Senior Platform Engineer

Designation : Junior Executive – Billing

Job Location : MAHAPE

Billing Executive

 B.Com graduate.

 Minimum 1 year experience.

 70% office work and 30% field work.

 Should be able to handle billing and collections.

 Suitable Candidates:

 Pure billing experience

 Billing + accounts

 Junior accountant willing to do billing and field work

 ERP / Tally experience is acceptable.

Role Summary

The Junior Executive – Billing plays a supporting role in the Commercial Department, assisting in basic billing

documentation, logsheet collation, cheque deposit coordination, and data upkeep. The role ensures foundational

billing tasks are completed timely and helps maintain clean records to support the department’s overall monthly

billing targets.

Education & Skill Requirements

 Graduate (Commerce preferred)

 0–2 years of experience in basic accounts, billing, or admin roles

 Familiar with Excel, PDF editing, and scanning

 Basic knowledge of GST, billing terminology

 Good discipline in documentation and communication (English or Hindi)

Key Responsibilities

Billing Support & Documentation

 Assist in collecting data and logsheets from internal teams

 Help prepare basic RA/proforma invoices as per format

 Print, scan, and file billing copies (soft & hard copy)

 Courier or hand over bills via office boys for submission

Logsheet & Record Keeping

 Update and maintain logsheet records in Excel

 Help prepare deduction templates for operator and breakdown

 Assist in preparing billing compliance folders and GRNs

Cheque Coordination & Deposit

 Collect cheques from admin team or site

 Ensure timely deposit in bank or handover to accounts team

 Maintain daily tracker of cheque pickup/deposit

Reporting & Follow-up

 Submit daily task update on group by EOD

 Report pending work or delays to Executive / Sr. Executive – Billing

 Keep records ready for audit and HOD reviews

Role: Book Designer

Exp: 3-8 years

CTC: up to 8 LPA 

Designer’s Responsibilities :

● Design and ideate visually compelling books that help in serving the right target audience and represent the essence of the content.

● Collaborate closely with authors, editors, and cross-functional teams to ensure a singular goal and vision for each publication project.

● Create dierent design iterations of editorial layouts for the publication that enhance the readability, understandability, and aesthetics of the design.

● A strong foundation in typography, color theory, and visual identity of a product

● Engage in collaborative brainstorming sessions to generate innovative design concepts.

● Manage multiple design projects evidently and adhere to project timelines while ensuring high design quality set by the company.

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

.

View Job: click here

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the

United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Position Overview:

We seek a highly skilled and experienced Senior/ Lead Software Engineer to join our innovative team. The ideal candidate will have a strong background in Java development and be proficient in various backend technologies and frameworks. The role involves designing, developing, and maintaining high-performance, scalable backend systems. The candidate should be comfortable working in a Linux environment and have hands-on experience with both SQL and NoSQL

databases, as well as modern containerization and orchestration tools.

Key Responsibilities:

• Design, develop, and maintain backend services using Java, Spring Boot, and Vert.x.

• Implement and manage database solutions using SQL and NoSQL databases.

• Work with Hibernate for ORM (Object-Relational Mapping).

• Develop and manage caching mechanisms with Redis.

• Implement messaging and streaming solutions using Kafka.

• Utilize Docker for containerization and Kubernetes for orchestration.

• Perform system designing to ensure high availability, scalability, and reliability of applications.

• Design and develop microservices or monolithic architectures based on project requirements.

• Collaborate with front-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience.

• Write clean, scalable code using Java programming languages.

• Revise, update, and debug code.

• Improve existing software.

• Develop documentation throughout the software development life cycle (SDLC).

• Serve as an expert on applications and provide technical support.

Mandatory Skills and Qualifications:

• Proven experience as a Java Backend Developer.

• Strong expertise in Java, Spring Boot, and Vert.x.

• Proficient in using Hibernate for ORM.

• Extensive experience with Linux operating systems.

• Hands-on experience with Git version control system.

• Solid understanding of SQL and NoSQL databases.

• Experience with Redis for caching.

• Practical knowledge of Kafka for messaging and streaming.

• Proficiency with Docker for containerization and Kubernetes for orchestration.

• Strong understanding of system designing principles.

• Experience with microservices or monolithic architecture.

• Excellent problem-solving skills and attention to detail.

• Ability to work independently and as part of a team.

• Strong communication skills.

Preferred Skills:

• Familiarity with CI/CD pipelines.

• Knowledge of cloud platforms (AWS, Azure, GCP).

• Understanding of network protocols and security.

Educational Qualifications:

• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.

Why Miko?

• Cutting-Edge Technology: Work with the latest in AI, robotics, and software development.

• Dynamic Work Environment: Collaborative and inclusive culture encouraging creativity and innovation.

• Career Growth: Opportunities for continuous learning, mentorship, and professional advancement.

• Impactful Work: Contribute to products that enhance the learning and play experiences of children worldwide.

• Global Reach: Be part of a brand that has a significant international presence.

• Innovative Products: Develop revolutionary products like the Miko robot.

• Supportive Culture: Enjoy a diverse, inclusive, and well-balanced work-life environment.

• Competitive Compensation: Receive competitive salaries and benefits packages.

• Entrepreneurial Spirit: Bring your ideas to life in a company that values initiative.

• Community Engagement: Participate in outreach programs and initiatives that give back to the community.

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Requirements: -

1. Mandatory - ISO 27001:2013 lead implementor certified
2. Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)
3. Good to have – CISA, CISM, Risk management certification, Privacy certifications.
4. Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.
5. This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.
6. Good documentation skills.
7. Develop, implement, maintain, review and continually improve Information Security policies.
8. Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.
9. Manage and maintain a risk register / risk database along with risk treatment plans.
10. Good understanding of physical and environmental security.
11. Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.
12. Provide training to the employees on Privacy & Information Security Management System on regular intervals.
13. The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.
14. Mandatory: Good verbal and written communication skills. Eye for details.
15. Good presentation skills.
16. Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

2+ years of experience working with backend development.

1+ year experience in GoLang Backend Development.

Must show your previous work.

Deployed at least 3 complete products which use REST APIs.

Exposure to making Postman docs.

Knowledge/ Experience of modern authorisation mechanisms, such as JSON Web Token and cookies.

Experience in handling  business requirements and translate them into technical requirements.

Experience with version control such as Git and GitHub
Should have a knowledge of

1. GoLang, GoLang Clean Arch, GoRoutines, GORM, Docker, Go Fiber, PostgreSQL

.

• Knowledge on recruitment cycle.
• Knowledge on job portals like Naukri, linkedin etc.
• Good written and verbal communications.
• MBA-HR is a must

Job Description:

• We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.

Responsibilities:

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
• Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
• Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments. 
• Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice. 

Requirements:

• 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
• Sound knowledge in HTML and CSS
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Passionate to create good design and usability
• Knowledge of Pixi js (is plus)
• Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling. 
• Strong knowledge of design and architectural patterns. 
• Experience of software development methodologies and structured approaches to system development. 
• Write high quality source code to program complete applications within deadlines

Person Specification: 

• Should have strong communication and interpersonal skill
• Bright and enthusiastic, self starter
• Excellent analytical and problem-solving skills
• Outstanding presentation skills
• Implemented CI and Automated frameworks in Enterprise environment 
• Past experience in CI/CD/DevOps practices 
• Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities