Plant Operation Head (building material)

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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Job Title: Senior QA Tester

Experience: 4 - 6 Years

Location: Mohali (Phase 8B)

Responsibilities:

• Independently perform end-to-end manual and automation testing across multiple projects.
• Take full responsibility for project testing, ensuring high-quality deliverables.
• Develop, review, and execute test cases, test plans, and test scripts.
• Implement automation frameworks and scripts to improve testing efficiency.
• Conduct functional, regression, integration, usability, performance, and AI-based testing.
• Identify, document, and track bugs and defects using bug-tracking tools.
• Perform API testing (Postman preferred) and validate system integrations.
• Utilize AI-driven testing methodologies to enhance test coverage and accuracy.
• Collaborate with developers, business analysts, and project managers to understand project requirements and resolve issues.
• Ensure compliance with quality standards and best testing practices.
• Provide detailed reports on test results, defects, and recommendations for improvement.
• Job matching algorithm

Required Skills & Qualifications:

• 4+ years of experience in software testing, including manual and automation testing.
• Strong understanding of SDLC, STLC, and defect life cycle.
• Hands-on experience with test automation tools (Selenium, Cypress, Appium, or similar).
• Experience in testing web and mobile applications.
• Good knowledge of API testing (Postman, REST, or SOAP UI preferred).
• Experience with AI-driven testing frameworks is a plus.
• Strong analytical and problem-solving skills.
• Ability to work independently and take ownership of project testing.
• Excellent communication and documentation skills.

Reach Enablers is seeking a passionate and talented WordPress Website Developer to join our dynamic team. You will play a pivotal role in crafting exceptional websites that drive our clients' online success.

Responsibilities:

• Design and develop visually appealing and user-friendly WordPress websites, adhering to best practices and industry standards.
• Collaborate with the design team to translate creative concepts into functional and responsive web solutions.
• Develop custom WordPress themes and plugins to meet specific project requirements.
• Optimize websites for speed, performance, and SEO to enhance visibility and user experience.
• Stay updated with the latest WordPress trends, technologies, and security best practices.
• Contribute to digital marketing efforts, including content creation, social media management, and SEO optimization.
• Work effectively in a remote environment and collaborate seamlessly with team members.
• Demonstrate flexibility and willingness to take on diverse tasks within the digital marketing domain.

Requirements:

• 1+ years of experience in WordPress website development, with a strong understanding of HTML, CSS, JavaScript, and PHP.
• Proficiency in using WordPress themes and plugins, as well as custom theme and plugin development.
• Good knowledge and working exposure to leading Page Builders lilke Elementor, Elementor Pro, WP Bakery, etc.,
• Familiarity with digital marketing concepts, including SEO, social media, and content marketing.
• Excellent problem-solving and analytical skills.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• A passion for creating innovative and impactful web experiences.

Compensation:

• Salary range: 10-12k INR per month

About Reach Enablers:

Reach Enablers is a leading digital marketing agency that empowers businesses to achieve their online goals. We specialize in providing a wide range of services, including website development, SEO, social media marketing, and content creation.

If you are a dedicated and results-oriented WordPress Website Developer who is eager to contribute to our growing team, we encourage you to apply. Please submit your resume and portfolio to [email protected]

Let's create amazing websites together!

About Learning Routes

Learning Routes is one of the leading education services startups catering to the needs of working professionals by offering them varied choices in management and technology programs from reputed institutes/universities/colleges for pursuing the course online.

As Learning Routes, we are here to administer a flawless curriculum to the ones who are aspired to pursue their post graduate, diploma or certification programs from premium management universities. Reaching out to an individual, making the process user-friendly, having cutting edge innovations and giving a beneficial network of experts are just the bases of what we grant!

Industry: Education Sales Industry

Education: Graduation/Post Graduation

Work Experience : 0 – 3 years

Job Type : Full Time

Department / Functional Area of the Job: Sales /Business Development.

Job Responsibilities:

•           Connecting and Counseling working professionals for Career Development      Programs.

•           Calling the leads and database and convert to sales.

•           Promoting management programs as per the profile of the candidate

•           Maintaining connect with the candidates through meetings, calls and mailers.

•           Maintaining Database and records of the candidates

•           Achieving the assigned Targets on monthly basis.

•           Following Pre and Post Sales procedures.

•           Actively contribute as a team player to encourage sales.

Skills Required:

•           Competency in sales

•           Self-motivated and goal-oriented, desire to deliver results

•           Passionate about sales

•           Ability to adapt and grow in a competitive environment

 Thanks and Regards

 Tripti Joshi

 GL Talent acquisition Executive

QA Engineer

The Impact you will create in the Job:

• Driving revenue for some of the largest brands.
• What you deliver will be used by Billions of users.
• You will be working as a full stack QA Engineer, working closely with the developers to understand features, architecture, how it’s implemented and determine the best way to approach testing from a user’s perspective.
• Defining and designing the automation strategy for the same for it to work in a CI/CD pipeline. Testing at all the layers of the application be it UI, API or a mock of queue mechanism.
• Identification of  Test Cases for Automation and identify bugs and enable bug-free scalable solutions using JIRA.
• You will be working with some of the most amazing stacks that are meant to Focus on Security + Quality + Scale
• You will participate in Selenium Environmental Setup.
• Creating,  enhancing and executing clear, concise, comprehensive test plans and test cases.
• Prepared Traceability Matrix to ensure the test case coverage for all requirements.
• Involvement in Smoke, Functional, Integration, System, Regression and Adhoc Testing.
• You will be a part of the weekly meetings and Scrum meetings to check on the progress and thoroughly understand the testing requirements, protocols and standards.

What we look for?

• Must have knowledge of Website testing and API testing   
• Must have knowledge of Linux and SQL           
• Should have hands on automation experience with Selenium and developed multiple frameworks           
• Should have worked on Robot Framework and can develop automation framework from scratch           
• Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc
• Must have worked on running tests parallelly on multiple browser instance
• Should knowledge of at least one interpreted programming language like Python OR Java           
• Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity

About Drip Capital & Tech Team

The engineering team at Drip Capital is responsible for building and maintaining the online global trade financing platform that supports the interactions between buyers, sellers, financing partners, insurance agents, global retail partners, trade agents, shipping & transportation companies, supply chain and warehousing companies worldwide. 

Our primary goal is to ensure that customers are provided time-critical capital and at the same time balance requirements related to risk, fraud management, and compliance. The services are accessed by customers worldwide and hence the engineering systems need to be policy-driven, easily reconfigurable, and able to handle multiple regional languages. We use machine learning for risk classifications/predictions, intelligent document parsing subsystems, robotic process automation, REST APIs to connect our microservices, and a cloud-based data lake and warehouse for data storage and analysis.

Our team comprises talent from top-tier institutions including Wharton, Stanford, and IITs with years of experience at companies like Google, Amazon, Standard Chartered, Blackrock, and Yahoo. We are backed by leading Silicon Valley investors - Sequoia, Wing, Accel, and Y Combinator. We are a global company headquartered in Silicon Valley along with offices in India and Mexico.

Your Role 

As an AppSec Engineer in Drip Capital’s engineering team, you will have the opportunity to take ownership of :

• Contribute to and improve secure SDLC practice
• Design architecture, methods, and controls required to meet security, compliance, and audit requirements.
• Designing and implementing cloud and network security solutions.
• Do comprehensive threat modelling for our applications and infrastructure in an Agile flow
• Perform secure code review and security assessments of web, android and iOS applications, and cloud infrastructure (infrastructure as code).
• Proactively identify vulnerabilities across our platform and work with developers in fixing them.
• Automate and simplify security, as “Complexity is the enemy of Security”.
• Handle Vulnerability Management and Patch Management processes.
• Participate in the investigation related to Privacy/Security incidents and response activities.
• Work with DevOps to implement the security tools and automation of the security tasks.
• Mentor other engineers and evangelize security practices through cross-functional work with DevOps and engineering teams.
• Testing the deployed security solutions to make sure they function as planned.

Our Checklist 

• A minimum of 4 years of experience as an AppSec Engineer
• Hands-on experience in secure design and architecture review of backend services, payments systems like payment gateways.
• Hands-on experience in secure code review and automation of common security workflows.
• Hands-on experience and a proven record of securing one or more of the cloud platforms: Azure, GCP, AWS and Hosted Cloud Solutions.
• Good understanding of OWASP and SANS testing methodologies.
• Good understanding of software security weaknesses and vulnerabilities.
• Good knowledge in securing architecture of web, mobile applications and cloud infrastructure.
• Ability to contribute as an individual and as part of a team
• Working knowledge of any scripting language; Python or Go preferred
• Experience in writing custom tools/scanners/extenders is a plus
• Red teaming experience is a plus

If you love to explore the security aspects of a distributed system that makes decisions related to global trade finance, let's talk!

Introduction

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis. Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by YCombinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, and the Spinal Kinetics as our partners.

Your Roles and Responsibilities

The role involves computer vision tasks including development, customization and training of Convolutional Neural Networks (CNNs); application of ML techniques (SVM, regression, clustering etc.) and traditional Image Processing (OpenCV etc.). The role is research focused and would involve going through and implementing existing research papers, deep dive of problem analysis, generating new ideas, automating and optimizing key processes.

Requirements:

• Strong problem-solving ability
• Prior experience with Python, cuDNN, Tensorflow, PyTorch, Keras, Caffe (or similar Deep Learning frameworks). 
• Extensive understanding of computer vision/image processing applications like object classification, segmentation, object detection etc 
• Ability to write custom Convolutional Neural Network Architecture in Pytorch (or similar)
• Experience of GPU/DSP/other Multi-core architecture programming
• Effective communication with other project members and project stakeholders
• Detail-oriented, eager to learn, acquire new skills
• Prior Project Management and Team Leadership experience
• Ability to plan work and meet deadlines
• End to end deployment of deep learning models.

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing.

Require Skills:

• Proven 4 year of experience of team lead position in Quality Analyst
• Experience in project management and QA methodology.
• Ability to document and troubleshoot errors .
• Working experience in selenium .
• Excellent communication skills.
• Should have leadership quality.

• Monday to Friday working .
• Flexible working hour.
• Hassle free working environment.