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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
Should have interest in Business development (B2C/ B2B) for Software Application
products/solutions.
Meet prospective clients, execute effective product demonstrations, emphasising product features
and benefits with focus on the value of the solution.
Meet with Committee Members of Apartments and societies to understand scope of business and
their expectations.
Prospect, educate, qualify, and generate interest for Sales Opportunities.
On-boarding new apartments on NoBrokerHood platform will be a major KRA for a BD.
Researching potential leads from open market, web searches, or digital resources.
Desired Candidate Profile:
Excellent communication and interpersonal skills.
Should be proficient in Hindi and English language, knowing regional language will be a plus.
Should be comfortable to work on weekends(Sat & Sun compulsory working), with a week off in
between Mon-Thursday.
Effective presentation and negotiation skills.
Hands on MS office excel, word & PPT etc.
- Manage the sales team to sell advertisement space and time.
- Maintain a good relationship with clients to ensure continuous business growth.
- Coordinate with Sales Head to set pricing for advertisements.
- Ensure on-time delivery and quality of advertisements.
- Ensure timely advertising billing and payment for customers
- Develop sales strategies to achieve short and long term sales revenue objectives.
- Review the sales processes and suggest improvements.
- Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
- Develop innovative and creative ideas for increasing sales.
- Develop an overall budget and manage expenses within the budget.
- Prioritize customers based on revenue potential.
- Determine new sales opportunities by studying the latest market trends.
- Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
- Determine the sales forecast and present the figures to the management and customers.
- Prepare sales presentations and proposals for customers.
at SpiderG - Gladiris Technologies Pvt.Ltd.
Candidate is expected to do:-
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Research accounts, identify key players and generate interest.
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals.
Requirements:-
- Min graduation but we prefer people with MBA (marketing)
- folks with titles – Inside sales in software / Business development
- Need to have a sale quota
- Proven inside sales experience.
- Track record of over-achieving quota.
- Strong phone presence and experience dialing dozens of calls per day.
- Proficient with corporate productivity and web presentation tools.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Shift Timing : US 6:30 pm to 3:30 pm
• On-boarding of new clients and servicing of existing clients for increased business. • Responsibility for the entire process of lead management, sales and business development.
• Data management to ensure 100% coverage in assigned territory and tracking other key parameter.
• Ensuring timely collection of all revenue from clients
• Ensuring end to end client relationship management and servicing
• Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives.
• Responsibility for achieving sales and revenue targets in the designated areas.
• Mapping of new projects and new Broker in designated territories, acquisition of new projects and new brokers to ensure coverage across designated territory.