Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Shubham Vishwakarma
Full Stack Developer - Averlon
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Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for aspiring data engineers interested in data pipeline development, data integration, and business intelligence. The internship offers flexible start and end dates. A short quiz or technical task may be required as part of the selection process.
Responsibilities:
-Design, build, and maintain scalable data pipelines for
structured and unstructured data sources
-Develop ETL processes to collect, clean, and transform data
from internal and external systems. Support integration of data into
dashboards, analytics tools, and reporting systems
-Collaborate with data analysts and software developers to
improve data accessibility and performance.
-Document workflows and maintain data infrastructure best
practices.
-Assist in identifying opportunities to automate repetitive data
tasks
Please send your resume to talent@springer. capital
Hiring for the position of Technical Manager responsible for Backend and infrastructure for mobile app and website.
Role
● Talented Leader who will be responsible for Leading a group of talented technical individuals to build scalable, and secure products
● Leads our Back-End and infrastructure
● Drives architecture and the design of enterprise mobile/web/API solutions at scale
● Work with Product, Testing and Infrastructure teams to understand product vision and requirements
● Oversee the development and execution of development plans and report on execution
● Work with Product and testing teams to understand product vision and requirements
● Has deep exposure to all aspects of engineering, modern web, desktop & mobile application architectures, data modelling, high level design, low level design, non-functional technical requirements and visual design
Requirement
● 8+ years of experience in hard core development in predominantly product development companies
● Strong troubleshooting, debugging and problem-solving skills
● Proven track record of building scalable and reliable services on Cloud
● Architecture & Design
● Solid experience of designing end-to-end architecture and design of applications using one or more platforms for large-scale high-throughput solutions
● Design and implement technical governance process as appropriate across the application development lifecycle
● coding guidelines, quality standards, best practices, code acceptance criteria, automation
● Experience in collaborating with the team in reviewing application architecture. - Node.js, Web Services REST, MySQL/MongoDB/NoSQL
Education: Engineering/MBA
Spring Boot
Ruby on Rails (ROR)
Django
LaravelYouShd is a venture-backed (two global mega VC funds) social commerce enabler that is helping DTC brands succeed by harnessing the power of consumer networks. Our mission is to decentralize marketing away from low-trust channels such as FB, Google, and large influencers toward the high-trust social networks of everyday consumers.
Founding Engineer:
As a Founding Engineer, you'll be responsible for designing, building, and launching our product to customers. Specifically,
- Since our team is lean and we plan to keep it that way - you’ll be one of the first five engineers in leading the zero-to-one journey of a product our customers are hungry for
- Lead technical design and implementation of the frontend and backend of the product with coaching and mentorship from world-class technical architects
- Have knowledge of (or learn) how to work with Shopify’s CLI
- Iterate quickly to create delightful user experiences, working closely with customers/ design partners
- Help us hire a world-class engineering team in the months ahead
- Our team is currently fully remote (with offices to be opened in Bangalore and Mumbai over next few months) and cross-border across San Francisco, Boston, and India - help us cultivate a remote-first, inclusive, diverse, and friendly culture
- Work directly with the founders with an ownership mindset
Skills and Experience:
- Prior experience working with backend tech stacks (e.g. Spring Boot, Ruby on Rails, Django, Laravel)
- Experience with service service-oriented architecture, writing REST APIs, unit testing, and architectural design
- Understanding of modern web stacks and architecture (HTTP, REST, GraphQL, WebSockets)
- Experience with SQL and NoSQL databases and other technologies (e.g. Mysql, Redis, Kafka)
- Prior experience working with frontend tech stacks (e.g. React, Angular, Vue.js)
- Prior experience working with frontend UI frameworks (e.g. Bootstrap, Tailwind CSS)
Django
Flask
Python
Elastic Search
Amazon Web Services (AWS)Company Description
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability.
The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses.
We are looking to hire a seasoned Sr API Developer to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability.
The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses.
We are looking to hire a seasoned Sr API Developer to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
Job Description
What you’ll do
- Develop new features and functionality in SteelEye's best breed SaaS application
- Work on setup API Developer for our growing SaaS product
- Ensure the software is up-to-date with latest technologies
- Triage issues and enhance core features of our existing API's for rapidly growing client base
- Design and architech our API layer solving problems around scale and performance
- Be part of great team building a fantastic product!
What we’re looking for
- You are experienced Python Developer, with minimum 5 years in commercial Python experience
- You have experience building REST-based API's using Flask, Django or FastAPI in a production environment
- You have excellent knowledge of data structures, software design patterns and software architecture
- You are comfortable working in a fast-paced environment and can adapt to changing requirements
- You have experience with code versioning (Git) and CI/CD (Jenkins, Circle, etc..) tools
- Familiarity/Experience with Elasticsearch is a huge plus
- Familiarity/Experience with FastAPI nice to have
- You are experienced Python Developer, with minimum 5 years in commercial Python experience
- You have experience building REST-based API's using Flask, Django or FastAPI in a production environment
- You have excellent knowledge of data structures, software design patterns and software architecture
- You are comfortable working in a fast-paced environment and can adapt to changing requirements
- You have experience with code versioning (Git) and CI/CD (Jenkins, Circle, etc..) tools
- Familiarity/Experience with Elasticsearch is a huge plus
- Familiarity/Experience with FastAPI nice to have
React.js
Javascript
Redux/Flux- Great skills in HTML, CSS, JavaScript and cross browser implementations.
- Strong analytical and problem-solving skills.
- Experience and knowledge about React.js and Next.js
- Strong understanding of how SSR (Server Side Rendering) works.
- Taking figma/zepline files from designers, slicing and/or recreating elements via CSS to match the design perfectly
- Ability to make modifications to libraries as per requirement of a project
- Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc. Knowledge of optimizing CSS/JavaScript performance, coding practices and tools.
- Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
- Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
- Knowledge of GIT or any other version control software.
Requirements
- Good experience on Next.js, with great css skills.
- Should also know the latest strategies available on Next.js v12.
JavaJavascriptReact.js
Angular (2+)
AngularJS (1.x)Responsibilities :
- Design, build, and maintain high performance, reusable, and reliable code
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Skills :
- Should have 2 - 4+ years of experience in Java
- Hands on experience in designing and building Java application using various frameworks is must
- Experience in Spring, Spring cloud and Spring Boot
- Experience in Angular,SQL,GIT.
- Experience in Maven and Gradle
- Should Possess good knowledge in creating test plans and test strategies.
- Knowledge of implementing various testing methodologies, test automation tools
- Designing and documenting detailed test cases to cover all levels of tests
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
Education:
- Bachelor's (Required)
Experience:
- total work: 2 -4 years (Required)
Job Types: Full-time, Permanent
Salary: ₹60,000.00 - ₹100,000.00 per month
people. Caffeine addicts will find a home easily in our community!
- Working closely with the client (typically Marketing / Communication heads) to understand their needs, company goals, vision, and prepare a high-level strategy spanning multiple platforms and types of content.
- Breaking down the client’s requirements in the form of a more granular content calendar
- Coordinating with designers, videographers, and other stakeholders to ensure overall smooth project flow and client satisfaction
- Doing primary or secondary research, as and when required, depending on the context
- Ensuring that the client receives error-free content and copy that is free of plagiarism
- Repurposing existing content into buckets that can be reposted on different platforms
- Brainstorm (along with the Account Manager) about how to drive traffic to the existing content and to improve overall KPIs for the client
- Diligent tracking and analytics of what's working and what's not working, and how to optimiz content for the next cycle
-
Summary:
The Business Development Executive is responsible for generating leads, advancing the sales process, closing new business, and achieving/assisting in the achievement of opportunity-based sales quotas. The Business Development Executive will conduct research to identify leads and reach business targets through telephone, email, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.
Job Duties:
- Coldcall prospects that are generated by external sources of lead.
- Develop sales opportunities by researching and identifying potential accounts.
- Identify decision-makers within targeted leads to begin the sales process.
- Penetrate all targeted accounts and radiate sales from within the client base.
- Collaborate with appropriate team members to determine necessary strategic sales
approaches
- Create and deliver qualified opportunities to other team members
- Maintain and expand the company’s database of prospects.
- Ensure followup by passing leads to appropriate team members with callstoaction, dates,
complete profile information, sources, etc.
- Set up and deliver sales presentations, product/service demonstrations, and other sales
actions
- Assist in creating RFP responses to potential clients.
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound followup calls to existing clients via telephone and email crosssell and
upsell.
- Handle inbound, unsolicited prospect calls and convert them into sales.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and
- prepare sales order forms and/or reports.
- Enter new customer data and update changes to existing accounts in the corporate database.
- Attend periodic sales training where applicable.
- Appropriately communicate brand identity and corporate position.
- Hands-on with CRM ( eg; Hubspot, Zoho)
- Managing the meetings on Zoom, Microsoft Teams
- Hands-on with the email campaigns & sales tools.
- Public Cloud and Analytics sales background
Requirements:
- University or college degree in Communications, Marketing, or an acceptable combination of
education and experience.
- Five years of direct work experience in a sales or telesales capacity.
- Best to have - Microsoft Azure & Big Data – AI Offerings
- Demonstrated ability to convert prospects, close deals, and achieve sales quotas
- Solid experience in opportunity qualification, precall planning, call control, account
development, and time management.
- Success in qualifying opportunities involving multiple key decision-makers.
- Strong knowledge of sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Able to perform basic calculations and mathematical figures.
- Ability to travel and attend sales events or exhibits.
- Ability to work individually and as part of a team.
- High level of integrity and work ethic.
- Experience with customer relationship management software.
Working Conditions:
- Some travel may be required
- Ability to attend and conduct the presentation
KubernetesAs a Product Manager on ColorTokens microservice/container/serverless security platform you will be tasked with defining the next set of compelling features that will drive the creation of a compelling Zero Trust Platform which will leapfrog the competition in its security efficacy, ease of use and comprehensiveness. we plan to solve using ColorTokens ZeroTrust Platforms by providing application centric iew of containerized environments and building policy enforcement around applications, services and containers for the security administrator.
- Desired Skills
- 5-10 years of direct work experience as a product manager working for providing security for cloud, containers/microservices and serverless architectures.
- Knowledge of SaaS product delivery
- You will need to understand critical customer requirements and prioritize the creation of value added features within the platform:
- Create crisp understandable requirements starting with product requirement documents and user stories that can be worked on with engineering
- Provide thought leadership for engineering to delivery on these features and guide though the development process
- Train sales on new features developed and provide both how to sell and technical vision
- Understand how to measure, track, and optimize a SaaS security offering managing hundreds of thousands of customers and endpoints
- Constantly interact with customers to present and socialize product functionality and roadmap
- Collect and report metrics and identify trends, issues, or other important information to upper management at regular intervals to show the state of the business
- Engaging directly in a scaled agile development process with CICD pipeline
- Working with Product Marketing to help message product features in an understandable manner
Preferred Skills
- Bachelor's degree in CS or similar, MBA degree preferred
- Excellent written, and verbal communication skills
- Former experience as a software engineer or sales engineering is highly desirable
- Experience in Information Security/Cyber Security
- Comfortable in presentations in front of audiences of all sizes and backgrounds
- Ability to influence people at all levels across a broad variety of job functions
- Excellent organizational skills to juggle many tasks without losing sight of key strategic goals
We look forward to hearing from you and joining us in this exciting journey.
This leads to a very interesting and challenging use case in the emerging field of large scale distributed HTAP, which is still not mature enough to provide a solution out of the box that works for our scale and SLAs. So, we are building a solution that can handle the complexity of our use case and scale to several trillions of rows. As a "Database Engineer", you will evolve, architect, build and scale the core data warehouse that sits at the heart of Clarisights enabling large scale distributed, interactive analytics on near realtime data.
What you'll do
- Understanding and gaining expertise in existing data warehouse.
- Use the above knowledge to identify gaps in the current system and formulate strategies around what can be done to fill them
- Avail KPIs around the data warehouse.
- Find solutions to evolve and scale the data warehouse. This will involve a lot of technical research, benchmarking and testing of existing and candidate replacement systems.
- Bulid from scratch all or parts of the data warehouse to improve the KPIs.
- Ensure the SLAs and SLOs of data warehouse, which will require assuming ownership and being oncall for the same.
- Gain deep understanding into Linux and understand concepts that drive performance characteristics like IO scheduling, paging, processing scheduling, CPU instruction pipelining etc.
- Adopt/build tooling and tune the systems to extract maximum performance out of the underlying hardware.
- Build wrappers/microservices for improving visibility, control, adoption and ease of use for the data warehouse.
- Build tooling and automation for monitoring, debugging and deployment of the warehouse.
- Contribute to open source database technologies that are used at or are potential candidates for use.
What you bring
We are looking for engineers with a strong passion for solving challenging engineering problems and a burning desire to learn and grow in a fast growing startup. This is not an easy gig, it will require strong technical chops and an insatiable curiosity to make things better. We need passionate and mature engineers who can do wonders with some mentoring and don't need to be managed.
- Distributed systems: You have a good understanding of general patterns of scaling and fault-tolerance in large scale distributed systems.
- Databases: You have a good understanding of database concepts like query optimization, indexing, transactions, sharding, replication etc.
- Data pipelines: You have a working knowledge of distributed data processing systems.
- Engineer at heart: You thrive on writing great code and have a strong appreciation for modular, testable and maintainable code, and make sure to document it. You have the ability to take new initiatives and questioning status quo.
- Passion & Drive to learn and excel: You believe in our vision. You drive the product for the better, always looking to improve things, and soon become the go-to person to talk to on something that you mastered along. You love dabbling in your own side-projects and learning new skills that are not necessarily part of your normal day job.
- Inquisitiveness: You are curious to know how different modules on our platform work. You are not afraid to venture into unknown territories of code. You ask questions.
- Ownership: You are your own manager. You have the ability to implement engineering tasks on your own without a need for micro-management and take responsibility for any task that has been assigned to you.
- Teamwork: You should be helpful and work well with teams. You’re probably someone who enjoys sharing knowledge with team-mates, asking for help when they need it.
- Open Source Contribution: Bonus.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon