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Strategise the Gig execution with all key shareholders Build the team of curated workforce to deliver project Lead the team for timely and effective completion of project
Reports To: COO Job Overview: Senior Operations Manager holds responsibility for timely and effective delivery of client projects. Responsibilities and Duties: Strategise end to end execution of gigs from customers Overlook recruitment, training and execution of gigs Lead the team for timely and effective completion of gig Qualifications: Pursuing MBA Strong Leadership Skills Effective Communication Skills Ability to Analyse & Strategise
Job Description: 1. Candidate must have excellent client facing verbal and written business Communication skills (this should be the first point near the top) 2. Candidate must be detail focused and able to successfully manage multiple concurrent tasks. 3. Candidate must be self-driven, with excellent time management skills and be able to work with limited oversight 4. Perform content loading, set up, testing, and troubleshooting in order to ensure flawless integration of all courseware. 5. Build LMS programs/ curriculums/ assignments. 6. Verify LMS learner data and profiles to ensure appropriate learning is delivered to the target audience(s). 7. Work with IT and support all upgrade, new release, configuration change processes for LMS system enhancements. 8. You will be an integral member of a team responsible for quickly resolving LMS helpdesk tickets, and other LMS related technical queries. 9. You will be critical in maintaining ongoing communication and resolving LMS queries and tickets of our customers. 10. You will be working directly with the ticket requestors and stakeholders from these groups in resolving tickets and queries or working on specific LMS-oriented projects or tasks. 11. Creating and managing trainings, curriculums and certifications on the LMS. 12. Managing the LMS according to established standards. 13. Troubleshooting issues arising out of the LMS from an end-user perspective. 14. Creating and managing user assignment profiles 15. Creating and managing internal communications and notifications 16. Provide learning management system (LMS) training and support to end-users. 17. Manage learner profiles in the LMS database and administer requests, updates, and terminate as needed 18. Research and resolve LMS functionality issues. 19. Must be proficient in understanding the interoperability standards like SCORM, AICC and IMS etc.
A little brief about us :Seniority is India's largest shopping destination for senior citizens. With a portfolio of over 5000+ products, we have serviced over 2 lakh customers across India for their medical and lifestyle needs. Started in late 2016, we have a unique offering tailored for over 120 million senior citizens across the country and have received a great response in the market witnessing month on month growth rates of over 25%. With a team of over 150+ people spread across Mumbai and Pune, we are building India's go-to brand for senior citizens and their caregivers.Part of the RPG group, Seniority creates a seamless shopping experience for the elderly through their e-commerce website & exclusive experience zone in retirement hubs like Pune & Coimbatore. We have a strong community of over 300K+ seniors and a growing number of reputed brands as our partners. Experts predict the elder care market to be valued at $3 billion and by 2050, it is estimated that the number of dependent adults in India will be at par with the number of dependent children. We at Seniority, see ourselves at the forefront of cutting across and being the first to capture such an untapped market.The Seniority team comprises of employees from excellent academic and professional backgrounds. We work hand and glove with alumni of the London School of Economics, Indian Institute of Management Lucknow, Indian School of Business and many more. Our leadership team is comprised of subject matter experts from varied domains such as digital marketing, product sourcing, catalog marketing, operations, and logistics to name a few. So join us and be a part of the next big growth story!Job Description : Designation : Senior Manager - Private LabelRoles & Responsibilities :- As Private Label Owner, you will be responsible for the design and production of products for private labels. Develops merchandising strategies, budgets, sales targets, and profit objectives.- You will play a critical role within Seniority working closely with the Category/Sourcing Team on Private label product development projects.- You will be the point person for all technical requirements and specifications of products that are both in development as well as in production.- To be successful in this position you must have excellent communication skills, self-motivation, and experience with working with OEM/ODM suppliers.As PL Owner you will:- Work cross-functionally with team members in particularly the Category and Sourcing Team and suppliers to formulate specifications, development schedules, test and qualification criteria to ensure new products are launched within the specified project requirements.- Communicate product specifications and work with supplier / factory to maintain costs while exceeding quality metrics.- Evaluate designs and prototypes for performance and reliability.- Be responsible for the overall production and quality assurance of assigned products/categories.- Search for and promotes new ideas that might be applicable to the company's products.- Develop and maintain quick reference guides for each product.- Ensure product quality and understand product regulations and legal requirements as per Indian Market. - Manage product Packaging and branding by coordinating with agencies, vendors and other relevant departments.We look forward to learning more about your experience with:- 4-7 years experience relevant to developing products in the consumer goods industry.- Working with technical and non-technical individuals to bring a consumer product to market.- Applying practices, and procedures in a minimal supervision environment- Understanding of domestic and international manufacturing processes- Ability to stay organized and systematic in a fast-paced company to ensure critical requirements are not missed.- International experience with sourcing and working with multiple companies of different sizes and experience.- Proficiency in Microsoft Word, Excel, and PowerPoint.
Job Summary About Company: LiveHealth is a leading healthcare platform connecting more than 1200+ Healthcare Providers with Doctors and Patients all on a single platform. We provide a SaaS platform for healthcare providers and enable interactions with patients & Doctors in real time. URL: https://livehealth.in/ Experience: 1-2 years Notice Period: 0-30 days Requirement: Require competent and diligent professional with an experience of 2 years in the field of Business Process Re-Engineering, Process Standardization, Process documentation, Process Mapping, Problem Identification and providing solution. Responsibilities: Define operational models for our clients with standard operating procedures, governance criteria, roles and responsibilities Process map, develop and recommend alternatives for improvement. Integrate processes and technology into the workplace and improve organisational effectiveness. Have systems designed to measure outcomes and bottlenecks Education Qualification - MBA Operations
Selected candidate day-to-day responsibilities include: 1) Engage in market research in order to identify new opportunities for business 2) Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals 3) Ensure adoption of our products and sales through them by starting and managing relationship with various stakeholders 4) Manage complete Customer on-boarding process 5) Respond to queries and complaints from clients as regards to the company products; this should be done in a timely fashion 6) Develop business proposals for existing and new customers 7) Develop comprehensive knowledge of the business and its development practices, its marketing activities, prospective clients, and the trends for the industry.
