Management Trainee

• You will work directly with the two co-founders in helping the company to achieve its strategic and operational goals, by delivering key internal and external projects that are critical to the success of the company
• You will own the creation of all external facing material produced by the CEO Office for senior engagements with the promoters, board and all employees
• You will have a deep understanding of the company business model, the underlying profitability and levers of different business verticals
• You will be responsible for driving the rigour of analytical market based insights into actionable co-ordination between the Revenue team and the Brand team

 

What you need to have:

 

Work from anywhere. Our office, your home, or anything convenient.

• his role requires someone who will be responsible for executing and managing all activities related to product cataloging & pricing, ensuring all product details and prices on the platform are correct and updated
• The individual should have a sound understanding of Vendor Management, Operations, Attributes of the catalog, Category Knowledge.
• Ensuring an error free output & 0% escalations.
• Maintaining categorization of the products on the platform, Updating product information, including images and prices
• Uploading inventory stock positions Operational & co-ordination activities related to the catalog
• Manage Adhoc requests from Category and other internal teams and resolve them within a Specific TAT
• Demonstrate a flexible attitude and be responsive to change and last-minute requests.
• ​​Creation of vendors codes and Entering vendor details in the system. Setting up SKUs on the system. Assisting merchant team with required documentation with other functions and vendors.
• ​​Perform a variety of tasks in populating/procuring content for the product catalog from vendors. Engage with vendors to get product information as per the defined templates of attributes and images. The work includes content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, conducting QC, identifying and correcting errors, maintaining records of work received and work performed.

• 2-5 years of work experience in Catalogue operations.
• Should have prior experience with E-Commerce & handled external partners.
• Proficient in all MS Office, sound verbal & written communication
• A passion for always exceeding internal and external customer expectations.
• Proactive and able to work with stringent deadlines.
• Ability to follow the process - can follow SOPs consistently and quality check own work. Detail oriented.

A wholesome opportunity in a fast-paced environment will enable

you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (business vertical.‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

What you will do:

 

Desired Candidate Profile

 

What you must have:

You will work with the organisation's senior leadership to supervise day to day operational and administrative activities.

Responsibilities:
- setup and manage business processes and reporting
- work with senior management to achieve business goals
- supervise operations and processes in production, finance and sales

Requirements:
- Ability to work well in a team
- Strong analytical skills
- Written and verbal communication
- Good Written and Oral English/Hindi

• 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
• Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
• Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
• Excellent work ethic with result-driven attitude
• Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy

Personality Traits :

• Dynamic and Pro-active, Fast-Paced
• Desire to make an Impact on Positive Customer Experience
• Ability to work independently without supervision
• Strong work ethic

Roles and Responsibility

 

1. Looking after entire field operations

 

2. Coordinate with the sales and technical team to resolve the issues.

 

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

 

4. Addressing customer inquiries, concerns and suggestions.

 

5. Detect repetitive issues and finding a relevant solution for that.

 

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

 

7. Analyze and summarise the day’s work and reporting it to the team manager.

 

8. Manage maintenance of equipment / devices and services.

Note:

 

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.

 

      

 

 

 

 

 

About Unifynd Technologies
UniFynd Technologies Pvt. Ltd. is a technology-centric company focused on building innovative technology solutions. At UniFynd, we also actively consult and invest in early-stage startups and SMEs. We value positive energy, continuous learning, and clear communication and are committed to building a diverse and inclusive environment for people from all backgrounds.

Are you a Fynder?
We want to build beautiful products; by building a collaborative work environment that fosters creativity, promotes innovation and rewards team work. We’re in search of intelligent, motivated and interesting, young people who want to be part of a committed team in a fast-paced, hands-on start up in Mumbai, India.

Unifynd Technologies is looking for driven and self-motivated individuals who are eager to pursue a career in business strategy, marketing and business administration. The ideal candidate should have a keen analytical mind and strong communications and presentation skills.

Responsibilities
You are required to be present, ready and committed to everything on your plate. Based on your skills and interests, you will be required to add value to different projects and operations.
• Build long-lasting relations with retailers and consumers
• Research, study and evaluate potential opportunities
• Create quality presentations to onboard respective vendors and retailers
• Ability to prioritize, delegate and deliver work in a timely manner
• Communicate, extract value and increase participation with retailers
• Work with on-boarded retailers to add value to their participation
• Travel and coordinate with other business functions
• Assist and support the management of the company

Education & Experience
• Bachelors Degree from recognized University
• Previous experience in Operations, Customer Service, Data Management(is recommended)
• Ability to coordinate and assist various business functions
• Proficiency and aptitude for sales and customer relations
• Competency in creating and giving presentations
• Strong communication and time-management skills

Technical Skills:
Strong Verbal and Written Communication
Computer Skills: MS Word, MS Excel , MS Powerpoint
Qualities: Communications, Leadership, Time-Management, Thoroughness, Drive

Handling legal formalities, paperwork, documentation, MIS