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Operations Jobs in Mumbai

Explore top Operations Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Operations Associate
Operations Associate

Founded 2017
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Mumbai
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0 - 2 years
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Best in industry3 - 6 lacs/annum

Hopscotch Health is hiring!  About Hopscotch Health Hopscotch Health is a technology-driven healthcare startup focused on building the future of healthcare, by bringing together the best practices from data science, artificial intelligence, and behavior science. We work with our partners from hospitals, clinics, and social organizations to create comprehensive programs for chronic disease management.  What sets us apart is that we’re data smart - our technology is highly adaptable to the most pressing healthcare problems. Through our partnerships with and talent from organizations including Carnegie Mellon University, Tata Institute of Social Sciences, and Asian Cancer Institute, we’re making the tools to monitor and improve health simple, intuitive, and human. To target some of the biggest challenges head-on, we’re building programs tackling tobacco cessation and diabetes management in resource-constrained populations. Join us in building the healthcare system of the future!  Our Values:  We believe that everybody should be able to afford quality healthcare access, that any healthcare system should account for not just medicine but all the determinants of health, and that technology can help us get there faster.  Our North Star goal is to establish a roadmap for the implementation of Universal Healthcare. About the role:  Hopscotch Health is seeking smart, motivated candidates to take on the Operations Associate role. Your years of experience matter less than your agility, general intelligence, and resourcefulness. In this role, you will interact directly with patients to understand their behaviour, and create and manage datasets that form the bedrock of our intelligent system. This role would be an extremely independent role given the varied nature of remote work and the speed of the startup environment.  Key responsibilities:  Gather insights by interacting directly with patients to understand their behaviour Create and maintain datasets  Create and update materials such as presentations and reports for internal and external use  Identify, analyze, and interpret trends or patterns in complex data sets Assist our clinical team members to provide patients with advice for managing their chronic disease Assist our operations team members to build and steward partnerships with clinical, social, and government organizations  Keep up with industry trends by reading literature and communicating with peers Does this sound like you?  Must-haves:  1+ years experience or exceptional freshers, industry agnostic  Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information  Excellent communicator in written and verbal form A stickler for the details Extremely versatile and dedicated to efficient productivity Preferred:  Prior experience in the healthcare industry  Ability to perform statistical analysis and data visualization A desire to align your professional life with large-scale impact and with improving health status, with a focus on vulnerable populations

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Operations Lead
Operations Lead

via Veera
Founded 2018
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Remote, Mumbai, NCR (Delhi | Gurgaon | Noida), Patna, Bengaluru (Bangalore), Dubai
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2 - 20+ years
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Best in industry2 - 4 lacs/annum

Veera is a dynamic US-Based startup, working to revolutionze the way rural markets are accessed and developed. The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:1. Create rural logistics scheme, detailing the physical infrastructure and partners needed2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.4. Ad-Hoc tasks as needed Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.

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Senior Executive Marketplace
Senior Executive Marketplace

Founded 2008
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Mumbai
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3 - 7 years
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Best in industry4 - 7 lacs/annum

Be the strategist & the operations in-charge for the brands assigned for Marketplace Management.Manage the Marketplaces, looking after pricing, product descriptions, and general content. Be responsible for ensuring all products are listed and optimized to the highest standards across the marketplaces Help to create and deliver adhoc marketing campaigns across various marketplaces Manage all products on Amazon, Flipkart, Myntra, Oaytm, Nykaa, and other online marketplaces across India Increase listing rankings and search results to increase sales conversion and maximize revenue Generate customer reviews, and monitor ratings to protect and enhance marketplace status Analyse and evaluate traffic and sales conversion data to improve the effectiveness of online content and marketing campaigns Keep each marketplace updated with the latest products and promotions Develop strategies for the clearance of any excess stock Good knowledge of various tools & techniques used for ROI optimization on Marketplaces. Good communication skills to deal with external clients & handle in-house (inter-team) operations.   To be successful in this role you must already be working within a Marketplace/Ecommerce position ideally within a Marketplace Agency. You will have demonstrable experience dealing with marketplace platforms, in particular Amazon and Flipkart and have experience in running successful digital marketing campaigns. If you’re a sales focused individual with the ability to manage multiple projects and thrive on working in a fast-paced working environment then please send across your most up to date CV.

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Operations Manager
Operations Manager

Founded 2014
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Mumbai
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3 - 7 years
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Best in industry3 - 5 lacs/annum

Handle complete ecommerce operations Optimise cash flow Hire and Develop resources

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MIS Executive
MIS Executive

Founded 2014
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Mumbai
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1 - 4 years
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Best in industry1 - 2 lacs/annum

Play an active role to support the operations to ensure growth of the companyMaintain MIS for CampaignsHandle data on funds transferedGenerate reports as required.Provide end to end solutions to customers from Social media leadsCoordinate with internal departments for Finance & Tech support.Facilitate smooth functioning of fundraisers & campaignsWork effectively & actively in a team.

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Ayesha Bordekar
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Associate - Customer Solutions - Customer Service
Associate - Customer Solutions - Customer Service

Founded 2015
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Mumbai
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1 - 3 years
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Best in industry5 - 6 lacs/annum

Branch Overview :- Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Mexico City, Mumbai and Nairobi, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.- Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.Job Overview : This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.ResponsibilitiesCustomer Service - Delivering efficient and friendly responses to customer across different channels (main responsibility)Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)Servicing & Collections - Proactively reaching out to borrowers who have missed paymentsProduct - Escalating customer feedback and IT bugs to help improve our productFinance - Manage refunds, repayments, and other payment processesGeneral - various administrative projects as neededQualifications :- 1-2 years of previous job experience in customer service- Passionate about our mission and our customers- Highly entrepreneurial, proactive, and willing to get your hands dirty- Excellent communication skills, both oral and written- Good grammar, spelling and punctuation- Driven by data and highly analytical, good understanding of excel preferred- Good typing speed (ideally above 45 wpm)- Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays- Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.

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Operations - Subscriber Relations
Operations - Subscriber Relations

Founded
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Mumbai
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1 - 2 years
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Best in industry3 - 3 lacs/annum

1. Generate leads and convert it into deployment from the assigned database. 2. Connecting through various platforms to complete assigned assignments. 3. Understanding driver partners requirements. 4. Coordinating with driver partners to solve any issues and queries. 5. Good with follow - ups

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Ayesha Shaikh
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Category Manager
Category Manager

Founded 2011
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{{j_company_sizes[4 - 1]}} employees
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Mumbai
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3 - 7 years
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Best in industry6 - 8 lacs/annum

Job Description Would be responsible for entire New App Storefront - Product visibility, images, description, prices. Would manage product configurations in all kitchens across the country/internationally Would be working closely with Product Managers & Tech team Would co-ordinate with Brand, Design & other internal teams KRAs - storefront accuracy, user funnel, app inventory utilisation & app revenue Desired skills/traits/experience - experience with digital storefront, meticulous & proactive professional, extremely comfortable with data (Excel + SQL), should be both hands-on & able to lead a team

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Customer Service & Operations Executive
Customer Service & Operations Executive

Founded 2016
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Mumbai
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3 - 7 years
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Best in industry2 - 3 lacs/annum

The purpose of this job is to manage the CRM for the business. Build client relationships, deal with customer queries, confirm customer orders, convert repeat orders. The person will be liasing with the accounts team and COO directly. We are looking for someone to also help provide efficiency in the system. Key Responsibilities: a) Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. b) Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. c) Process orders, forms and applications.Follow up to ensure that appropriate actions were taken on customers' requests. d) Refer unresolved customer grievances or special requests to designated departments for further investigation e) Maintain Customer Database and data management f) Ensure operational assistance by supervising order packaging g) Dealing with third-party platforms to ensure stock levels are maintained h) Manage whatsapp queries and process orders i) Daily, Weekly and Monthly Reporting Required Qualifications Education Qualifications: Basic – Class XII School Leaving Certificate and secretarial diploma. Preferred – a graduate degree in any discipline or diploma in business studies Experience: • Minimum of 1-2 years work experience in