As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Meesho
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Need a Native Latin American Candidate only.
● Candidate must have an Ecommerce background.
● Candidate should speak Spanish fluently.
● Should be strong in Supply Chain
● Need candidates from 3 PL only
● Candidate should have Minimum of 8+ years of progressive experience in warehouse, distribution, or logistics management, with at least 5 years in a senior management or director-level position.
● Salary will be 70 k USD to 85 k USD Fixed.
-
Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
-
Need experience with transport cost sheet along with logistics planning.
-
Basic knowledge about transport management system, different truck types, transport automation and technology is essential
-
He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
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He/She will solve transport / logistics cost sheet in logistics domain
Role: SCM Ops Lead
Location: Sultanpur, Delhi
About the company:
They are are building a data and technology-driven, driver-centric platform to electrify last mile mobility in the country.
Our Fi-Ne-Tech platform is easing electric mobility adoption by solving three major problems for drivers: access to credit, low earnings, and poor asset life.
It is one stop solution of easy financing, predictable asset management and wider distribution network of energy and service will be powering a community of million drivers towards financial security.
Scope of Work
1. The incumbent will be responsible for stitching the process for fulfilling the demand
2. Have full hold on warehousing, products being handled, inventory management
3. Supply/demand planning, preparing and forecasting for future demands, maintaining MoQ
4. Logistics management for inbound and outbound transportation of materials
Reporting: Head of Customer Success
Growth Path:
With the zeal to learn and grow, the person can delve into any of the following roles and more:
1. Supply Chain Manager
2. Logistics/Inventory Manager
3. Procurement and Process Manager
So, if you are
● Great with coordination and documentation
● Understand the concept of ‘ZERO’ inventory
● Smart enough to forecast and manage the supplies as per demand
● And negotiation is your key skill
• Responsible for leading and overseeing all operations in the company with Ownership
• Understand the entire Logistics process flow and drive the Operations team to achieve
maximum efficiency.
• Assisting in recruitment of Operations & Supply teams along with the support from HR
team
• Distribution of sales targets amongst the team members to ensure that the monthly
targets are achieved.
• Coordination with the different stakeholders and teams for smooth operations
• Updating the management team with progress, challenges, and developments on a
periodic basis.
About the Role:
Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.
This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.
Key Duties and Responsibilities
Order Management
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Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer
-
Check for payment receipt via bank statement/ mails, messages
-
Order release from finance and tracking of pending orders
-
Create delivery order and share with the warehouse team
-
Review dispatch details, follow up with customers for logistics partner
-
Backorder management and apt stock allocation
-
Samples for product evaluation order entry in SAP
-
Tracking sample shipment to sales team
-
Expiry stock management data MIS
Inventory Management
-
Support stock queries from sales team
-
Communicate pending order status to sales team/ customers
Credit & Debit Note Management
-
Coordinate with the external claims processing vendor and internal stakeholders
Others
-
MIS - pending orders in system region wise
-
Product evaluation sample processed monthly reports
Language Skills Required
-
Speaking: English
-
Writing/Reading: English
Education/Experience/Qualifications:
-
Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline
-
Minimum of 5 years of experience related to supply chain or similar functions
-
Excellent communication (written and verbal) skills
-
Willing to work to tight deadlines
-
Demonstrated track record of taking the initiative
-
Executive presence and ability to influence stakeholders
-
Excellent analytical skills
Desired and required:
-
Working knowledge banking operations
-
Strong and wide understanding of Excel & Report writing
-
Computer literate including good understanding of any ERP system, preferably SAP
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -
- You are interested to work in Web3 & Crypto.
- You can work on general management operations for the company.
- You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
- You have preferably worked with a hardware startup before.
- You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
- You can handle international logistics and procurement of electronic components.
- You can handle inventory of the hardware product.
- You strive towards operational peak efficiency.
- You can handle the accounting and finances of the company.
- If need be, you can help us with the QA of the product.
- You can commit for at least 6 months.
LeadershipDesignation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon