Operations and Customer Success Intern

Job Title: Restaurant Captain

Department: Operations Service

Location: Mumbai

Reports To: Restaurant Manager / Assistant Restaurant Manager

Position Summary:

The Restaurant Captain is responsible for supervising and coordinating the activities of the service team to ensure seamless guest experiences. This role bridges front-line service and management, ensuring smooth operations, adherence to service standards, and prompt issue resolution.

Key Responsibilities:

Guest Service & Operations

• Greet and assist guests with warmth and professionalism, ensuring memorable dining experiences.

• Supervise table set-up, service sequence, and clearing to maintain brand standards.

• Take and confirm guest orders, ensuring accuracy and timely delivery of food and beverages.

• Handle guest feedback or complaints promptly and effectively.

• Coordinate with kitchen and bar teams for smooth order flow and service timing.

Qualifications & Experience:

• Minimum 2–4 years of experience in restaurant operations or similar supervisory roles.

• Strong knowledge of F&B service standards and POS systems.

• Excellent communication, leadership, and interpersonal skills.

• Ability to handle pressure and multitask in a fast-paced environment.

About ZYSYGY

ZYSYGY is building Germany's zero-fee payment network. Merchants pay zero transaction fees. We route payments directly over SEPA Instant, bypassing Visa, Mastercard, and the entire card network chain. No hardware. No card reader. Just a phone.

We are building the first company to combine a fully software-based merchant POS with a consumer super-app for everyday financial life: payments, transport, utilities, government services, all in one place. Think what UPI did for India. We are doing it for Germany, from the ground up, on banking rails.

Role Overview

You will join the core engineering team as a founding engineer. You will own the backend payment engine end to end: transaction flows, wallet management, SEPA Instant settlement, KYB/KYC integration, recurring mandates, refund logic, and the compliance export layer (DATEV, Kassenbuch, GoBD, fiskaltrust). On mobile, you will contribute to the React Native consumer and merchant apps alongside our mobile engineer.

You will own what you build from development through deployment, monitoring, and production reliability. The architecture decisions you make in the first six months will run in production for years.

What you will do

Design and build the backend payment engine: transaction flows, wallet management, SEPA Instant settlement, offline payment authorization, and recurring mandate billing.

Own KYB/KYC integration and the compliance export layer: DATEV, Kassenbuch, GoBD, and fiskaltrust for KassenSichV.

Build REST APIs for financial-grade reliability and high-throughput transaction processing, including full R-transaction handling and reconciliation pipelines.

Contribute to the React Native consumer and merchant mobile apps alongside our mobile engineer.

Own the full lifecycle of what you build, from development through deployment, monitoring, and continuous improvement.

Integrate AI tooling into your development workflow as a matter of course: code generation, automated testing, and intelligent review.

Who you are

Meaningful hands-on experience building payment systems, fintech infrastructure, or financial APIs.

You have designed a ledger. You understand double-entry bookkeeping, immutable transaction records, and why you never update a financial row.

You have solved the partial failure. Money left one wallet and did not arrive in the other. You know how to detect it, resolve it, and make sure it does not happen again.

You understand idempotency at a design level. You have built systems that survive client retries, duplicate webhooks, and network drops without double-charging anyone.

You have built or reasoned about reconciliation: detecting discrepancies between your internal ledger and an external settlement file, and resolving them reliably at scale.

You understand KYC and KYB state machines, what happens when verification status changes mid-transaction, and what a regulator expects from your audit trail.

You are comfortable with SQL databases and own the full lifecycle of your code from development through deployment.

You can communicate technical decisions clearly to non-technical stakeholders. At this stage of the company, that matters.

You are a continuous learner. Payments infrastructure is a deep domain and you treat it that way.

You are comfortable with ambiguity and early-stage risk. There is no playbook yet. You will help write it.

Strong academic background preferred. Demonstrated engineering ability matters more than institution.

Relocation

Relocation to Munich, Germany, is on the table for the right candidate, including visa support.

Connect with the Founder

You can also connect with me on LinkedIn at www.linkedin.com/in/shabbir-maimoon

About Totex

At Totex Energy, we are building the future of intelligent distributed energy. Our AI-powered integrated energy system transforms buildings into grid-interactive assets, delivering HVAC, hot water, pool heating, EV charging, lithium storage, and thermal storage on a single unified platform.

Role Description

We need someone who can design it in CAD and build it by hand. You will own the sheet-metal enclosure design for Totex from initial design through fabrication, and then work alongside the engineering team to assemble and test the physical systems.

Responsibilities

• Design sheet metal enclosures, brackets, and structural sub-frames in SolidWorks or equivalent
• Select materials, coatings, and fastener strategies for IP-rated outdoor enclosures
• Hands-on fabrication: bending, cutting, drilling, fitting, and finishing sheet metal components in our workshop
• Assemble refrigeration and hydronic sub-systems, including EEVs, solenoid valves, sensors, and piping
• Support installation and commissioning of pilot systems in the field
• Troubleshoot fit, clearance, and thermal interface issues at the hardware level
• Work with external fabricators — write fabrication briefs, review first articles, close tolerance issues
• Feed lessons from build back into design revisions

Qualifications

• Currently pursuing or recently completed a degree in Mechanical Engineering or a related field.
• Proficiency in Mechanical Engineering principles and a strong foundation in Computer-Aided Design (CAD) tools.
• Demonstrated hands-on fabrication experience: you have physically made parts, not just designed them

Preferred skills

• Experience with heat pumps, HVAC, hydronic systems, or thermal storage
• Familiarity with IP enclosure standards
• Familiarity with cleantech, energy storage, microgrids, or grid-interactive technologies
• Powder coating and surface treatment selection for outdoor environments

Position Overview:

We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.

Responsibilities:

·        Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.

·         Analyze technical documentation, code repositories, and other relevant resources to extract key information.

·        Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.

·        Develop and maintain documentation standards, templates, and style guides.

·        Review and edit technical content produced by other team members for accuracy, clarity, and consistency.

·         Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.

·        Expert at using Generative AI ( LLMs)

Experience & Background

• 7 + years of experience in technical writing.
• Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
• Proficient in Google Docs, MS Office, graphs, and visualization tools.
• Solid understanding of various technology stacks and ability to document them effectively.

AI & Documentation Automation

• Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
• Experience with documentation automation and content optimization workflows.
• Genuine interest in working with AI-driven tools to enhance documentation processes.

Resume & Communication Skills

• Concise and well-structured resume with minimal grammatical errors.
• Excellent verbal and written communication skills (this is mandatory).
• Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
• Must be able to communicate with a global audience and handle various communication styles.

Technical & Documentation Tools

• Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
• Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
• Ability to handle graphs, process flows, and visual representation of technical information.

Requirements:

·        Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

·        Proven experience as a technical writer, with a focus on technology and architecture.

·        Strong understanding of software development processes, systems architecture, and technical concepts.

·         Proficiency in gathering and synthesizing information from multiple sources.

·        Excellent written and verbal communication skills, with the ability to tailor content for different audiences.

·        Attention to detail and a commitment to producing high-quality work.

·        Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).

·        Experience with Agile methodologies and working in cross-functional teams is a plus.

·        Ability to work independently with minimal supervision.

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Job Title: Business Development Executive (BDE)

Experience Level: 2+ Years

Location: Ahmedabad, Gujarat

Company Overview: Blockchain Solutions Network is a dynamic and rapidly growing company that is committed to innovation and excellence. We offer a range of products & services to our clients, and our success is driven by a talented and dedicated team of professionals.

We are currently seeking a Business Development Executive with 2+ years of experience to join our team and contribute to our continued growth and success.

Job Description: Position Summary: As a Business Development Executive at Blockchain Solutions Network, you will play a pivotal role in our growth strategy. Your primary responsibility will be to identify and develop new business opportunities, build relationships with potential clients, and contribute to the overall success of our sales and business development team.

Key Responsibilities:

● Lead Generation: Identify potential clients through various channels, including market research, cold calling, social media, and industry events.

● Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. ● Sales Pitch: Develop and deliver compelling sales pitches and presentations to potential clients, showcasing our products/services and value proposition.

● Sales Funnel Management: Maintain and update the sales funnel, including lead tracking, follow-up, and status reporting.

● Market Research: Stay updated on industry trends, market conditions, and competitor activities to make informed business development decisions.

● Sales Collateral: Assist in the development of marketing materials, proposals, and sales collateral to support the sales process.

● Networking: Attend industry events, conferences, and trade shows to expand your professional network and identify new opportunities.

● Reporting: Provide regular reports and updates on sales activities and progress to the senior management team.

Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in business development, sales, or related roles. Proven track record of achieving and exceeding sales targets. Excellent communication and presentation skills. Strong negotiation and relationship-building skills. Self-motivated, proactive, and results-oriented. Ability to work both independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.

125 Crore (1.25billion) Indians are denied access to Formal Credit. Contrarily, Indians have 23000 tonnes of gold in their homes, its worth approximately 110 Lakh Crores ($1.4Trillion). Over 70% of this gold is in Rural India, which is also the most underbanked. Yellow Metal was founded in Nov 2019 with the purpose to transform the way people use their household gold. We believe we can monetize this gold mine for rural India to make their lives better.

The first step in this direction is to enable Rural India with a simple gold loan in 30 mins at their doorstep.

Technology is at the core of building a simple, efficient, and effective consumer experience that will help build trust. We're looking for high-energy people capable of becoming founding members of a startup and those who want to raise the bar of performance and productivity.

Desired Background

1. You can develop cross-platform mobile applications in Flutter
2. You can work in close conjunction with product, design, backend, and QA teams to develop features
3. You can suggest and follow best practices and coding standards
4. You can plan, estimate, and own the deliveries of your project

Required Skills

• 2+ years of experience and a track record in building mobile Apps. (Android or iOS. Both are a huge plus).
• 2+ years of experience in Flutter & PHP.
• Expertise in working with different state management approaches.
• Expertise in performance tuning of Flutter Apps.
• Bonus point: Track record of building an application from scratch and scaling it.

Why Join Us

• We are working on a problem that has an impact to the root level of the country
• Remote First
• Comprehensive health insurance
• Up-skilling Budget
• Equity for all

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making calls per day, generating interest, qualifying prospects and closing sales.

Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure

Requirements:

• Comfortable working in Sales profile
• Build long-term trusting relationships with clients
• Stay up-to-date with new products and new pricing/payment plans
• Strong phone presence and experience dialling dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively