Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Shubham Vishwakarma
Full Stack Developer - Averlon
About Growing Stars Consulting Private Limited
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In this role,you will be at the forefront of our expansion efforts. Your primary focus will be on identifying and entering new market segments, cultivating strategic partnerships, and building the foundational pipeline of qualified opportunities for our sales team. You will leverage your deep market understanding and strategic thinking to chart new paths for growth, requiring strong networking, relationship-building, and negotiation skills to establish impactful collaborations and secure initial agreements. This role demands a highly results-oriented individual with a strong entrepreneurial spirit and the ability to operate with a high degree of autonomy.
• New Market Identification and Entry:
Conduct in-depth market research to identify and prioritize new market segments and customer verticals for learning/e-learning, localisation, and translation product/service markets. Develop and execute market entry strategies.
• Strategic Partnership Development:
Identify, initiate contact, and build strong relationships with potential strategic partners (e.g., complementary technology providers, industry associations, channel partners) to expand our reach and market presence. Negotiate and finalize partnership agreements.
• Pipeline Origination:
Generate a consistent flow of new, qualified leads and opportunities through proactive outreach, networking, industry events, and targeted campaigns focused on new markets and partnerships.
• Value Proposition Development for New Markets:
Tailor and refine our value proposition to resonate with the specific needs and challenges of new market segments and potential partners.
• Early-Stage Opportunity Management:
Manage the initial stages of the sales cycle for new opportunities, effectively communicating our solutions and qualifying prospects before handing them off to the sales team for closure.
• Market Intelligence and Competitive Analysis (New Markets): Continuously monitor and analyze trends, customer needs, and competitor activities within target new markets and partnership landscapes.
• Collaboration with Internal Teams: Work closely with development, marketing, and sales teams to align strategies, provide market feedback, and ensure successful onboarding of new clients and partners.
• Reporting and Forecasting: Track and report on business development activities, pipeline of new opportunities and partnerships, and progress against targets for new market penetration.
• Representing Wordsburg: Act as a key representative of Wordsburg at industry events, conferences, and partner meetings, building brand awareness and generating new opportunities.
Perfect match requirements -
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 10 years of experience in Business Development, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector.
• Proven track record of success in business development, specifically in identifying and penetrating new markets and building strategic partnerships in learning/e-learning, localisation, and translation product/service markets.
• Experience in the learning/e-learning, localization, translation, or service industries is highly desirable.
• Familiarity with the localization and translation industry and its potential synergies with learning/e-learningis a strong plus.
• Exceptional networking, relationship-building, and interpersonal skills.
• Strong strategic thinking, analytical, and problem-solving abilities.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently, take initiative, and thrive in a target-driven environment.
• Willingness to travel as required by business.
• Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.
Key Responsibilities:
🔹 People Strategy & Culture
● Drive a high-performance, inclusive, and feedback-driven culture.
● Be a culture champion — align core values across leadership, teams, and processes.
● Design and lead internal communication and engagement strategies.
● Own and evolve the employee lifecycle experience (onboarding, engagement, retention, and exit).
🔹 HR Policies & Compliance
● Develop and implement HR policies, frameworks, and handbooks aligned with startup agility and
compliance.
● Ensure legal and ethical compliance across all HR practices and policies.
🔹 Performance Management
● Own the performance management cycle (KPI/KRA setting, quarterly reviews, feedback sessions).
● Build and implement systems to track individual and team performance.
● Introduce modern and startup-friendly approaches to appraisal and career progression.
🔹 Organizational Development & Change Management
● Lead org design, change management, and restructure initiatives during scaling or pivots.
● Support teams through transitions while preserving employee morale and clarity.
🔹 Leadership & Capability Building
● Partner with leadership on people strategy, succession planning, and team development.
● Design learning and development (L&D) initiatives focused on leadership, resilience, and growth.
● Coach mid and senior-level leaders on people and team dynamics.
Requirements
● 10+ years of experience in People & Culture/HR roles Female candidate is preferred, with at least 5+ years in startup or high-growth environments.
● Proven experience in building or revamping HR systems from scratch.
● Deep understanding of startup dynamics, team scaling, and people operations.
● Strong experience with culture design, performance systems (KPI/KRA), and leadership alignment.
● Demonstrated success in managing org-wide change management initiatives.
● Excellent communication, stakeholder management, and problem-solving skills.
● Bachelor's/Master’s degree in HR, Organizational Psychology, or related fields.
Key Responsibilities
1. Advance Licence & DGFT Compliance
Apply, monitor, and close Advance Authorisations, EPCG, and LUT
Bonds.
Maintain up-to-date records for Customs, DGFT, and Bank obligations.
Ensure timely submission of documents for licence redemption and
audits.
2. Purchase & Imports
Handle procurement of APIs, intermediates, chemicals, solvents, and lab
materials (domestic & international).
Evaluate vendors, negotiate contracts, and ensure cost-effective
sourcing.
Prepare import documentation (Bill of Entry, CHA coordination, landing
cost analysis).
Maintain vendor database and track supplier performance.
3. Export Documentation & Coordination
Prepare and verify export documents: Invoices, Packing Lists, Shipping
Bills, RODTEP, Drawback claims, BRCs, and COO.
Coordinate with CHA, freight forwarders, banks, and customers to ensure
smooth export operations.
Follow up with customers for documents, payments, and compliance
requirements.
Maintain statutory export records for audits and government
submissions.
Qualifications & Experience
Graduate / Postgraduate in Commerce / Science / Management.
Diploma / Certification in Export-Import Management or International
Tradepreferred.
8–10 years of experience in API / Chemical / Pharma industry with hands-
on exposure to DGFT, Customs, Purchase, and Export Documentation.
Strong working knowledge of ERP/SAP, MS Office, DGFT/ICEGATE, and
banking documentation portals.
Skills & Competencies
In-depth understanding of export-import regulations, pharma compliance,
and customs laws.
Excellent negotiation and supplier management skills.
Strong attention to detail in documentation and reporting.
Good interpersonal skills for cross-department coordination.
Ability to work independently and manage multiple responsibilities.
Why Join Us
Opportunity to work in a globally recognized pharma company with 45+
years of excellence.
Exposure to international markets, licensing, and regulatory compliance.
Role with high responsibility and independence.
Java
React.js
AngularJS (1.x)Role Overview
We are seeking a proficient Full Stack Developer with expertise in Java and React.js / Angular to join our dynamic team. The ideal candidate will be responsible for developing and maintaining scalable web applications, ensuring seamless integration between front-end and back-end systems.
Key Responsibilities
- Develop and maintain web applications using Java (Spring Boot) and React.js/ Angular.
- Design and implement RESTful APIs and microservices.
- Collaborate with cross-functional teams to define and deliver new features.
- Ensure application performance, scalability, and security.
- Participate in code reviews and maintain code quality standards.
Required Skills
- Strong proficiency in Java, Spring Boot, and React.js / Angular.
- Experience with RESTful APIs and microservices architecture.
- Familiarity with HTML, CSS, JavaScript, and modern front-end frameworks.
- Knowledge of version control systems like Git.
- Understanding of Agile development methodologies.
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
HTML/CSS
JavascriptReact.jsJob Title: Web Designer
Company Overview:
Bigbytehire is a dynamic and innovative IT Sector company dedicated to Empowering Organizations, Enriching Lives . We are seeking a talented and creative
Web Designer to join our team and contribute to the development of cutting-edge web solutions that enhance user experience and drive business growth.
Position Overview:
As a Web Designer, you will be responsible for designing visually stunning and highly functional websites that effectively communicate our brand message and meet
the needs of our target audience. You will collaborate closely with our cross-functional teams, including developers, marketers, and content creators, to create
engaging and responsive web designs that align with our strategic objectives.
Key Responsibilities:
- Conceptualize and create innovative website designs that reflect our brand identity and resonate with our target audience.
- Develop wireframes, mockups, and prototypes to effectively communicate design ideas and user interactions.
- Collaborate with developers to ensure seamless integration of design elements and adherence to best practices in web development.
- Optimize web designs for responsiveness, speed, and performance across various devices and browsers.
- Stay updated on emerging trends and technologies in web design and user experience to continuously improve the quality and effectiveness of our websites.
- Conduct usability testing and gather feedback to iterate and refine designs based on user insights and analytics.
- Support marketing initiatives by creating visually compelling graphics, banners, and other digital assets for online campaigns.
Qualifications:
- Bachelor's degree in Graphic Design, Web Design, or related field.
- Proven experience as a Web Designer or similar role, with a strong portfolio showcasing your design skills and creative projects.
- Proficiency in graphic design software such as Adobe Photoshop, Illustrator, and XD, as well as familiarity with web design tools like Sketch or Figma.
- Solid understanding of HTML, CSS, and JavaScript, with the ability to collaborate effectively with developers to implement design concepts.
- Strong visual design skills, including typography, color theory, and layout composition.
- Excellent communication and collaboration skills, with the ability to articulate design concepts and provide constructive feedback.
- Detail-oriented mindset with a passion for creating intuitive and visually appealing user experiences.
- Ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment.
Join Our Team:
If you are a creative thinker with a passion for web design and a desire to make a meaningful impact, we invite you to apply for the Web Designer position
at Bigbytehire. Join us in shaping the future of our digital presence and delivering exceptional experiences to our customers.
- Running Social Media Campaigns across all platforms (Google, FB,Insta etc).
- Managing and taking responsibility of the Store KPI’s
- Reaching out to as many consumers as possible by building scalable multi-touch programs and campaigns that span not only online but also offline channels
- Sourcing customers through social media campaigns, strategic partnerships, and Google Adwords campaigns of potential buyers in the TG.
- Being responsible for online ads such as Adwords, SEO, radio, email marketing, and content syndication.
- Playing a key role in the planning and management of SEM, Email Marketing, and so forth.
- Being responsible for Lead Management and nurturing through various interventions and Channels.
- Conducting research and analyses to deliver reports to the senior management on the performance of marketing campaigns and programs.
- Conducting forecasting and estimations on the profitability of the campaigns.
- Optimizing targeting and segmentation, as well as the allocation of budgets across multiple paid social channels inclusive of YouTube and Facebook to generate cost effective user actions.
- Passing the lead from the channel to the website.
- Ensuring that appropriate measures are in place for the purpose of assessing consumer satisfaction by liaising with the Customer Experience Management team.
- Collaborating with the engineering, IT, search marketing, and operations departments to optimize programs, campaigns, and landing pages, based on the real-time performance and the ROI.
- Building / Integrating various marketing automation tools for the purpose of enhancing the digital marketing efforts.
- Ensuring that leads are converted into consumers through well-crafted campaigns and close partnership with the sales department.
- Partnering up with senior performance management and key stakeholders in reporting back on the effectiveness of programs and campaigns, conversion rates, and online sales.
- Actively participating in the support and development of new ideas by key marketing department personnel, for example, SEO, SEM, and CRM managers
Desired Candidate Profile
What you need to have:- Bachelor’s degree in Marketing, Business Administration, Information Technology, Computer Science, or any other related field. An equivalent of the same in working experience is also acceptable.
- 3+ years working experience in online acquisition marketing position. Working experience in a key marketing position, preferably as a SEO/SEM Manager Is a plus.
- Experience in building and scaling acquisition programs that target consumers as well as experience in media planning across a broad online media mix.
- Should portray a passion and exceptional analytical skills and demonstrate a fluency in acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels.
- demonstrate proficiency in optimizing and executing SEM, PPC as well as Facebook Ads, Instagram Ads, and Display Advertising.
- Should be capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
- Use consumer insights to come up with and develop creative marketing acquisition tactics that can be applied throughout the department.
- Must also be a strong communicator both in verbal and written form.
- Should be capable of translating complex information and data into clear and easily understandable reports.
- Proficient in Ms Word, PowerPoint, and Ms Excel for the purpose of creating both visually and verbally engaging reports.
- Highly adaptable and quick learner. Come up with prompt solutions for marketing campaigns and programs.
- Have exceptional interpersonal skills that will aid in the execution of duties.
- Should have an ability to prioritize and meet deadlines when working on multiple projects with tight deadlines, be decisive, have a positive can-do attitude.
- Have a keen eye for detail, have initiative and be proactive going beyond the call of duty, have an ability to form logical cases that persuade consumers, have an ability to present recommendations and results to senior management with confidence, be consumer-oriented ensuring consumer expectations are always met.
- Should possess the ability to form meaningful relationships with colleagues, collaborating personnel, senior performance management, and even consumers.
PPC Manager is responsible for Developing & implementing effective PPC campaigns to hit goals
and ROI, both short term and long term. Managing PPC budgets, while building & strengthening
platform accounts & key relationships. Tracking daily, weekly & monthly KPI's to identifying
opportunities for improvement in performance & regularly reporting to management.
Responsibilities:
• Creating, developing & implementing effective paid search strategies
• Executing & optimizing many PPC campaigns simultaneously
• Overseeing campaigns across a number of search platforms (e.g. Google AdWords, Bing)
• Targeting selected audiences through researching keywords
• Managing campaign budgets & adjusting bids to optimise the ROI
• Tracking daily, weekly & monthly KPI's to identifying opportunities for improvement
• Reporting KPI's to management on a regular basis through various dashboards
• Producing engaging, clear & concise copy for campaigns
• Ensuring that campaigns are aligned across multiple channels
• Building and strengthening key relationships across PPC ad platforms and various vendors
• Reducing the risk of click fraud
• Staying current with PPC & SEM trend and techniques
Requirements:
• Minimum of 2 years' experience as a PPC Manager or Digital Marketing Specialist
• Strong analytical skills and dashboard creation
• Understanding of digital marketing concepts and SEO
• Experience with multiple platforms, e.g., AdWords, Facebook, Yahoo, Bing
• Working knowledge of Google Analytics or similar analytical tools
• Excellent communication, both verbal and written
• Analytically minded and strong in arithmetic
• BSc/BA in Marketing, Digital Media or a related field
• AdWords certification is an advantage but not essential
Your Responsibilities
Maintain and enhance a product roadmap in line with the organisational objectives
Hypothesise, test, build, enhance - all journeys across different touch points on the platform across web and app
Create frictionless experiences to a one of its kind offering at scale
Manage data reporting and visibility across business and operations
Work closely with Design and Tech, and manage sprints within this pod, to bring about the outcomes in a timely and effective manner
Deliver MRDs and PRDs with prioritized features and corresponding justification
Work with external third parties to assess partnerships and licensing opportunities
Required Skills and Experience
3+ years experience managing consumer facing products
Wireframing and Prototyping
Process management
Good understanding of metrics and analytics platforms
Prior experience with BI tools is a plus
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon