Chief of staff

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

Company Name: Ken Research

Location: Gurgaon

Position: Graphic Design Intern/Executive

Job Type: Internship/Permanent

About Us:

Ken Research is a premier provider of market research and consulting services across industries. We’re offering an internship opportunity for passionate individuals eager to learn advanced design techniques, including web graphics and AI tools, to support our creative team.

Key Responsibilities:

• Assist with Design Projects: Support the team in producing visual assets for digital and print campaigns, web graphics, and social media.
• Web Graphics Creation: Learn to design web-friendly assets like banners, infographics, and responsive images optimized for performance and interactivity on various platforms.
• Basic AI Tools Integration: Learn to use AI tools like Photoshop’s Generative Fill, MidJourney, or RunwayML to enhance design workflows and gain experience with AI-assisted creativity.
• Video Editing and Motion Graphics: Assist in basic video editing using Premiere Pro and create simple animations in After Effects.
• UI/UX Collaboration: Work with the web design team to understand how your graphics will be integrated into web layouts and interactive elements.

Main Requirements:

• Proficiency in Adobe Photoshop, Illustrator, and Indesign.
• Interest in learning AI-powered design tools like Canva AI, Figma Plugins, or Generative Fill in Photoshop.
• Basic understanding of After Effects and Premiere Pro is a plus.

Bonus Skills (Plus Point if you know):

• Experience with FCP (Final Cut Pro) or other video editing tools.
• Knowledge of basic CSS animations or SVG graphics for web design.
• Exposure to Figma, Sketch.

Qualifications:

• Currently pursuing a degree in graphic design, web design, or a related field.
• A portfolio of personal or academic projects demonstrating creativity and a willingness to explore web design and AI tools.

Why Join Us?

• Hands-on experience with real-world projects using cutting-edge design tools and techniques.
• Exposure to advanced web graphics creation and integration.
• Mentorship and career growth opportunities within a fast-growing company.

Flutter Developer

Instrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. In this increasingly digital world, we strive to solve problems and create value. Instrive was founded with one goal in mind, creating high-quality products and delivering great user experiences worldwide.

A number of products are being developed for both in-house purposes and for our overseas clients, and we are actively expanding our team of talented professionals.

As part of our ambitious product roadmap, we need flutter developers for our team.

Your primary responsibility will be to develop flutter applications both (mobile and web) with a heavy focus on real-time communication such as WebRTC, web sockets etc. 

You'll make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.

Responsibilities:

• Develop, test, and deploy fast and scalable Mobile, Web and Desktop apps.
• Lead the development of flutter applications.
• Identify production and non-production application issues as a part of deployment.
• Establish, refine and integrate development environment tools and software as needed.
• Building future-proof front-end libraries and reusable widgets.
• Knowledge in coding architecture.
• Collaboration with the IT team, researchers, and designers to design robust apps and encourage business goals.
• Create Unit and Integration tests to ensure the quality of code.
• Testing applications and fixing bugs, along with security and data protection features.
• Participate with developers in the integration of REST APIs.
• Conducting code reviews of peer developers.

Flutter Developer Requirements:

Technical Skills:

• Bachelor’s degree in computer science, computer engineering, or similar.
• Previous work experience as a Flutter developer for a minimum of 3 years.
• Strong hands-on experience with MBaaS systems such as Firebase.
• Must have strong knowledge in MVC and/or MVVM framework.
• An understanding of DART and its core principles.
• Knowledge of GIT, JSON, design framework and web services.
• Good understanding in State management, such as BLOC / GetX
• A robust understanding of MUI and how best to use the inbuilt functionality provided.
• A hands-on understanding of how to create responsive designs.
• An excellent understanding of emerging trends in visual design and user experience.
• Experience in application architecture and publishing apps.
• Understanding Agile methodologies, client-side and server-side procedures. 

Good to have:

• Experience in native Android/IOS app development.
• Knowledge of HTML5 and its best practices.
• Cloud technology knowledge is a plus.
• Figma experience is a plus.

Soft Skills:

• Good communication skills.
• Critical thinking and time management.
• Good team player.
• Strong problem-solving and analytical skills.
• Collaboration to support business goals.
• Competence for individual contribution.

Job location: Mumbai/Pune/Bangalore/Noida/Chennai/Hyderabad 

Experience- 3 to 10 years 

Skill: Oracle EBS SCM Functional 

NP – Immediate to 30 days max   

•       Mandatory Modules: Inventory, Purchase Order, Order Management. 

•       Skill: Oracle Supply Chain Management Functional Consultant 

•       Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice. 

•       Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology. 

•       Expertise in Modules OM, Purchasing, Inventory.  

•       Industry experience in Supply Chain Industry will be an added advantage. 

•       Ready to work in Shifts by rotation if required. 

Technical Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Technical Manager

As a Technical Manager, you will be responsible to ensure that your team performs within set technical guidelines by providing or co-authoring standard operating procedures. For this role, technical function weightage will be 60% and project management function weightage will be 40%.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes.

A collaboration champion – I work closely with my colleagues to ensure alignment and champion the sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers.

Continuous improvement junkie – I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement.

Committed to my own and others’ growth – I strive to stretch and grow myself and others by identifying my own development areas, seeking feedback, and providing feedback to others to help them learn and grow every day.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Tech curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Responsibilities:

Project Management role details:

• Lead a team of 5-10 software engineers.
• Create, own the software delivery schedules and software deliverables.
• Track and ensure completion of tasks on time by team members.
• Own the quality of delivered software and ensure thorough testing is done during software development.
• Provide project metrics and status reports using pre-established process.
• Ensure smooth functioning of team, mentor team members, growth of team members.
• Hold project status meetings and publish weekly status reports.
• Provide feedback and data for Annual Appraisal process of team members.
• Create or modify processes to ensure efficient running of projects.

Technical role details:

• Understand product requirements clearly and translate into User stories, Sprints.
• Track project status in JIRA and bring high visibility into project status.
• Provide technical guidance to team members when difficult problems are met e.g evaluating alternative approaches, optimizing software, troubleshooting live issues.
• Review code, merge into production branches, resolve conflicts considering common code base guidelines.
• Interface with product, data science teams independently and arrange for required support for the development team. Understand and clear blockages faced by developers.
• Coordinate with DevOps team, plan and arrange for infra requirements deployments.
• Plan sprints, releases, allocate resources, and track sprint execution on a day-to-day basis.
• Ensure project documentation is captured and updated regularly.

Role Skills:

• General requirements
  • Should have 10+ years of total experience in software development and project management functions put together.
  • Have minimum people management experience for 2 or more years handling team size of 5 or more team members.
  • Strong experience across various stages of software development lifecycle involving requirements gathering, software design, coding, testing, deployment, and maintenance.
  • Should be a strong team player.
  • Strong experience with project management tools JIRA knowledge is a plus.
  • Good understanding of agile methodologies preferably Scrum.

• Technical requirements
  • Create release delivery schedules and make delivery time estimates.
  • Understand technical requirements and software design in a detailed manner to plan for features, validate schedules and estimates.
  • Good working knowledge of Python, Java, or any enterprise grade languages.
  • Good knowledge in RDBMS or NOSQL databases.
  • Good understanding of GIT and best practices of SCM tools.
  • Cloud working experience with either AWS or Azure or GCP.
  • Should have a basic understanding of DevOps tools and practices.
  • Should be able to learn new skills on a need to basis e.g., docker, Jenkins, Kubernetes, etc.
  • Basic understanding of frontend stack e.g., ReactJS, Vue, Angular or equivalent.

Why should you join us?

We are concerned not only with the growth of the company, but each other’s personal and professional growth, too. We are transparent, open and have a collaborative work environment. And above all, you need to bring your best. The rest does not really matter. With WFH becoming more normalized, you best believe we have been sharing our favorite ways to prioritize a healthy work-life balance at home (Netflix, anyone?).

Location - Bangalore
Type - Permanent, Full Time