East Asia) by Lightspeed Venture Partners, one of the top VCs in the world. We are building India’s version of Stitch Fix – Personalized clothing (your size, your style) at Scale. We personalize the user experience by building a Designer layer for the user through technology. Also, we leverage technology to aggregate the highly unorganized and broken supply side of tailor-units/ boutiques/ small manufacturers etc.

- LDU is a pre-series A start-up and has closed two rounds of funding. We are backed by India's top VC and angels.

𝐅𝐀𝐐

- Full time role.

- Location: Gurgaon

- CTC : INR 24 Lacs (with hansome Esops/ Equity)

- Experience: Preferably 2-5 years