This a Techno-Functional role: The concern needs to provide full administrative, technical, and secretarial support at a senior level to the Director to ensure the smooth management of day to day affairs, and make the most effective use of time. Also needs to handle sensitive and complex issues in a professional and objective manner. Take initiative and function correctly especially in the Director’s absence. Key responsibilities Manage Director’s electronic diary, assessing the priority of appointments and reallocation as necessary. Manage Director’s travel arrangements (including visas/accommodation). Process Director’s correspondence, ensuring that incoming correspondence is dealt with by the Director/or on behalf of the Director, or other staff as appropriate. Maintain Director’s office systems, including data management and filing. Maintain records of the Director’s contacts. Screen calls, inquiries and requests, and deal with them when appropriate. Assist Director in researching and following up with the action on matters which fall within the Director’s responsibility – chasing responses, triggering follow-up action. Produce documents, briefing papers, reports, and presentations for the Director. Organize meetings and ensure that the Director is well prepared for those meetings, preparing agendas, pre-meeting briefings, and meeting papers. Manage arrangements for meetings, including production/distribution of agenda and papers. Assist/support Director, Development Manager & Communications Manager in arranging other events. Meet and greet visitors at all levels of seniority. Supervise all incoming/outgoing mail. Any other duties as may reasonably be required by the Director Closely coordinate and work with the technical team to understand the requirements and present it in an appropriate manner. Configuring, testing, documenting new functionality and changes to existing functionality Providing consultancy advice on functionality and processes Review design for system integrity, security, performance, and standards. Provide subject matter expertise in technical areas such as Workflow, Forms & Reports. Providing project management expertise and deliver a high degree of satisfaction. Specifications Excellent IT skills, including a working knowledge of presentation software packages, preferably Microsoft Office Word, Excel, and PowerPoint. Experienced business operations manager at the senior management level. Experience in electronic diary management. Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external Excellent attention to detail, with the ability to maintain a high level of accuracy. A flexible, pro-active approach to work including the ability to prioritize and re-prioritize. Ability to work on own initiative, organize and plan own work. Ability to deal with sensitive information with discretion and to maintain confidentiality.
GigIndia is India's Fastest On-Demand Workforce for businesses to scale effectively. GigIndia is defining the future of work by empowering Students, Job Seekers and Home-makers with access to remote work opportunities from top tier businesses across 35 cities in India. GigIndia has over 100+ customers globally and 700,000+ Giggers in India. GigIndia has raised multiple rounds of investments from renowned angels and VCs from India, China and Japan. GigIndia was also recognised as one of India’s Top 30 Tech startups in 2019 by YourStory.Key Responsibilities: Ensuring strictly adherence to Company policies and legal Compliances Organizing workflow and ensuring that employees understand their duties or delegated tasks Setting goals for performance and deadlines in ways that comply with the company's plans and vision Monitoring employee productivity, attendance and providing constructive feedback and coaching Ability to manage team of 50-100 members Criteria: 1. Excellent communication skill (local language can be preferred) 2. Ensuring great customer service and client satisfaction. 3. Knowledge about Operating internet-based applications 4. Well versed with local areas 5. Should be willing to commute to different areas of the city, if required 6. Should have a team handling/supervisor experience
Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively. Assisting higher executives. Working directly with customers handling the documentations.
Truebil (Paix Technology Pvt. Ltd) is a team of young, highly motivated professionals who strive to help you buy and sell used cars in the simplest way possible. Truebil is the first platform in India which provides 100% curated, authentic & inspected car listings and manage end-to-end transaction of a pre-owned car purchase. Truebil operates marketplace along with offline stores to bridge gap between online & offline experience required in buying a high ticket size purchase. We as a team strive to bring the trust & transparency in the entire process which has long been plagued by information assymetry and make car buying quick & simple through our proprietory TrueScore Algorithm. Truebil is looking for an enthusiastic and detail oriented individual who is passionate to work in an establish start-up and loves to challenge the status quo. If you enjoy finding solutions to complex problems and work in synergy with multiple teams to contribute & be a part of the family ready to change the used car industry, come and join our flagship venture. Designation: General Manager - Business Operations Location: Delhi / Bangalore Responsibilities: Key responsibilities 1. Lead a team of executives to manage procurement and sales processes for all cars 2. Developing and maintain relationships with new car dealers and corporate leasing companies. 3. Directly responsible for achieving purchase and sales targets and overall P&L statement of the vertical. 4. Pre-existing network amongst dealers (New car exchanges, local dealers, MFC, etc) and Brokers will be ideal 5. Should have a fair understanding of the Local used-car market, pricing and demographics. 6. Will be working across teams within the organization to maximize transactions. 7. Dynamic and aggressive attitude, hustler, team-player and fast-paced executioner 8. Office and Fieldwork will be equally distributed initially to build relations and network in the used car industry. Eligibility - Minimum 9 years- experience in used cars industry - Someone with Auction experience would be ideal - Experience in sales, procurement and refurbishment - Experienced in managing large teams - Have strong hold on sales of used cars - Should have strong network with new car exchange showrooms and dealers
The duration of this internship is __1__ months.
The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English