Customer Care / Client Management

·       Experience in SQL, Database Design, Stored Procedures, Performance Tuning etc.

·       Extensive knowledge of data processing, relational databases systems (Oracle and Oracle19C preferred ).

·       Strong analytical skills, analysing existing databases and the client’s needs going forward with regard to developing effective systems.

·       Good communication skills, both oral and written.

·       Sound accuracy and logic. Must be able to accurately develop databases in a logical manner from scratch.

·       Understand the concepts of other programming languages.

·       Understand the concepts of other front-end programming languages.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Our client is building cross-border payments infrastructure that provides businesses access to global markets, starting with those in India and subsequently other parts of South & South East Asia. They are enabling users to accept and payout money globally in a simple, reliable, compliant, transparent and financially compelling manner and are seeking an experienced Content Writer with 3-5 years of experience to join our marketing team. The ideal candidate will be responsible for creating compelling and informative long-form articles that will be used in our marketing campaigns for a B2B payment platform. The content writer will work closely with the marketing team to create engaging and high-quality content that targets our target audience.

Responsibilities:

• Write high-quality, long-form articles for our B2B payment platform that will be used in marketing campaigns
• Conduct research on relevant topics and stay up-to-date with industry news and trends
• Collaborate with the marketing team to ensure all content is aligned with our brand messaging and target audience
• Write clear, concise, and engaging content that conveys complex ideas in a simplified manner
• Optimize content for SEO and ensure all articles are formatted properly
• Edit and proofread all content before publication
• Ensure all content is delivered on time and meets our high-quality standards

Requirements:

• Bachelor's degree in English, Journalism, Communications, or related field
• 3-5 years of experience as a Content Writer, preferably in a B2B environment
• Exceptional writing and editing skills, with a keen eye for detail
• Experience with SEO optimization and content formatting
• Strong research skills and ability to synthesize information from multiple sources
• Ability to work independently and manage multiple projects simultaneously
• Excellent communication skills and ability to collaborate with cross-functional teams
• Strong work ethic and commitment to meeting deadlines

We are seeking an experienced and highly motivated Business Development Associate/Executive to join our dynamic team. As a Business Development Associate, you will play a critical role in expanding our business by generating leads and managing relationships with foreign and Indian clients. We are looking for an individual with a proven track record in lead generation and a strong ability to handle international clients.

Responsibilities:

Conduct market research to identify potential leads and target industries.

Utilize various channels such as online platforms, social media, industry events, and networking to generate leads.

Develop and implement effective strategies to attract and engage potential clients.

Understand client needs and requirements, and propose suitable solutions and services.

Conduct regular client meetings, both in person and virtually, to discuss ongoing projects, address concerns, and identify new opportunities.

Shift Timing: 1pm-9.30pm (UK)

7.30pm-4.30am (US), drop available

** Must have excellent communication skill in English.

Freshers also can apply.

Interview Mode: Face to face

Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com

We are looking for a Full Stack Web Developer with 4-6 years’ experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively.

Skills Required:

• Good communication and client interfacing skills.
• Solid fundamentals in core JavaScript concepts while working on web projects for 4-6 years.
• Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI.
•  Good experience with Relational and/or NoSQL databases.
•  Hands-on experience in building high-quality Web applications.
• Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud).
• Good knowledge of Docker, Docker Compose.
•  Basic Understanding of Kubernetes.
•  Good experience with Git and branching strategy (preferably GitFlow)
•  Good architectural & design skills.
•  Strong analytical, problem solving, debugging and troubleshooting skills.
•  Strong understanding of emerging technologies, standards, and best practices for development.
•  Software development experience with significant time spent working on Cloud technologies preferred.
• Agile/Scrum methodology experience.

Role & Responsibilities:

• Go to the person of the Project lead for complex feature implementations.
• Understand requirements on its own and implement them.
• Create efficient, reusable, and scalable code for both front-end and back-end.
• Optimize applications for maximum performance and responsiveness.
•  Troubleshoot and debug issues in a timely manner.
• Write and maintain technical documentation.
•  Stay up to date with the latest industry trends and best practices in web development.
•  Participate in code reviews to maintain code quality and enhance team collaboration.
• Guide junior members in the team to help them improve their skills.

ABOUT US. (https://www.ashnik.com/" target="_blank">https://www.ashnik.com/)

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Pune 
Experience: 2 yrs plus

• Interest in our tech stack (Java or Scala, SQL Databases, NoSQL, Microservices, and AWS)
• Strong computer science fundamentals with data structures, algorithms, various programming languages, distributed systems, etc. 
• Understanding of engineering best practices—you constantly seek to improve engineering standards, tooling and processes
• Ability to write “good code” - easily understandable, secure and testable! 
• Comfortable helping drive technical decisions within our Engineering team
• Experience building applications at scale

UI UX Designer

Key Requirements

• Experience as a UI/UX Designer as well as a strong portfolio of related projects
• Proficient in Adobe XD or Figma
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Excellent communication skills and can clearly articulate your ideas, designs, and suggestions
• Strong team player who can collaborate effectively with different stakeholders

Main Responsibilities of a UI/UX Designer

• Creating user-centered designs by understanding business requirements, and user feedback
• Creating user flows, wireframes, prototypes and mockups
• Translating requirements into style guides, design systems, design patterns and attractive user interfaces
• Designing UI elements such as input controls, navigational components and informational components
• Creating original graphic designs (e.g. images, sketches and tables)
• Identifying and troubleshooting UX problems (e.g. responsiveness)
• Collaborating effectively with product, engineering, and management teams
• Incorporating customer feedback, usage metrics, and usability findings into design in order to enhance user experience