
About MyOperator:
MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.
MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!
Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.
Key Responsibilities:
- Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
- Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
- Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
- Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
- Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
- Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
- Support management in operational planning, vendor audits, and cost optimization initiatives.
- Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
- Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.
Preferred Skills:
- Strong vendor management and negotiation skills.
- Ability to design and optimize operational workflows.
- Analytical mindset with a focus on process improvement.
- Technical knowledge of telecom and data center infrastructure.
- Proficiency in ticketing and reporting tools.
Skills:
- Strong oral and written communication.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
- Analytical mindset with ability to handle operational data.
- Vendor management and resource planning skills.
- Excellent networking, interpersonal, and resource management skills.
Experience: 3-5 year in backend operations.
Location Requirement: Candidates must be from Delhi/NCR only.
Work Environment:
- Work-from-office only, based in Noida, Sector 2.
- Willing to work flexible hours and roster-based timings (including Sundays).
- 6-day workweek.
- Availability to travel to data centers in different cities of India as needed.
Benefits
- Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
- Work Benefits: Laptop and mobile reimbursements.

About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video


Connect with the team
Similar jobs
Job Title: Junior Purchase Engineer (From Manufacturing Industry)
Location: Ghatkopar
Department: Purchase
Experience: 1-2years
Vacancy: 1 (Male/Female)
Qualifications:
Diploma / Bachelor's Degree in Mechanical, Electrical, or related field
Skills:
Experience in pharmaceutical, automation, or equipment manufacturing industries.
Familiarity with import/export documentation and procurement policies.
Strategic thinker with a proactive and results-oriented mind-set.
Excellent communication and interpersonal skills.
Computer knowledge like Excel, Word, Power point.
Detail-oriented with strong organizational and multitasking abilities.
Key Responsibilities:
Handle purchase requisitions and procurement of raw materials, components, and services as
per company requirements.
Work with an ERP system to manage purchase orders, track inventory, and generate reports.
Conduct market research and vendor analysis to identify cost-effective and reliable suppliers.
Oversee the sourcing of materials, goods, and services to meet company requirements.
Monitor market trends and conduct cost analysis to identify cost-saving opportunities.
Establish and maintain strong relationships with key suppliers and vendors.
Ensure compliance with relevant laws, regulations, and ethical standards in procurement
activities.
Implement and optimize procurement processes for maximum efficiency.
Prepare and maintain purchase records, price lists, and vendor agreements.
Analyse and report on procurement metrics, performance, and budget adherence.
Implement risk management strategies to address potential disruptions in the supply chain.
Continuously evaluate and improve vendor performance and product quality.
Participate in budget planning and contribute to cost management initiatives.
Stay informed about industry trends, emerging technologies, and best practices.
JOB DETAILS:
Job Role: Procurement Manager
Industry: FMCG
Function: Procurement & Supply chain Management
Work Mode: ONSITE
Working Day: 5
Salary: Best in Industry
Experience: 7-10 years
Location: Gurgaon
Required Skills: Handling Procurement
Criteria:
- Proven experience in procurement within Cosmetics, Baby Care, or Personal Hygiene categories
- End-to-end procurement ownership (raw materials, packaging, finished goods)
- Strong experience in vendor sourcing, evaluation, onboarding, and negotiations
- Ability to manage pricing, MOQs, lead times, credit terms, and SLAs
- Hands-on experience in cost optimization and supplier consolidation
- Strong knowledge of quality, compliance, and regulatory standards (BIS, FDA, ISO, GMP)
- Strong capability in costing, BOMs, MIS, procurement KPIs, and analytics
- Excellent stakeholder management across supply chain, R&D, and marketing
Preferred but Expected
- Experience in D2C or new-age startup environments
- Exposure to fast-paced, scale-up operations
- Experience managing inventory planning and obsolescence control
Description
Job Title: Procurement Manager – Cosmetics, Baby Care & Personal Hygiene
Role Overview
We are looking for a Procurement Manager with strong experience in Cosmetics, Baby Care, and Personal Hygiene categories, preferably from new-age D2C startups. The role will manage end-to-end procurement, vendor partnerships, cost optimization, and compliance, supporting fast-paced product launches and scale-up operations.
Key Responsibilities
Strategic Sourcing & Procurement
• Lead end-to-end sourcing of raw materials, packaging, and finished goods
• Develop agile procurement strategies aligned with D2C business models
• Identify, evaluate, and onboard manufacturers, formulators, and packaging vendors
• Drive cost optimization, negotiations, and supplier consolidation
Vendor & Contract Management
• Negotiate pricing, MOQs, lead times, credit terms, and SLAs
• Manage long-term supplier relationships and performance metrics
• Draft and manage vendor contracts and rate cards
• Handle escalations and supply risks in high-growth environments
Quality, Compliance & Regulatory
• Ensure compliance with cosmetic, baby care, and hygiene regulations (BIS, FDA, ISO, GMP, etc.)
• Coordinate with QA/QC teams for audits, approvals, and quality assurance
• Ensure all regulatory documentation is maintained and audit-ready
Planning, Inventory & NPD Support
• Collaborate with demand planning, supply chain, R&D, and marketing teams
• Support New Product Development (NPD) sourcing and rapid launch timelines
• Maintain optimal inventory levels while minimizing excess and obsolescence
Costing, MIS & Analytics
• Prepare cost sheets, BOMs, and vendor benchmarks
• Track savings, procurement KPIs, and supplier performance
• Present regular MIS and insights to leadership
Job Title: Purchase Executive
Qualification: BE/Bcom
Experience: 3 to 5 SAME FIELD
Industry: Manufacturing
Notice Period :1 (immediate joining)
Key Responsibilities:
We are seeking a motivated and detail-oriented Purchase expert to join our procurement team. The ideal candidate will be responsible for sourcing and purchasing materials, equipment, and services required by the organization. This role requires strong negotiation skills, keen attention to detail, and the ability to build strong supplier relationships. The Purchase Executive will play a crucial role in ensuring that all procurement activities support and adhere to organizational goals and objectives.
Key Responsibilities:
1. Sourcing and Procurement:
o Identify and source suppliers and vendors for various products and services.
o Evaluate suppliers based on price, quality, and delivery speed.
o Negotiate contracts, terms, and conditions with suppliers.
2. Purchase Order Management:
o Generate purchase orders and ensure accuracy of specifications, quantities, and delivery timelines.
o Monitor and track orders to ensure timely delivery.
o Resolve discrepancies between purchase orders and supplier invoices.
3. Inventory Management:
o Maintain optimal inventory levels to meet operational requirements.
o Coordinate with warehouse and logistics teams to ensure efficient stock replenishment and distribution.
4. Supplier Relationship Management:
o Develop and maintain strong relationships with suppliers.
o Address supplier issues and concerns promptly to ensure uninterrupted flow of goods and services.
5. Compliance and Documentation:
o Ensure compliance with company policies, procedures, and regulatory requirements.
o Maintain accurate records of purchases, pricing, and other relevant data.
Skills and Qualifications:
· Proven experience in Purchase field or similar role, preferably in [industry or sector].
· Solid knowledge of procurement processes, policies, and procedures.
· Strong negotiation and communication skills.
· Excellent analytical and problem-solving abilities.
· Proficient in MS Office suite and ERP software
About the Role
The Operation Executive is responsible for planning, coordinating, and executing
various events, BTL activities, vendor visits, branding material procurement etc.
ensuring quality execution. This role requires a smart and organized individual who
can manage multiple tasks simultaneously, work under pressure, and deliver
exceptional execution as per SOP.
Key Responsibilities
Event Planning and Coordination
Collaborate with BD and CS team to understand their event goals, themes,
and requirements.
Develop detailed plans, timelines, checklists and production schedules.
Coordinate with vendors, suppliers, and contractors to secure necessary
services and materials.
Conduct site visits and assessments to ensure venue suitability and ensure
alignment with client expectations.
Logistics Management
Oversee the setup, execution, and teardown of events and activities, ensuring
all elements are in place and functioning correctly as per SOP.
Manage logistics, including transportation, accommodation, and catering
arrangements etc.
Ensure compliance with health, safety, and regulatory standards during all
activities.
Technical Coordination
Work closely with technical teams to ensure proper setup and operation of
audio-visual equipment, lighting, staging, and other technical aspects.
Troubleshoot technical issues during events/activities and implement quick
solutions to minimize disruptions.
Budget Management
Track and manage event/activity and procurement budgets, ensuring all
expenses are tracked and kept within allocated limits.
Negotiate with vendors and suppliers to secure competitive rates and
optimize costs.
Team Collaboration
Lead and coordinate event/activity staff, including volunteers, to ensure
smooth execution of event tasks.
Foster a positive and collaborative team environment.
Client and Stakeholder Relations
Serve as the on-ground point of contact for clients, providing regular updates
and addressing concerns.
Maintain strong relationships to ensure client satisfaction and seamless
delivery of requirements.
Professionally handle client feedback and implement improvements as
needed.
Post-Event Evaluation
Conduct post-event evaluations to assess event success and identify areas
for improvement.
Prepare detailed event reports for clients and internal stakeholders.
What We’re Looking For
1-3 years of experience in event operations, logistics management, or BTL
activity execution.
Strong organizational and multitasking skills to manage multiple projects
simultaneously.
Ability to work in a fast-paced, high-pressure, real-time environment.
Excellent communication and vendor management skills.
Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
Problem-solving mindset with the ability to resolve issues efficiently on the
ground.
Self-motivated, detail-oriented, and capable of working independently with
minimal supervision.
Must possess a two-wheeler and have a valid driver’s license for local travel.
Key Responsibilities:
Procurement Management
- Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
- Identify, evaluate, and establish strong relationships with new and existing suppliers.
- Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
- Ensure timely delivery of materials to maintain seamless production schedules.
- Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.
Production Coordination
- Collaborate with production teams to ensure availability of materials for efficient manufacturing.
- Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
- Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.
Research and Development Support
- Work with the R&D team to identify and procure suitable raw materials for new product formulations.
- Stay updated on emerging trends in cosmetics and skincare to support innovation and development.
Quality Assurance
- Ensure that procured materials meet regulatory and company quality standards.
- Work closely with the quality control team to address any quality issues and implement corrective actions.
Budgeting and Cost Management
- Perform cost-benefit analyses to optimize spending and secure the best value.
- Conduct forecasting and variance analysis to align procurement with financial goals.
- Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.
Team Collaboration
- Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
- Actively participate in team meetings, contributing insights and recommendations for improvement.
Qualifications & Skills:
- Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
- Experience: Minimum of 2-3 years in procurement in the cosmetics, beauty, or skincare industry.
- Strong knowledge of raw material and packaging material procurement.
- Proficiency in production scheduling, market research, and supplier negotiations.
- Excellent communication and interpersonal skills for effective vendor and team collaboration.
- Detail-oriented, with strong organizational and multitasking abilities.
- Proficiency in data analysis and reporting.
- Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.
Job Description:
Key Responsibilities:
Procurement Management
- Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
- Identify, evaluate, and establish strong relationships with new and existing suppliers.
- Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
- Ensure timely delivery of materials to maintain seamless production schedules.
- Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.
Production Coordination
- Collaborate with production teams to ensure availability of materials for efficient manufacturing.
- Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
- Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.
Research and Development Support
- Work with the R&D team to identify and procure suitable raw materials for new product formulations.
- Stay updated on emerging trends in cosmetics and skincare to support innovation and development.
Quality Assurance
- Ensure that procured materials meet regulatory and company quality standards.
- Work closely with the quality control team to address any quality issues and implement corrective actions.
Budgeting and Cost Management
- Perform cost-benefit analyses to optimize spending and secure the best value.
- Conduct forecasting and variance analysis to align procurement with financial goals.
- Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.
Team Collaboration
- Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
- Actively participate in team meetings, contributing insights and recommendations for improvement.
Qualifications & Skills:
- Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
- Experience: Minimum of 3-4 years in procurement in the cosmetics, beauty, or skincare industry.
- Strong knowledge of raw material and packaging material procurement.
- Proficiency in production scheduling, market research, and supplier negotiations.
- Excellent communication and interpersonal skills for effective vendor and team collaboration.
- Detail-oriented, with strong organizational and multitasking abilities.
- Proficiency in data analysis and reporting.
- Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.
- Following procurement processes as per guidelines
- Strategizing and implementing efficient processes to ensure 100% order fulfilment on time.
- Ensuring promptness, accuracy in procurements and maintaining records of goods ordered, received and returns.
- Ensuring efficient demand servicing – Delivery @ stores, call centre, retailers, franchises etc.
- Evaluating potential vendors, negotiating and getting them registered as per set process.
- Maintaining good relationships with vendors / suppliers
- Regularly doing market research ensuring generic medicines range is enhanced from time to time.
- Maintaining accurate medicine master data base.
- Maintaining updated records of purchased products, delivery information and invoices.
- Liaising with new vendors and negotiating for the best deals whenever required
- Ensuring that the products and supplies are of high quality and as per set standards.
- Monitoring stock levels and placing orders as needed
- Working with internal team members ensuring speed and accuracy and performing other duties.
- Staying informed on the latest industry techniques and methods.
- Preparing training material and conduct regular training to all team members of Supply Chain Management.
- Preparing regular reports and ensuring timely update to management.
What you need to have:
- Qualification: Professional Degree
- Experience : 6-7 years of Procurement experience of Medicines (mandatory) / FMCG products
- Age : 28 – 35
- Pharmacy Knowledge – Medicine, Generic Medicines and FMCG items
- Market Orientation / Vendor Knowledge
- Ability to negotiate
- Computer Knowledge
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
What you will do:
- Creating vendor-wise PO based on the total production requirement
- Raising PO to the vendors and following up with them for timely dispatch
- Managing the dispatches and deliveries of the items being ordered to the vendors
- Engaging with the logistics service providers to ensure timely delivery of the goods
- Supervising QC of the items received at factory
- Identifying the gaps in invoice and actual receipt and escalating to senior management
- Identifying new vendors for the required raw materials
Desired Candidate Profile
What you need to have:- Bachelor’s Degree
- Good Hindi speaking skills
- Knowledge in Kannada
- Strong learning and ‘can-do’ attitude
- Experience of working in factory or warehouse
- Good verbal communication skills
- Ability to multi-task
- Excellent command over MS Excel










