11+ Marketing operations Jobs in Delhi, NCR and Gurgaon | Marketing operations Job openings in Delhi, NCR and Gurgaon

Below find the Job Description:-

Skill Set :

•  Hands-on experience with Advance Excel. 
• Team Handling experience
• The ability to generate excel reports & Validate them.
• Problem solving attitude
• Team Player

Job Responsibilities :

• Hand On experience in payments, stock management, Ecommerce Operations, Online Market Place, Cataloging (Procurement  Expert/ Inventory Management).
• Minimum 5 years of team handling experience
• Strong interaction with Internal & External teams.
• Managing Internal & External Merchants.
• Ticket & Escalation Management.
• Sale Support & getting higher discounts to improve sales

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Strong Technical Account Manager (Publisher Side) Profile

Mandatory (Experience 1) – Must have minimum 8+ years of total experience, including 5+ years as a Technical Account Manager / Publisher Operations professional in AdTech, Programmatic Advertising, or Digital Media

Mandatory (Experience 2) – Must have hands-on experience managing top publisher accounts or supply-side relationships; specifically publisher-side technical account handling

Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders

Mandatory (Experience 4) – Proven experience in technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers

Mandatory (Experience 5) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders

Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption

Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops

Power BI Developer-𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗠𝗶𝗻𝗶𝗻𝗴

Work Location: Noida (Hybrid).

What you’ll do:

• 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝘂𝘀𝗶𝗻𝗴 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 & 𝗣𝗼𝘄𝗲𝗿 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲
• 𝗕𝘂𝗶𝗹𝗱 𝘀𝗰𝗮𝗹𝗮𝗯𝗹𝗲 𝗱𝗮𝘁𝗮 𝗺𝗼𝗱𝗲𝗹𝘀 & 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀
• 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲 𝘄𝗶𝘁𝗵 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 𝘁𝗼 𝗱𝗲𝗳𝗶𝗻𝗲 𝗞𝗣𝗜𝘀 & 𝘂𝗻𝗰𝗼𝘃𝗲𝗿 𝗯𝗼𝘁𝘁𝗹𝗲𝗻𝗲𝗰𝗸𝘀

What we’re looking for:

• 𝟱+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗣𝗼𝘄𝗲𝗿 𝗕𝗜 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
• 𝗦𝘁𝗿𝗼𝗻𝗴 𝗗𝗔𝗫, 𝗣𝗼𝘄𝗲𝗿 𝗤𝘂𝗲𝗿𝘆 & 𝗦𝗤𝗟 𝘀𝗸𝗶𝗹𝗹𝘀
• 𝗣𝗿𝗼𝘃𝗲𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗺𝗶𝗻𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲
• 𝗣𝗼𝘄𝗲𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗶𝘀 𝗮 𝗽𝗹𝘂𝘀

Business Analyst (EDI Domain)

Role Summary:

Acts as the bridge between business users and the technical team, gathering requirements and ensuring alignment with migration goals.

Key Responsibilities:

• Document functional requirements for EDI migration.
• Analyze customer-specific configurations and needs.
• Facilitate workshops with SMEs and stakeholders.
• Validate technical solutions against business expectations.
• Support change management and training.

Skills Required:

• Experience in logistics and transportation EDI systems.
• Strong understanding of customer-specific EDI needs.
• Requirements gathering and documentation skills.
• Excellent stakeholder communication and facilitation skills.

Familiarity with process mapping tools.

There are various job roles within software development, each with its own focus and responsibilities. Some common job roles include:

1. **Software Engineer/Developer**: This role involves designing, developing, and testing software applications or systems.

2. **Front-end Developer**: Front-end developers focus on creating the user interface and experience of websites or applications using languages like HTML, CSS, and JavaScript.

3. **Back-end Developer**: Back-end developers work on the server-side of applications, managing databases, servers, and application logic using languages like Python, Java, or Node.js.

4. **Full-stack Developer**: Full-stack developers have expertise in both front-end and back-end development, allowing them to work on all aspects of an application.

5. **Mobile App Developer**: Mobile app developers specialize in creating applications for mobile devices, often using platforms like iOS (Swift) or Android (Java/Kotlin).

6. **DevOps Engineer**: DevOps engineers focus on streamlining the development process by automating tasks, managing infrastructure, and ensuring smooth deployment and operation of software.

7. **Quality Assurance (QA) Engineer**: QA engineers are responsible for testing software to ensure it meets quality standards and is free of bugs or errors.

8. **UI/UX Designer**: UI/UX designers work on designing the user interface and experience of software applications, focusing on usability and aesthetics.

• Drafting, reviewing and negotiating of customer/subcontractor agreements in a wide range of industrie.
• Extensive experience with vetting, drafting and negotiating master service agreements, subcontractor, non-disclosure agreements, statement of works, change orders etc.
• Well versed in local commercial and corporate law with global outlook.
• Collaborate with various business functions in connection with driving deal negotiations.
• Post signing contract management, including amendments to existing contracts, business team support and counsel
• Train the other legal team members on negotiation/drafting skills
• Managing, mentoring and leading team members.

• 8+ years of law firm experience with a mid to large size law firm or IT company or similar industry with a focus on general corporate law. An understanding of IT and IT sourcing contracts a plus
• Strong knowledge and experience in negotiating high value commercial contracts. Candidate should possess experience in handling international clients and exposed to international laws

About Visdum

Visdum is the world’s leading SaaS Solution for Sales Compensation Management. Founded in 2020 by ex-Oracle Executives who have 50+ years of experience in the IT industry, we’re an early-stage SaaS startup with a mission to democratize sales commissions.

Visdum helps Finance, Revenue Operations, and Sales teams manage and optimize sales incentive compensation process, giving real-time visibility to payouts and a decrease in calculation errors. Visdum helps SaaS teams around the world save hundreds of hours by automating commissions and drive higher sales revenue with a motivated sales team.

Our Impact So Far

• 13+ Countries Served
• $50M+ Commissions Processed
• We achieved all of this with a nimble team of 17

Job Role: Content Marketer

Location: Remote. We have an office in Noida, India, where you can feel free to drop by anytime. :)

The Opportunity

Visdum is looking to hire a Content Marketer to join our Marketing team. We’re disrupting the sales compensation market as the only solution that solves sales commissions for SaaS.

We are looking for an enthusiastic Content Marketer to join us on this disruptive journey. In this role, your core responsibility will be content creation, but you will also be responsible for distributing this content and engaging your audience. Our ideal candidate has 1-2 years of B2B content writing experience (bonus points for SaaS experience), an eye for detail, and the ability to write crisply using simple language.

Responsibilities:

• This role will involve creating high-quality content for the brand - social media posts, blogs, case studies, eBooks, emails, whitepapers, video scripts, infographics, posters, etc.
• Develop a good understanding of the “Sales Compensation” industry and the people involved in it to create compelling content to drive awareness and leads for Visdum.
• Own the social media calendar and strategy end-to-end.
• Collaborate with designers and developers to create landing pages, guides, and other relevant content for marketing and sales enablement.
• Come up with creative campaigns to improve Visdum’s engagement on LinkedIn.
• Write PR stories or external announcements to elevate the Visdum brand.
• Understand basic SEO practices needed to create high-quality content that converts.

Requirements:

• 1–2 years of B2B content writing experience (SaaS companies preferred).
• Experience of writing content for the US region is an added advantage.
• Basic design skills using Canva, Figma, Adobe Photoshop/Illustrator, etc.
• Exceptional writing skills, with a penchant for quality and attention to detail. We prefer simple language to jargon. Someone with a natural passion and a flair for storytelling and writing would fit in well.
• Basic understanding of SEO to track content performance
• Great research skills and the ability to obtain information from anywhere would be ideal. (Yes, all hail ChatGPT!)
• Understands the fundamental concepts of content distribution and audience engagement.