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Customer Service Executive
Customer Service Executive
Bikefixup's logo

Customer Service Executive

Mohit upadhyay's profile picture
Posted by Mohit upadhyay
0 - 2 yrs
₹1L - ₹2.5L / yr
Faridabad, Delhi
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
Voice of the customer
Customer Acquisition
Operations
female

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹16,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, chat, and email
  • Resolve customer issues with empathy and professionalism
  • Book services and update customer records accurately
  • Follow up on pending queries and ensure timely resolution
  • Coordinate with internal teams to ensure smooth service delivery
  • Maintain a positive, customer-first attitude at all times

Requirements:

  • Good communication skills (Hindi & English)
  • Basic computer knowledge and typing speed
  • Ability to handle pressure and multitask
  • Previous experience in customer service is a plus, but freshers can also apply
  • Must be comfortable working weekends with a weekday off

Benefits:

  • Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
  • Growth opportunities in a fast-growing startup
  • Comfortable work environment near metro connectivity
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Bikefixup

Founded :
2020
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

N/A

Company social profiles

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