Customer Care / Client Management

Main responsibilities and duties:

 Reviews deals on Salesforce with a commercial mindset and assesses the strength and

revenue potential of the deal.

 Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this

knowledge to suggest improvements to submitted deals in order to maximise potential

profit.

 Works closely with the Merchandiser to ensure deals on-site are bringing in incremental

sales and aren’t cannibalising other deals.

 Provides relevant focus to the sales team to improve quality of deal submissions.

 Prioritises approved deals on the copy board, ensuring deals are written in priority order,

ensuring deals launch in time for key selling periods.

 Schedules launch date of deals.

 Identifies top deals that require a more in-depth write-up from the copy team and ensures

these are written in a timely manner.

Technical Skills required:

 BCom/BBA/MBA Degree or previous experience in a relevant sector

 Proficiency in Microsoft tools (e.g. excel)

 Ability to analyse data sets in order to arrive at logical conclusions

 Experience in tools such as SQL and Power Bi useful but not essential

Soft Skills required:

 Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of

ongoing tasks / projects

 Ability to work with people with a variety of styles and working cultures

 Analytical mindset

 Attention to detail

 Strong communication

 Commercial Acumen

Planning, strategizing and executing SEO project along with the technical team  Performing exhaustive keyword analysis for the site In depth understanding and experience of On- site Off- site SEO  Managing and maximizing opportunities to increase targeted traffic to the website through a variety of SEO Process.  Performing Detailed and Rigorous competitor analysis  Ensure that the website is on top 5 for at least 50% of the keywords within 6 months  Content analysis and optimization, writing search engine optimized title tags, description tags  Team management especially off page SEO team  Directory sourcing for relevant industry and directory submission/ link building  Targeted keyword SEO to bring targeted visitors within a minimum time, to how the result within a month  Comfortable using Paid tools like SEMRUSH or Ahrefs or relevant tools  Content writing, wherever required  Co-ordinating with the Technology team to ensure implementation of all changes  Owning up all activities related to SEO right from keyword analysis, ranking, website page layout

7+ years of experience of Workday HCM configuration across 4+ Workday modules and 5+ deployments

Key responsibilities

• Lead design/requirements workshops
• Highly confident in configuring workday with the ability to utilise Workday Community where necessary
• Highly confident in building accurate estimates for Workday configuration work
• Approve effort estimates of more junior consultants
• High level of understanding of how business utilise HR technology to their advantage
• Directly manage a team of consultants based in India
• Manage customer escalations around direct reports work
• Support in building the CloudRock team based in Indian through being an advocate for CloudRock and a leadership figure
• Support and mentor junior resource based in India/Portugal/UK
• Full understanding of the Workday deployment methodology
• Achieve a high level of utilisation
• Be consultative in their customer approach

Extensive hands on and teaching experience on Digital / SV /UVM/ Verilog / VHDL /DFT tools

Extensive experience in Back-end design

Experience on Mentor Graphics EDA flow is an added advantage

Responsible for development and support of Projects.

Responsible for Debugging the source codes in Verilog, SV, and UVM.

Responsible for Training Delivery and Support

Sound Knowledge on Digital / Verilog / VHDL / SV / UVM / DFT / Back-end design

3 to 8 years industry/teaching experience

Good communication skill

• Design & build a highly scalable, robust backend architecture for our cloud services
• You will be part of a software development team for developing and enhancing SaaS applications.
• Take responsibility of entire module/feature set and develop, test, debug and maintain the application software throughout the product lifecycle
• Working with the Product Management Team to validate and plan new features
• Working with cross-functional teams to deliver stellar end user experience
• Research new technologies and tools that help in building the next generation of our services
• Test, debug and maintain the application software throughout the product lifecycle

• Must have experience with web development in Java 8+, Spring/J2EE or similar frameworks and technologies. (Mandatory)
• Must have worked on REST API (Mandatory)
• Should be an enthusiast for writing clean, reusable code, willing to learn new things as a self-starter person
• 2+ years of strong relevant experience in developing Object-oriented technologies.
• Strong working experience with any of the following DBs - Postgres / MySQL / Oracle or MSSQL