Customer Care / Client Management

AUTOMATION ENGINEER JOB DESCRIPTION: -

 To develop functional design including control write-up and control schematics.

 To carry out engineering SCADA programming and interface programming.

 To develop process functional design including control write-up.

And control schematics.

 To do integration with PLC/DDC and other controllers, routers and gateways.

 To develop Hardware & Software design specifications and other software/Test documentation.

 To do panel Design and instrumentation design and to prepare the relevant drawings and

method statement.

 To carry out all sorts of modifications in software, as per the field requirements.

 To carry out all troubleshooting remotely or on field.

FUNCTIONAL REQUIREMENTS: -

 Minimum 3 to 4 years of relevant experience in industrial control systems. The same in pharma

industry would be an added advantage.

 Degree/Diploma in Electrical/Electronics/Instrumentation Engineering/Computer Engineering.

 Experience in control systems architecture, hardware & system software, HMI, PLC ,Data

acquisition is must.

 Knowledge in major PLCs from Siemens, Allen Bradley, Schneider, GE Fanuc, Omron &

Mitsubishi would be preferred.

 Knowledge of major SCADA like Siemens SIMATIC wincc V7, Wonderware IN touch, Mitsubishi

MC Works 64,Citect,Clearscada, Ifix, Cimplicity would be preferred.

 Knowledge of standard communication protocols like Modbus, Modbus X, Profibus, ASCII, DNP,

DNP3 would be preferred.

 Experience in panel design & Instrumentation design is must.

 Experience in writing software programmes in C/C++/C#, Oracle and PL/SQL

 Experience in Site Testing & commissioning with user is must.

 Experience in system Training and system O&M documentation is must.

 Support systems via remote computer access, providing phone support to onsite operations is

must.

 Knowledge and proficiency in operation and maintenance of MS Windows based computers, MS

office applications is must.

 Must be self-motivated with the ability to work alone, with multiple teams consisting of

operational staff, client managers, vendors and contractors if any, via on site presence,

telephone and email.

DESIRED SKILLS: -

 SCADA communication data flow & protocols.

 RTU/EFM devices and other SCADA related field devices.

 SCADA system processes.

PREFERRED LICENCES/CERTIFICATIONS: -

 SCADA

 CCNA

 CCNP

 CISSP

JOB RESPONSIBILITIES: -

 Would be a single point of contact for all associated SCADA installation design activities.

 Would be responsible for the delivery of SCADA installation designs.

 Estimation of project cost.

 Competent to clearly present information in both one-on-one and group settings.

 You would be monitoring device changes, investigate and document change reasons.

 You would be required to conduct periodic vulnerability assessments.

 Drive the completion of all required implementation processes and tollgate steps including

requirements gathering, process flow documentation, testing, data validation, training, post go-

live support and other project related activities

 Work with the process engineering and quality team leaders to identify and deliver process

simplification solutions that drive reduction solutions that drive reductions in cost and cycle

time as well improved quality.

 Build strong partnerships with cross functional team members

 Create a consistent communication rhythm on project status and operational improvements.

 Manage and co-ordinate the planning, definition and provision of system engineering project

lifecycle deliverables

Our client is looking for a result driven Influencer Marketing Manager with strong exposure to influencers to manage performance-focused global campaigns across India, Middle East, and South East Asia.

Key Responsibilities:

• Identify, shortlist, onboard, and manage finance/crypto/fintech influencers & KOLs
• Source influencers via Instagram, YouTube, and Telegram
• Evaluate creators based on engagement, audience quality, geography, and past collaborations
• Negotiate commercials, deliverables, timelines, and performance expectations
• Execute campaigns (reels, stories, YouTube videos, live sessions, Telegram posts)
• Manage content calendars, tracking links, creatives, and timely deliveries
• Build long-term relationships with high-performing influencers
• Act as the main point of contact and handle coordination/conflict resolution
• Track performance (views, engagement, clicks, conversions, ROI) and optimize campaigns
• Stay updated with influencer, crypto, trading, and Web3 trends
• Ensure influencer content complies with platform policies and financial ad guidelines

Requirements:

• Proven influencer marketing experience
• Strong communication and negotiation skills
• Hands-on experience with Instagram, YouTube, Telegram
• Ability to manage multiple influencers and campaigns
• Comfortable working with global creators
• Performance-driven mindset focused on ROI & KPIs

Good to Have:

• Experience with crypto exchanges, Web3 startups, fintech or trading brands
• Existing network of finance/trading influencers
• Knowledge of influencer tracking tools

About Slintel (a 6sense company) :

Slintel, a 6sense company,  the leader in capturing technographics-powered buying intent, helps companies uncover the 3% of active buyers in their target market. Slintel evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence.

Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 250 million decision makers across the world.

Slintel is a fast growing B2B SaaS company in the sales and marketing tech space. We are funded by top tier VCs, and going after a billion dollar opportunity. At Slintel, we are building a sales development automation platform that can significantly improve outcomes for sales teams, while reducing the number of hours spent on research and outreach.

We are a big data company and perform deep analysis on technology buying patterns, buyer pain points to understand where buyers are in their journey. Over 100 billion data points are analyzed every week to derive recommendations on where companies should focus their marketing and sales efforts on. Third party intent signals are then clubbed with first party data from CRMs to derive meaningful recommendations on whom to target on any given day.

6sense is headquartered in San Francisco, CA and has 8 office locations across 4 countries.

6sense, an account engagement platform, secured $200 million in a Series E funding round, bringing its total valuation to $5.2 billion 10 months after its $125 million Series D round. The investment was co-led by Blue Owl and MSD Partners, among other new and existing investors.

Linkedin (Slintel) : https://www.linkedin.com/company/slintel/">https://www.linkedin.com/company/slintel/

Industry : Software Development

Company size : 51-200 employees (189 on LinkedIn)

Headquarters : Mountain View, California

Founded : 2016

Specialties : Technographics, lead intelligence, Sales Intelligence, Company Data, and Lead Data.

Website (Slintel) : https://www.slintel.com/slintel">https://www.slintel.com/slintel

Linkedin (6sense) : https://www.linkedin.com/company/6sense/">https://www.linkedin.com/company/6sense/

Industry : Software Development

Company size : 501-1,000 employees (937 on LinkedIn)

Headquarters : San Francisco, California

Founded : 2013

Specialties : Predictive intelligence, Predictive marketing, B2B marketing, and Predictive sales

Website (6sense) : https://6sense.com/">https://6sense.com/

Acquisition News : 

https://inc42.com/buzz/us-based-based-6sense-acquires-b2b-buyer-intelligence-startup-slintel/ 

Funding Details & News :

Slintel funding : https://www.crunchbase.com/organization/slintel">https://www.crunchbase.com/organization/slintel

6sense funding : https://www.crunchbase.com/organization/6sense">https://www.crunchbase.com/organization/6sense

https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round">https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round

https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round">https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round

https://xipometer.com/en/company/6sense">https://xipometer.com/en/company/6sense

Slintel & 6sense Customers :

https://www.featuredcustomers.com/vendor/slintel/customers

https://www.featuredcustomers.com/vendor/6sense/customers">https://www.featuredcustomers.com/vendor/6sense/customers

Responsibilities

• Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse
• Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs
• Assemble large, complex data sets from third-party vendors to meet business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elastic search, MongoDB, and AWS technology
• Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems
  
  

Requirements

• 3+ years of experience in a Data Engineer role
• Proficiency in Linux
• Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena
• Must have experience with Python/ Scala
• Must have experience with Big Data technologies like Apache Spark
• Must have experience with Apache Airflow
• Experience with data pipeline and ETL tools like AWS Glue
• Experience working with AWS cloud services: EC2 S3 RDS, Redshift and other Data solutions eg. Databricks, Snowflake

Python, SQL, Scala, Spark, ETL

Role

The role of a Sales Manager - SAAS will be to assist the organization’s sales and growth efforts by contributing to new customer acquisition. You should be able to provide ideas to attract new clients, increase sales funnels and keep the senior management updated about market and competitor activity. The primary role and responsibilities of a Sales Manager include:

Responsibilities

• Build relationships with potential clients to create new business opportunities
• Develop new sales funnels while having a targeted
• Assist in marketing & PR activities
• Support in writing new business proposals
• Maintain knowledge of all product and service offerings of the company
• Keep prospective client database updated
• Coordinate meetings for senior management with prospective clients
• Follow company guidelines and procedures for the acquisition of customers
• Analyze the data to suggest growth opportunities
• Share and execute ideas to increase the revenues target of the company

Qualifications

• Minimum 3+ years of B2B sales experience within SaaS
• Must have basic knowhow of technologies
• Previous experience with a technology team gives you an extra brownie point
• Must possess strong customer service skills
• Excellent written and verbal communication
• Must have good negotiation skills
• Must be able to create good presentations
• Must have excellent interpersonal skills
• Must be detail oriented and an active listener
• Ability to work under pressure
• Must be a quick learner
• Must know how to manage different priorities
• Should be ambitious and goal-oriented

• Work across all phases of application development including requirement gathering, coding, release, bug fixing, documentation.
• Lead and mentor a team of developers guiding them in their day to day activities.
• Collaborate with other engineering teams to develop and deliver new features and enhance existing ones.
• Rapid prototyping (POCs) based on requirements.
• Test, debug and fix any functional or non-functional issues.
• Work with the architects to ensure feasibility of the design while ensuring all quality attributes are met.
• Participate in deployment and release activities.

• 5+years of relevant experience.
• Experience in leading a team.
• Expertise in Python, Django DRF, REST APIs
• Experience with Document DB, RDBMS and ORM.
• Demonstrated ability to write clean and testable code.
• Knowledge of MongoDB, PostgreSQL, Redis, ElasticSearch is preferred.
• Exposure to AWS will be an added advantage.
• Familiarity with front-end technologies (ReactJS, Javascript etc) will be a plus.
• Strong team player who can work efficiently in a highly collaborative effort.
•  Self-motivated and able to work independently as well as within a team.

About Rolling Arrays

Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses: 

HR System Implementation Services: 

Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include – 

• SAP SuccessFactors Design Consulting
• SAP SuccessFactors Implementation
• SAP SuccessFactors Change Management
• SAP SuccessFactors Support Services (AMS)

HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products): 

• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)

• Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials
• Translate strategic direction into high-quality design within an established brand identity
• Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout
• Manage the design and uploading process of all project material, understanding best practices for using a content management system
• Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications

skills and qualifications

• Exceptional creativity and innovative design skills
• 3+ years’ experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Canva, etc.
• Proven experience with graphic design, strong portfolio of work
• Excellent communication and presentation skills
• Organizational and time-management skills for meeting deadlines in a fast-paced environment

• Should have strong PR with Builder/Architecture/Interior Designers organizations that undertake luxury projects.
• End to end sales & lead generation for luxury ceiling fans sales
• Outstanding communication & interpersonal abilities
• Commercial awareness
• Prior experience in related field will be an advantage

About the role:

We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.

Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform. 

Technologies you will work with: React-Native, Javascript, Android, iOS, PostgreSQL, Serverless, AWS, Google Cloud

Responsibilities:

• Design, develop and maintain features, services, products that are part of ChakraHQ
• Own delivery of said features and services
• Own success of the products by tracking its lifecycle with customers
• Build systems that scale horizontally
• Implement clean and modern mobile interfaces that provide an excellent user experience. 
• Write automated tests to ensure code quality
• Work with customers to build a product roadmap
• Work with sales & marketing to sell your product to end-users
• Work as an integral part of an agile software development team to build features end-to-end
• Support those features in the ChakraHQ production environment by participating in an on-call rotation

Position Requirements:

• Bachelor's degree in Computer Science.
• 3+ years of experience working on teams to develop and deploy web or mobile applications
• Expertise with Javascript
• Knowledge of frameworks such as React-Native is a big plus
• Ability to write code compatible across browsers and other clients
• Good understanding of backend systems i.e. web services, APIs from a consumer perspective
• Proficiency with git and Github workflows
• Expertise with test-driven development and automated testing
• Excellent analytical and problem-solving skills
• Excellent communication skills and fluent English
• Open to learn and work on new technologies

• Develop, design, and implement embedded applications.
• Prepares appropriate documentation as required by internal product development processes and regulatory agencies such as FDA and ISO.
• Write technical specifications for interfaces and testing.
• Design and develop medical device software products with extensive knowledge of technical principles, theories, and concepts in the Software Development field.
• Conducts and participates in the design, code, and test reviews and inspections, ensuring application of software engineering best practices, as well as the feasibility, efficacy, and compliance to functional and regulatory standards.
• Works closely with the software team, the software verification team, the functional manager, and the project manager.
• Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability, and schedule goals.
• Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.
• Conduct and participate in reviews and inspections for all elements in the software lifecycle to ensure that our software quality and customer satisfaction goals are achieved

Qualifications

• Bachelor’s degree in Software or Electronics related Engineering discipline or related field with 6+ years of experience.
• Experience designing and developing embedded solutions.
• Proficient in programming languages - C, C++.
• Ability to understand the electrical schematics and work closely with the electrical team.
• Experience with Real-Time Operating Systems.
• Experience writing/interfacing with device drivers
• Experience with CAN, TCP/IP, RS232 communication protocols
• Experience in Agile development processes and philosophies.
• History of driving project execution and timely delivery while ensuring a quality focus.
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life.
• Excellent teaming skills to work with cross-functional and in a multi-site software team

Preferred Qualifications:

• Experience with In Vitro Diagnostic domain is a plus.
• Experience with OOA/OOD development methodologies and design patterns a plus.
• Understanding software development processes for a regulated environment (ISO9000/FDA) a plus.
• Experience in medical device design & development a plus.