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Operations Executive
Operations Executive
Meesho's logo

Operations Executive

Bernad Sanu's profile picture
Posted by Bernad Sanu
2 - 6 yrs
₹3L - ₹5L / yr
Bengaluru (Bangalore)
Skills
Operations
Logistics
Supply Chain Management (SCM)
Reverse logistics
3pl
First mile
Lastmile
Job Brief:

As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.

Responsible

➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Meesho

Founded :
2015
Type :
Product
Size :
500-1000
Stage :
Raised funding

About

Meesho is India’s fastest-growing internet commerce company. We want to make eCommerce accessible to all. Our vision is to enable 100 million small businesses in India, including individual entrepreneurs, to succeed online. Our mission is to democratize internet commerce by bringing a range of products & new customers online. What started, six years ago, as a reseller-focused platform enabling millions to sell online, has now emerged as a single ecosystem connecting sellers, to consumers and entrepreneurs.
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Connect with the team

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Lerazade Poonawala
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Bharti Chandel
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Sneha Choudhury
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Bharat T
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Bernad Sanu

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Dear Candidates, Company: TRUGlobal Software India Pvt. Ltd. Website : www.truglobal.com TRUGlobal is a Global IT Services Company headquartered at California with regional office in Dallas, Washington DC. In India we have operations in Bangalore & Pune. Work Title: Oracle apps SCM Techno Functional consultant Total Experience: 7-15 Yrs Work Location: Pune or Bangalore Candidate can apply from any other location Please find below JD Details At least 7 to 15 years of relevant experience in Oracle Application and worked as Techno Functional consultant in SCM area. Candidate must have knowledge of Supply Chain fundamentals including activities and business models in the following business area: Oracle Purchasing, Inventory, Order Management, Procurement, Inventory and Order Management with requirement gathering and process maps, configuration etc. Should have worked on 2 projects of any type (implementation, end-to-end project, roll outs, support, professional Services, consulting engagements) handling supply chain in service industry. Should have worked on Oracle R12. Conversant enough to develop Functional/Technical design documents. Data Conversion Must have implementation/up-gradation/support experience on Oracle Apps R12.2.4 (at least 2) Knowledge on functional design of customizations. Strong written and verbal communication skills. Primary Skills: Oracle Purchasing, Inventory, Order Management
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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