Client Operations Associate

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LogiNext is looking for an experienced and dedicated logistics and supply chain support professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

• Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues
• Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products
• Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements
• Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives
• Recognize product and technology disparity with customers and present a point of view to product and leadership teams
• Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches
• Perform business analytics on the client’s business KPIs and present to the client’s management
• Generate leads by reaching out to prospective clients across countries and time-zones

• Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

• Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field
• 4+ years of experience in technical pre-sales or sales preferably in SaaS companies
• Solid know-how of Enterprise SaaS products
• Ability to multi task at a high degree with passion, strong initiatives and positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management
• Proficient in Excel and SQL
• Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus
• Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure
• Willingness to travel around 100% of the time within the city and between cities

Job Summary: We are looking for a Junior Project Co-ordinator who will be working closely with senior project managers to ensure proper deliverables of projects.

Key Responsibilities:

• Collaborate with senior project managers to ensure project objectives are clearly defined.
• Facilitate communication between team members, clients, and stakeholders.
• Maintain project documentation and ensure information is up-to-date and accessible.
• Monitor project progress and track tasks to ensure timely completion.
• Generate and distribute regular project status reports to stakeholders.
• Identify potential risks and issues and escalate them to senior project managers.
• Assist in developing and implementing risk mitigation strategies.
• Schedule and organize project meetings, including preparation of agendas and meeting minutes.
• Follow up on action items to ensure tasks are completed on time.
• Maintain accurate project documentation, including project plans, status reports, and other relevant records.
• Ensure version control and proper storage of project documentation.
• Work with project teams to ensure project deliverables meet quality standards.
• Contribute to the continuous improvement of project management processes.

Skills:

• Knowledge of Software Development Life Cycle (SDLC)
• Knowledge of wireframes is an advantage.
• Should be ready for multiple responsibilities and prioritize effectively.
• Should have the desire to go the extra mile to deliver the best output.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.

About Company:

Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 50+ skilled Designers, Developers, Quality Analysts, Business Analysts, and Project Managers. At Nyusoft, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery. Currently, we have a team based in India, the USA, and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, the UK, the USA, Ireland, Canada, the Philippines, and others. We offer exceptional assistance in technology-related issues both onshore and offshore. We are skilled in replenishing premium services in software solutions and are flourishing with an extensive range of utilities in the industry. We have worked on 500+ projects across industries.

Our works speak for itself https://www.nyusoft.com/portfolio/

For more details: http://www.nyusoft.com

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Nextyn is looking for a highly motivated individual with good communication skills for an operations role. 
The individual will be responsible for communicating with the team, setting up meetings and coordinating payments. 
Must be good with:

1. Communication Skills (English)
2. Microsoft Excel
3. Microsoft Word
4, Microsoft Powerpoint