Job Title: Customer Support Executive
Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad
Landmark: Near Badarpur Metro Station
Salary: ₹14,000 – ₹16,000 per month
Working Days: 6 Days a Week (No Weekends Off)
Job Description:
We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, chat, and email
- Resolve customer issues with empathy and professionalism
- Book services and update customer records accurately
- Follow up on pending queries and ensure timely resolution
- Coordinate with internal teams to ensure smooth service delivery
- Maintain a positive, customer-first attitude at all times
Requirements:
- Good communication skills (Hindi & English)
- Basic computer knowledge and typing speed
- Ability to handle pressure and multitask
- Previous experience in customer service is a plus, but freshers can also apply
- Must be comfortable working weekends with a weekday off
Benefits:
- Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
- Growth opportunities in a fast-growing startup
- Comfortable work environment near metro connectivity
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for a passionate Senior QA Engineer with 3–5 years of hands-on experience to help us deliver high-quality, scalable, and reliable products. You will take ownership of testing strategies, drive automation efforts, and ensure that every release meets world-class standards. This role blends hands-on testing with leadership responsibilities, giving you the opportunity to influence our QA practices and mentor junior engineers.
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Vue.js
AngularJS (1.x)
React.js
Angular (2+)
Javascriptwe are laser-focused on building AI-powered tools and services that significantly boost the productivity of researchers and professionals. Every researcher or professional goes through the stages of knowledge discovery, knowledge acquisition, knowledge creation, and knowledge dissemination. However, each stage is cognitively heavy and is tightly coupled. In this direction, we have our flagship products Trinka and RAx that focus on making all these four stages easy and fast.
About Trinka
Trinka (www.trinka.ai) is an AI-powered English grammar checker and language enhancement writing assistant designed for academic and technical writing. Built by linguists, scientists, and language lovers, Trinka finds and corrects thousands of complex writing errors — so you don’t have to. Trinka corrects contextual spelling mistakes, and advanced grammar errors, enhances vocabulary usage, and provides writing suggestions in real-time. Trinka goes beyond grammar to help professionals and academics ensure professional, concise, and engaging writing. With subject-specific correction, Trinka understands the nuances in the expression of each subject and ensures the writing is fit for the subject. Trinka's Enterprise solutions come with unlimited access and great customization options to all of Trinka’s powerful capabilities.
About Enago RAx
RAx (www.raxter.io) is the first smart workspace that helps researchers (students, professors, and corporate researchers) to be better and faster in their research projects. Powered with proprietary AI algorithms and a unique approach to solving problems with design and tech, RAx is set to be the default workspace for any research-heavy projects. Launched in 2019, the product connects information (Research papers, Blogs, Wiki, Books, Courses, Videos, etc.) to behaviors (reading, writing, annotating, discussing & more), opening up newer insights and opportunities in the academic space that was otherwise not possible (or not imaginable).
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We are a bunch of passionate researchers, engineers, and designers who came together to build a product that can revolutionize the way any research-intensive projects are done. Reducing cognitive load and helping people to convert information into knowledge, is at the core of our mission. Our engineering team is building a scalable platform that deals with tons of data, AI processing over the data, and interactions of users from across the globe. We believe research plays a key role in making the world a better place, and we want to make it easy to approach and fun to do!
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The person that we are looking for
We are seeking an SDE-3 Frontend at Trinka ( https://trinka.ai ) with 5+ years of enterprise frontend web development experience primarily working on the AngularJS/ReactJS.
What we would love to see in you:
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- Good problem solving skills to frame technical solutions for complex business problems.
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- Responsible for designing and conducting a high-quality code-review process and maintaining highly performant, testable code with following strong software design patterns.
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Experience
You have proven 5+ years of frontend experience (AngularJS/Reactjs preferred)
2+ years of experience with Websockets
Any experience with browser plugin development (good to have)
MongoDB
Data Science1. ROLE AND RESPONSIBILITIES
1.1. Implement next generation intelligent data platform solutions that help build high performance distributed systems.
1.2. Proactively diagnose problems and envisage long term life of the product focusing on reusable, extensible components.
1.3. Ensure agile delivery processes.
1.4. Work collaboratively with stake holders including product and engineering teams.
1.5. Build best-practices in the engineering team.
2. PRIMARY SKILL REQUIRED
2.1. Having a 2-6 years of core software product development experience.
2.2. Experience of working with data-intensive projects, with a variety of technology stacks including different programming languages (Java,
Python, Scala)
2.3. Experience in building infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data
sources to support other teams to run pipelines/jobs/reports etc.
2.4. Experience in Open-source stack
2.5. Experiences of working with RDBMS databases, NoSQL Databases
2.6. Knowledge of enterprise data lakes, data analytics, reporting, in-memory data handling, etc.
2.7. Have core computer science academic background
2.8. Aspire to continue to pursue career in technical stream
3. Optional Skill Required:
3.1. Understanding of Big Data technologies and Machine learning/Deep learning
3.2. Understanding of diverse set of databases like MongoDB, Cassandra, Redshift, Postgres, etc.
3.3. Understanding of Cloud Platform: AWS, Azure, GCP, etc.
3.4. Experience in BFSI domain is a plus.
4. PREFERRED SKILLS
4.1. A Startup mentality: comfort with ambiguity, a willingness to test, learn and improve rapidl
We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our https://resources.jobsoid.com/job-descriptions/industry/sales">Sales Department.
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report-writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.
Responsibilities
-
Answering phones and explaining the product and services offered by the company.
-
Contacting existing customers as well as prospective customers using scripts.
-
Obtaining customer information and other relevant data.
-
Asking questions to the customer and understanding their specifications.
-
Resolving queries and issues related to the products and services.
-
Making recordings of all the sales phone calls and sales deals.
-
Taking and professionally processing product orders.
-
Maintaining the database of customers on a regular basis.
-
Suggesting solutions based on customers’ needs and requirements.
Requirements
-
High school diploma or equivalent.
-
Work experience as a Telecaller, https://resources.jobsoid.com/job-descriptions/sales/telemarketer">TeleMarketer, or a similar role in the Sales Department.
-
Professional certification sales and marketing will be an advantage.
-
Great interpersonal skills.
-
Exceptional oral and written communication skills.
-
Strong organizational skills.
-
Ability to work in a team or individually as and when required.
-
Ability to manage and handle multiple tasks.
-
Outstanding problem-solving skills.
-
Exceptional attention to detail.
-
Hard-working individual.
-
Good time management abilities.
-
Strong decision-making skills.
-
Ability to tolerate stress and pressure.
Job Description
Roles and Responsibilities
- Take prospect from initial contact phase to qualified phase over the phone
- Generate revenue by pitching prospects and converting them to sales.
- Meet and exceed pipeline contribution goals
- Respond quickly to assigned leads
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management (CRM) system.
- Fully Responsible for meeting targets as assigned Periodically
- Comfortable with cold calling
Desired Candidate Profile
- If you are a party animal and know live performers' space well. StarClinch is the place for you.
- Experience in Event Industry and Artist Management space is a must
- Brilliant Negotiations Skills
- Good Communication Skills, Smart Worker
- Flexible, Able To Shift Priorities To Accommodate Changing Demands
- The ability to break the ice, and engage in extensive networking & socializing at various platforms
- Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus
Nature of Job:
- No. of opening - 2
- Work From Office
- Work Experience - 1-3years
Benefits:
StarClinch offers the thrill of working with a young team, the ability to make an immediate impact, and the opportunity to work with a game-changing product that is disrupting the live entertainment business forever. In simple words, StarClinch is India's largest artist booking and discovery platform. We own and execute the entire process from artist shortlist, availability check, negotiation, booking, payment, and escrow.
Our extensive list of models, dance troupe, live bands, photographers, instrumentalists, singers, and performers, serves as a tool to find the best of talents, well suited for any gathering. Our aim is to bridge the gap between a host and an artist, through a secure, cost-effective, and transparent medium, for a successful collaboration. Our office is located in Okhla Phase II, Okhla Industrial Area, New Delhi-110020.
Perks:
- Health + Accidental Insurance
- Free Doctor Consultations
- Exposure to how things work in a startup
- The extensive learning curve in the field
- Informal dress code
- Flexible working hours
- Premium Office and workspace
Python
Django
Flask1 Good command in either Python(django) or Python (flask)
2 Has worked on large scale
3 Experience in building REST APIs
4 Proficiency with databases such as MySQL, Oracle and MongoDB
5 knowledge of Kubernetes, docker and deployment
iOS App Development
Objective C
SwiftJavascript
HTML/CSS
jQueryAngularJS (1.x)HTML/CSS
Adobe Illustrator
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Full Stack Developer - Averlon