11+ Service operations Jobs in Bangalore (Bengaluru) | Service operations Job openings in Bangalore (Bengaluru)

1. Handle end-to-end vendor management
2. Handle the sales team
3. Maintain customer coordination
4. Provide sales support
5. Maintain decent communication skills
6. Engage data management

Responsibilites -
- 2-4 years of professional experience in end-to-end recruitment process.
- Understand the requirement and source relevant profiles.
- Be the point of contact for stakeholders and candidates and coordinate through the entire interview process.
- Is required to be a part of offer negotiations and documentation of the candidate.
- Be a part of the hiring strategy discussions and contribute effectively.
- Work directly with the HR and co-founder and closing the positions with best talent in minimal time.
- Looking for experience in Tech Recruitment, Non-Tech Hiring is a plus.

• Work closely with the Delivery Manager and Sales team to understand client and project requirements and define the scope of the project.
• Prepare test strategy to deliver to the agreed scope within agreed timelines and budgets.
• Work with Delivery Manager and Resource Management Group to build the necessary team, either from the available internal pool or support hiring.
• Work with the Delivery Manager to develop the testing strategy.
• Understand the project delivery governance framework and ensure test planning, execution, and closure are done in accordance with the delivery framework.
• Prepare test plans to include timelines for activities and key milestones.
• Lead a team of 4-5 test engineers and work alongside test architects and SMEs.
• Work allocation to team members and monitoring performance and ensure completion of tasks by team members to agreed timelines.
• Coordinate system/application understanding sessions for team members with relevant client team member(s).
• Work with test architects to design, develop and maintain test automation framework, where required.
• Develop test automation suites, along with team members.
• Review output of team members for test coverage (functional) and in case of test automation framework and suites, review for adherence to good and efficient coding practices and coding standards, reusability, avoid redundancy and duplicity.
• Raise PRs and check-in code and in the process resolve any conflicts and sync issues.
• Ensure efficient versioning and maintenance of test automation code.
• Assist in troubleshooting and resolving technical and non-technical challenges and blockers faced by team members.
• Coaching and leading in practices like Pair Programming, Test-Driven Development (TDD), Behaviour-Driven Development (BDD), Continuous Integration (CI), Continuous Delivery (CD).
• Be the go-to person / first point of contact for any project-related queries or concerns, for both client and internal stakeholders.
• Preparation and distribution of periodic project progress mails and reports to the client and internal stakeholders.
• Risk management – early identification of risks and mitigation, and where required invoke relevant and timely escalation and support.
• Preparation and/or review of documentation, required across all phases of the project.
• Mentor and guide team members in helping them grow professionally.
• Provide feedback about team members to the Delivery Manager for periodic performance appraisal.

Qualification and mandatory experience

• Graduate or Post-graduate, an engineering graduate is desirable but not mandatory.
• Minimum 7 years of total experience in manual and automation testing of which at least 3 years as a hands-on Test Lead with proven experience of leading at least a 3-member team.

Mandatory Skills

• Knowledge of software QA methodologies, processes, and tools for manual and automation testing.
• At least 3 years proven experience of leading a minimum 3-member team in manual and automation testing.
• Experience of working in an Agile environment and delivering in sprints.
• At least 3+ years designing, developing, and maintaining Test Automation frameworks and solutions across various technology stacks and applications for web, mobile, API, and data validation.
• Expert level experience in at least one programming language, Java is preferable but not mandatory
• Expert level experience in debugging.
• Expert level experience in developing web UI test automation suite using Selenium or mobile UI test automation suite using Appium.
• Expert level experience in developing API test automation suite using Rest Assured.
• Raise PRs and merge test automation code.
• Knowledge of CI/CD tools and pipelines.
• Experience in at least one build tool like Jenkins, Maven or Gradle and setting up a build pipeline and integrated testing.
• Code management using Github or SVN.
• Test and defect management using JIRA or any other tool.
• Preparation of test documentation across various phases
• Preparation and distribution of periodic progress reports to internal and external stakeholders
• Excellent verbal and written communication are quintessential.

Desirable Skills

• Junit and TestNG for unit testing.
• Espresso for Android app automation.
• XCUI test for iOS app automation.
• Experience in non-functional testing, e.g., load/soak/performance, security, and accessibility, by using standard and new testing techniques.
• Experience in testing applications across eCommerce, banking, and fintech domains.

 

 

Job Requirements
- 4-5 years proven experience as BI developer
- BI tools such as SiSense (preferred), Tableau, PowerBI
- Ability to create ETL and reporting dashboards
- Expert level proficiency in SQL and data modelling
- Knowledge of JavaScript, D3.js, Chart.js, Visualise.js, JSON, HTML and CSS (Any 2)
- Solid experience on:
1.       Developing custom BI solutions and visualisations.
2.       Writing relational and multi-dimensional database queries.
3.       Debugging, monitoring and troubleshooting BI solutions
4.       Creating and deploying reports
5.       Designing and troubleshooting BI models.
Nice to Have
- Worked on PostgreSQL, MySQL, MSSQL and Jasper
Soft Skills
1. Ability to take ownership of assigned tasks and work independently
2. Ability to work with the team and other stakeholders as needed; good communication skills
3. Adherence to deadlines and focus on deliverables
4. Strong attention to detail

JOB DESCRIPTION

GreedyGame is looking for a Quality Assurance Engineer to join its clan! We are looking to get an engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.


JOB DETAILS:
Seniority Level: Senior QA
Industry: Marketing & Advertising
Employment Type: Full-Time
Job Functions: Engineering, Information Technology
Job Location: Bengaluru
Experience: 3-6 years


WHAT WILL BE YOUR RESPONSIBILITIES?
1. Work with our proprietary Java and Kotlin based SDK to find performance and functionality-related issues.
2. Working with in-house Dashboards to perform testing of UI and APIs.
3. Collaborating with teams to create test documents.
4. Planning and task management in congruence with the Leadership Team.


WHAT ARE WE LOOKING FOR?
* Expertise in testing different QA Methodologies black box, white box, and gray box for both web UIs and backends both manually and automation.
* Ability to code and maintain back-end automation frameworks written in distributed programming languages such as Python.
* Ability to automate Android applications using tools such as Appium.
* Hands-on experience on API testing and testing tools like Postman, Rest-Assured, or other API testing tools.
* Experience working with Proxy tools like Charles Proxy, Fiddler.
* Excellent in test strategizing, planning, estimation, execution, and reporting.
* Working knowledge of Agile scrum methodologies
* Strong debugging, problem-solving, interpersonal, and troubleshooting skills.



WHAT'S IN IT FOR YOU?
* An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
* To work with a team of young enthusiasts who are always upbeat and self- driven to achieve bigger milestones in shorter time spans.
* A workspace, that is wide open as per the open door policy at the company, located in the most happening centre of Bangalore.
* A well fed stomach makes the mind work better and therefore we provide - free lunch with wide variety on all days of the week, a stocked up pantry to satiate your want for munchies , a Foosball table to burst stress, weekly team engagement activities and above all a great working environment.
* We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us and in order to make sure that happens, timely formal and informal feedbacks are given.

Dealshare is the fastest growing social commerce startup with presence in 20+ cities across Rajasthan, Gujarat and Maharashtra. Our idea is to build an e-commerce platform for the masses, where the focus is to provide not just low prices and right assortment but also a fun-filled addictive shopping experience with vernacular browsing. Based on word of mouth virality, generated as a result of price value, ease of sharing and engaging shopping experience DealShare is delivering 20K+ orders everyday in our markets. Our platform is serving as a launchpad to boost regional/local brands and manufacturers by increasing their geographical footprint making them competitive in markets dominated by larger players.

Dealshare is founded by ex-Microsoft/Myntra/Metro Cash & Carry - IIT/IIM alumni passionate about building an inclusive e-commerce platform relevant across all social stratum. In this endeavour, we are backed by some marquee investors like Matrix Partners, Falcon, and Omidyar. We plan to reach 100 cities by 2021 and for this goal, we are looking for equally passionate folks to join us.

About the role:
DealShare is looking for a senior product manager to drive customer engagement and business growth. The potential candidate will be an innovative problem solver with strong analytical skills honed at aggressively growing company in consumer internet space preferably at cusp of gaming and commerce.

Primary Responsibility:

• Build and implement strategies to ensure continuous growth of customer engagement leading to better retention and lifetime value of customer
• Own and monitor all key customer growth metrics. Build a robust analytics infrastructure to track these metrics
• Employ advanced data and statistical tools to build intelligent solutions around customer and business problems
• Advocate for what should be the priority and align stakeholders while solving for any concerns.
• Get things done by working with cross-functional teams displaying ability to collaborate, multitask and drive best possible decisions and outcomes

Candidate Profile:

• Overall 5+ years of professional experience with 3+ years in product management in internet industry. Software engineering experience will be preferred.
• Engineering graduate from premium institute. Post graduate will be preferred.
• Experience building solutions using data science/big data/machine learning a big plus
• Experience with Agile and lean processes a plus
• Should display traits of a good leader, with empathy for customers and stakeholders
• Ability to thrive with ambiguity in a dynamic environment is a must

Daily monitoring of Quantum's processes to ensure file transmissions to and from the system

• Ensure that any Quantum production issues with an emphasis on the modules ( Cash Management, Bank Reconciliation, Foreign Exchange, I/C loans, Money Market, Investments, etc.) are resolved on time
• Actively working with Quantum and internal IT teams to resolve issues with bank files and data transmissions between Quantum and other systems including retrieval of market rates

We are an online cake delivery platform operating in Bangalore, Hyderabad, and Pune. We want to make celebrations easier and special days memorable. Bootstrapped in Bangalore (April 2016) and growing at a exponential pace since then. Expanded in 2 more cities already (Hyderabad & Pune) and going to reach a 9 figure when it comes to GMV. We work in a full stack model (own kitchen, own logistics setup) which gives us immense control of our business. We are driven by data and hyperactive when it comes to implementing new initiatives, to showcase think of building a full fledged retail store in 2 weeks along with proper architecture/design and launch a cloud kitchen within a week. We believe in setting up a proper process for everything. To make it more clear, we are more of a "DIY" team and looking for passionate individuals who can join us to make CakeZone the one stop place for all special occasions.

 Overall 3-5 years in design and development  Working knowledge on L2 layers with particular expertise in MAC/Scheduler.  Working experience in MAC-PHY integration, Cloud RAN solutions

1) Experience on Python Django web framework 2) Knowledge on JavaScript, HTML5, and CSS3, 3) Experience with MySql 4) Experience developing Rest API 5) Knowledge on Nginx, Ubuntu,Git 6) Should write reusable and tested code following coding standards 7) Understanding on customizing any existing third party frameworks 8) Should be proactive self-starter

Founded in 2001, EiS Technologies (EiS) is an Oracle Platinum Partner and dedicated to empowering our clients and employees through success-oriented services and technologically advanced software solutions. Capabilities include both a broad range of professional services, and “Oracle Validated Integration” certified business analytics and reporting products. The solution offers over 1300 pre-built reports enabling actionable intelligence. The EiS Professional Services team of certified specialists leverage deep knowledge that spans Oracle’s full suite of products: Cloud Services, Fusion Middleware, Taleo, PeopleSoft, E-Business Suite and more. Pls visit www.eistech.com and www.splashbi.com to know more about us.