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Headline
Founder's Office Associate – Strategy & Ops | Tartan | Series A B2B -Tech Startup
One-Liner
Design and build Tartan's internal operating system – work directly with our founder to architect the strategic, financial, and operational foundation needed to scale through Series A and beyond.
Company Overview
Tartan is India's leading B2B-tech infrastructure startup, providing Unified API-based agentic verification solutions that are revolutionizing how businesses verify and use employment data. As we transition from pre-Series A to Series A, we're seeking exceptional talent to join our founder's office and drive our next phase of growth.
Role Summary
As the Founder's Office Associate for Strategy & Ops, you'll partner directly with Tartan's founder to build scalable systems across finance, strategic planning, internal operations, and people functions. You'll own investor communications, drive operational excellence, and ensure the company has the infrastructure and clarity needed to scale successfully. This role offers remarkable scope, impact, and learning for ambitious MBA graduates seeking to develop a comprehensive toolkit for startup leadership.
Key Responsibilities
● Create and maintain financial dashboards tracking key business metrics and runway.
● Prepare investor updates and board materials that showcase company progress.
● Design and implement company-wide OKR systems and operational cadences.
● Support strategic planning processes and competitive analysis.
● Develop and optimize internal communication systems and meeting rhythms.
● Help design performance management and team development programs.
● Support fundraising efforts and Series A preparation.
● Serve as a trusted advisor to the founder on strategic and operational decisions.
What We're Looking For
● MBA (Optional) graduate with 3-5 years of work experience.
● Strong financial acumen and analytical capabilities.
● Experience in high-performance environments: consulting, VC, finance, and startup operations.
● Exceptional organizational and project management skills.
● Strategic thinking with the ability to translate vision into tactical execution.
● Superior communication abilities, both written and verbal.
● Genuinely interested candidates should find a way to reach out to Meet Semlani, our founder, to discuss the opportunity in detail.
● Comfort with ambiguity and ability to create structure in fast-changing environments.
● Self-starter mentality with high ownership and attention to detail.
Why You'll Love This Role
● Direct mentorship from the founder of one of India's fastest-growing startups.
● Comprehensive exposure to all aspects of building and scaling a tech company.
● Opportunity to design systems that will shape Tartan's future.
● Clear path to leadership positions as the company scales.
● Competitive compensation with significant growth potential.
● Work with a talented, ambitious team solving meaningful problems.
● Build a versatile skillset applicable to any future business leadership role.
Job Title: Remote Client Relations Specialist
Location: Remote (Work from Home)
Hours: US Business Hours
Employment Type: Full-time/Part-time
Job Overview:
We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.
Responsibilities:
- Make outbound and receive inbound calls to/from US clients
- Provide clear, concise, and professional communication with clients
- Address client inquiries and provide solutions promptly
- Maintain strong client relationships through effective communication
- Troubleshoot and resolve client issues, ensuring a positive experience
- Document interactions and follow up on necessary actions
- Collaborate with internal teams to ensure client needs are met
- Adapt quickly to new processes or updates in client services
- Meet key performance metrics and deadlines consistently
Requirements:
- Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
- Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
- Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
- Tech-Savvy: Proficient with CRM software, email, and call systems
- Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
- US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
- Previous Experience: Experience in a client-facing role or customer service is a plus
- Polished: Professional appearance and demeanor on calls and emails
Overview:
We are a boutique immigration consulting firm poised for expansion and are in search of an Operations and Growth Manager.
The ideal candidate should come with a demonstrated history in managing business operations, crafting and rolling out systems, and establishing processes from inception. They'll adeptly handle the unique challenges of small business growth, lead the business in strategic pursuits to capture a greater market share, and identify novel revenue streams.
Simultaneously, they will be responsible for building and leading a team dedicated to catering to our expanding clientele. As a cornerstone member of our organization, you will be instrumental in shaping our future.
Key Responsibilities
Business Development:
- Understanding the business's services and unique selling proposition.
- Systematically direct the organization towards an aggressive growth strategy.
- Design and implement a business development plan focused on client acquisition and enhancing the firm's market presence.
- Gauge market tendencies, strategies of competitors, and client insights to shape the firm's expansion strategies.
Operational Management:
- Conduct an in-depth analysis of existing business operations to pinpoint bottlenecks and inefficiencies.
- Formulate and set into motion systems to boost operational efficacy and client service, paving the way for business augmentation.
- Spearhead the integration of tech tools, including CRM processes with a focus on Salesforce (experience with Salesforce is a plus).
Team Development & Management:
- Play an active role in the recruitment process, targeting talent that resonates with the company’s ethos and goals.
- Equip current staff with the training and mentorship required to meet the challenges of a rapidly growing business.
Marketing Strategy:
- Conceptualize and manage digital marketing initiatives to bolster online visibility, brand recognition, and lead generation.
- Track digital marketing outcomes and suggest areas of enhancement.
- Undertake market research to pinpoint fresh business avenues and remain updated on industry shifts.
Financial Oversight:
- Partner with the business owners to draft budgets, oversee expenditures, and guarantee the firm's financial well-being during its expansion phase.
- Furnish periodic reports to the proprietors regarding the firm's operational and fiscal health.
Qualifications:
- 5+ years of demonstrated experience in business development, operations, and digital marketing.
- Prior experience in management consulting, especially centred around strategy and growth, is highly valued.
- Robust analytical and problem-solving capabilities.
- Stellar communication and interpersonal prowess.
- Self-driven with the ability to work both autonomously and in collaboration in a remote environment.
- Adaptability to thrive in a dynamic setting while juggling multiple projects.
Benefits:
- Competitive remuneration complemented by performance-tied bonuses.
- Relocation assistance and visa sponsorship for New Zealand.
Note:
This role is tailored for applicants based in India. The position is initiated as remote; however, relocation to New Zealand is projected within the next 12 months.
Equal Opportunity:
We are an Equal Opportunity Employer. Our company is committed to ensuring a diverse environment and believes that a diverse workforce enhances our organizational culture. We ensure equal opportunity for every candidate irrespective of their background.
Website: immigrationconsultancies.com
Business Operations and CRM Implementation Analyst
We are seeking a Business Operations and CRM Implementation Analyst with a strong focus on process improvement, operational efficiency, and compliance. This role centers on implementing and customizing a CRM system—preferably Zoho CRM—to reflect our client journey and meet internal operational standards.
The ideal candidate will possess strong analytical thinking, a deep understanding of business processes, and technical know-how, including experience with Zoho CRM, Zoho applications, Deluge scripting, and API integrations. Familiarity with visa processing or regulated environments is a plus.
Key Responsibilities:
- CRM System Implementation:
- Implement and optimize Zoho CRM based on the operational map of the client journey.
- Ensure seamless CRM integration with existing processes, improving client interactions and data management.
- Customize CRM modules, layouts, workflows, and automations to suit business needs.
- Leverage Zoho CRM’s capabilities to track performance, automate communications, and enhance reporting.
- Process Improvement and Operational Efficiency:
- Continuously evaluate business processes and identify areas for streamlining and optimization.
- Design workflows to reduce redundancies and improve productivity across departments.
- Compliance Assurance:
- Ensure all operations, especially those related to visa processing, adhere to relevant laws, regulations, and standards.
- Regularly update processes and documentation in response to regulatory or business changes.
- Business Requirement Analysis:
- Conduct in-depth analysis to understand and document business needs, translating them into CRM solutions.
- Collaborate with stakeholders to align technical implementations with business objectives.
- Documentation and Automation:
- Create and maintain clear SOPs for visa and internal processes.
- Identify opportunities for process automation and implement technological solutions to enhance efficiency.
- Technical Implementation & Support
- Develop and manage Deluge scripts, custom functions, and business logic within Zoho apps.
- Configure and maintain API integrations between Zoho CRM and third-party applications to support data synchronization and workflow continuity.
- Support the use of other Zoho apps (e.g., Zoho Creator, Zoho Sign, Zoho Forms, Zoho Books) to enhance operational capabilities.
- Strategic Business Operations:
- Analyze data and operational KPIs to provide actionable insights to leadership.
- Contribute to the strategic planning and implementation of business improvement initiatives.
Qualifications:
- Proven experience in Zoho CRM implementation and customization (or another CRM platform).
- Strong analytical and strategic thinking abilities, with an aptitude for problem-solving and process design.
- Hands-on experience with Deluge or similar scripting languages.
- Working knowledge of APIs, webhooks, and integrations between cloud platforms.
- Familiarity with Zoho suite of applications is a strong plus.
- Strong documentation skills, including SOPs and workflow mapping.
- Excellent communication and stakeholder engagement skills.
Preferred:
- Background in visa processing or a similar regulatory environment.
- Relevant certifications in CRM systems, business analysis, or process improvement methodologies.
Application Process:
Candidates are encouraged to apply by submitting a resume and a cover letter detailing their experience in process improvement, CRM implementation, and ensuring operational compliance.
Responsibilities:
Will be responsible for marketing and concept sales in B2C as well as B2B segment.
Will be responsible for Managing Teams of different verticals like marketing, sales, administration as well as technical team.
Will be accountable to run the center as profit center.
Will be accountable for complete operations.
Should be able to generate revenue through college, corporates and universities for training business.
Will be accountable for center target and deadlines.
Role demands a leader who can mentor and guide the team to reach the goals.
Maintenance of process, reports is mandatory.
Key Results Area
Month on month profit generation by effectively running the Branch.
Always should exceed the customers expectation.
Key Results Area
Month on month profit generation by effectively running the Branch.
Always should exceed the customers expectation.
Location: Bangalore, Jayanagar 4th block
Job Type: Full-time | On-site | Mon to Sat | 9:30 AM to 6:30 PM
Directions: https://goo.gl/maps/LQbMtGp8RqRfaWx46
Note:
Laptop is Mandatory (company will not provide).
No virtual interviews will be conducted.
Maximum Age limit is 45.
Job description
💻 Position: Program Associate
📍Location: Gurgaon
🗓️ Working Days: Monday- Friday
⏰ Work Timings: 10am -7pm
📌 Experience Required: 0-1 years
🤝 Client: Leading Business School
💸 Salary: Competitive Salary Package
👉🏻Looking for candidates with prior experience of working at early-stage educational startups.
About the organisation:
Our client is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy.
Role and Responsibilities:
The role requires one to lead major initiatives associated with the growth of the program among the high school students. These include
● Executing Projects End to End
● Working with diverse stakeholders such as marketing, operations for end to end execution.
● Work on B2B partnerships that can bring business synergies
● Design experiences for students that can lead to lifelong learning
Eligibility:
· 0-1 years of experience in the startups or high school domain
· Experience in project management or execution
. If fresher than internship experience or leadership position in college societies and clubs
Key Responsibilities:
- Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
- Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
- Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
- Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
- Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
- Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.
Qualifications:
- Education: MBA or equivalent from a prestigious institute such as IIM preferred.
- Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
- Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
- Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.
Key Responsibilities:
- Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
- Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
- Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
- Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
- Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
- Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.
Qualifications:
- Education: MBA or equivalent from a prestigious institute such as IIM preferred.
- Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
- Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
- Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.
Job Description:
Will be responsible for managing the Complete Branch and should be Able to Run the Centre on a Profitable note By Selling courses for Freshers, Job seekers, students, corporates and Colleges, Should have good experience in Marketing, Sales and Operation. Should be capable of managing the team efficiently through Data and Reports.
JOB RESPONSIBILITIES
• Managing the entire order cycle of timely booking of Orders / Invoicing / Dispatching / and providing timely dispatch details to customers and team
• Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc. to execute the dispatch.
• Checking and Verification of Purchase Orders, Credit Limit, Prices, Items, Eway Bills, LR Copy and other things related to dispatch.
• Rechecking of Sales Invoice Made.
• Regular follow-up with warehouse and transporters to ensure that material is received to the client before/on time.
• Ensuring minimum freight charged to customers and our company from the transporters.
• Timely responding to all the dispatch-related calls, emails and queries.
• Maintaining accurate and complete data entry for the dispatch/logistics on the system.
• Protect the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
• Ensuring customer satisfaction at all levels.
• Handling and assisting other dispatch team members.
• Ensuring stocks are available as per Stock Minimum Order Level.
REQUIRED SKILLS
• Prior work experience as a Logistics and Dispatch Manager.
• The candidate should have strong verbal skills and be able to send emails and communicate on a regular basis.
• Record of successful distribution and logistics management.
• Demonstrable ability to lead and manage staff of Logistics, Warehouse and Transporters.
We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.
Key Responsibilities:
- Ensure all systems operate smoothly and align with our quality standards.
- Maximize the efficiency of all business procedures.
- Establish production KPIs and conduct quality assessments.
- Monitor daily operations and address potential issues when they arise.
- Build processes that meet our business objectives and ensure compliance.
- Coordinate with the HR department to ensure our hiring plans meet our business needs.
Requirements:
- Previous experience as a Business Operations Manager or in a similar role
- Good knowledge of operations management
- Experience with forecasting models
- Experience with databases and project management software is preferable
- The ability to interpret financial data and allocate budgets will be an added advantage
- Exceptional communication skills
- Demonstrate strong team management and mentorship skills
Roles & Responsibilities -
The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include:
- Lead generation via an existing network, B2B portals and other online/offline mediums
- Market research & analysis to figure out the obtainable market between the various geographies that we operate in
- Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals.
- Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
- Communicate with all the stakeholders and build a cohesive environment for teammates and the clients.
Pre-requisites -
1-2 years of experience working in an IT services-based organization
Profound knowledge of systems and new-age technologies used for delivering applications in current times
Graduate or Post Graduate from any Tier 1 institution across Pune/Mumbai or other locations
Excellent written, verbal and negotiation skills
Profound email & business language proficiency to communicate in the international market
Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east
Flexibility to work across various time zones
This is a full-time position in the office. But hybrid with WFH twice a month can be allowed.
What do we offer?
Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives.
About Us
Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume,Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks To our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do
-
Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams
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Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company
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Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research
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Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention
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Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation
- Manage operational execution level elements as we scale and build new businesses
You should apply, if you
-
Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus
-
Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter
-
Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time
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Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before
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Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable
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Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions
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Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤
Are you a go-getter with the chops to nail what you do? Then this is the place for you.
- Develop and execute end to end projects and programs central to building a fast-paced high growth startup.
- You'll report to our founders and work closely with members of the leadership team.
- Should have exp. in working and collaborating with colleges/universities PAN Indian and Internationally
- If you are looking to build a career working with multiple teams and stakeholders by driving things centrally, then we should talk.
- We are hiring for multiple positions. An ideal candidate should have 3-6 years of experience. Preferred candidate should have experience in consulting + startup.
UpSkillz Tech is a higher education organization providing accountable and industry- integrated education. We are a premier and one-of-its-kind higher education program in India to implement an outcome-based fee model versus an admission-based fee model for our students.
While keeping our skin in the game, at UpSkillz, we strive to deliver best-in-class education to students to make them successful for their professional career. We work on an asset-light model - partnering with UGC/AICTE approved colleges and universities - to provide industry- relevant and futuristic education leveraging technology.
UpSKillz is working to bridge the skill gap that prevails in what higher education teaches and what the industry actually demands. We aim to create higher education more accountable, pragmatic, and tailored to corporate requirements.
Expectations From The Role
- Act as a central POC to design, drive and execute projects from the Founder's office.
- Take complete ownership of assigned projects - which have a direct impact and coordinate end to end.
- Maintain key internal and external stakeholder relationships. Own strategic relationship with external stakeholders including investors
- Identify gaps and roadblocks that functions/teams are struggling with and troubleshoot them.
- Build systems and processes to run a smooth engine across multiple functions/teams.
- Define the key metrics (KRAs and KPIs) of different functions and make sure they are being completed as per the set targets.
- Plan out an approach/analysis strategy (data + qualitative) to infer underlying trends/actions specific to a program.
- Build high-quality reports and deducing insights from the same.
- Ability to work with cross-functional teams and resolve escalations.
- Review all the student feedback received from various sources.
- Market research competitor analysis to identify threats and opportunities.
- Analyze consumer behavior and determine student personas.
- Identify opportunities to reach new market segments and expand market share.
- Monitor competition (acquisitions, pricing changes, and new products and features.
- Understanding the student behaviour and gathering insights to suggest improvements in the product/programs.
- 3-6 years in a business or executive management/consulting roles, organizing and directing multiple teams and departments.
- Must have worked in a fast-paced growing technology startup and consulting experience
- Should have exp. in working and collaborating with colleges /universities
- Ability to share and seek feedback across functions
- Well versant with people/talent challenges and ability to manage the same in a high growth- stage startup.
- Extraordinary communication skills - written and verbal
- Extremely versatile, dedicated to efficient productivity with experience in planning and leading strategic initiatives
Job Requirements:
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
Job Responsibilities:
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Manage complete client and internal operations
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
About LambdaTest
We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.
Our Mission
On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.
Our Vision
We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.
About the Team
We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.
What you’ll do
-
Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- Implement new features to solve critical problems that our customers face in their development and testing cycle.
- Define, track and improve feature success metric.
- Work closely with our engineering and design teams to simplify testing for our customers Collaborate with the Sales, Marketing and GTM team and execute successful product launches
What you should have
-
1 – 4 years of overall experience in Product Management or Engineering Passionate or hands-on about programming, software testing and DevOps Able to understand and write code.
-
Have prior experience building or using developer products Strong hold on basic tech concepts. Willingness to learn advanced concepts.
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Experience in web, app development or automation testing is a plus (Optional)
Data AnalyticsAre you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.
Job Profile:
- Prior experience as an Analyst would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
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Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/
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Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/
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JOB DESCRIPTION
Designation - Area Sales Manager
Qualification – Any Graduate, Preferably B Pharm, M Pharm, MBA
Experience – Min 5 years
- Devising, reviewing and reporting on the strategy for business development in line with the strategic objectives of the organisation
- Planning, formulating and implementing marketing strategies and promotions to increase market penetration and to drive revenue & profitability by maximizing sales
- Formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through
- Managing, training and providing overall guidance to the sales of an assigned territory
- Steering business operations for the profit center with a view to realize pre-planned sales and revenue targets; formulating profit center budget for operational / business development activities
Responsibility:
- Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
- Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
- Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities.
- Prepare and execute the marketing strategy for Company’s online & offline business model.
- Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
- Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
- Manage relations with key business stakeholders to develop trusting business partnerships.
- Support the day-to-day management of the brand.
- Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
- Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
- Develop the store audit plan and conduct the audits.
- Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
- Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness
- MBA/Post Graduate in Operations from a reputed institution
- Must have experience in translating vision/broad strategies into specific targets and tasks.
- Ability to deliver solution and provide expertise with speed and imagination
- Should possess a high degree of business acumen and must have a good understanding of P&L
- Strong research and analytical skills
- Flexible and able to multi-task; can work within a fast-moving environment
- Must have good connections and networking in the retail & eCommerce ecosystem
Identify key metrics for business growth
Map various business processes, systems to drive key metrics
Design and implement business plans, processes to drive business growth
Set comprehensive goals for performance and growth
Oversee daily operations of the company and the work of executives (IT, Marketing,
Sales, Finance etc.), with respect to implementation of processes
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Requirements
Proven experience as a growth leader in identifying key metrics and underlying process
for business growth
Demonstrable competency in driving process implementation
Understanding of business functions such as HR, Finance, marketing etc.
Working knowledge of data analysis and performance/operation metrics
Working knowledge of budgeting, sales, business development, and strategic planning.
Agri Industry background is preferable
Outstanding organizational and leadership abilities
Excellent interpersonal and public speaking skills
Aptitude in decision-making and problem-solving
MBA from a Tier 1/2 University
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to articulate ideas to both technical and non-technical audiences.
Exceptionally self-motivated and directed.
Keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.
- Striving to Meet or exceed Gross Operating Profit (GOP) and flow through Sales Goals.
- Maximizing Room Revenue and achieve Revenue Generating Index (RGI) and Revenue Per Available Room goals.
- Developing and monitoring the performance of financial and operational plans/ budgets and sales and marketing plans for the property that support the overall objectives of the Property.
- Controlling manpower for sales, services and expenses in all areas of operations.
- Managing day-to-day operations and assignments of the property.
- Planning and organizing work, Taking stock of available rooms and potential clientele, communicating goals, and scheduling/ assigning work.
- Complying with and advising staff of formal policies and procedures, identifying options and resolving issues.
- Achieving and maintaining Overall Satisfaction Score (OSS) goals - Overseeing the guest service function to ensure guest complaints are resolved appropriately, timely, and that appropriate service recovery gestures are made in order to ensure complete guest satisfaction.
- Ensuring that product quality standards are met in all areas of the property as it relates to the appearance, levels of maintenance and cleanliness; establishing and maintaining preventative maintenance programs to protect the physical assets of the hotel.
- Achieving productivity and quality goals.
- Ensuring the development and implementation of programs and events that foster a positive work environment, e.g., New Employee Orientation, employee recognition programs, harassment-free workplace training, etc.
- Establishing performance goals for employees including sales staff and providing regular feedback.
- Ensuring all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensuring a safe and secure environment for guests, employees, and hotel assets. Complying with all standards and statutory requirements.
- Developing and maintaining rapport with key clientele/ community contacts to better recall and be a visible presence in the desired customersegment/ community.
- Promoting team work and quality service through daily communication and coordination with all department.
- Following and completing any and all other tasks assigned to you by the management from time to time.
What you need to have:
- Hotel management preferred
- Preferably from the Sales background,
- Responsible to maximize Revenue and Profitability, maximise Occupancy
- Deliver better property performance by Superior Service and Product Quality, drive brand and value initiatives
- Develop People , Handled Banquets, organised Weddings, Operations, Marketing, Sales.
- Preferably females
World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
2. Handle the sales team
3. Maintain customer coordination
4. Provide sales support
5. Maintain decent communication skills
6. Engage data management
- Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
- Assisting higher executives.
- Working directly with customers handling the documentations.
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