Customer Support Executive

at Growing Stars Consulting Private Limited

Customer Support Executive

Growing Stars Consulting Private Limited

Company

Home

Customer Support Executive

at Growing Stars Consulting Private Limited

Posted by MOHAMMAD FAIZ

0 - 5 yrs

₹3L - ₹6L / yr

Jaipur, Alwar, Ajmer, Kota, Udaipur, Bharatpur, Jhunjhunu, Hanumangarh

Skills

Customer Support

Customer Service

English Proficiency

Operations

Customer Relationship Management (CRM)

Customer Success

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

Manage customer interactions via phone, email, or chat in a professional and timely manner.
Resolve customer queries, issues, or complaints with accuracy and empathy.
Maintain detailed records of customer interactions in the system.
Collaborate with internal teams for escalations and resolution follow-ups.
Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

Education: 12th Pass, Diploma, Graduate, or Postgraduate
Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

Excellent verbal and written communication in English
Strong interpersonal and problem-solving skills
Basic computer proficiency (MS Office, typing skills)
Ability to work in a fast-paced, team-oriented environment
Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

Competitive salary with performance-based incentives
Night shift allowances and cab facility
One-time complimentary meal during shifts
Opportunities for internal growth and role advancement
Exposure to international client processes and professional development

Position Summary

Key Responsibilities

Manage customer interactions via phone, email, or chat in a professional and timely manner.
Resolve customer queries, issues, or complaints with accuracy and empathy.
Maintain detailed records of customer interactions in the system.
Collaborate with internal teams for escalations and resolution follow-ups.
Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

Education: 12th Pass, Diploma, Graduate, or Postgraduate
Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

Excellent verbal and written communication in English
Strong interpersonal and problem-solving skills
Basic computer proficiency (MS Office, typing skills)
Ability to work in a fast-paced, team-oriented environment
Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

Competitive salary with performance-based incentives
Night shift allowances and cab facility
One-time complimentary meal during shifts
Opportunities for internal growth and role advancement
Exposure to international client processes and professional development

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About Growing Stars Consulting Private Limited

Founded :

2023

Type :

Products & Services

Size :

20-100

Stage :

Bootstrapped

About

N/A

Company social profiles

N/A

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