Truebil (Paix Technology Pvt. Ltd) is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible. Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase. We as a team strive to bring the trust & transparency in the entire process which has long been plagued by information assymetry and make car buying quick & simple through our proprietory TrueScore Algorithm. Truebil is looking for an enthusiastic and detail oriented individual who is passionate to work in an establish start-up and loves to challenge the status quo. If you enjoy finding solutions to complex problems and work in synergy with multiple teams to contribute & be a part of the family ready to change the used car industry, come and join our flagship venture. Designation: General Manager - Business Operations Location: Delhi / Bangalore Responsibilities: Key responsibilities 1. Lead a team of executives to manage procurement and sales processes for all cars 2. Developing and maintain relationships with new car dealers and corporate leasing companies. 3. Directly responsible for achieving purchase and sales targets and overall P&L statement of the vertical. 4. Pre-existing network amongst dealers (New car exchanges, local dealers, MFC, etc) and Brokers will be ideal 5. Should have a fair understanding of the Local used-car market, pricing and demographics. 6. Will be working across teams within the organization to maximize transactions. 7. Dynamic and aggressive attitude, hustler, team-player and fast-paced executioner 8. Office and Fieldwork will be equally distributed initially to build relations and network in the used car industry. Eligibility - Minimum 9 years- experience in used cars industry - Someone with Auction experience would be ideal - Experience in sales, procurement and refurbishment - Experienced in managing large teams - Have strong hold on sales of used cars - Should have strong network with new car exchange showrooms and dealers
The duration of this internship is __1__ months.
The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English