
Job Purpose
A Plant Operations Manager is responsible for directing, coordinating, and managing the overall plant operations. Assures that the plant's production objectives are achieved at the lowest cost consistent with quality requirements while maintaining compliance.
Roles & Responsibilities
- Provide leadership to all aspects of the manufacturing operations.
- Facilitate, coach, counsel, and guide the manufacturing work group to ensure they can deliver results.
- Educate, develop, and motivate a manufacturing work group to achieve required production results.
- Develop and implement operating policies and procedures to achieve stated goals.
- Strive for continuous improvement in manufacturing processes to ensure efficiencies and eliminate waste, and implement such plans through people, processes, procedures, and equipment.
- Exercise direct supervision over R&D department, general supervisors and line supervisors concerning production volume, cost, and quality of production to meet production schedules and delivery dates.
- Meet financial objectives and goals by forecasting requirements and supporting the annual budget process.
- Review production costs and product quality and modify production and inventory control programs to maintain and enhance the profitable operation of the plant.
- Direct and lead all operations to achieve monthly profit results with a focus on operations throughout.

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General Summary of the Profile:
You would be responsible for executing different tasks in product lifecycle by collaborating closely with the stakeholders to identify and design solutions to improve user growth and customer experience. Identifying the root cause analysis of problems and suggesting improvements in product based on insights. Collaborate with the teams to translate vision into solutions which will drive business results.
Duties and Responsibilities:
- Execute the product roadmap spanning across desktop, mobile and tablet platforms.
- Proactively identify gaps in the current e-Commerce product offering and lead the effort to develop solutions that drive business value.
- Synthesize product requirements from a variety of internal and external resources, including various cross-functional teams.
- Generate new product ideas, research/ analyze their feasibility and business impact, and then help in executing implementation of those ideas by collaborating with cross-functional teams, including Merchandising, IT, Marketing, Sales etc.
- Conduct user & site search analysis and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/ analysis.
- Collaborate with User Experience team on wireframes and UI designs that supports product requirements.
- Develop detailed product requirements documents and user stories. Work collaboratively with IT, QA, Design and Analytics across sprints to determine the best implementation and reasonable launch timelines to deliver great customer experiences.
- Analyze product performance and customer feedback Pre and post-launch, and respond quickly to diagnose and correct problems.
- Root cause analysis of problems and suggesting improvements in product based on insights supported by solid analytics and logical thinking.
- Enhancing data collection procedures to include information that is relevant for building analytic system
- Transfer, communicate and report the gained knowledge and key findings out of the analysis, internally to the stakeholders.
Qualification:
- Bachelor's Degree in Computer Sciences, Technology, Business or equivalent experience.
Required Skills and Experience:
- 2-3 years of product management in ecommerce domain preferably product based and retail sector
- Experience in running rigorous A/B tests across desktop, tablet and mobile web
- Understanding and experience of conducting User testing would be preferred
- Strong analysis skills & deep understanding of web technology fundamentals
- Passion for creating best user experience.
- Knowledge of site analytics tools such as Site Catalyst or Google Analytics.
- Strong proficiency using Microsoft Office Suite (Word, Excel, PPT)
- Ideal candidate will be comfortable with managing and analyzing large volumes of complex data and presenting the findings to senior leadership to shape the product.
Soft Skills:
- Strong communication, interpersonal, analytical and problem-solving skills
- Ability to think, analytically and execute methodically.
- Excellent writing, speaking, and presentation skills
- Strong interpersonal skills, with demonstrated relationship-management skills, and a proven track record of delivering results and influencing both within and outside the organization.
- Willingness to roll up sleeves and do what is necessary to accomplish goals.
- Strong Creative skills with ability to think out of the box.
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The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.
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- Understand how the product works and how it is used by customers.
- Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
- Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
- Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
- Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
- Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
- Assess project issues and identify solutions to meet productivity, quality, and customer goals.
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- Should suggest functionality in the platform to provide ways to improve turn around time for tickets
- Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
- Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
- Should suggest better implementation for product based on usage on Production
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- Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
- Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
- Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
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- Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
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- Should engage the team with team building and motivational activities.
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- 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
- Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organisational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- SCRUM, APM and other agile certificates will be nice to have
Technical Ability:
- Should have experience in transitioning projects (Development and Maintenance).
- Past experience in Building and Managing high-performance teams.
- Exposure to the SAP Platform
- Strong Working Experience in JIRA
- Should have prior development background along with current support role.
- Strong and proven background with experience in Troubleshooting on the Mobile platform
- Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
- Strong orientation towards Technical and functional aspects of the product.
- Strong influencing skills and ability to prioritize the backlog.
- Understanding of customer support processes and tools.
- Ensure processes used for system testing are adequate and appropriate
- Develop manual test procedures
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- Develop and maintain the system and user acceptance tests and scripts based on product requirements
- Procure, create and manage test data required
- Executing system and user acceptance tests and producing test logs and issue reports
- Management of test coverage to ensure all requirements are adequately tested
- Participate in troubleshooting and triaging of issues to generate root cause identification and resolution
Our Expectations:
- Bachelor of Engineering or Masters in software engineering / Informatics or equivalent.
- Experience in device/embedded software testing
- Experience of working in an Agile environment, testing user stories, and participating in SCRUM, sprint planning, and backlog review activities.
- Excellent communication skills, fluent in verbal and written English.
- Experience working with CI tools (ideally TeamCity).
Nice to have / Ideally:
- ISEB/ISTQB Foundation Certified tester.
- Experience in medical device quality standards such as IEC 62304, ISO 13485, and ISO 14971.
- 3-6 years of experience in testing medical device applications.
- Experience working with teams across the globe.
- Experience testing end-to-end applications that interact with hardware devices.
- Experience in the Cybersecurity domain
- Sales and marketing of travel related products and services to various corporate and business houses.
- Corporate relationship build up
- Business Development
Qualification Criteria –
- Graduation : Graduation ( Any)
- Fluent in English
- Shall be smart, dynamic and motivated
- Willing to travel.
- 2-6 years of experience in travel industry / corporate sales (preferable).
- Compensation :
- Salary - As per Industry Standard.
- Benefits - Incentive, Mobile bills and Convenience, Health Insurance (post confirmation)










