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LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.
LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.
The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!
About the Role:
LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.
You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.
Responsibilities
Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently
Requirements
Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

About LogiNext
About
LogiNext is amongst the fastest growing tech company, providing solutions to simplify and automate the ecosphere of logistics and supply chain management. Our aim is to organize the daunting process of logistics and supply chain planning, with an array of SaaS driven by the most robust enterprise solutions globally.
Our clientele is spread across the globe and we empower them to optimize their supply chain operations by unique data capturing, advanced analytics and visualization. From inception, LogiNext has been an industry leader and recipient of awards like NetApp's Innovative Tech Company of the year, Entrepreneur's Logistics Firm of the Year, Aegis's innovation in Big Data, CIO Choice Award for best supply chain logistics cloud solutions, etc.
Backed by influential industry leaders like PayTM and Indian Angel Network and with partners like IBM, Microsoft, Google, AWS and Samsung, LogiNext has achieved exponential success in a very short span of time and is set to exceed 300% growth by the end of 2016. The true growth hackers, who paved way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!
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Job Description: We are looking for candidates with Good communication skills and are energetic to join our team as an executive assistant!!
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- Good communication and interpersonal skills
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- Assisting the CEO with the day to day tasks
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4. Perform Unit, Integration Tests of developed Application
5. Detail oriented systematic problem-solving approach in the embedded software.
6. Debug embedded software on hardware platforms for issue identification and resolution
Minimum qualification criteria:
1. Bachelor's degree in Electronics, Computer Science, Electrical Engineering, or related field
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If you are exploring for opportunities to get a better work exposure & to get a chance to work for scalable products. Kindly go through the job description below & apply if you seem fit for this role.
𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗠𝗮𝗻𝗱𝗮𝘁𝗲𝘀 :
JavaScript, MongoDB, NoSQL, NodeJS/Go/Ruby/Python Data Structure, Algorithms, Product company/ Startup experience.
𝗥𝗼𝗹𝗲𝘀 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
" 𝗬𝗼𝘂'𝗹𝗹 𝗱𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗯𝘂𝗶𝗹𝗱 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗼 𝗯𝗲 𝘂𝘀𝗲𝗱 𝗯𝘆 𝗳𝗮𝗿𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝗮𝗴𝗿𝗶𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀".
-Be involved and participate in the overall application lifecycle
-Main focus on coding and debugging
-Collaborate with Front-end developers
-Build high-quality reusable code that can be used in the future
-Develop functional and sustainable web applications with clean codes
-Troubleshoot and debug applications
-Conduct UI tests and optimize performance
-Manage cutting-edge technologies to improve applications
-Collaborate with multidisciplinary team of designers, developers and system administrators
-Follow new and emerging technologies
𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 2+ years.
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Patna / Work from Home
𝗦𝗮𝗹𝗮𝗿𝘆: As per market standards
- 4+ years of professional development experience in an agile software engineering role
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- Previous experience with SaaS or cloud development, Micro-services

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