
Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development

About Growing Stars Consulting Private Limited
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- Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities.
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About Us
Apty is a rapidly scaling SaaS company helping global enterprises accelerate software adoption and digital transformation. With teams across India and the USA, we are building an AI-first Digital Adoption Platform that simplifies user experience, improves productivity, and reduces support overhead. We're on a mission to build a high-performance and people-centric culture that celebrates innovation, diversity, and growth.
Trusted by millions of users worldwide, including Fortune 1000 Companies, Apty empowers employees to excel in their roles by promoting engagement and enhancing data hygiene.
Role Overview
We are looking for a talented Full Stack Developer with 2–5 years of experience to join our dynamic team in Hyderabad.
As a Senior Full Stack Developer at Apty, you will contribute to the design, development, and maintenance of cutting-edge web applications and browser extensions that serve enterprise clients worldwide. You should have strong problem-solving skills and be proficient in both front-end and back-end technologies.
Key Responsibilities
- Develop responsive and user-friendly web interfaces using HTML, CSS, and React.js.
- Build robust server-side applications and APIs using Node.js.
- Design and manage relational databases using SQL.
- Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
- Debug, troubleshoot, and enhance existing applications for optimal performance and scalability.
- Ensure code quality through reviews, testing, and adherence to best practices.
- Stay updated with the latest trends and technologies.
Education Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
Requirements
- Strong programming and problem-solving skills.
- Proficiency in HTML, CSS, and React.js for front-end development.
- Experience with Node.js for back-end development.
- Good understanding of relational databases, including SQL.
- Familiarity with RESTful APIs and web application architecture.
Benefits
- An opportunity to work with a fast-growing SaaS company impacting millions of users globally.
- A collaborative and inclusive work environment.
- Opportunities for professional growth and skill development.
- Competitive salary and benefits package.
Apply only if you can join within 2 week of selection.
Ideal for candidates who would like to be part of the learning process across growing technologies and embark journey on a tech architect path. Very deep into technologies and eager to learn and adapt with technology advancement
Job Description:
• Proficient ASP.NET/.NET CORE, Web API, MVC, Entity framework and MS SQL/MySQL is mandatory.
• Experience with HTML5/CSS3, JavaScript/jQuery, Angular; web-service: SOAP, RESFUL, MVC API
• Willing to learn new technologies
• Have good knowledge or experience with Agile/SCRUM development method
• Detail oriented, self-motivated and disciplined, with ability to complete assigned tasks with minimal oversight in a professional and timely manner is a must
|| #5daysworking || #flexibleworkinghours || #employeeorientedpolicy || #attractivebonus
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
We are a growing team of 160+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, and skills development initiatives are the big takeaways at Appitsimple Infotek.
URL: https://appitsimple.com/about">https://appitsimple.com/about
Product: CallHippo.
CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.
Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.
Experience -2+ Years
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Ono Labs Private Limited is committed to providing equal opportunities without any discrimination on the grounds of age, ancestry, marital status, color, physical or mental disability, origin, nationality, political affiliation, religion, race, gender, sexual orientation, and any other characteristics protected by applicable law, regulations, and ordinances.
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- Analysis and response to previously unknown hardware and software vulnerabilities.
- Preparing disaster recovery plans.
SOC analysts are considered the last line of defense and they usually work as part of a large security team, working alongside security managers and cybersecurity engineers. Typically, SOC analysts report to the company’s chief information security officer (CISO).
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