Customer Support Executive

About the Internship

Monsoonfish is opening its doors to talented, curious, and ambitious final-year design students who are ready for a reality check of the world. Real design, real clients, and real impact. If you’re looking for a killer graduation project experience, this is it. 

What You Will Experience

At Monsoonfish, you won’t just see design happen; you will be part of it. Interns work closely with our design team and gain first-hand exposure to real client projects across diverse industries. This is the place where your ideas matter, your design voice develops, and you grow. 

What You Will Learn

During your internship, you will have the opportunity to:

• Work directly on live projects with real clients and real constraints

• Participate in user research and usability studies

• Learn how to translate insights into thoughtful UX flows

• Develop design systems and visual languages

• Build high-fidelity UI screens across web and mobile

• Collaborate with cross-functional teams including UX strategists, developers, and project managers

• Understand end-to-end product thinking from concept to delivery

• Present your work, defend your decisions, and refine your storytelling

• Experience the pace, excitement, and responsibility of a professional design studio.

Who Should Apply

Are you the kind of design student who enjoys finding patterns in chaos?

Who can’t resist asking “why would a user do that?”

Who loves solving problems that don’t have just one right answer?

If you nodded, we’d love to chat with you. This internship is for final-year design students who are:

• Passionate about UI/UX and want to learn how real products take shape
• Curious and observant — not just about design, but about people
• Comfortable with tools like Figma, Adobe XD, or anything that helps ideas come alive
• Eager to make their graduation project meaningful — something you’ll actually want to show off
• Excited to collaborate, debate, learn, and design in an environment where creativity truly flows

What We’re Looking For

We’re not searching for perfection. We’re searching for perspective. You might fit right in if you:

• Enjoy thinking through problems before jumping to solutions
• Can explain your design decisions (and question your own)
• Appreciate feedback and know how to build with it, not defend against it
• Care about craft and consistency, but also about purpose and people
• Bring your own spark, be it quiet insight, curiosity, or courage to challenge a norm

We value clarity, curiosity, and character just as much as your design skills.

Why Monsoonfish

You’ll work on real projects that impact real users—not just academic assignments. You’ll collaborate with designers who think critically, experiment confidently, and push creative boundaries. You’ll learn through hands-on work, thoughtful discussions, and guidance from people who genuinely care about your growth. You’ll join an energetic, collaborative culture where your graduation project carries purpose and relevance. And while the work will challenge you, it will also be engaging—because the environment and the experience matter.

How to Apply

Share your portfolio and resume with us, along with a brief note on why you’d like to do your graduation project with Monsoonfish. Show us your perspective, your process, and your passion.

Key Responsibilities:

• Conduct end-to-end field recruitment activities by visiting local markets, community hubs, and other sourcing hotspots.
• Build and maintain a steady pipeline of candidates through vendor networks, local references, community groups, and job portals.
• Develop and manage relationships with external hiring vendors and partners to increase candidate supply.
• Screen and shortlist candidates as per job requirements and coordinate interviews.
• Travel extensively across assigned locations to source candidates and conduct on-ground hiring drives.
• Provide daily/weekly reports on sourcing progress and pipeline health.
• Maintain a strong understanding of local areas, key sourcing spots, and potential recruitment opportunities.

Required Skills & Experience:

✅ Minimum 2 years of proven experience in field recruitment for frontline or delivery/logistics roles.

✅ Strong vendor network and ability to generate leads through references, local connect, and community ties.

✅ Past experience with companies like Swiggy, Zomato, Flipkart, Amazon, Meesho, Delhivery, Zepto, Jio, Airtel or similar is mandatory.

✅ Should own a two-wheeler and have a valid driving license for local travel.

✅ Familiarity with local areas, languages, and sourcing strategies in the region.

✅ Comfortable with extensive travel and working on tight hiring deadlines.

Experience - 5- 12 years

Compensation - fixed pay + Variable pay (Revenue sharing)

No. of vacancies – 3 (Doha, UK, South Africa market)

Employment Type - Full-Time Consultant

. Candidates should have sales experience of any of the above market.

. Candidate should have sales experience in the IT services/Data industry, solution selling to BFSI /Banking Industry.

. Doha candidate should be able to speak Arabic. (Candidate already settled in Doha/Dubai will be preferred.)

. Candidates who have experience to work in UK and South Africa market should be willing to travel or ready to relocate after some time.

Job Highlights -

. S/He will be responsible for generating new revenue by prospecting and signing brand new clients, as well as growing business volume with them via expansion into new buying centers/divisions.

. S/He will manage multiple client relationships and be responsible for the end-to-end sales process and revenue cycle.

. Identify new opportunities and manage end-to-end sales pipeline and process with new prospects within specified industry vertical markets.

. Identify organizations/Lines of Business and their key decision makers in need for analytics services.

. Work hand-in-hand with sales leaders and consulting colleagues to articulate DPA’s differentiation, value proposition; and highlight business benefits and value.

. Formulate and drive demand generation campaigns to achieve business goals.

. Structure and negotiate contract and SOW (Statement of Work) commercial terms and conditions terms with prospective business partners.

. Actively contribute to DPA’s thought leadership and provide proactive input for developing next generational offerings and solutions in Analytics.

Responsibilities:

• Design and develop large scale web applications using Node.js; 
• Full-cycle projects and product development; 
• Focus on software development and build Restful API's; 
• Contribute to the overall software development life-cycle including requirements gathering, analysis, design, development, release/version control, testing, deployment, and support; 
• Be a part of an agile-based team 

Requirements:

• Exposure to ES6 knowledge of REST API Design and Development in Node.js. 
• Basic Knowledge of Web Socket.
• Strong Knowledge of Javascript, Good exposure to Redis, MongoDB.
• Should be having a basic understanding of HTML5, CSS3, Bootstrap4.

We Offer:

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Explore Incredible India!Workation Programmes with Airfare, Hotelstay.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Requirements

• 3+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• Exposure in React Native is preferred.
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour

By joining one of our teams at Techwave, you’ll have an opportunity to shape the payments experience globally. The world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive. 

Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

If you think you could support the Techwave family by joining as a _Tech Business Analyst, we want to hear from you.

You’re an individual. We’re the team for you. Together, let’s transform the way the world pays

Organization : Techwave

Requirement : Tech Business Analyst – Expertise in B2B Cross Border Payments

Experience : 5+ yrs

Job type : Permanent

Work Location : Hyderabad

Work Experience: 

• Should have at least 5+ years of experience
• Deep interest in financial services and Expertise in payments domain 
• Technology BA with End to End Payments implementation.
• Experience in B2B cross border payments (Credit Payments won’t fly)
• Messaging standards. Should be good at Custom formats
• Should have good understanding of API’s and how it works
• Good in writing User stories in Agile, Jira

Desirable skills:

• Experience with or exposure to Agile and software development
• Some previous experience writing code or other technology experience

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

• Devising campaigns and strategies to increase end-consumer sign-up
• Being guardian for the Conversion rate optimization (CRO) for the entire merchant funnel - Landing page, Signup, Onboarding, Referral and Engagement
• Handling all merchant lifecycle communication to optimize merchant funnels via emails, sms, push notifications and more
• Working closely with Product team to create viral loops across the merchant and consumer lifecycle to drive sustainable product-led growth
• Working on content for various use cases and mediums - blogs, video scripts, ads copies, landing pages, social media copies, etc.
• Enabling sales and business teams with lead generation - sales kits, testimonials, case-studies to better the conversion funnel
• Improving merchant sign-ups to keep the top-line ticking - community building, webinars, event organization etc. to increase brand awareness

What you need to have:

• At least 3+ years experience working in D2C/ SaaS/ Payments space with focus on building strategies around growth, conversions, engagement and retention either in a product marketing/ growth marketing role
• Ability to build a trackable and transparent leads pipeline for sales teams to hunt
• Excellent verbal and written communication skills
• Experience with analytics and event tracking tools (Mixpanel, Google Analytics)
• Experience with marketing automation tools or CRMs
• Experience with HubSpot would be a bonus    

As a PR manager,
you’ll be responsible for developing and maintaining a glowing company image, both offline and online. You will be tasked with developing and organizing marketing activities to increase awareness, cultivate interest, and improve the brand’s reputation. Your projects will be yours to own, as long as they stay in sync with brand guidelines.

Public Relations Industry

This field manages the brand image of individuals and organizations by building a reputation through the media. It does this through promotional activities, campaigns, and media relations.

What to expect from the role

• Hands-on experience in creating innovative campaigns to engage with the public and media.

• Exposure to marketing campaigns and media relations.

• Learning how to organize, multitask and manage time.

• Learn on the job regarding the best practices in public relations.

• Exposure to the field of public relations and its various responsibilities.

Responsibilities

• Develop a public relations strategy, complete with goals and budget.

• Craft and pitch brand stories, across a range of platforms, to promote company presence and improve engagement.

• Create, edit and update promotional material such as brochures, flyers, etc.

• Develop talking points for management and employees, as required.

• Build and maintain relationships with a wide array of media personnel.

• Seek opportunities for sponsorship and advertising.

• Assist with crisis communication as required.

• Prepare a periodic report with recommendations and trends for management.

Requirements

• [2] years of prior experience working in PR.

• Bachelor’s degree in a relevant field preferred.

• Consistent track record of developing and implementing successful campaigns.

• Tech-savvy with a strong online presence on one or more social networks.

• Excellent written and verbal communication skills.

• Experience in handling media relations.

Benefits

StarClinch offers the thrill of working with a young team, the ability to make an immediate impact, and the opportunity to work with a game-changing product that is disrupting the live entertainment business forever. In simple words, StarClinch is India's largest artist booking and discovery platform. We own and execute the entire process from artist shortlist, availability check, negotiation, booking, payment, and escrow.

Our extensive list of models, dance troupe, live bands, photographers, instrumentalists, singers, and performers, serves as a tool to find the best of talents, well suited for any gathering. Our aim is to bridge the gap between a host and an artist, through a secure, cost-effective, and transparent medium, for a successful collaboration. Our office is located in Okhla Phase II, Okhla Industrial Area.

Perks:

• Health + Accidental Insurance

• Free Doctor Consultations

• Exposure to how things work in a startup

• The extensive learning curve in the field

• Informal dress code
• Premium Office and workspace