Operations and Customer Success Intern

Job Description:

Position: Sr. Business Development Executive

Exp: 3+ Years of experience

Mandatory Skills:

Sr. Business Development Executive

We are seeking a highly motivated and experienced Business Development Executive to

join

Our dynamic team. The ideal candidate will be responsible for identifying new business

Opportunities, building and maintaining client relationships, and driving revenue growth

for

The company..

Locations: US, AUS, UAE

Description:

Identifying and developing new business opportunities by researching and analyzing

market

Trends and customer needs.

Sourcing Potential Customers From LinkedIn.

Develop, execute and independently manage an effective lead generation strategy, set

new

Meetings

Proven experience of bidding on Upwork platforms.

Proven experience In International Business Development, must in the IT industry.

Strong understanding of global business practices.

Hands-on experience with cold calling, email campaigns, and social media campaigns.

Manage and coordinate the sales process for international clients, from initial contact

to

Contract negotiation and closing.

Excellent communication and interpersonal skills, with the ability to build and maintain

Relationships.Developing and implementing strategic plans to increase revenue.

Providing exceptional customer service and support to ensure client satisfaction.

Creating and delivering presentations to potential clients.

Keeping up-to-date with industry developments, emerging technologies, and

competitors’

Activities.

Other activities as needed to increase lead generation resulting in new selling

Opportunities/meetings

Description

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable with both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

Requirements

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. PostgreSQL, MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

Job Summary:

As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).

Key Responsibilities:

• Plan and execute performance marketing campaigns that will make our competitors disappear (okay, not really, but we can dream, right?)
• Wave your wand (figuratively) to optimize campaign performance and improve ROI
• Juggle multiple campaigns at once without dropping any balls (or magic potions)
• Analyze campaign data and use your mystical powers to provide insights that will help us make more informed decisions
• Use your enchanting storytelling skills to captivate our audience and make them fall under our spell (and by spell, we mean buy our products)

Qualifications:

• Must have a degree (or equivalent experience) in marketing or a related field
• Experience with performance marketing campaigns (no prior experience with spells or magic required, but we won't hold it against you if you have it)
• Ability to work well under pressure (in case the Dark Lord decides to attack)
• Strong analytical skills (for divination purposes, naturally)
• A sense of humor (to keep us all entertained during those long hours of potion-making)

Technical/Core skills

1. Minimum 3 yrs of exp in Informatica Big data Developer(BDM) in Hadoop environment.
2. Have knowledge of informatica Power exchange (PWX).
3. Minimum 3 yrs of exp in big data querying tool like Hive and Impala.
4. Ability to designing/development of complex mappings using informatica Big data Developer.
5. Create and manage Informatica power exchange and CDC real time implementation
6. Strong Unix knowledge skills for writing shell scripts and troubleshoot of existing scripts.
7. Good knowledge of big data platforms and its framework.
8. Good to have an experience in cloudera data platform (CDP)
9. Experience with building stream processing systems using Kafka and spark
10. Excellent SQL knowledge

Soft skills :

1. Ability to work independently 
2. Strong analytical and problem solving skills
3. Attitude of learning new technology
4. Regular interaction with vendors, partners and stakeholders

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

• Managing the Salesforce team of consultants on a project.
• Advising clients in implementation of Salesforce products (Sales, Service, Marketing, Community Cloud etc...).
• Developing business requirements and functional designs to effectively shape Cloud solutions.
• Conducting & facilitating requirements and design sessions.
• Designing overall Salesforce architecture concept and SaaS ecosystem (e.g. CPQ solutions, Order Management solution, etc)
• Building of integration solutions between the CRM platform and other clients systems architecture.
• Driving project from Design through deployment phase.
• Effectively contributing to Proposals.

Top 5 Responsibilities

1. Analyse, design and implement solutions
2. Manage  team of developers in a highly dynamic environment
3. Anchor project calls, elicit details, allocate work and report status
4. Contribute to CoE and Proposals
5. Provide technical mentor-ship to the team

Technical Skills Required:

Strong in Salesforce Customisation (Apex, Visualforce, Triggers, Lightning Components etc...) and Configuration (Process Builder, Visual flow, OWD, Security Settings and other common Admin tasks).
Has extensive implementation experience in at-least 3 of the cloud offerings - Sales, Service, Marketing, Community Cloud.
Has worked on proposals.
Should have done deployment using at-least 2 approaches - ANT, Eclipse, Change sets.
Should have lead at-least 3 E2E Salesforce implementations (Design through Deploy).
Should have experience in building Web Services, both SOAP and ReST.