
Looking for candidates with Excellent communication skills from good BPO firms and product start ups. In the initial phase, the candidate will play matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback. As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.
Requirements:
- Outstanding communication, Empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs.
- Exceptional organizational and time-management skills to manage multiple clients simultaneously.
- A high bar on excellence.
- Working knowledge of Excel.
- High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions.
- Bachelor's degree in psychology, sociology, or a related field is preferred, but not required.
- Relevant work experience in client management/customer care of 1-2 years is valued.

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- Maintain a content calendar for all the social media handles under your management.
- Write, edit, and proofread content for social media creatives.
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- Work on YouTube video content.
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About the Company:
Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections.
Role Overview:
As a Quality Assurance (QA) Lead at Alyke, you will lead the QA team to ensure the delivery of high-quality software products. You will be responsible for developing and implementing QA strategies, overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. This role requires a combination of strong leadership skills and a deep understanding of QA methodologies in a fast-paced startup environment.
Key Responsibilities:
● Lead and mentor the QA team, fostering a culture of quality and continuous improvement.
● Develop and implement comprehensive QA strategies, standards, and processes to ensure the highest quality of our software products.
● Oversee the creation and execution of test plans and test cases, ensuring thorough testing of new features and applications.
● Establish and monitor key QA metrics to track and improve software quality and team performance.
● Collaborate closely with cross-functional teams including development, product management, and operations to ensure timely and high-quality releases.
● Implement and maintain automated testing frameworks and tools to improve efficiency and coverage.
● Manage the defect tracking process, ensuring clear documentation and effective resolution of issues.
● Conduct regular reviews and audits of QA processes to identify areas for improvement.
● Stay up-to-date with industry trends and best practices, continuously integrating new techniques and tools into the QA process.
● Ensure the application’s compatibility across different devices and platforms, particularly mobile.
● Develop training programs and materials to enhance the skills and knowledge of the QA team.
Qualifications:
● Bachelor’s degree in Computer Science, Engineering, or a related field.
● 4+ years of experience in software quality assurance, with at least 2 years in a leadership or management role.
● Proven experience in developing and implementing QA processes and strategies.
● Strong knowledge of QA methodologies, tools, and processes, including experience with manual and automated testing.
● Proficiency in using QA tools such as JIRA, Selenium, Appium, or similar.
● Extensive experience with testing mobile applications on iOS and Android platforms.
● Strong understanding of continuous integration/continuous deployment (CI/CD) pipelines and related tools like Jenkins or GitLab CI.
Excellent problem-solving skills and a proactive approach to addressing challenges.
● Strong communication and leadership skills, with the ability to effectively mentor and manage a team.
● Experience with security testing and understanding of data protection standards is a plus.
● Demonstrated ability to work collaboratively with cross-functional teams to deliver high-quality products on time.
Why Join Us?
● Opportunity to lead a QA team in ensuring the quality of a cutting-edge product impacting users globally.
● Work in an environment that fosters innovation, collaboration, and professional growth.
● Competitive compensation and comprehensive benefits.
● Be part of a passionate and driven team dedicated to transforming the way people connect.
Application Process: If you're excited about leading a team to ensure the quality of a product that brings people together, we'd love to hear from you. Please submit your resume, cover letter, and a link to any relevant work or projects you have worked on.

Roles & Responsibilities :
- Develop and implement various tests for software applications.
- Evaluate designs and ensure compliance to business requirements.
- Prepare and update technical documents and develop Dot NET processes for various systems.
- Develop and perform tests on various software applications.
- Analyze architecture design and provide consultation to Dot net teams.
- Provide technical support and design enhancement for various applications.
- Analyze systems and develop solutions for the same.
- Experience in writing web applications using ASP.net MVC 4.0/4.5, C#, Entity Framework, SQL Server 2008/12
- Ability to write SQL queries and store procedures is required.
- Must be able to use JQuery to work on the user interface.
- Entity Framework as the data layer must be able to be used.
- Bootstrap, AngularJS, and Web API knowledge are advantages as well as experience with Javascript, AJAX, and JQuery.
- Solid understanding of relational database fundamentals in SQL Server 2008, developing stored procedures, and simple/complex SQL queries.
- Develop architecture documents for various applications.
- Coordinate with customers and analyze all user requirements.
- Analyze technical documents and determine problems in Dot NET application and provide consultation for resolution.
Skills Required:
- ASP.NET, VB.Net, C#, MySQL, SQL, JavaScript, Web services, and MVC
- Team Handling
- Good in documentation and preparation of reports


Design and Build sophisticated and highly salable apps using Flutter.
2. Translate and Build the designs into high quality responsive UI code.
3. Write efficient queries for core Data.
4. Use of Model-View-Controller (MVC) and Model-View-ViewModel-Controller (MVVM) architecture and developing maintainable, testable and functional software that meets product requirements.
5. Resolve any problems existing in the system and suggest and add new features in the complete system.
6. Follow the best practices while developing the app.
7. Use CI/CD for smooth deployment.
8. Document the project and code efficiently.
9. Manage the code and project on Git in order to keep in sync with other team members and managers.
10. Suggest new features and/or enhancements.
11. Maintaining software through product life cycle including design, development, verification and bug fixes.
12. Write tests for the App.
13. Knowledge of different state management libraries like BloC, GetX, Provider will be a plus point.
About the Role
We operate in an industry where parents are constantly seeking information for the education or parenting of their kids. Thereby a parent must always get the right information on priority when researching online. We are hence looking for an SEO and content specialist who can enable us to become the top-ranked site in this sector in India.
What you will do
- Perform ongoing keyword discovery, expansion, and optimization
- Research and implement On page and Off page optimization recommendations
- Research and analyze competitor advertising links
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
- Up-to-date with the latest trends and best practices in SEO
What you will need
- Minimum a Bachelor's degree in Engineering, master’s degree is preferred
- Proven 4+ years of SEO experience
- In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends, Search Console, SEMrush)
- Working knowledge of HTML, CSS, and JavaScript development and constraints
- Knowledge of ranking factors and search engine algorithms
- #hustle
What you will get
- Ground-level view of building out a global EdTech company that is going to impact hundreds of thousands of lives
- Be a part of the core team that drives the growth of the company
- Phenomenal work environment, with massive ownership and great growth opportunities
Location
Mumbai (office)
· Promote/Sell various IT training/certifications to the working professionals/students.
· Intensely following up with the prospects clients/students and closing the sales within the sales cycle.
· Generate new leads, create sales pipeline and following with the closure.
· Obtaining client information Counsel Professional for trainings/certifications.
· Reaching out professionals/clients by making outbound calls, emails and if also face to face meetings/counseling if required.
· Selling Advertising Different s in the different geographies like India, U.S, Canada, Singapore, Malaysia, Middle East and few European boundaries
· Negotiating and closing the deals.
· Diligently communicating, aggressive follow up and priming the lead through different channels.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)


