Plant Operation Head (building material)

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

What do we expect from you?

1) Brainstorming with the business development team to create a new project and sales strategy.

2) Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.

3) Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

4) Maintaining a pipeline of all sales administration using CRM software.

5) Work on targets and under pressure as this is a hardcore sales profile.

6) Be on calls and counsel students throughout the day.

• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support 
• Ability to develop large scale web/database applications 
• Ability to work on multiple projects with multiple deadlines 
• Ability to communicate clearly with business users and project manager 
• Ability to innovate and provide functional applications with intuitive interfaces 
• Proven experience with Microsoft .NET technologies including, .Net Core, ASP.NET, ADO.NET 
• Strong in Jquery/javascrpit/CSS/Bootstrap
• Familiarity with architecture styles/APIs (REST, RPC)
• Knowledge of Design/architectural patterns (e.g. MVC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Excellent documentation skills for Technical Documentation.

Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before. 

You: Hungry, results-driven with a Startup mindset.

Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B.  We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although difficult early on, we can assure you that it will be incredibly rewarding too!

We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world. 

We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.

Requirements:

• Designing and developing user interfaces using AngularJS best practices, with a minimum experience of 2+ years.
• Ability to work with other frameworks.
• Proficient in CSS, HTML and writing cross-browser compatible code.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Making complex technical and design decisions for UI framework
• Developing application codes and unit tests in AngularJS, Java Technologies, and REST based web services.
• Conducting performance tests and performance improvement for our user interface on web and mobile.
• Being a part of and supporting our user community
• Critical thinker and good problem-solver.
  
  

Key skills:

• Strong object-oriented JavaScript
• AngularJS, MVC frameworks – Angular
• Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• HTML 5, CSS Modules, NPM
• REST, Micro services
• Prior experience with building extensions for browsers, IDEs is a plus
• Experience with Git, CI/CD frameworks

What you need to have:

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards the business objective.
4. Should have past experience of program management
5. Strong communication skills.
6. Must be flexible to work in overlapping times with US PST timezone.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. 

Responsibilities

• Collaborate with the team to ensure consistency of designs across various media outlets
• Create compelling and effective logos, designs, print and digital media
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

• Bachelor's degree
• Full knowledge in the field of graphic designing
• 1 years of experience,or fresher in graphic designing
• Proficient in Adobe Creative Suite
• Photoshop/InDesign/illustrator/adobe animation
• video editing skills
• Strong communication, conceptual thinking,vedio editing , typography skills and design skills
• Portfolio of work