
Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development

About Growing Stars Consulting Private Limited
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Job Description:
Key Responsibilities:
Procurement Management
- Oversee and manage the procurement of raw materials and packaging materials for cosmetic production.
- Identify, evaluate, and establish strong relationships with new and existing suppliers.
- Negotiate contracts, pricing, and terms to ensure cost-effectiveness without compromising quality.
- Ensure timely delivery of materials to maintain seamless production schedules.
- Conduct market research and attend trade fairs/exhibitions across India to source innovative products and stay updated on industry trends.
Production Coordination
- Collaborate with production teams to ensure availability of materials for efficient manufacturing.
- Develop and implement production schedules, optimizing processes to enhance efficiency and minimize waste.
- Coordinate with supply chain and logistics to ensure smooth material flow and inventory management.
Research and Development Support
- Work with the R&D team to identify and procure suitable raw materials for new product formulations.
- Stay updated on emerging trends in cosmetics and skincare to support innovation and development.
Quality Assurance
- Ensure that procured materials meet regulatory and company quality standards.
- Work closely with the quality control team to address any quality issues and implement corrective actions.
Budgeting and Cost Management
- Perform cost-benefit analyses to optimize spending and secure the best value.
- Conduct forecasting and variance analysis to align procurement with financial goals.
- Review and approve expenses related to procurement, ensuring adherence to budgetary constraints.
Team Collaboration
- Collaborate with cross-functional teams, including production, quality assurance, and supply chain, to meet organizational goals.
- Actively participate in team meetings, contributing insights and recommendations for improvement.
Qualifications & Skills:
- Education: Bachelor’s degree in Pharmacy, Chemistry, Chemical Engineering, Cosmetology, or a related field.
- Experience: Minimum of 3-4 years in procurement in the cosmetics, beauty, or skincare industry.
- Strong knowledge of raw material and packaging material procurement.
- Proficiency in production scheduling, market research, and supplier negotiations.
- Excellent communication and interpersonal skills for effective vendor and team collaboration.
- Detail-oriented, with strong organizational and multitasking abilities.
- Proficiency in data analysis and reporting.
- Familiarity with regulatory requirements and industry standards in cosmetics production is an advantage.


Developer – Full stack
· Full stack development experience for 1-2 years
· Implement new application features and improvements to existing features based on defined project requirements.
· Experience with React or Angular framework
· Familiarity of HTML5, CSS3, and JavaScript skills.
· Experience developing server side applications in at least Java 8.
· Experience with Spring Boot and REST APIs.
· Collaborate with cross-functional teams to design, develop and deploy new features and applications
· Ability to write and optimize SQL queries and database performance tuning
· Familiar using source control systems, preferably Git.
· Troubleshoot and resolve application bugs
· Passionate about developing high quality code that has been thoroughly tested.
· Strong written and verbal communications skills.
· Stay up-to-date with emerging trends and technologies in web development
· Implement automated testing and continuous integration and deployment processes
· Ability to learn quickly.
Good to have skills
· Python, Flask, Fast API knowledge
· Cloud knowledge – preferably AWS
· Understanding of graph database
· Familiarity with containerization technologies such as Docker and Kubernetes
Responsibilities
- Manage all accounting transactions
- Prepare budget forecasts
- Publish financial statements in time
- Handle monthly, quarterly and annual closings
- Reconcile accounts payable and receivable
- Ensure timely bank payments
- Compute taxes, prepare tax returns and file GST
- Manage balance sheets and profit/loss statements
- Report on the company’s financial health and liquidity
- Audit financial transactions and documents
- Reinforce financial data confidentiality and conduct database backups when necessary
- Comply with financial policies and regulations
Requirements and skills
- Work experience as an Accountant, preferably with a hotel, construction business or CA
- Excellent knowledge of accounting regulations and procedures
- Must have working experience with GST & TDS
- Hands on experience with Tally and entries
- Strong attention to detail and good analytical skills
Salesforce Developer
Mumbai
Min 4+ years of experience and deep technical knowledge in Salesforce Administration.
Hands on experience into Lightning/LWC/Aura Components and Apex with required Technical and Professional Expertise
SFDC platform development experience with minimum 2 years of Lightning Aura Framework experience
Prior experience implementing full cycle projects alongwith Salesforce Development/ Customizations, Lightning Components (APEX, AURA, Visual Force, Batch), Force.com Customization, Salesforce Communities (Partner & Customer) and Integration
Experience in development of Managed & Unmanaged Packages
Deep technical knowledge of Salesforce products and features, capabilities, best use and how to deploy, including knowledge of the Salesforce platform and ecosystem.
Experience defining and delivering custom Force.com enterprise applications in a technical role
Have a thorough understanding on the Life Cycle of Development including deployment/packaging effectively using Metadata API
The experience and demonstration of understanding of overall SFDC architecture and platform.
Effectiveness to run business user design and user experience sessions.
Demonstrable experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC).



Job Description
- 4+ yearsof working experienceas a PHP developer
- User authentication and authorization between multiple systems, servers, and environments
- Experience with PHP web frameworks including CodeIgniter and Cake
- Proficient knowledge of web technologies including HTML, CSS, JavaScript, jQuery, AJAX, etc.
- Experience with building restful JSON web services.
- Ability to manage projects.
- Familiarity with SQL, PostgreSQL databases
Responsibilities
- PHP developer who will play a key role in our web development projects.
- Design and develop the front end of the website and its architecture.
- Design and manage the website’s back end, including database and server integration.
- Contribute to all phases of the development lifecycle
- Modify or improve existing websites to make them more interactive and engaging.
- Solve complex performance problems and architectural challenges
Additional Skills
- Good knowledge ofjs, APIs, and Google mapsis a plus.
- Strong analytical, problem-solving, and troubleshooting skills.
Job Description –Analytics Engineering Lead
About Freespace* (a.k.a. Workplace Fabric)
Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship
product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.
*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric
What is on our offer?
- An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
- We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
- Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.
Profile Brief:
This is a fantastic opportunity to work at the heart of a data driven organisation to shape the business insights crucial to our clients as they return to the workplace.
You will work closely with the Analytics product owner to build and develop a strong, motivated, cross functional analytics team, delivering high quality, creative solutions for clients.
You have overall responsible for the analytics development team and delivery. Set the direction to ensure the team can meet the exciting and challenging demands, using different technologies. Own the delivery of the product roadmap and lead through a tight scrum process to deliver quality, timely solutions.
Work closely with the product owner and client facing teams to ensure the client needs are well understood when developing and delivering innovative solutions.
The lead role will have experience in leading development teams to deliver web solutions and will have a passion for data and analytics. They will understand how to manage big data and should ideally also have an understanding of industry leading analytics platforms, specifically Tableau. As such, should have experience in leading teams with cross disciplinary skills working on multiple platforms.
They will be well versed in working across the organisation with senior technical leads to ensure the analytics service and solutions meets the organisational technology standards and delivers secure, compliant and accurate solutions for the client.
Education
- Master’s degree in Computer Science, Computer Engineering or equivalent work experience
- If you have the right experience and skills but don’t have a relevant degree, please apply for the role.
Key Skills and Experience
- Required Skills: Team Leadership, Scrum
- Good to have: JavaScript (ES6+), SQL, Nodejs, React, AWS, TypeScript, amCharts, D3.js (or industry equivalent), Tableau understanding
Experience: 6-10 years
- Proven track record in growing and developing a high-performance team.
- Experience working with big data architectures and analytics.
- In-depth knowledge of regulatory rules surrounding data.
- Ability to understand, design and fully document end-to-end scalable IoT systems.
- Knowledge of Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc).
- Knowledge in developing frontend applications and ideally analytics dashboards using .js charts.
- Comfortable with JavaScript, ES6+, TypeScript & emerging web technologies.
- Data processing and manipulation experience and able to easily comprehend and write efficient SQL queries.
- Able to lead the team but get stuck in and contribute.
- Rich experience of handling multi-national clients.
- Excellent written and verbal communication skills in English.
Key Behaviors
- Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions.
- Inspire, develop and mentoring a motivated, enthusiastic team.
- Lead by example and ensuring best practice principles embedded within the team.
- Own the delivery of the product roadmap through Scrum and ensure team resourced and assigned appropriately
- See projects through from conception into production and support, ensuring quality throughout.
- Ensure high standards by instilling data quality checks, code reviews and documentation in work and team practices.
- Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps.
- Able to challenge solutions and processes in creating the best products and environment to work.
- Be unafraid to own mistakes
- Always ensure customer priority and focus
Key Areas of Responsibilities:
- Partner with Corporate IT Security Architects, the Development Head and CTO to ensure adherence to security practices and compliance for Infrastructure Engineering.
- Partner with Product Management, Engineering and Support teams to collaboratively develop architectures and to support them conform to high standards of security practices and compliance.
Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.
Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.
- Increasing operational efficiency, Sales MIS , CRM updation
- Completing commitments in due time frame, Situation handling- like unavailability of information from clients, bankers, etc
- Reaching target achievement : based on no. of mandates & no. of cases executed
- Maintaining quality of clients acquired & completing the commitments in the due time frame, competitive intelligence, reporting system efficiency, overseeing growth in business in various states, tracking case completion with rating group on a regular basis
- Displaying dedication in meeting the expectations of customers in order to achieve high level of customer satisfaction
- Business Development - Acquisition of new business and Relationship Management
- Achieving Revenue targets and Profitability as per business plan
- Developing business plan including Revenues target, product mix and margin objectives
- Meeting & arranging events for Knowledge Sharing with Corporate Clients, Banks & Financial institutions, Merchant Bankers
- Continuously keeping oneself and team members updated on industry happening and product developments.
- Increasing the market reach
What you need to have:
- Exhibits excellent communication (oral and written) and interpersonal skills
- Excellent telephone and net etiquette, Proficient in computer skills (word ,excel, powerpoint)
- Effective in preparing MIS, presentations, reports / summaries , etc.,
- Strong verbal and written communication skills
- Ability to work under tight deadlines
- Exhibits thorough Product knowledge & Market knowledge
- Exhibits extensive job knowledge contributing to the business development and growth
- Exhibits strong conceptual clarity and understanding of credit ratings, rating exercise and its internal processes
- Prior experience in handling business development relating to rating/ grading products for Equity Capital Markets and/or Debt Capital Markets (NCD / CP / CD / Structured Finance)
- Working Knowledge of basic rating / grading products e.g. Corporate Finance Rating / IPO Grading/ Bank Loan Rating/ Mutual Fund Grading
- Industry and Competition Analysis



• Should understand design patterns and its implementation over JavaScript
• Must know a front-end JS framework like, React.js + Redux
• Must know functional programming paradigm & JQuery.
• Should understand OO concepts and write OO JavaScript.
• Should be able to Architect the structure of a heterogeneous application. For example, an application
• consisting of Server side script on Node.js plugged with any NoSQL (e.g MongoDB) OR Relational
• Database and frontend in React.js, Angular.js.
• Experience optimizing browser loading and rendering
• Hands on experience in HTML5, CSS3.
• Experience in handling project, with agile methodology
• Should know one of Task Runner(bundling) tool like Webpack, Gulp.
• Notice Period - 0 to 15 days only


Primary purpose of the role:
Front end development of websites and applications using CSS3, HTML5, jQuery and other skills to produce clean, functional and web compliant projects to be handed over to Back End Developers to be further worked on as well as CSS bug fixes post Back End development
Major responsibilities & deliverables:
- Great skills in HTML, CSS, JavaScript and cross browser implementations.
- Strong analytical and problem-solving skills.
- Experience and knowledge about the cool stuff in HTML5 and CSS3.
- At Least knowledge of one JavaScript framework such as VueJs, ReactJs, AngularJs
- Proficiency and familiarity with CSS/JavaScript frameworks and utilities such as HTML5 Boilerplate, jQuery, Modernizr, Firebug, JSLint, minification, and others.
- Taking PSD files from designers, slicing and/or recreating elements via CSS to match the design perfectly
- Ability to make modifications to libraries in jQuery as per requirement of a project
- Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc.
- Knowledge of optimizing CSS/JavaScript performance, by coding practices and tools.
- Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
- Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
- Knowledge of GIT or any other version control software.

• No. of Openings:- 03 Openings
• Exp:- 2+ years
• Qualification:- B.E./ MCA/ M.Sc. (I.T.)/ BCA
Job Description:-
We are looking for a PHP Developer with Laravel Experience who must be able to independently work on projects and in a team.
Desired Candidate Profile:-
• Minimum 2 years of experience
• Good Knowledge of OOPs.
• Experienced with complex SQL queries and database schema design.
• Knowledge of consuming and creating Web Services.
• MySQL and Linux understanding is a must.
• Should be strong with Web-services REST API, and JSON.
• Should have worked on a variety of projects, with experience in payment gateways, maps, graphs, etc.
• Good coding standards is a must.
• Should have experience with collaboration tools
Regards,
Vimal Patel

