Client Operation Manager

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Script Writer

Experience Level: 3+ Years

Location: Bangalore, Karnataka (On-site).

Responsibilities -

● Understand brand objectives and communication goals to ideate creative and impactful scripts.

● Develop engaging scripts that retain viewer attention across ad films and corporate films.

● Create detailed blueprints and structures based on conceptual ideas or creative briefs.

● Translate creative visions into compelling stories aligned with the target audience.

● Collaborate with creative, strategy, and production teams to refine scripts for audience appeal.

● Conduct extensive brand and market research before script development.

● Prepare presentation decks and pitch materials to communicate concepts effectively.

● Present and pitch creative ideas and storylines to clients with strategic clarity.

● Stay updated on advertising trends, audience insights, and brand storytelling techniques

Requirement -

● He/She is expected to manage edits within a short time frame.

● Minimum 3+ years of experience in scriptwriting

● Understand how products affect audiences and are familiar with current scripting and production formats.

● Should be familiar with script-writing guidelines and techniques to be able to develop a full-length script within required deadlines.

● Should know Final Draft

● Should have strong communication & Presentation skills

● Should also have a basic understanding on how to translate scripts to various visual media.

●Should possess strong grammar and writing capability.

● He/She should be a film maniac.

● Should be a good story teller.

● Should have a good knowledge of editing.

Job Title : Office Assistant

Location: Noida

Experience: 2– 5 Years

Employment Type: Full-time

Job Description:

We are looking for an Executive Assistant to Director who will manage and coordinate end-to-end organizational processes. The role includes supporting the Director in Sales, Marketing, HR, Admin, client coordination, meetings, follow-ups, task delegation, and KRA/KPA tracking. The candidate will also assist in creating presentations using Canva and support internal trainings. Additionally, the role requires basic knowledge of Podcast management and Facebook Live / social media live sessions for branding and communication activities.

Key Responsibilities:

• Executive assistance and coordination for Director
• Sales, marketing, HR, and admin coordination
• Client communication and follow-ups
• Meeting scheduling, MOMs, and task tracking
• KRA/KPA monitoring and reporting
• Presentation creation (Canva/PPT)
• Support podcasts, Facebook Live, and live sessions

Skills Required:

• Strong coordination and communication skills
• Proficiency in Canva and MS Office
• Knowledge of Podcast / Facebook Live handling
• Excellent follow-up and multitasking ability

Qualification:

Graduate / MBA preferred

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 2 years (Preferred)
• total work: 2 years (Preferred)

Qualification-BE-Civil

Planning

    Prepare master project schedule

    Keep project team updated on the progress versus timelines

    Tracking all schedules weekly

    Identify actual and potential slippages and prepare recovery plans

Document Control

    Maintain records for all documents pertaining to the site –

drawing transmittals, DBR, MOM, approvals etc

    Organize and conduct review meetings

    Preparing & circulating weekly & monthly progress report

QS &Billing

    Valuation of works done periodically and certification of all vendor bills

    Track cost variation in order value

    Monitor basic price of various materials and track budgets

    Monitor and report cost performance through Earned Value

The Role:

A seasoned, experienced Enterprise SaaS sales & business development leader to join the growing company's leadership team. In this role, you are responsible for developing and executing sales and go-to-market strategies that help achieve new client sales & revenue goals for the company. The VP of Business Development & Sales will also work closely with other stakeholders to drive strategic direction and resource allocation for the company.

Key Responsibilities -

- Strategic Thinker & Leadership: Leading from the front on all important Client facing discussions, while providing direction to the team on the positioning, go-to-market strategy and priority amongst the prospect segments.

- Full Sales Cycle Ownership: Tactfully and strategically enable the team to follow up with the prospects regularly, host the commercial negotiations and drive the needed urgency towards deal closures.

- Partnerships & Influencer Management: Actively discover, acquire and engage with strategic partners/industry influencers, consultants and resellers to drive an efficient channel of demand creation and client acquisition across multiple geographies

- Data & Process Driven-You obsess with data, analytics and processes to ensure repeatability and consistency around meeting & exceeding the Quarterly goals and also enabling data-led experimentation in short delivery cycles.

- Team Management - Manage a team of Sales representatives responsible for selling Enterprise Software and New Customer Acquisition

Skills Required:

- Strong understanding of company positioning, pricing, and business development strategies for complex Enterprise SaaS Companies

- Extensive experience negotiating terms and closing contracts for business

- Strategic thinker with strong storytelling skills and written communication

- Strong cross-functional partner, particularly with Product, Marketing and Client Management teams.

- Experience of selling to the US from India

Role : Java Fullstack Developer

Location : G. noida

Budget: 1.3 LPM

Experience: 5+ years

Add PAN no & DOJ on CV

Candidate must have knowledge of JAVA / J2EE.    

Executes the development, Maintenance, and enhancement of varying complexity levels across platform systems.  

Translate the business requirements and specifications into related solutions designs to understand business needs and functional specifications. 

Write and review technical documents, including design, developments, and code review.  

Good to have knowledge of AWS, SPRING BOOT HIBERNATE, REST API .

Candidate should be able to understand Microservices architecture, continuous integration and deployment mechanism.

You will get while working with us

• Opportunity to work on highly distributed systems with micro-services architecture and big-data volumes
• Solve challenging real-world problems by leveraging OOP & functional programming concepts
• Opportunity to incubate an open source project
• Get to work with cutting edge technologies to name a few Kafka, Elasticsearch, Postgres, Scala
• Developing scalable, sustainable and reliable enterprise systems
• Hands-on experience of working with TDD and BDD
• Develop environment using practices such as Continuous Integration, Continuous Delivery
• Learning opportunity on how to turn complex business requirements into a working product

Roles & Responsibilities

• Requirement understanding & analysis by interacting with client
• Carry out architectural and design discussions with fellow team members and come up with right approach
• Understand system domain, user’s perspective of system and use-cases
• Understand patterns in existing code and effectively leverage and improvise it 
• Develop backend involving Java8 based functional programming and REST services
• Ensure best practices of code reviews, automated testing and CI
• Research new tools & technologies required for the projects
• Mentor fellow team members and bring their level up

Must have

• Strong hold on written/verbal communication
• Strong core Java fundamentals
• Strong Analytical & problem solving skills
• Proactive and inherent nature of working with ownership
• Passion of writing clean code
• Experience in designing relational data model from business requirements

Good to have

• Knowledge of functional programming (Scala or Java 8 lambda)
• Knowledge of NOSQL
• Working knowledge of linux & networking
• Performance optimisation - Optimise/refactor queries, code, stored procedures to take performance next level

About us

Villa Plus is UK's leading villa holiday tour operator, providing holiday makers the ability to book their own private villas across Europe. Customers have a choice of close to 2000 villas in 19 destinations with option of booking flights, car hire, transfers and travel insurance. Over the last 33 years Villa Plus has catered for holidays for nearly 200,000 customers and it manages about 50,000 bookings annually online.

Our digital platform, http://www.villaplus.com">www.villaplus.com runs totally in Azure Cloud. A headless CMS platform is used for non-villa marketing content.  Ash software is value-added partner and technical arm of Villa Plus which aims at delivering delightful experience to customers.

Experience:
7+ years in Product development

Qualification:

• Bachelor / Masters degree in Computer Science or Computer Engineering
• 5+ years of professional experience in software development

Our team is highly motivated and is looking for a senior engineer who can steer the team technically in our vision.

Strong belief in software craftsmanship and practicing it in day-to-day work, expert in Microsoft .NET technology stack is a must.

A good team player with expertise working as part of Agile teams. Hands-on experience in practicing Scrum, XP and Kanban.

• Strong hands-on experience in web development using ASP.NET MVC and C#.
• Usage of SQL and no SQL databases
• Hands on experience in test-driven development and DevOps practices
• Strong design capabilities, following SOLID principles using C#
• Well-versed with pair-programming
• Working on solutions hosted in cloud environments (AWS or Azure)
• Implementation of Continuous Delivery processes
• Usage of Git
• Good understanding of Behaviour-driven development and domain-driven design

The following would be beneficial:

• Working in the travel and hospitality domain including:

• .Net core 2.0, Web API
• Scripting Languages like Typescript or JavaScript
• Frontend: Angular7
• Automating business processes
• Integration with 3^rd party systems
• Customer management, including CRM solutions
• Content management
• SEO
• Booking and post sales flows, web and mobile solutions

Are you interested in working from home office?

• Comprehensive experience working with remote teams
• Excellent communicator
• Self-managed
• Open to travel to Pune office occasionally

Responsibilities:

• Contribution to the product roadmap in one-week sprint model
• Helping your team to deliver at high velocity
• Practice and promote Agile practices
• Continuously learn and deliver incremental business value
• Use Continuous Delivery Practices
• Select the best tools to solve the problems at hand
• Mentor junior team members
• Effective collaboration and removal of silos
• Build high availability solutions.
• Development of asynchronous and/or multi-tiered scalable applications

Job Location Pune

• Are you a software craftsman and passionate coder with a proven track record of successful deliveries?
• Are you interested in a high growth career opportunity and enjoy building software that brings smiles to our customers?

Then you are someone who will enjoy this incredibly challenging role with us.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

v

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.