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Operations Jobs in Mumbai

Explore top Operations Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Category Manager
Category Manager

Founded 2011
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Mumbai
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3 - 7 years
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Best in industry6 - 8 lacs/annum

Job Description Would be responsible for entire New App Storefront - Product visibility, images, description, prices. Would manage product configurations in all kitchens across the country/internationally Would be working closely with Product Managers & Tech team Would co-ordinate with Brand, Design & other internal teams KRAs - storefront accuracy, user funnel, app inventory utilisation & app revenue Desired skills/traits/experience - experience with digital storefront, meticulous & proactive professional, extremely comfortable with data (Excel + SQL), should be both hands-on & able to lead a team

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Customer Service & Operations Executive
Customer Service & Operations Executive

Founded 2016
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Mumbai
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3 - 7 years
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Best in industry2 - 3 lacs/annum

The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in a customer service role • Highly competent in Microsoft Office i.e., Word, Excel • Typing speed and accuracy ie. typing minimum 60-70 wpm • Previous customer care experience • Able to use emails and whatsapp and communicate • Ability to communicate in Hindi and English

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Event Sales & Operations
Event Sales & Operations

Founded 2012
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Mumbai
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1 - 2 years
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Best in industry3 - 5 lacs/annum

Event Sales and Operations BookEventz.com welcomes career inquiries from Passionate, Energetic individuals who are interested in working in a startup environment, taking up bigger responsibilities and have interests in the event industry. If you feel that there is an entrepreneurial drive in you are you are ready for taking bigger challenges then BookEventz.com is a place for you. Job objectives :- Event planning, design, and production while managing all project delivery elements within time limits- Liaise with clients to identify their needs and to ensure customer satisfaction- Conduct market research, gather information and negotiate contracts prior to closing any deals- Propose ideas to improve provided services and event quality- Organize facilities and manage all event's details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc- Specify staff requirements and coordinate their activities- Proactively handle any arising issues and troubleshoot any emerging problems on the event day- Conduct pre- and post - event evaluations and report on outcomes- Research market, identify event opportunities and generate interest Requirements : We are looking for a Young and Energetic Person who is :- Previous experience of managing team & operations for atleast 1 year - Exceptional business and analytical skills- Strong communicator & negotiator and a multitasker- Ability to handle pressure and manage parallel operations- A perfectionist and a process driven approachWe are looking for go-getters, who are passionate about what they do, like events and its execution and have an eye for detail.Come to be a part of the team that will redefine the Event Booking Experience!Location: Mumbai

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Head - Sales - Flagship Properties - IIT/NIT/IIM
Head - Sales - Flagship Properties - IIT/NIT/IIM

Founded 2012
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Mumbai
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4 - 10 years
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Best in industry15 - 30 lacs/annum

At Bookeventz Flagship, we are looking for Dynamic individuals who likes taking Ownership and Building a Business Vertical with a strong Customer-Focus to help us become the most trusted brand of Venues in India.Job objectives :- Manager PnL for Flagship Properties of a City for the Company- Drive the offline channels and close liaising with the online team to ensure meeting targets- Building Sustainable demand channels from a long term perspective- Monitoring key performance metrics of the Sales team and drive bookings- Build relationship with the Property owners and discuss on how to increase occupancy at the Property- Overlooking Operations (quality of service & escalations) during Events and ensuring high quality of customer experience - Build a highly engaged and energetic team strive for success- Creating new processes to improve operational efficienciesWe are looking for someone who :- Is passionate about Sales and loves driving Growth for the Company- Likes building a team, setting up processes and driving nos. from them- Has prior experience of leading a sales team (min 3yrs), setting up Processes and KRAs for them- Is good with Analysing data, bringing out Inferences and incorporating changes in the process - Has Good Communication and Negotiation SkillsAbout Bookeventz Flagship :At Bookeventz.com, we are building India's largest chain of Trusted Event Venues with assured quality and service at best price. We are reforming the way Customer books a Venue for their Events and the whole Event Experience at our Flagship Properties.Dream, build and iterate. That's our mantra. Be a part of the team who will re-define Event Booking Experience!

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General Manager - Sales - IIT/NIT/IIM
General Manager - Sales - IIT/NIT/IIM

Founded 2012
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Mumbai
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4 - 8 years
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Best in industry12 - 24 lacs/annum

GM Sales- Bookeventz Flagship VenuesAt Bookeventz Flagship, we are looking for Dynamic individuals who likes taking Ownership and Building a Business Vertical with a strong Customer-Focus to help us become the most trusted brand of Venues in India.Job objectives :- Manager PnL for Flagship Properties of a City for the Company- Drive the offline channels and close liaising with the online team to ensure meeting targets- Building Sustainable demand channels from a long term perspective- Monitoring key performance metrics of the Sales team and drive bookings- Build relationship with the Property owners and discuss on how to increase occupancy at the Property- Overlooking Operations (quality of service & escalations) during Events and ensuring high quality of customer experience - Build a highly engaged and energetic team strive for success - Creating new processes to improve operational efficienciesWe are looking for someone who :- Is passionate about Sales and loves driving Growth for the Company- Likes building a team, setting up processes and driving nos. from them- Has prior experience of leading a sales team (min 3yrs), setting up Processes and KRAs for them- Is good with Analysing data, bringing out Inferences and incorporating changes in the process - Has Good Communication and Negotiation SkillsAbout Bookeventz Flagship:At Bookeventz.com, we are building India's largest chain of Trusted Event Venues with assured quality and service at best price. We are reforming the way Customer books a Venue for their Events and the whole Event Experience at our Flagship Properties.Dream, build and iterate. That's our mantra. Be a part of the team who will re-define Event Booking Experience!

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General Manager - Business Development - IIT/IIM/MDI
General Manager - Business Development - IIT/IIM/MDI

Founded 2012
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Mumbai
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2 - 5 years
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Best in industry12 - 20 lacs/annum

BookEventz.com is a one-stop solution to book complete event package online which includes venue, caterer, themes and ancillary services (DJs, artists, photographers, et al). It helps corporates/individuals to handpick venues and other services that are best matched as per their needs and users to find ideal places for board meetings, conferences and special occasions like wedding, reception and birthday party.Looking for an entrepreneur who wants to build and manage a unit within Bookeventz.com. Bookeventz is India's leading Event Booking platform. Present in 11 cities with 5000+ vendors on-board and have served over 50,000 customers. We are looking for go-getters, who are passionate about what they do and who likes building businesses from scratch. Task is to Set-up Event Planning and Execution Vertical for the Company which is poised to execute highest number of events in the Country.KRAs - Set up Event Planning and Execution Vertical and ensure we have 100% Customer Satisfaction.It will involve setting up 3 teams and driving them :1. Supply side team - Selecting and Contracting Vendors who will work under Bookeventz banner2 Customer Service team who will understand customer's requirement and flow of events, suggest them relevant options and cross sell all services required3. Operations team - who will cordinate and execute the events seamlessly- Good Leadership quality, Great Execution capabilities, Very Process Oriented and Great Negotiation skills, We are looking for someone who resonates with these qualities.- Come be a part of the team that is re-defining the Event Booking Experience!

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Operations Manager (Facility and Security Services)
Operations Manager (Facility and Security Services)

Founded 2011
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Mumbai
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3 - 7 years
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Best in industry2 - 4 lacs/annum

Season Greetings from HR Team!!! Viaante Corporate division is looking for Operation Manager (Facilities Management & Security service) in Mumbai Location Viaante Business Solutions Pvt Ltd. A Leading BPO & IT services organization based out of India. We are expanding rapidly and looking at excellent Professionals to be a part of our growth journey. We have reviewed your resume and are pleased to inform you that your credentials match with the position we are looking to hire in our organization. Please find below mentioned Company Profile and JD for the open position. About Viaante: Viaante currently staffed at 700+ people across Mumbai our core expertise areas include Healthcare and Knowledge Services. In these areas we service our customers in North America, Europe and Asia by providing them front and back office solutions through Transaction Processing, Document Management, Voice Processes, Transition Management, and Consulting services on Shared Service Centre set-up.. For more details you can visit our website www.viaante.com Job description :- • Develop and implement a facility management program including preventative maintenance and life-cycle requirements • conduct and document regular facilities inspections • ensure compliance with health and safety standards and industry codes • allocate and manage facility space for maximum efficiency • coordinate intra-office moves • supervise maintenance and repair of facilities and equipment • oversee facility refurbishment and renovations • plan and manage facility central services such as reception, security, cleaning, catering, waste disposal and parking • implement best practice processes to increase efficiency • obtain quotes and tenders from vendors and suppliers • calculate and compare costs for goods and services to maximize cost-effectiveness • negotiate contracts to optimize delivery and cost saving • coordinate and monitor activities of contract suppliers • manage contractor and vendor relationships • manage and review service contracts to ensure facility management needs are being met • ensure delivery schedules, quantity and quality criteria are met • check completed work by contractors and vendors • verify payment and invoicing match contract pricing • plan and monitor appropriate facility management staffing levels • ensure efficient utilization of facility maintenance staff • performance manage, develop and train staff • prepare and track facility budget • monitor expenses and payments • generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases • develop and implement cost reduction initiatives • advise on and monitor energy efficiency • oversee environmental health and safety • assure security of the facility • respond to facility and equipment alarms and system failures • provide prompt response to requests and issues from facility occupants Salary – As Per Industry. Location – Mumbai Qualifications and Experience: Bachelor’s Degree in any discipline. Career Experience – Minimum 8 - 10 Years exposure in Facilities Management & Security service business. Regards, Team - HR

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LINC Fellow (Part Time Academic Professional)
LINC Fellow (Part Time Academic Professional)

Founded 2017
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Remote, Pune, Mumbai, NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
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5 - 20 years
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Best in industry4 - 6 lacs/annum

About LINC Education LINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university management and faculty to retain and grow their online student enrolments. LINC’s services are customized for each university and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students. LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary – Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors. Position Summary As an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters. The role will be part-time (15-20 hours per week) with scheduled weekend availability. LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time. LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5 pm) every day when they are supporting students Candidate will have the flexibility to work from the location of his/her convenience. What’s on offer? The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives. The position is based out of Mumbai, Pune, NCR and Bangalore. The professional benefits include: Interacting with high-quality global university faculty Working with a diverse range of international students Developing a deeper subject understanding Gaining richer academic exposure Improving interpersonal and cross-cultural skills Desired candidate profile: PG/Doctoral degree with distinction or first-class from a top university in India 5-20 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, OB/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1-year formal teaching experience at a university or college is a MUST). Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture Proficient in English language Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided) Job Type: Part-time Salary: ₹30,000.00 to ₹50,000.00 /month

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Operations & Client Servicing
Operations & Client Servicing

Founded 2018
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Mumbai
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1 - 15 years
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Best in industry1 - 3 lacs/annum

Responsibilities and Duties: 1. Managing / Administering all inquiries or orders that come on the platform 2. Connecting with clients and listing their inquiries 3. Communicating with clients and solving their queries 4. Preparing and maintaining MIS and reports 5. Reporting of daily work Required Experience, Skills and Qualifications: 1. Previous experience of working in a textile company (preferably yarn related job experience) 2. Good understanding of the yarn market 3. Strong Organisational skills 4. The ability to learn quickly 5. The ability to interpret and follow business requirements 6. Problem-solving skills 7. Excellent analytical skills with a good problem-solving attitude Why explore a career at The Yarn Bazaar: 1. Get an opportunity to be a part of a disruptive startup founded by a team of experienced serial entrepreneurs 2. Be a part of an agile and passionate team with no bureaucracy. We believe everyone`s opinion is important as we are a TEAM. 3. Direct involvement with the core team and the ability to influence the project`s future direction. 4. Flexible working hours 5. Informal dress code 6. Competitive salary and benefits 7. Free snacks and beverages 8. Office located at old south Mumbai

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