34+ Operations Jobs in Delhi, NCR and Gurgaon | Operations Job openings in Delhi, NCR and Gurgaon

Key Responsibilities:

Oversee the Day to Day running of  Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.

These responsibilities can include:

1. Overseeing and developing an inventory management system to prevent stock outs

2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries. 

3. Should have working experience in a cloud kitchen environment.   

4. Should have worked on operational parameters of Swiggy & Zomato.

5. Should be able to handle cloud kitchen outlets.

6. Should be able to coordinate with vendors & stakeholders.    

7. Coordinating with Operations Heads of other departments to ensure smooth operations

8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure     customer satisfaction

9. Coordinating with Head Chefs to ensure Quality Control

10. Devising and presenting ideas and strategies, promotional activities

11. Ensure efficiency in Costing and Expenses 

12. Locating  new channels to increase revenue

Key skills for  the role:

1. Candidates must be fluent in English.

2. Fluency in Hindi and Kannada are an advantage.

3. Communication skills and networking ability

4. Adaptability

5. Good teamwork skills

6. Strong attention to detail

7. Good organization and planning skills

8. Experience in a similar position would be an advantage

9. Analytical skills and the ability to recognize the demands on the side of the clients

• Ensure that all activities are carried out in a timely and cost-effective manner.
• Application management procedures, systems, and best practices.
• Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
• Assist the organization's processes in remaining lawful.
• Develop strategic and operational goals.
• Examine financial information and apply it to boost profits.
• Budgets and predictions must be managed.
• Perform quality checks and keep track of production KPIs.
• Train and oversee employees 
• Look for methods to improve customer service quality.

Below find the Job Description:-

Skill Set :

•  Hands-on experience with Advance Excel. 
• Team Handling experience
• The ability to generate excel reports & Validate them.
• Problem solving attitude
• Team Player

Job Responsibilities :

• Hand On experience in payments, stock management, Ecommerce Operations, Online Market Place, Cataloging (Procurement  Expert/ Inventory Management).
• Minimum 5 years of team handling experience
• Strong interaction with Internal & External teams.
• Managing Internal & External Merchants.
• Ticket & Escalation Management.
• Sale Support & getting higher discounts to improve sales

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for operations, we think it will be a great fit if -

1. You previously worked in supply chain or operations where hardware was being built.
2. You have a prior software development/electronics/embedded background.
3. You do not shy away from taking responsibility and are comfortable doing everything non-technical.
4. You obsess over minor details and strive for perfection.
5. You can handle both the software & hardware QA of the product.
6. You have prior software & hardware testing experience.

If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for operations, we think it will be a great fit if -

1. You previously worked in supply chain or operations where hardware was being built and have prior experience dealing with overseas vendors.
2. You have a mechanical background and take care of the QA of the product being built for mass adoption of Crypto.
3. You do not shy away from taking responsibility and are comfortable doing everything non-technical.

If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.

• Creating cost effective, scalable, agile processes that can cater to increased production across multiple business units
• Collaborating closely with the Designers, the Business Analyst(s) and the Merchandiser(s) for the same
• Ensuring that both the raw material and finished goods meet the quality benchmarks of the company (quality benchmarks and documentation will also be your accountability)
• Bringing in more robust quality measures to the entire production process - from procurement to finishing
• Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
• Motivating and upskilling the teams and ensuring smooth communication and collaboration at all times
• Ensuring that the suppliers are able to fulfill the fabric and raw material requirements on time and that there are no delays on their front because of capacity issues
• Ensuring that the internal infrastructure/ production capacities and capabilities and external capacities (supplier networks and their infrastructure) are ready to handle the forecasted production requirements (which is planned 365 days in advance)
• Constantly partnering with suppliers, local authorities and internal teams such as Technology, Finance, HR, Legal etc
• Ensuring that the processes and their interface with technology stays updated with changing times
• Submitting pricing proposals and production cost estimates
• Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
• Partnering closely with the leadership team and Finance to ensure that the production planned and executed is as per the business targets
• Driving a strong execution culture within the team so as to ensure that delivery is as per the production planned / launch plan
• Working closely with the legal team to ensure that all requisite paperwork/documentation safeguarding the company with new/old - vendors/suppliers/ fabricators against delays, quality defects etc are in place beforehand and retrospectively

Desired Candidate Profile

• MBA/ Masters in Supply Chain/ Planning/Production/ Operations
• Prior experience as an Operations lead for a manufacturing concern preferably in an ecommerce set up
• Experience in handling transitions (location as well as team transitions ) and setting up teams from scratch
• 12+ years of relevant experience (preferable)    

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

PeekWhole Technologies Pvt Ltd is an e-commerce startup. The company aims to disrupt the retail store shopping experience by helping shoppers order from shops around them.
PeekWhole Technologies Pvt Ltd is launching its mobile app and is looking for dynamic, young representatives to lead its efforts in onboarding and managing stores in Gurgaon.

Eligibility criteria:
> Good Communication skills
> Willingness to travel
> MUST HAVE A SMART PHONE
> Applicants with laptops will be preferred

Skills Required:
1. Good command over English and Hindi
2. Working knowledge of Google Sheets/Excel
3. Maturity, Confidence and Perseverance

Job Responsibilities:
1. Shops on-boarding
2. Order Management

What you need to have:

• You will work directly with the two co-founders in helping the company to achieve its strategic and operational goals, by delivering key internal and external projects that are critical to the success of the company
• You will own the creation of all external facing material produced by the CEO Office for senior engagements with the promoters, board and all employees
• You will have a deep understanding of the company business model, the underlying profitability and levers of different business verticals
• You will be responsible for driving the rigour of analytical market based insights into actionable co-ordination between the Revenue team and the Brand team

Designation/Role : City Lead Operations/ Senior Logistics Manager

Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
5. Managing the rider life cycle (hiring to retire )
6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

• Drive the execution of all product lifecycle processes for Operational Automations and efficiencies, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Improve Tracking Experience and manage 3PL Logistic Integrations
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
• Drive RTO Reduction rates

• Engineering or an MBA graduate from a reputed university
• 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
• Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
• Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
• Good understanding of acquisition and retention funnels
• Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
• Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
• Robust understanding of complex and scalable technical architecture for web and mobile applications
• Problem solver with strong analytical skills and comfort with data
• Excellent verbal and written communication skills

What you need to know / have:

Experience: 2 to 5 years

Annual CTC: Rupees 6,00,000 to 8,00,000

• Manages day to day business of the operations department 
• Oversees operational processes while looking for improvement opportunities
• Anticipates & tracks operational risks and provides strategic solutions
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning and implementing quality control processes.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Collaborates with transitions and onboarding team as needed.
  
  If you want accelerated growth & a steep learning curve, AskMisha is the place to be.  

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

• Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
• Assisting higher executives.
• Working directly with customers handling the documentations.

Designation: Client Experience - Territory Manager

Experience: 2-5 years

Work Location: Gurugram, Haryana

About the role:

The Client Experience team is comprised of subject matter experts that drive Bizongo's 
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design. 

Key responsibilities:

• Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
• Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients 
• Strategize, create, track and report important metrics to monitor the "experience" of clients
• Increase the adoption of Bizongo's tech products amongst clients and internal teams
• Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency
• Understanding company’s internal operations, technology, capabilities and targets

 Job Requirements:

• Candidate should have clarity of thought to convert complex operational problems into clear solutions
• Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders
• Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
• Prior Account Management/Client Service experience can be beneficial, but not mandatory
• Proficient at Microsoft Office and should be inclined towards Data Analytics.

Why work with us? 

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
• Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
• This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

  About the Company: 

• Company Website: https://www.bizongo.in/">https://www.bizongo.in
• Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.  
• We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team. 
• Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.