Assistant Manager - Business Sales & Operations

Head of Growth and Operations

Organisation Overview

Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.

Location: Chennai (Work from office) 

Job Overview

We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.

The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.

Responsibilities

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
• Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
• Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
• Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
• Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
• Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
• Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
• Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
• Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
• Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
• Drive employee engagement, talent development, succession planning, and team capability building within the division.
• Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
• Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
• Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
• Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
• Demonstrated experience leading and managing high-performing cross-functional teams.
• Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
• Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
• Proven ability to manage multiple teams, projects, and client engagements simultaneously.
• Experience establishing KPIs, managing performance, and driving operational improvements.
• Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Experience managing client relationships, service delivery operations, and business performance metrics.
• Ability to influence, motivate, and develop teams in a fast-paced environment.
• Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
• Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

Business Development Executive & Manager – IT Infrastructure & Cybersecurity

Solutions

Experience Required

2–6 years of experience in IT Infrastructure / Solutions selling, preferably in Cyber Security,

Cloud, Data Centre Networking, Servers & Storage.

Key Responsibilities

 Identify and create new prospective accounts to expand the customer base.

 Meet and exceed assigned revenue targets through effective sales strategies.

 Develop a basic understanding of products across Cyber Security, Cloud, Data Centre

Networking, Servers & Storage.

 Follow the required sales process diligently to ensure consistency and compliance.

 Maintain accurate and timely entries in the CRM system for pipeline management and

reporting.

 Build strong client relationships through effective communication and interpersonal skills.

 Collaborate with internal teams to ensure smooth delivery of solutions and customer

satisfaction.

Required Skills & Competencies

 Strong ability to generate new business opportunities.

 Goal-oriented mindset with proven ability to meet revenue targets.

 Basic product knowledge in IT Infrastructure domains (Cyber Security, Cloud, Networking,

Servers & Storage).

 Familiarity with sales processes and CRM tools.

 Excellent communication and interpersonal skills.

 Team-oriented with a proactive and positive attitude.

Qualifications

 Diploma or Bachelor’s degree in Business, IT, or related field.

 Demonstrated success in sales roles within IT Infrastructure or related industries

Strong UX / Product Designer profile

Mandatory (Experience 1) - Must have 3+ YOE in UX / Product Design, with a focus towards B2C Products

Mandatory (Experience 2) - Must have recent 2+ YOE in a Good Product Company

Mandatory (Experience 3) - Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)

Mandatory (Experience 4) - Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders

Mandatory (Portfolio) - Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products

Mandatory (Company) - Product Company only

Mandatory Criteria

• Looking for candidates from Bangalore and NP less than or equal to 20 days
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 6+ years of experience in quality assurance or software testing, with at least 3 years focused on test automation and 2+ years in a leadership or senior role.
• Solid knowledge of SQL Experience in architecting and implementing automated testing frameworks . Strong in programming/scripting languages such as Python, Java, or JavaScript for automation development.
• Expertise with automation tools like Selenium, Playwright, Appium, or RestAssured, and integrating them into CI/CD workflows.
• Proven leadership skills, including mentoring junior engineers and managing team deliverables in an agile environment.
• Experience with test management tools (e.g., TestRail, qTest) and defect tracking systems (e.g., Jira).
• Deep understanding of testing best practices, including functional, regression, performance, and security testing.
• Ability to analyze system architecture and identify key areas for test coverage and risk mitigation.
• Experience with containerization technologies (Docker, Kubernetes) and cloud platforms (AWS preferred). Understanding of performance, security, and load testing tools (e.g., JMeter, OWASP ZAP).
• Familiarity with observability and monitoring tools (e.g., ELK Stack, Datadog, Prometheus, Grafana) for test environment analysis.

If interested kindly share your updated resume on 82008 31681

We are looking for Freelance/Contract IT Recruiters with a minimum of 2 years of industry experience to join our team immediately.

Requirements:

Experience in handling Contract, C2C and FTE positions in IT

Strong understanding of the end-to-end IT recruitment process

Ability to work in a fast-paced, target-driven environment

Excellent Communications skills 

What We Offer:

Fixed Salary + Incentives

Opportunity for a full-time hire after 6 months (based on performance)

React Native

 Minimum 4+ years of hands-on experience in React Native

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Integrate third-party APIs

- Build pixel-perfect, buttery smooth UIs across both mobile platforms

- Experience with code optimization and performance improvements

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Knowledge in creating and publishing APK file to both play store and app store is added advantage

- Efficiency to take ownership over the assigned project

- Excellent leadership quality and positive attitude to reach the business objective

- Effective performance with high quality (bug free) output and on time delivery to meet the deadlines.

Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
C# programming skills to write Scripts.
Familiarity with level design and planning.
Knowledge of with game physics and particle systems.

location : Ahmedabad 
only work from office 
face to face interview 
urgent requirement

Hi,

Kindly find required details regarding this open position below.

Job Description:-

Job Location - Pune Kharadi (World Trade Centre)
Experience: 4+ Yrs
Skills: Full Stack/BackEnd/FrontEnd developer
Primary Skills: HTML, CSS, JAVASCRIPT, NODEJS and ANGULAR or ReactJS

Responsibilities -
As a Full Stack, you will develop applications in a very passionate environment being responsible for Front-end and Back-end development. You will perform development and day-to-day maintenance on large applications. You have multiple opportunities to work on cross-system single-page applications.. The ideal candidate will be able to manage our architect platforms, while looking for ways to grow our networks in a cost-effective way to meet future needs. You will be responsible for developing, maintenance and growth plans, creating annual and project budgets, managing the IT staff and keeping the executive team up to date on the latest data technologies that could help the company to succeed.

Responsibilities for - Full Stack:

Serve as technical throughout the full development lifecycle, end-to-end i.e. Planning to Delivery
Gather functional requirements and translate requirements into technical specifications
Provide design reviews to other engineers, i.e. feedback on Architecture, Design, Integration, Performance and Scalability
Design and Implementation of the overall web architecture including Database
Design and construction of our REST API & Integrating it with front-end UI
Ensuring the entire stack is designed and built for speed and scalability

 Skill Sets:

Minimum 4+ Years’ experience with:
Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
Expertise in back-end programming language JavaScript, TypeScript, NodeJs
Familiarity with framework—both front-end and back-end, Angular / React
Familiarity with CSS pre-processors, bundlers, and associated languages/syntaxes/libraries e.g., Sass, Less, or webpack
Database design and management
Thorough understanding of user experience (UX)
Proficiency with Git
Bachelors Degree or equivalent

Please feel free to contact me if you need anything.