Incruiter

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Position Name: TA Manager

Experience Min. 6+ Yrs

CTC : 30 % hike on previous package

Work Mode : 5.5 Days working

5 Days work from Office

Half day work from home

We are looking for a passionate and high-energy Talent Acquisition Manager who thrives in a fast-paced startup ecosystem. The ideal candidate brings hands-on experience hiring across IT and non-IT roles

, loves solving hiring challenges creatively, and enjoys working closely with dynamic business teams to build a world-class team.

If you are someone who wants to grow fast, experiment, and own end-to-end hiring, this role is for you.

EXCITED ABOUT YOUR TASKS?

● Own and manage the end-to-end recruitment lifecycle as an Individual Contributor while overseeing team delivery across tech and non-tech roles.

● Partner with hiring managers and business stakeholders to understand role requirements, define priorities, and drive effective hiring strategies.

● Lead by example in hands-on sourcing using LinkedIn, job portals, referrals, communities, and social platforms, while guiding the team on best practices.

●Review, refine, and guide the team in creating compelling job descriptions and hiring content aligned with the company’s culture and branding.

● Conduct and oversee initial screening interviews, ensuring high standards in skills assessment, attitude, and culture fit.

● Own and monitor candidate pipelines, ATS data, and recruitment dashboards, ensuring accuracy, visibility, and performance tracking for the team.

● Manage and support the team in interview coordination, feedback closures, and offer roll outs, stepping in for escalations when needed.

●Drive and support employer branding initiatives, ensuring a consistent and positive candidate experience across all touch points.

●Operate effectively in a fast-paced environment, balancing hands-on hiring with team leadership, tight timelines, and weekend hiring drives when required.

● Stay updated on market trends, compensation benchmarks, and sourcing innovations, and coach the team to continuously improve hiring outcomes.

WHAT WILL YOU NEED TO SUCCEED?

● 6+ years of experience in recruitment / TA, preferably in a startup or fast-moving environment

.

● Experience hiring for both IT (developers, engineers, PMs) and

non-IT roles (marketing, operations,HR, finance, etc.)

.

● Excellent communication, interpersonal, and coordination skills.

● Fast learner who can adapt quickly to evolving business needs.

● Confident, proactive, and target-driven with a “get-things-done” attitude.

●Comfortable with flexible working hours and ownership of outcomes.

● Prior experience using LinkedIn Recruiter, Naukri, or ATS tools

is an advantage.

● Graduate/Postgraduate in HR, Business Administration, or related field (preferred but not mandatory).

● Passionate about connecting the right people to the right roles.

● Self-motivated and thrives in ambiguity.

● Balances speed with quality

.

●Team player with a positive and empathetic approach.

Role Overview: This is an on-site internship opportunity for a Graphic Design Intern at Incruiter. The intern will be responsible for creating graphics, designing logos, developing branding materials, and performing image editing to support the company's visual content needs.

Roles and Responsibilities:

● Collaborate with the marketing and content teams to create visually compelling designs.

● Develop creative graphics, illustrations, and layouts for social media, websites, presentations, and

other marketing materials.

● Assist in conceptualizing and designing branding elements, such as logos, banners, and

infographics.

● Edit and refine existing designs based on team feedback.

● Stay updated on the latest design trends and tools to ensure modern and innovative outputs.

Skills and Qualifications:

● Proficiency in design software such as Adobe Photoshop, Figma, Canva, or similar tools.

● Strong understanding of color theory, typography, and visual composition.

● Ability to create engaging and visually appealing designs that align with brand guidelines.

● Good communication skills and the ability to work in a collaborative team environment.

● A creative mindset with a strong attention to detail.

● Experience with video editing software (e.g., Adobe Premiere Pro, After Effects) is a plus.

● Basic knowledge of UI/UX design principles.

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

Position Name: TA Specialist

Experience     : Min. 2+ Yrs

CTC                  : As per company standards.

We are looking for a passionate and high-energy Talent Acquisition Specialist who thrives in a fast-paced startup ecosystem. The ideal candidate brings hands-on experience hiring across IT and non-IT roles, loves solving hiring challenges creatively, and enjoys working closely with dynamic business teams to build a world-class team.

If you are someone who wants to grow fast, experiment, and own end-to-end hiring, this role is for you.

EXCITED ABOUT YOUR TASKS?

●     Manage end-to-end recruitment lifecycle – sourcing, screening, interviewing, and closing candidates across tech and non-tech functions.

●     Partner with hiring managers to understand role requirements and design effective hiring strategies.

●     Use LinkedIn, job portals, referrals, communities, and social platforms to attract the best talent.

●     Write engaging JD and social hiring content that reflects our startup culture.

●     Conduct initial screening interviews to assess skills, attitude, and culture fit.

●     Maintain and update candidate pipelines and dashboards using ATS or spreadsheets.

●     Coordinate interviews, feedback loops, and offer rollouts smoothly and quickly.

●     Support employer branding initiatives and help create a positive candidate experience.

●     Work flexibly with changing priorities, tight timelines, and weekend drives when needed.

●     Stay up-to-date with market trends, compensation benchmarks, and sourcing best practices.

WHAT WILL YOU NEED TO SUCCEED?

●     1–3 years of experience in recruitment / TA, preferably in a startup or fast-moving environment.

●     Experience hiring for both IT (developers, engineers, PMs) and non-IT roles (marketing, operations, HR, finance, etc.).

●     Excellent communication, interpersonal, and coordination skills.

●     Fast learner who can adapt quickly to evolving business needs.

●     Confident, proactive, and target-driven with a “get-things-done” attitude.

●     Comfortable with flexible working hours and ownership of outcomes.

●     Prior experience using LinkedIn Recruiter, Naukri, or ATS tools is an advantage.

●     Graduate/Postgraduate in HR, Business Administration, or related field (preferred but not mandatory).

●     Passionate about connecting the right people to the right roles.

●     Self-motivated and thrives in ambiguity.

●     Balances speed with quality.

●     Team player with a positive and empathetic approach.

Job description

Role Overview:

We at Incruiter are seeking an experienced and dynamic Panel Onboarding Team Lead to oversee the onboarding process of freelance interview panels. This role requires managing a team of recruiters, ensuring smooth panel sourcing, onboarding, and maintaining high-quality service delivery to our clients.

EXCITED ABOUT YOUR TASKS?

Team Leadership:

• Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.
• Ensure that the team achieves its sourcing and onboarding targets effectively.

Panel Sourcing & Onboarding:

• Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.
• Oversee the onboarding process to ensure smooth integration of panel members into Incruiters system.
• Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.

Relationship Management:

• Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.
• Handle escalations and resolve issues promptly and professionally.

Quality Assurance:

• Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.

Reporting & Coordination:

• Provide regular updates and reports to higher management on team performance and onboarding progress.
• Work closely with the client success and operations teams to align goals and deliverables.

Qualifications:

A minimum of 4+ years of experience in recruitment or a similar role.

Proven team management experience is mandatory.

Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.

Strong communication and interpersonal skills.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Experience in relationship management with freelancers or external consultants is a plus

Roles and Responsibilities:

● Create thumb-stopping Reels, Instagram Stories, and short-form videos for various social media platforms.

● Plan, shoot, and edit high-quality promotional and brand videos that bring our brand to life with flair and creativity.

● Develop and maintain a content calendar aligned with campaigns, launches, and trending moments.

● Collaborate with the marketing and design teams to roll out content that aligns with brand strategy and visual identity.

● Stay ahead of the curve on social media trends, evolving formats, and viral-worthy content ideas.

● Craft captivating copy for social media captions, video hooks, and campaign taglines that spark engagement.

● Play an active role in influencer marketing – whether that’s partnering with creators or being the influencer yourself!

● Represent the brand as a social media influencer with on-screen presence, charm, and authenticity.

● Pitch bold, quirky, scroll-breaking content concepts every week – and make them happen!

WHAT WILL YOU NEED TO SUCCEED?

● A creative mind that sees magic in the mundane.

● A portfolio of past work (even personal IG/ Linkedin content counts!)

● Passion for storytelling, aesthetics, and digital media.

● Comfort in front of or behind the camera (we love dual threats!)

● Familiarity with tools like Canva, CapCut, InShot, Adobe Rush, or anything else that gets your creativity flowing.

● Strong understanding of LinkedIn, Instagram, YouTube Shorts, and content performance i

EXCITED ABOUT YOUR TASKS?

● Liaise with clients to understand role requirements in order to source the most suitable candidates

● Source, screen and compile a shortlist of qualified candidates for various technical roles

● Screen the candidates to ensure we put forward the best quality candidates to clients

● Recruit senior IT profiles, with a focus on functional expertise

●Communicate with hiring managers in order to understand vacancy requirements fully

● Establish a strategy in order to deliver suitable candidates on time

● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service

● Connect and coordinate with external vendors to support hiring needs

● Serve the business at a very deep and high touch level

WHAT WILL YOU NEED TO SUCCEED?

● 1 year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting

● Familiarity with different selection methods (screening, interviews, assignments)

● Excellent follow-up skills and ability to work independently and collaboratively in a

hands-on, fast-paced environment with a high degree of ambiguity

● Must have Strong Knowledge of IT Technologies and skills

● Experience in handling multiple vendors.

● Great interpersonal and communication skills

● MBA in human resources or similar relevant field

EXCITED ABOUT YOUR TASKS?

● Liaise with clients to understand role requirements in order to source the most suitable candidates

● Source, screen and compile a shortlist of qualified candidates for various technical roles

● Screen the candidates to ensure we put forward the best quality candidates to clients

● Recruit senior IT profiles, with a focus on functional expertise

●Communicate with hiring managers in order to understand vacancy requirements fully

● Establish a strategy in order to deliver suitable candidates on time

● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service

● Connect and coordinate with external vendors to support hiring needs

● Serve the business at a very deep and high touch level

WHAT WILL YOU NEED TO SUCCEED?

● 1 year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting

● Familiarity with different selection methods (screening, interviews, assignments)

● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity

● Must have Strong Knowledge of IT Technologies and skills

● Experience in handling multiple vendors.

● Great interpersonal and communication skills

● MBA in human resources or similar relevant field

Role Overview: This is an on-site internship opportunity for a Graphic Design Intern at Incruiter. The intern will be responsible for creating graphics, designing logos, developing branding materials, and performing image editing to support the company's visual content needs.

Roles and Responsibilities:

● Collaborate with the marketing and content teams to create visually compelling designs.

● Develop creative graphics, illustrations, and layouts for social media, websites, presentations, and other marketing materials.

● Assist in conceptualizing and designing branding elements, such as logos, banners, and infographics.

● Edit and refine existing designs based on team feedback.

● Stay updated on the latest design trends and tools to ensure modern and innovative outputs.

Skills and Qualifications:

● Proficiency in design software such as Adobe Photoshop, Figma, Canva, or similar tools.

● Strong understanding of color theory, typography, and visual composition.

● Ability to create engaging and visually appealing designs that align with brand guidelines.

● Good communication skills and the ability to work in a collaborative team environment.

● A creative mindset with a strong attention to detail.

● Experience with video editing software (e.g., Adobe Premiere Pro, After Effects) is a plus.

● Basic knowledge of UI/UX design principles.

Key Responsibilities:

1. SEO Strategy Development:

○ Design and execute advanced SEO strategies aligned with business goals.

○ Conduct comprehensive keyword research and competitor analysis.

○ Optimize content to improve rankings and drive organic traffic.

2. Technical SEO:

○ Conduct audits to identify and resolve technical SEO issues, such as crawl errors, page load

speed, and mobile usability.

○ Optimize site architecture, schema markup, and internal linking structures.

○ Work with developers to implement technical SEO recommendations.

3. Content Optimization:

○ Collaborate with the content team to produce high-quality, SEO-friendly content.

○ Ensure all content meets search engine guidelines and is optimized for target keywords.

○ Monitor content performance and recommend updates as needed.

4. Performance Monitoring and Reporting:

○ Track and analyze website performance metrics using tools like Google Analytics, Google

Search Console, and SEMrush.

○ Generate detailed reports on SEO performance and present actionable insights.

○ Monitor algorithm changes and adjust strategies accordingly.

5. Link Building & Outreach:

○ Develop and implement effective link-building strategies.

○ Build relationships with industry influencers and relevant websites for collaboration.

6. Stay Updated:

○ Keep abreast of the latest SEO trends, tools, and best practices.

○ Conduct training sessions to update the team on SEO developments.

Qualifications:

● Bachelor’s degree in Marketing, IT, Communications, or related field (preferred).

● Proven experience of 1 year in SEO, with a strong portfolio of successful projects.

● Deep understanding of search engine algorithms, ranking factors, and SEO tools

● Proficiency in technical SEO and content marketing.

● Excellent analytical, problem-solving, and project management skills.

● Strong written and verbal communication skills.

● Ability to work collaboratively with cross-functional teams.