Customer Support Executive

Location: Indore (Onsite)

Type: Full-time

Key Responsibilities

• Create original vector illustrations for videos, branding, presentations, websites, and marketing collaterals.
• Develop characters, scenes, icons, and visual elements aligned with brand style guides.
• Work closely with motion designers, video editors, and creative teams to support explainer videos and visual storytelling.
• Convert concepts, scripts, and references into clean, expressive illustrations.
• Ensure illustrations are well-organized, scalable, and production-ready.
• Maintain visual consistency and quality across all illustration assets.

Requirements

• High proficiency in Photoshop and Adobe Illustrator Strong understanding of composition, color theory, anatomy (for characters), and visual storytelling.
• Ability to adapt to multiple illustration styles based on brand and project needs.
• Attention to detail and ability to meet deadlines in a fast-paced environment.

Why Join Us

• Opportunity to work with leading global brands and innovative marketing campaigns.
• Creative freedom to experiment and bring ideas to life.
• Growth-driven environment with performance-based rewards and recognition.

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

About PinnacleU HR

We’re a fast-growing HR consultancy that helps startups and job seekers find their perfect fit. Our clients range from disruptive startups to scaling giants across industries like SaaS, EdTech, FinTech, Travel, L&D, Consumer Electronics, AI platforms, and more.

We're on a mission to make hiring smarter, faster, and more human. If you thrive in fast-paced environments and love building lasting relationships, we’d love to meet you!

Role Overview

We’re looking for a high-energy Business Development Executive who’s ready to hustle, own their pipeline, and grow with us. You’ll drive B2B client acquisition, nurture leads, and unlock new opportunities across our growing verticals.

What You’ll Do

• Identify and reach out to potential clients (startups, enterprises, etc.) in need of recruitment solutions
• Build and manage a sales pipeline – from lead generation to closing deals
• Conduct product/service pitches over email, LinkedIn, and calls
• Collaborate with internal teams to deliver customized solutions
• Maintain CRM hygiene and track metrics to hit targets
• Represent PinnacleU in a professional, persuasive, and consultative manner

What We’re Looking For

• 1–3 years of experience in B2B Sales/Business Development (HR services background is a plus)
• Excellent communication skills (spoken + written)
• Go-getter attitude with strong ownership and accountability
• Ability to work US hours (5 PM–2 AM IST)
• Comfortable in a hybrid work model

Why Join Us?

• High-growth role with leadership potential
• Young, driven, and passionate team
• Competitive compensation with performance bonuses
• Real impact in shaping the hiring ecosystem for India’s top startups

WE ARE HIRING FOR SENIOR AR CALLER

Min. 1 year to 5 years of experience

Required skills:

Expertise in physician Billing

Strong in Denial Management

Good communication

Notice Period: Immediate joiners or candidates with a maximum 7 day notice period are highly preferred

Shift: Night shift & Day Shift

Location: Bangalore

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2 to 12 years of professional experience in React Native development.
• Strong proficiency in JavaScript, TypeScript, and modern web technologies.
• Experience working with RESTful APIs and integrating third-party libraries.
• Solid understanding of mobile app architecture and design patterns.
• Knowledge of mobile UI/UX best practices and principles.
• Familiarity with version control systems such as Git.

Role –Infra Management Tech Consultant

This is for you, if you:

• Love technology and have an innate interest in coding and building products.
• Aren’t afraid of taking ownership and accountability. You love challenges and won’t stop till you haven’t found a solution.
• Possess knowledge of Software development industry best practices.
• Have hands-on experience and expertise on the technical competencies needed for the job, so that you can work independently.
• Are passionate about the travel/hospitality space and can understand the nuances of hotel operations.
• Know how to have fun and smile often

Certifications Required

• AWS DevOps Engineer (professional) - equivalent or higher
• AWS Solution Architect (professional) - equivalent or higher
• AWS Developer (associate) - equivalent or higher

What will you do?

• Responsible for infrastructure for all engineering activities, manage and oversee.
• Creation & maintenance of Dev, QA, UAT, CS, Sales, Prod (cloud + private).
• Backup & Restore underlying resources for failover.
• Manage connectivity, access & security for all environments.
• Upgrade environment for OS / software / service updates, certificates & patches.
• Upgrade environments for architecture upgrades.
• Upgrade environments for cost optimisations.
• Perform Release activity for all environments.
• Monitor (& setup alerts for) underlying resources for degradation of services.
• Automate as many infra activities as possible.
• Ensure Apps are healthy - log rotation, alarms, failover, scaling, recovery.
• Ensure DBs are healthy - size, indexing, fragmentation, failover, scaling, recovery.
• Assist in debugging production issues, engage with Development team to identify & apply long term fixes.
• Explore source code, databases, logs, and traces to find or create solution.

Technical Competencies you’ll possess:

• E./B.Tech/MCA or equivalent
• 3+ years of meaningful work experience in Dev ops handling complex services
• AWS DevOps Engineer/Architect/Developer certification
• Expertise with AWS services including but not limited to EC2, ECS, S3, RDS,Lambda,VPC,OpsWork,CloudFront,Route53,CodeDeploy,SQS,SNS.
• Hands on experience in maintaining production databases - including creatingqueries for identifying bottlenecks, creating/maintaining indexes where required, de-fragmenting db
• Handsonexperience(andstrongunderstanding)onLinux&WindowsbasedOS
• Expertise with Docker and related tools
• HandsonexperiencewithinfrastructureascodetoolslikeAWSCloudFormation/Terraformandconfigurationmanagementtoolslike PuppetorChef
• Strong grasp of a modern stack protocols / technologies like –
  • Headers, Caching
  • IP/TCP/HTTP(S), WebSockets, SSL/TLS
  • CDNs, DNS, proxies
• Expertise in setting-up and maintaining a modern stack like (on AWS & cloud)
  • Version Control Systems like TFS, SVN, Gitlab servers, etc
  • Application & proxy servers like Nginx, HAproxy, IIS, etc
  • Database servers like MSSQL, MySQL, Postgres, Mongo, Redis, Elasticsearchetc
  • Monitoring tools like Grafana, Zabbix, Influx, Prometheus, etc
• Experience in Python coding preferred
• Good understanding and experience in continuous integration/continuous deployment tools

Skills:

 Understanding of Edu-Tech Industry and ERP Sales and Business Development

 Ideation & implementation of new concepts

 Key Account Handling Capability (Schools, College, Institutions).

 Keen Interest in current Market trends.

 Go Getter, keen to learn and grow in the dynamic digital environment

 Excellent Communication Skills

 Sound Understanding of Tech based products

 Experience in sales/ EdTech industry

Role Requirement:

 New Business lead generation

 Driving & Managing Client Interaction & Educational ERP sales & marketing.

 Analyse market trends and provide insights for building future strategy.

 Identify Up-selling/Cross-selling business opportunities

 Ideation & implementation of new concepts for generating additional revenue

 Team handling, Co-ordination with the Area partners, Institutions, Channel Partners,

Product, Operations, Finance & Tech Teams.

 Revenue generation from educational institutions

 Implementation of Academic Management Systems (AMS) Services.

 Ensuring the set targets are being met.

 Manage Product presentations

 Virtual sales POC

 Key Account Management

SalesImplementation
ERP
Ideation
Insights
Sales And Business
Development
Key Account Handling
Client Interaction
MarketingStrateg

• 7+ Year of experience with Dot Net Technology with MVC Framework: Angular must require. 
• Mock-ups and designs into pages complete with CSS, HTML, and Angular Writing tested, idiomatic, asynchronous and documented Angular, HTML and CSS. 
• Aware of new features in Angular 7,8,9 
• Ability to develop UIT from wireframes & prototypes 
• Write modular, secure, and well-tested front-end code cooperating with the back- end developer in the process of building the Restful API, Develop User interfaces for Modern Rich Internet Applications with the latest Front-End Technologies. 
• Experience Design overall architecture of the web application Proficient understanding of web trends and technologies like HTML5, CSS3, JavaScript, object-oriented JavaScript, jQuery and Responsive design. 
• Must have experience of working on enterprise single page application can write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly. Extensive experience of JavaScript, Angular, React and Node.js 

Must to have skills: 

• Angular with updated version, Dot Net, C# and above, HTML 5, CSS 3, Bootstrap, jQuery, Typescript, MVC 5, Web API 2.x, Entity Framework, SQL Server 2012, Store Procedures, Triggers. 

Good to have skills: 

• Dot Net + Angular