Operations Jobs in Pune

Responsibilities Interact with users through a series of actions and answer all queries, resolve issues via chat. Maintain and update records for daily queries and escalation. Support the roll-out of new application features. Troubleshoot systems, network problems, diagnosing and solving software issues at users' end. Escalate problems that cannot be fixed at tier-one support and updating users on the status of problems. Assist with high severity requests or issue escalations as needed   Requirements Effective written and spoken English communication skills. Must be Articulate and Spontaneous in Active conversations to handle tough situations. Ability to recognize the sensitive nature of issues and maintain confidentiality. Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication. The willingness and curiosity to learn new environments and develop new skills. A high degree of intensity, follow-through, and collegiality. Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner. Ability to thrive in high demand, high-pressure situations. Should be flexible in working on the US- Time Zone.

Effective execution of day-to-day responsibilities, as well as execution of any other work related to this function. Review client onboarding data, Validation of KYC, and client static information to onboard the client. Provides response to client and internal inquiries ( Inbound and Outbound queries ). Recommend ways to improve processes with internal tools, documentation, and technology to make daily workflow stable and error-free. Ensures all queries are dealt with in an efficient and timely manner. Prepare summary reports Qualifications for Profile - Graduate / Post Graduate. Skills with the use of Microsoft Word Office Suite, such as Word and Excel. Good interpersonal and excellent communication skills. Able to work under a flexible schedule.

About us: GigIndia is on a mission to provide meaningful employment opportunities to 100m+ job seekers in India through gigs (part-time jobs). GigIndia empowers enterprises to scale rapidly with on-demand certified 1,000,000+ gig workforce of job seekers across 200+ cities in India. GigIndia’s AI/ML technology platform automates the process of recruiting, training and managing the workforce. We are the go-to platform for enterprises having completed 35million+ gigs with us in 3.5 year since inception.  We were YourStory’s TECH30 2019 startups. GigIndia has raised over ₹9 Crores from leading VCs and marquee angels like S Ramadorai (Ex-CEO, TCS) & Kiran Deshpande (Ex-CEO, Tech Mahindra. What we’d like to see: You will help us fuel the growth of the Operations Manager category and have a measurable impact across the region using a combination of strategy, planning, stakeholder management and data driven decision making. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team. You should have the attitude of hyper iteration and an excellent attention to detail. You will: Create operation plans on excel, emails with an estimation of effort and resources Coordinate with multiple project teams and agencies across multiple cities to achieve the outcome Manage stakeholders with strong communication on emails and on calls  Ensure documentation of operations and consistent daily reporting to leadership through trackers, dashboards, and emails  Address day to day operations challenges Be accountable for translating customer needs and business goals into compelling interactive customer journeys and subsequent business requirements. Maintain a Process-driven approach through continual experimentation and optimization to create and maintain dashboards on operations and relative business impacts. Operate in a fast-moving environment with full control and responsibility of achieving business objectives Design and implement processes, specific to the project and client Maintain relationships with clients by providing support, information, and guidance. Update product knowledge on an ongoing basis. Train and monitor team for developing quality leads Conduct staff performance reviews, assess needs, cost/benefit analysis and other operational strategy assessments. Establish a high standard for productivity, quality, customer service as well as define user guidelines.. Prepare annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses. Maintain consistent professional improvement through company provided workshops, tracking trends and active participation in team projects Identify gaps everyday and solve them, also keep a track on quality and productivity of giggers You must have: 3-6 years of relevant experience Strong analysis and interpretation skills Ability to plan in the best manner and excellent execution skills A proven track record of strong client relationships and client service skills Excellent account management/process management skills Excellent people management skills Willingness to learn and enhance own development by taking responsibility for staying informed and up to date with industry knowledge Leadership skills and ability to drive work by action It would be nice if you have: Well-developed communication skills, both verbal and written. Strong organizational skills to juggle multiple tasks within the constraints of timelines Ability to establish successful working relationships. A self-starter attitude and should be able to motivate others to improve their quality of work. You would love to be a GigIndian because you get: Freedom to implement your own ideas and coming up with new strategies Excellent perks and benefits A pretty unique & competitive culture and a damn cool set of colleagues Immense scope of rapid growth based on an objectified performance management system and bi-annual appraisals

About us: GigIndia is on a mission to provide meaningful employment opportunities to 100m+ job seekers in India through gigs (remote flexible jobs). GigIndia empowers enterprises to scale rapidly with on-demand certified 1,000,000+ gig workforce across 200+ cities in India. GigIndia’s AI/ML technology platform automates the process of recruiting, training and managing the workforce. We are the go-to platform for enterprises having completed 35million+ gigs with us in 3.5 year since inception.    We were YourStory’s TECH30 2019 startups. GigIndia has raised over ₹9 Cr from leading VCs and marquee angels like S Ramadorai (Ex-CEO, TCS) & Kiran Deshpande (Ex-CEO, Tech Mahindra. What we’d like to see: You will help us fuel the growth of the Voice Process category and have a measurable impact across the region using a combination of strategy, planning, stakeholder management and data driven decision making. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team. You should have the attitude of hyper iteration and an excellent attention to detail. You will: Implement processes specific to the project and client Contribute to the lead generation and lead qualification vertical by use of internet technologies, voice process and social media Maintain relationships with clients and cross functional teams Update product knowledge on an ongoing basis Monitoring lead generation giggers for developing quality leads Establish a high standard for productivity, quality and customer service Implement company systems for customer interaction and voice response Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures Maintain consistent professional improvement through company provided workshops, tracking trends and active participation in team projects Identify gaps everyday and solve them, also keep a track on quality and productivity of giggers   You must have: Strong analysis and interpretation skills Ability to plan in the best manner and excellent execution skills Excellent account management/lead generation and appointment setting skills Willingness to learn and enhance own development by taking responsibility for staying informed and up to date with industry knowledge It would be nice if you have: Well-developed communication skills, both verbal and written. Strong organizational skills to juggle multiple tasks within the constraints of timelines Ability to establish successful working relationships. He/she should be a self-starter and should be able to motivate others to improve their quality of work. You would love to be a GigIndian because you get: Freedom to implement your own ideas and coming up with new strategies Excellent perks and benefits A pretty unique & competitive culture and a damn cool set of colleagues Immense scope of rapid growth based on an objectified performance management system and bi-annual appraisals

About us: GigIndia is on a mission to provide meaningful employment opportunities to 100m+ job seekers in India through gigs (part-time jobs). GigIndia empowers enterprises to scale rapidly with an on-demand certified 1,000,000+ gig workforce of job seekers across 200+ cities in India. GigIndia’s AI/ML technology platform automates the process of recruiting, training, and managing the workforce. We are the go-to platform for enterprises having completed 35million+ gigs with us in 3.5 years since inception.  We were YourStory’s TECH30 2019 startups. GigIndia has raised over ₹9 Crores from leading VCs and marquee angels like S Ramadorai (Ex-CEO, TCS) & Kiran Deshpande (Ex-CEO, Tech Mahindra. What we’d like to see: You will help us fuel the growth of the Operations Executive category and have a measurable impact across the region using a combination of strategy, planning, data-driven decision making. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team. You should have the attitude of hyper iteration and excellent attention to detail. You will: Create operation plans on excel, emails with an estimation of effort and resources Coordinate with multiple project teams and agencies across multiple cities to achieve the outcome Ensure documentation of operations and consistent daily reporting to leadership through trackers, dashboards, and emails  Be accountable for translating customer needs and business goals into compelling interactive customer journeys and subsequent business requirements Maintain a Process-driven approach through continual experimentation and optimization to create and maintain dashboards on operations and relative business impacts Operate in a fast-moving environment with full control and responsibility of achieving business objectives Maintain relationships with clients by providing support, information, and guidance. Establish a high standard for productivity, quality, customer service as well as define user guidelines. You must have: 1-3 years of relevant experience Ability to plan in the best manner and excellent execution skills Excellent people management skills Willingness to learn and enhance own development by taking responsibility for staying informed and up to date with industry knowledge Leadership skills and ability to drive work by action It would be nice if you have: Well-developed communication skills, both verbal and written. Strong organizational skills to juggle multiple tasks within the constraints of timelines Ability to establish successful working relationships. A self-starter attitude and should be able to motivate others to improve their quality of work. You would love to be a GigIndian because you get: Freedom to implement your own ideas and coming up with new strategies Excellent perks and benefits A pretty unique & competitive culture and a damn cool set of colleagues The immense scope of rapid growth based on an objectified performance management system and bi-annual appraisals

About us: GigIndia is on a mission to provide meaningful employment opportunities to 100m+ job seekers in India through gigs (remote flexible jobs). GigIndia empowers enterprises to scale rapidly with on-demand certified 1,000,000+ gig workforce across 200+ cities in India. GigIndia’s AI/ML technology platform automates the process of recruiting, training and managing the workforce. We are the go-to platform for enterprises having completed 35million+ gigs with us in 3.5 year since inception.    We were YourStory’s TECH30 2019 startups. GigIndia has raised over ₹9 Cr from leading VCs and marquee angels like S Ramadorai (Ex-CEO, TCS) & Kiran Deshpande (Ex-CEO, Tech Mahindra. About the role: We are seeking an Operations Manager -Voice Process who has an eye for research customer segments, clients, and strategies to increase qualified leads. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, business development, and marketing managers. Roles and responsibility: Develop new business mass communication such as email to introduce the solutions/services and identify appropriate customers within the target market. Implementation of a new marketing strategy (both offline and online)Lead Generation by use of internet technologies and social media. Maintains relationships with clients by providing support, information, and guidance. Willing to update product knowledge on an ongoing basis. Training and monitoring lead generation team for developing quality leads Conduct staff performance reviews to assess needs, cost/benefit analysis and other operational strategy assessments. Establish a high standard for productivity, quality, customer service as well as define user guidelines. Develop company systems for customer interaction and voice response and control the implementation process. Manage and improve center performance through performance monitoring, problem resolution, system audits and quality assurance measures. Prepare annual budget after estimating necessities, correcting overspending, analyzing cost variance and scheduling expenses. Maintain consistent professional improvement through company provided workshops, tracking trends and active participation in team projects   Must Have: Strong account management skills with 3-4 years experience in the  market Should be ready to take up the challenge and meet targets judged on the number of leads generated A proven track record of strong client relationships client service skills Must have excellent account management/lead generation and appointment setting skills Excellent communication skills; the ability to call, connect & interact with prospects Enhance own development by taking responsibility for staying informed and up to date with industry knowledge. Nice to have: Well-developed communication skills, both verbal and written. Strong organizational skills to juggle multiple tasks within the constraints of timelines Ability to establish successful working relationships. He/she should be a self-starter and should be able to motivate others to improve their quality of work. You would love to be a GigIndian because you get: Freedom to implement your own ideas and coming up with new strategies Excellent perks and benefits A pretty unique & competitive culture and a damn cool set of colleagues Immense scope of rapid growth based on an objectified performance management system and bi-annual appraisals

Experience in counseling/ salesGood communication skillsShould be comfortable working in target-oriented role

zillionsbuyer is among the fastest-growing E-Commerce destinations for electrical products in India. Our business growth is a 1-  Product uploading, Product Listing, Catalogue Management, Product Searching. 2- Candidate should have good knowledge of MS-Excel. 3- Candidate should have good typing speed. 4- Candidate should be proactive in approach 5- Basic knowledge of photo edit is required testament to our work and efforts put in to provide reliable and affordable technology to our customer in just a few clicks. zillionsbuyer is known for its professionalism, integrity, transparency and our total commitment to timely deliveries.

Position: Operations Manager Domain: US, Healthcare Job Description- Roles & Responsibility You will be responsible for handling multiple processes and LOBs. Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high. As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you. Work with various teams to formulate strategy, seek automation opportunities and leverage technologies. Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.Leverage data to continuously improve. Link all the programs to business metrics and build solutions keeping that in mind. Scale-up team by proper budgeting and co-owning the budget. Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar. Deliver business goals for processes handled. Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics. Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team. Co-owner in the process of budget planning. Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization. Possess strong communication and leadership skills Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysisOutstanding attention to detail; Exceptional problem solving & analytical skills Be a self-starter Attention to detail and proven ability to manage multiple, competing for priorities simultaneously Experience in business process improvement Experience & Education Qualification: Existing Experience as a Sr. Operations Manager is a plus. Experience in handling multiple processes and LOBs simultaneously is a plus. Graduation is a must. MBA is a plus. Timings Fixed shift 7:30pm - 4:30am Fixed weekend off. No transportation Looking forward to your response. Regards, Sushmita Gaikwad | HR Executive

Project Management experience in Metro Train manufacturing company,should have handled entire project from production to supply of final product.Should have experience in managing clients,billing,procrument,vendors and contract negotitaions.

In this role you will be responsible for setting up, managing and optimizing advertising campaigns to ensure that campaigns reach full delivery and maximum performance. You should be extremely organized and will leverage checklists to ensure that nothing is forgotten and will strive for zero errors. You should be comfortable working in a fast-paced, demanding, metric driven, entrepreneurial environment Experience 1 - 3 Years Responsibilities Manage video publishers, establishing and managing long term business partnerships Data and trend analysis and optimize campaign performance and provide the client with suggestions for growing the business. Work with a variety of video platforms ( Verta, Springserve,AOL, LKQD, Optimatic, Streamrail, Cedato) Analyze data across campaigns to determine best practices and share this information with the rest of the Operations team In-depth understanding of advertisers needs, customizing suitable media presence.* Conducting meetings locally and abroad, attending conferences, enhancing the company’s potential clients’ database.* Creative, energetic, charismatic, self-motivated and dynamic.* Strategic thinking, multitasking, and well-organized.   Required Skills Proficiency with JavaScript and HTML5 Must be comfortable with SQL, Excel, data analysis, and internet technologies Strong background in statistics, probability & hypothesis testing Strong verbal and written communication skills Education UG - B.Tech/B.E.; PG - M.Tech/ MSc, Computer Science, Statistics, Maths

Community Management- Create a friendly environment to facilitate high member satisfaction Be thoughtful while interacting with members. Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles. Seek out information about the business and personal objectives of tenant organizations and their individual members. Foster a sense of inclusivity where fresh ideas are welcome Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary. Oversee new member onboarding and member moves out of the space   Events Planning and Execution- Build a quarterly calendar of coworking events that engages all stakeholders: Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties) Future members: Lead generation and sales-related events Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community.  Manage to the allotted budget Present our community professionally With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup   Business Development- With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing Conduct tours for prospective members Contact the local press and community leaders to generate interest in COWERKZ. Maintain a positive relationship with key vendors and our landlord   Facilities and Space Management- Manage all centre operations to the satisfaction of members Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers Keep members aware of facilities issues that may impact them Utilize a variety of coworking software applications manage the space and membership Make recommendations to the owners about new features or perks that will entice members Submit maintenance tickets for repairs to the facility and key equipment Ensure cleaning is conducted to spec     Data accuracy- Ensuring member data is updated and is current in the cowork platform Ensuring lead data is updated in the CRM platform Ensuring Community Data is being updated in the events database       Experience and Requirements 2 years experience with increasing responsibility in either a sales or customer service role Experience in co -curricular activities a plus. Demonstrated project management skills Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on. Experience with written content generation in a business environment and basic graphic design skills are a plus Interest in working independently with only occasional interactions with the owners Fluent in English. Ability to speak additional language is a plus. A high level ethics, empathy and dependability     Qualifications Bachelor's degree or equivalent

Job Description Create intelligent dashboards and analytics for business team using advanced excel/access and powerpoint Understand the sales and leadership metrics and create business reports with insights and recommendation Maintain documentation related to reports/procedures and personal tasks Collaborate with internal team for required inputs within deadline Perform quality checks for data correctness and execute with fine attention to details 2-5 years of industry experience in MIS reports Proficiency in advanced excel including Macros High attention to details with ability to keep track of the assigned tasks Willingness to work on flexible hours, ability to plan, estimate deadlines, prioritize workload   Skills required:   1. Advanced excel knowledge 2. Practical knowledge of Macros 3. Graduation is necessary 4. Min. experience of 2-3 years

Job Description- Content Operations Manager   Job Summary We are looking for a qualified Content Operations Manager to join our team. You will be responsible for auditing, editing & creating contents for our Application. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices. Our ideal candidate is an experienced professional with demonstrable creative writing skills. Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience. Job Role & Responsibilities:- Review push notifications for Indian users and optimize for higher click rate and user engagement.- Review the user report content and set category for sensitive contents.- Work closely with the VidMate team members by offering information of local culture and     mobile Internet industry. Assist in activity planning and content management. Job Requirement: Good English communication skills. Qualification: Graduate/ Post Graduate Degree (Prefer Graduate from Mass Media and Communication/Journalism). Working experience in mobile Internet industry would be a plus. Collaborative team player in a cross-cultural working style. Practice a high degree of self-motivation to complete assignments.   Job Type: Full-time Job Location: Pune.

Selected candidate day-to-day responsibilities include: 1) Engage in market research in order to identify new opportunities for business 2) Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals 3) Ensure adoption of our products and sales through them by starting and managing relationship with various stakeholders 4) Manage complete Customer on-boarding process 5) Respond to queries and complaints from clients as regards to the company products; this should be done in a timely fashion 6) Develop business proposals for existing and new customers 7) Develop comprehensive knowledge of the business and its development practices, its marketing activities, prospective clients, and the trends for the industry.

Job Summary- We are looking for an enthusiastic and energetic individual to join as a Farm Associate. You’ll regularly meet farmers and visit their farms. You’ll also work with agronomy-technical-officers to develop advanced package of practices for crops. Responsibilities and Duties- Meeting farmers and visiting farms Interact with farmers through multiple media and solve problems Recording data about crop growth and suggesting agronomy practices Continually advance your agronomy knowledge Collaborate with senior agronomy-technical-officers to develop package of practices for crops Required Experience, Skills and Qualifications- Graduate degree in Agriculture Ability to interact with farmers in Marathi language Familiarity with modern agronomy practices especially – integrated nutrient and pest management Willingness to go through online or executive courses Benefits- National and international (online) courses in relevant field Allowance would be provided for all company related travel Opportunity to work with qualified agronomists

Knowledge of Background verification process including education check, reference check and address check. Preferably from background screening industry Ensuring cases/checks are initiated as per client specifications Completions of the assigned target on a daily basis Ensuring consistent quality and delivery

Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.

Want young and confident person for below responsibilities: - - Conduct Sales drives – Meeting Pathology Lab owners - Ensure the operations run smoothly - Ensure coordination between client and customer service executive - Plays an active role in marketing events/camps Degrees/Skills required - BCOM/BBA Graduate - Must have good communication skills (Mandatory Criteria) - Should have Problem solving attitude - Should be ready to do field work - Should be able to converse in English, Hindi & Marathi You can email CVs of Interested Candidates on careers@HealthPlease.in

CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.

Person with relevant logistics and supply chain management experience. He should be responsible for operations management. Must have good excel knowledge. Should be able to manage floor operations and team coordination as well.