Cutshort logo
LogiNext logo
Client Operations Associate
Client Operations Associate
LogiNext's logo

Client Operations Associate

Rakhi Daga's profile picture
Posted by Rakhi Daga
1 - 3 yrs
Best in industry
Mumbai
Skills
SaaS
Operations
Communication Skills
Escalation management
Incident management
SLA
Client Servicing
Service delivery
Customer Success

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0szpm?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!


About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.


Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About LogiNext

Founded :
2014
Type :
Product
Size :
100-500
Stage :
Raised funding

About

LogiNext is amongst the fastest growing tech company, providing solutions to simplify and automate the ecosphere of logistics and supply chain management. Our aim is to organize the daunting process of logistics and supply chain planning, with an array of SaaS driven by the most robust enterprise solutions globally.

 

Our clientele is spread across the globe and we empower them to optimize their supply chain operations by unique data capturing, advanced analytics and visualization. From inception, LogiNext has been an industry leader and recipient of awards like NetApp's Innovative Tech Company of the year, Entrepreneur's Logistics Firm of the Year, Aegis's innovation in Big Data, CIO Choice Award for best supply chain logistics cloud solutions, etc.

 

Backed by influential industry leaders like PayTM and Indian Angel Network and with partners like IBM, Microsoft, Google, AWS and Samsung, LogiNext has achieved exponential success in a very short span of time and is set to exceed 300% growth by the end of 2016. The true growth hackers, who paved way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

Read more

Company video

LogiNext's video section
LogiNext's video section

Connect with the team

Profile picture
Shankar Aravind
Profile picture
Avi Sisodia
Profile picture
Kenneth Wheeler
Profile picture
Karthik Sampath
Profile picture
Mukti Shetty
Profile picture
Mukti Shetty
Profile picture
Ericsson Fernandes

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Shivangi Bhattacharyya
Posted by Shivangi Bhattacharyya
Bengaluru (Bangalore)
6 - 8 yrs
Best in industry
IntelliMatch
MS SQLServer
ETL
Informatica

Job Title: IntelliMatch


Location: Bangalore (Hydrid)

Experience: 6+ Years

Employment Type: Full-time


Role:

We are looking for a highly skilled and experienced professional with deep knowledge in IntelliMatch and Microsoft SQL Server (MSSQL) to join our dynamic team. The ideal candidate should have a strong understanding of financial reconciliations and hands-on experience implementing IntelliMatch solutions in enterprise environments. Working experience with ETL tools preferably Informatica.


Key Responsibilities:

  • Design, configure, and implement reconciliation processes using IntelliMatch.
  • Manage and optimize data processing workflows in MSSQL for high-performance reconciliation systems.
  • Working experience with ETL tools preferably Informatica
  • Collaborate with business analysts and stakeholders to gather reconciliation requirements and translate them into technical solutions.
  • Troubleshoot and resolve complex issues in the reconciliation process.
  • Ensure data accuracy, integrity, and compliance with business rules and controls.
  • Support end-to-end testing and deployment processes.
  • Document technical solutions and maintain configuration records.
  • 6+ years of IT experience with a strong focus on IntelliMatch (FIS) implementation and support.
  • Hands-on expertise in MSSQL writing complex queries, stored procedures, performance tuning, etc.
  • Strong knowledge of reconciliation workflows in financial services.
  • Ability to work independently in a fast-paced environment.


Read more
Weekday
Amit Singh
Posted by Amit Singh
Remote only
0 - 2 yrs
₹20000 - ₹30000 / mo
Communication Skills
Strategic planning
Marketing

About the Role

We’re looking for a highly motivated and versatile individual to join the Founder’s Office. This is a high-impact role that provides a front-row seat to the inner workings of a fast-growing startup. You’ll work directly with the founder on strategic, operational, and analytical projects that drive the company’s growth.

You’ll act as a force multiplier — ensuring critical initiatives move forward, decisions are backed by data, and execution happens with precision and speed.

Key Responsibilities

  • Strategic Projects: Drive high-priority cross-functional projects — from concept to execution — in areas like growth, product, operations, hiring, and fundraising.
  • Business Analytics: Analyze business metrics, identify bottlenecks, and create actionable insights for leadership.
  • Founder Leverage: Work closely with the founder to manage priorities, research, investor communications, and strategic partnerships.
  • Operations Excellence: Streamline internal processes, define KPIs, and ensure accountability across teams.
  • Communication & Coordination: Prepare executive updates, investor reports, and internal documentation.
  • Special Initiatives: Own zero-to-one experiments or business verticals that need rapid iteration.


Read more
The company has a diverse portfolio of products which includ
The company has a diverse portfolio of products which includ
Agency job
via Enflexis Solutions by Sonia p
Pune
8 - 12 yrs
₹15L - ₹25L / yr
SAP Business One
SAP HANA
Linux/Unix
Firewall
IT infrastructure
+1 more

Industry – Manufacturing


10+ years of overall experience in handling IT in manufacturing companies.

Qualification: Bachelors in IT or relevant

Job Summary: 

1. Exposure to Manage IT functions involving Infrastructure and Application.

2. SAP/ Business One Administration Handling, Managing, Maintain and Controlling the entire SAP Platform including Enhancements. 

3. Business Continuity and Disaster Recovery. 

4. Providing Training and Support to Internal Team and End users. 

Mandatory Skills:

 • SAP B1 Administration, Configuration and Support experience. 

• Experience on Linux OS and HANA Database administration. 

• Experience in Business Process automation experience.

• Proven working experience in installing, configuring, upgrading and troubleshooting SAP B1,

Linux /windows Operating Systems and HANA Database platforms.

• Knowledge on Monitoring and Maintaining performance according to requirements and upgrading the systems with new release models as per changing requirements.

• Knowledge of interfacing SAP B1 with 3rd Party Solutions.

• Knowledge on security, backup, redundancy and Disaster Recovery strategies.

• Understanding of License Compliance, Governance, Risk Management and Statutory Audit requirements.

·  Knowledge about Information Security Management System (ISMS ISO27001:2022)

·  Knowledge about Cloud - Migrations, Implementation, Management and Maintenance

 

Additional Skills:

• Knowledge on Active Directory, DNS, Group Policies creation, DHCP servers designing and planning.

• Knowledge of IT system security, anti virus (mainly TrendMicro), and firewall devices.

• Being Self-motivated – driven to achieve results & flexible to work anytime and weekends, as may be needed

• Excellent verbal and written communication skills. 

• Strong analytical and problem-solving skills.

• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads

• Exposure to AWS, Azure, and GCP.

Responsibilities :

1)Support to all SAP B1 users as first level problems solving and inquiries. Coordinates

communication and the resolution of complex issues. 

2) Manage day-to-day SAP B1 operations and server infrastructure supporting a multi-site End

Users environment.

3) Manages projects including planning and execution of enhancements.

4) Monitoring and managing user access, permissions, and security protocols to maintain system integrity and performing routine maintenance on servers and network infrastructure, including patch updates and performance tuning.

5) Implementing and monitoring backup, restore, and redundancy strategies to ensure data security and availability.

6) Troubleshooting and resolving hardware and software issues across various systems promptly to minimize downtime.

7) Configuring and maintaining virtualization platforms, ensuring high availability and optimized performance.

8) Conduct Internal and Statutory IT Audits



Read more
Bengaluru (Bangalore)
1 - 2 yrs
₹2L - ₹3.5L / yr
Search Engine Optimization (SEO)
Content Writing
Content Marketing
Social Media Marketing (SMM)
Social Media Optimization (SMO)
+2 more


Job Description for Digital Marketing Executive


  • Contribute to the development of an overall strategy for digital marketing.
  • Develop and implement digital marketing campaigns across a broad range of media (SEO, SEM, social media, email, mobile, display).
  • Provide management and maintenance to the company’s owned media, such as websites, mobile apps, and CRM/email software.
  • Creating engaging and relevant digital content for distribution across a variety of digital platforms.
  • Campaign management for social media.
  • Management of digital advertising campaigns.
  • Campaign management for search engine optimization.
  • Ensure that conversions, pixels, and events are tracked on the website and across various digital platforms.
  • Identify market trends, the brand’s audience, and competitors, along with the entire consumer journey to increase engagement and conversion.
  • To develop optimization plans, analyze data from digital marketing analytics reports, and share insights with team members.
  • Share insights with the rest of the team on new technologies, emerging digital tools, and digital marketing trends.


Requirements for Digital marketing executive


The following qualifications are required if you are applying for a digital marketing executive job position:

  • An undergraduate or graduate degree in marketing or a related field is required.
  • Experience, ideally within the industry, in digital marketing.
  • Independently handling the content.
  • Efforts to lead and manage SEO/SEM, marketing databases, email campaigns, social media campaigns, and display advertising campaigns.
  • Optimization of landing pages and conversion funnels.
  • Multivariate and A/B testing experience.
  • The digital marketing executive job role needs an understanding of ad serving tools.
  • Knowledge of how to set up and optimize PPC campaigns across all major search engines.
  • Having a working understanding of HTML, CSS, as well as JavaScript.


Read more
Recro
at Recro
1 video
32 recruiters
Mounashree JP
Posted by Mounashree JP
Bengaluru (Bangalore)
2 - 3 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Microservices

Required Skills:


  • 3+ year of experience in Development in JAVA technology.
  • Strong Java Basics
  • SpringBoot or Spring MVC
  • Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
  • Proficient in REST API development
  • Messaging Queue (RabitMQ or Kafka)
  • Microservices
  • Any Caching Mechanism
  • Good at problem solving


Good to Have Skills:


  • 4+ years of experience in using Java/J2EE tech stacks
  • Good understanding of data structures and algorithms.
  • Excellent analytical and problem solving skills.
  • Ability to work in a fast paced internet start-up environment.
  • Experience in technical mentorship/coaching is highly desirable.
  • Understanding of AI/ML algorithms is a plus.


Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Shweta Verma
Posted by Shweta Verma
Bengaluru (Bangalore)
3 - 6 yrs
₹5L - ₹12L / yr
skill iconAndroid Development
skill iconJava
android developer,
  • Ionic: Ionic is a free and open-source framework certified by MIT that enables developers to use modern web technologies like HTML5, CSS3, and JavaScript. ...
  • React Native: ...
  • Flutter: ...
  • Native Android: ...
  • Xamarin: ...
  • Native Script: ...
  • jQuery Mobile: ...
  • Framework7:
Read more
Extern Labs
at Extern Labs
1 recruiter
HR Extern Labs
Posted by HR Extern Labs
Jaipur
1 - 5 yrs
₹1.5L - ₹4L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconExpress
+1 more

Role - Javascript developer
Location - Jaipur
Experience - 1-5 years


Skills and Qualifications
● Experience in developing front-end components using Object-Oriented
JavaScript, HTML5, and CSS3
● Skilled at Object-Oriented JavaScript and having a working knowledge of at least one
of the following Frameworks (Angular, React etc.)
● Add on Excellent knowledge of working with dynamic data (e.g., JSON, XML)
●Good understanding of version control systems like Git

Roles and Responsibilities
● Develop new user-facing features.
● Optimize applications for maximum speed and scalability.
● Assure that all user input is validated before submitting to back-end services.
● Collaborate with other team members and stakeholders.
● Identify and establish best practices and frameworks keeping in mind the parameters of
performance, responsiveness, and reuse
● Translate designs and style guides into interactive user interfaces, ensuring cross
browser compatibility, performance and robustness
● Deliver high-quality code that is maintainable and readable.
● Develop and maintain features using JavaScript frameworks such as Angular or
React Skills

Read more
Adiyogi Technosoft Pvt Ltd
Kiran Chandiramani
Posted by Kiran Chandiramani
Jodhpur
1 - 7 yrs
₹2L - ₹7L / yr
skill iconAndroid Development
skill iconJava
Android Developer
skill iconReact.js
skill iconReact Native
+4 more

Responsibilities

  • Design and build advanced applications for the Android platform
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Work with outside data sources and APIs
  • Unit-test code for robustness, including edge cases, usability, and general reliability
  • Work on bug fixing and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

  • BS/MS degree in Computer Science, Engineering or a related subject
  • Proven software development experience and Android skills development
  • Proven working experience in Android app development and
  • Have published at least one original Android app
  • Experience with Android SDK
  • Experience working with remote data via REST and JSON
  • Experience with third-party libraries and APIs
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Solid understanding of the full mobile development life cycle.
Read more
Transformative digital technology products for the Insurance
Transformative digital technology products for the Insurance
Agency job
via Multi Recruit by Ashwini Miniyar
Mumbai, Navi Mumbai
3 - 15 yrs
₹6L - ₹17L / yr
skill icon.NET
ASP.NET
skill iconC#
Windows Services
SQL server
+1 more
  • Analyze and document requirements for enhancements to systems and / or business processes.
  • Write clean, testable code using .NET programming languages
  • Develop technical specifications and architecture
  • Test and debug various .NET applications
  • Review and refactor code
  • Deploy fully functional applications
  • Upgrade existing programs
  • Document development and operational procedures
  • Support junior developers’ work

 

Technical Competencies

  • Strong understanding of object-oriented programming concepts, design patterns and SOLID principles
  • Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
  • Expertise in REST APIs and WCF
  • Strong knowledge of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
  • Strong Skills and experience with web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
  • Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
  • Proficient with tools to enable SDLC (TFS, Visual Studio, etc.)

 

Behavioural Competencies

  • A go getter attitude with the ability & desire to work in a fast-paced challenging environment
  • An innovator mind-set who strives to make things better
  • Ability to work independently with the knowledge as well as capability to quickly grasp and make an immediate impact
  • Good written & verbal communication skills
Read more
Ohana academy
at Ohana academy
2 recruiters
Saurabh Garg
Posted by Saurabh Garg
Remote only
0 - 3 yrs
₹3L - ₹7L / yr
Business Development
Inside Sales
Sales
About the Role - We are looking for an ambitious and energetic sales manager to help us expand our clientele. You will be at the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Key responsibilities:

1. Reach out to existing and potential learners to present our service offering (100-150 calls on a daily basis with at least 60 connect)
2. Create and apply an effective sales strategy
3. Drive sustainable financial growth through boosting sales and forging strong relationships with clients
4. Utilize their skills to generate high-quality leads, build a strong relationship with customers, and close deals
5. Exceed targets for new sales, referrals, or renewals in an individual contributor role
6. Respond quickly to assigned leads (no cold calling targets)
7. Work on achieving enrollment targets (end to end sales)
8. Counsel parents for the child's future

Probation: 

Duration: 12 weeks
Salary during probation: 20,000 INR /month
After probation:

Annual CTC: 3 - 7 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20% ( Unlimited upside)



Who can apply

1. Graduation is mandatory (in any field)

2. Working knowledge of spreadsheets (Excel, Google Sheets) and PowerPoint

3. Only candidates who can join in a week can apply

4. Mandatory Language Fluency: English

5. Should have a laptop/wifi - sim card and data plans will be reimbursed (laptop and mobile device will not be provided)

6. Proven B2C sales track record of exceeding targets (ed-tech preferred, not mandatory)

7. Willingness to be measured by weekly and monthly metrics

8. Fluency in English

9. Ability to deliver in a high-pressure environment


Additional Information

1. Working days: 6 working days with 1 day-off which may be during the week
2. Variable Compensation: Industry highest variable model. There is no cap (we are early stage, there is no restriction on what you can earn).

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos