
About MyOperator:
MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.
MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!
Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.
Key Responsibilities:
- Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
- Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
- Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
- Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
- Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
- Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
- Support management in operational planning, vendor audits, and cost optimization initiatives.
- Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
- Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.
Preferred Skills:
- Strong vendor management and negotiation skills.
- Ability to design and optimize operational workflows.
- Analytical mindset with a focus on process improvement.
- Technical knowledge of telecom and data center infrastructure.
- Proficiency in ticketing and reporting tools.
Skills:
- Strong oral and written communication.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
- Analytical mindset with ability to handle operational data.
- Vendor management and resource planning skills.
- Excellent networking, interpersonal, and resource management skills.
Experience: 3-5 year in backend operations.
Location Requirement: Candidates must be from Delhi/NCR only.
Work Environment:
- Work-from-office only, based in Noida, Sector 2.
- Willing to work flexible hours and roster-based timings (including Sundays).
- 6-day workweek.
- Availability to travel to data centers in different cities of India as needed.
Benefits
- Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
- Work Benefits: Laptop and mobile reimbursements.

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Company video


Connect with the team
Similar jobs
sJob Description for Purchase Engineer
Purchase Engineer will be responsible for sourcing equipment, goods and services and
managing vendors.
Roles & Responsibilities:
Source Raw materials, fabrication & consumable electrical items.
Run MRP thrice a week for optimal results.
Raise & issue PO to supplier,
Ensure on-time supplier delivery;
Raise debit-note for rejected materials;
Update stores for returning rejected materials;
Update pending work order status/report to Suppliers;
Reviewing, evaluating, consolidating, upgrading and approving purchase requests;
Track price changes & prepare comparative statements;
Craft negotiation strategies and close commercial deals with best terms;
Ensure clear requirements documentation;
Partner with reliable vendors and suppliers;
Determine quantity and timing of deliveries;
Examine & resolve shortages and quality issues; procurement delays;
Coordinate regularly with Sales, Production, Engineering, Quality, Stores, HR & Admin,
Process & Accounts Departments;
Maintain records/reports as per ISO requirements;
Work non-traditional hours on weekends and holidays during exigencies;
Any other task assigned by management;
Reporting to Dy Manager-Purchase
Key Result Areas/KRAs (annual evaluation across entire Company) for Purchase Engineer:
Identifying & recommending Suppliers;
Coordinating with Suppliers by raising Enquiries, Purchase Orders And Receipt Of Materials;
Follow–up on all Orders placed;
Analysing the purchase requirements.
Developing and maintaining systems to procure material.
Cost Reduction - alternate Vendor Development;
Handle any related matters to Purchase;
Responsible for timely passing of the bills;
Responsible in gathering & sorting related documents for Purchase;
Responsible for timely delivery of the material.
Job Title: Purchase Executive
Qualification: BE/Bcom
Experience: 3 to 5 SAME FIELD
Industry: Manufacturing
Notice Period :1 (immediate joining)
Key Responsibilities:
We are seeking a motivated and detail-oriented Purchase expert to join our procurement team. The ideal candidate will be responsible for sourcing and purchasing materials, equipment, and services required by the organization. This role requires strong negotiation skills, keen attention to detail, and the ability to build strong supplier relationships. The Purchase Executive will play a crucial role in ensuring that all procurement activities support and adhere to organizational goals and objectives.
Key Responsibilities:
1. Sourcing and Procurement:
o Identify and source suppliers and vendors for various products and services.
o Evaluate suppliers based on price, quality, and delivery speed.
o Negotiate contracts, terms, and conditions with suppliers.
2. Purchase Order Management:
o Generate purchase orders and ensure accuracy of specifications, quantities, and delivery timelines.
o Monitor and track orders to ensure timely delivery.
o Resolve discrepancies between purchase orders and supplier invoices.
3. Inventory Management:
o Maintain optimal inventory levels to meet operational requirements.
o Coordinate with warehouse and logistics teams to ensure efficient stock replenishment and distribution.
4. Supplier Relationship Management:
o Develop and maintain strong relationships with suppliers.
o Address supplier issues and concerns promptly to ensure uninterrupted flow of goods and services.
5. Compliance and Documentation:
o Ensure compliance with company policies, procedures, and regulatory requirements.
o Maintain accurate records of purchases, pricing, and other relevant data.
Skills and Qualifications:
· Proven experience in Purchase field or similar role, preferably in [industry or sector].
· Solid knowledge of procurement processes, policies, and procedures.
· Strong negotiation and communication skills.
· Excellent analytical and problem-solving abilities.
· Proficient in MS Office suite and ERP software
About the Role
We are looking for a Purchase Manager with experience in interior project procurement and vendor management. The role involves working closely with interior designers, project managers, and vendors to ensure timely sourcing, accurate cost estimation, and smooth execution of material and product procurement across projects.
Key Responsibilities
Estimation & Coordination
- Work closely with interior designers to understand project requirements.
- Assist in preparing BOQs (Bill of Quantities) and cost estimations.
- Provide market rates and vendor inputs during the design stage.
Quotation Management
- Source multiple quotations for materials, furniture, fittings, and finishes.
- Prepare comparative statements (quotation analysis) for management review.
Negotiations & Approvals
- Negotiate prices, delivery timelines, and payment terms with vendors.
- Obtain approvals from management and issue purchase orders.
- Ensure all approvals, contracts, and documentation are properly maintained.
Vendor & Material Management
- Identify and maintain a network of reliable vendors for all interior categories.
- Coordinate with vendors for timely supply as per project schedule.
- Resolve issues related to quality, billing, or delivery delays.
Cost Control & Compliance
- Monitor material usage to minimize wastage.
- Ensure purchases are within approved budgets.
- Comply with company procurement policies and quality standards.
Requirements
- 4–8 years of experience in procurement/vendor management in interiors or construction.
- Strong knowledge of interior materials, BOQs, and cost estimation.
- Ability to collaborate effectively with designers and project managers.
- Excellent negotiation, vendor management, and documentation skills.
- Proficiency in MS Excel and ERP procurement tools.
1) Vendor Sourcing - Pre-Qualification and Evaluation process
2) Working knowledge of ERP / SAP
3) Should have techno-commercial knowledge on the following packages/items :-
a) Low Side Electrical Package including direct procurement of high side Electrical items (DG, Transformer, Panels etc)
b) Low side HVAC packages including direct procurement of high side HVAC items (Chillers, AHU, Pumps, Cooling Tower)
c) Fire Fighting & Plumbing Packages
d) Low Voltage (ELV) Packages like FA/PA/Access Control/BMS/Security, IT Packages
4) Heading techno-commercial negotiations
5) Preparation of various MIS, Reports and Other Strategic Procurement Documents
6) Management Of pan India Procurement activities
7) Responsible for drafting, review and finalization of agreements with Suppliers , Employers , Consulting agencies , Main Contract Agreements , Sub contractor agreements etc that are related to Engineering Projects & having good drafting skills.
8) Structuring the contracts, managing the contracts, their administration, remediation and compliance.
9) Post Award Contract Management : Rate Analysis, Settlement of claims by vendors etc.
10) Working knowledge about Arbitration Act and the Complying procedures of the same & having worked in full life cycle of an Arbitrations shall be an advantage.
11) Working knowledge about various conditions of Contract will be an added advantage.
12) Knowledge about terms & Conditions of Work orders.
Responsibilities and Duties
- To Lead and execute the whole of the procurement function or in parts for Commercial Interiors category as per company norms
- Responsible for purchase decisions that impact cost of purchase, quality of purchase and timeliness of delivery etc of the purchase in relation to commercial interiors
- Implement Industry best practices for Purchase / Procurement by implementing Processes including automation of purchase processes, creating and revising existing procedures and formats used for purchase, updating the database and enhancing vendor connect
- To ensure internal customer delight by timely processing of quotes received from the site / vendors, evaluation of vendors in the line of priority for cost/quality/delivery/process compliance etc, management of payment cycles, inventory management and implementing effective mechanisms in purchase management
- Managing team of procurement executives or offices and freshers wherever applicable to deliver the team objectives by managing team interactions effectively and in collaborative manner . Equally so to manage individual contributor role in procurement function
- Responsible for periodic purchase related MIS and relevant daily, weekly and monthly reports to the management
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As the SCM Manager, you will be managing procurement of product, packaging and services for all ongoing and future brand launches.
- Leading & driving the identification and development of suppliers & vendors, negotiations to get better commercial terms & value
- Supporting in implementing comprehensive procurement and commercial/contracts for supplies & services for product development and manufacturing activities. Working closely with Legal team to ensure finalizing agreements/contracts appropriately in the interest of the organisation.
- Proactively engaging with suppliers & vendors to ensure timely delivery of products.
- Ensuring that the development and execution of Procurement and Commercial strategies are aligned with company’s business objectives and in line with the overall budgeted costs.
- Shaping policies for effective and efficient procedures for management of procurements and improving quality.
- Managing logistics for timely & effective management of supplies.
- Driving & supporting the administrative aspects for procurement including ensuring timely billing, reconciliation of bills with supplies or services provided. Working with finance function for statutory taxations and compliance norms etc to be followed by suppliers, vendors, subcontractors etc.
- Managing warehouse operations.
- Ensuring smooth daily work of warehouse operations and logistics processes, controlling, managing and monitoring inventory, ensuring adequate stock levels, ensuring all deliveries are dispatched on time, coordinating with the Logistics manager and management for any requirements. Strategizing for optimum utilization of warehouse infrastructure.
- Coordinating and Managing QC of products and ensuring that the reports are approved timely.
- Monitoring and documenting everyday activities of units and ensuring efficient working of both manufacturing and packaging department and ensuring continuous improvement in the same.
- Providing the necessary support to enable effective governance of inventory management rules, including definition of inventory categories and ownership matrices.
- Taking ownership for various inventory tracking reports and their respective KPIs
- Helping set data quality requirements to enable and maintain an effective executive oversight for inventory management throughout the enterprise
What you need to have:
- Experience in FMCG industry, Food & Beverage
- Capable of handling projects and decision making independently, should be strong on project execution skills
- Knowledge of excel.
- Skills:
- Negotiation
- Quality Check (production aesthetic)
- Global sourcing
- Communication
- Basic understanding of costing
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
What you will do:
- Creating vendor-wise PO based on the total production requirement
- Raising PO to the vendors and following up with them for timely dispatch
- Managing the dispatches and deliveries of the items being ordered to the vendors
- Engaging with the logistics service providers to ensure timely delivery of the goods
- Supervising QC of the items received at factory
- Identifying the gaps in invoice and actual receipt and escalating to senior management
- Identifying new vendors for the required raw materials
Desired Candidate Profile
What you need to have:- Bachelor’s Degree
- Good Hindi speaking skills
- Knowledge in Kannada
- Strong learning and ‘can-do’ attitude
- Experience of working in factory or warehouse
- Good verbal communication skills
- Ability to multi-task
- Excellent command over MS Excel
We are looking for a https://www.linkedin.com/feed/hashtag/?keywords=purchaseengineer&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6820658534355607552">#PurchaseEngineer to buy products that are essential for our company’s day-to-day operations. You will review prices and quality and ensure optimal stock levels.
https://www.linkedin.com/feed/hashtag/?keywords=experience&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6820658534355607552">#Experience: 4yr to 6yr
https://www.linkedin.com/feed/hashtag/?keywords=education&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6820658534355607552">#Education: Degree in Mechanical / Electrical Engineering
https://www.linkedin.com/feed/hashtag/?keywords=location&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6820658534355607552">#Location: Rakanpur, Gandhinagar
https://www.linkedin.com/feed/hashtag/?keywords=requiredskills&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6820658534355607552">#requiredskills :
Experience in Specifically machine shop items for machines (like VMC, CNC) and if possible foundry knowledge will be added advantage, Experience in an engineering, procurement and operations, Effective verbal and written communication skills, Proficiency with personal computers and networking, specifically Microsoft Excel, Knowledge and direct experience in negotiating contracts and quotations with Contract Manufacturers and Suppliers, Ability to identify cost reduction opportunities










