
Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development

About Growing Stars Consulting Private Limited
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Greetings from zealous services!!
We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
- Reference Name: PRAVALIKA- HR
Job Description:
- Process : International Semi Voice Process
- Designation: Customer Support Executive
- Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
- Shift Timings: Night Shift (6.30PM - 4.30AM)
- Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
- Age limit : 18 - 26 Yrs.
- Work Location: Nungambakkam, Chennai.
Do mention as "PRAVALIKA -HR" on the right top of your resume while coming for the walk in. Also bring a copy of your AADHAAR card xerox copy. Along with educational documents for verification.
Note: Interested candidates can kindly walk in to the below mentioned venue.
Venue:
Zealous Services Pvt.Ltd ,
No:17/7, A Block ground floor
NRCS Towers, Kodambakkam high road
Nungambakkam, Chennai-60034
Landmark: Near to Palmgrove Hotel and News7 Channel
Refer to your Friends too!!! Spot Offer!!! Don't Miss It!!!
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6+ years complete SDLC experience.
C#.Net MVC/ Core.
Web Services / WCF Service /WebAPI
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JavaScript, JQuery, AJAX, HTML, CSS, XML, XSLT, JSON
Preferred Skills:
.Net Core, Entity Framework, Azure Events, Azure, Angular, HTML, CSS
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Working in SAP S4 EWM/Yard Mgm’t as part of the in conjunction with the CPG Digital Core Project.
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- Candidate should have good communication skills
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Carrier Advancement
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- Pleasant working environment with motivated people
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Designation: Client Experience - Territory Manager
Experience: 2-5 years
Work Location: Gurugram, Haryana
About the role:
The Client Experience team is comprised of subject matter experts that drive Bizongo's
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design.
Key responsibilities:
- Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
- Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients
- Strategize, create, track and report important metrics to monitor the "experience" of clients
- Increase the adoption of Bizongo's tech products amongst clients and internal teams
- Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency
- Understanding company’s internal operations, technology, capabilities and targets
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- Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders
- Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
- Prior Account Management/Client Service experience can be beneficial, but not mandatory
- Proficient at Microsoft Office and should be inclined towards Data Analytics.
Why work with us?
- Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
- Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
- Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
- Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
- This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
- Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
- The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.
About the Company:
- Company Website: https://www.bizongo.in/">https://www.bizongo.in
- Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.
- We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team.
- Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.









