As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the job
We're looking for a 'Supply Chain Executive' who's eager to learn, owns outcomes, and is comfortable wearing multiple hats. Reporting directly to the founder, you'll own end-to-end supply chain operations from production coordination to last-mile fulfilment. Ideal for someone who wants real responsibility early in their career and a front-row seat to how a D2C brand actually runs.
Key responsibilities:
A. Inventory & order management:
1. Manage inventory across Amazon FBA, website, quick-commerce, and office/retail orders
2. Track stock levels and movement; prevent stock-outs and overstocking
3. Handle daily order processing and fulfilment coordination
B. Amazon FBA, marketplaces and Q commerce:
1. Plan replenishment and dispatch to Amazon FBA and Q-comm
2. Monitor stock health, ageing inventory, and timelines
3. Coordinate with marketplace ops for smooth fulfilment
C. Production & vendor coordination:
1. Coordinate demand planning and batch scheduling with production partners
2. Track production timelines; ensure timely warehouse dispatch
3. Support quality checks and packaging readiness
D. Demand planning & forecasting:
1. Support forecasting based on sales trends, launches, and campaigns
2. Plan inventory for promotions, festive spikes, and new SKUs
E. B2B & institutional orders:
1. Manage order processing for B2B, HoReCa, and bulk accounts
2. Coordinate with sales on stock allocation and delivery schedules
F. Process building:
1. Set up scalable supply chain processes and trackers
2. Create SOPs for inventory, order flow, and coordination
3. Continuously improve systems as we scale
G. Cross-functional support:
1. Work with marketing, sales, and finance on launches and reporting
2. Support offline retail fulfilment and ad-hoc ops needs
Why join Hotchaa:
1. Build a department from scratch
2. Work directly with the founder
3. High learning curve, real responsibility
4. Grow with the brand as we scale
Other requirements
Who we're looking for:
1. Minimum 1 year of experience in supply chain, operations, logistics, or D2C/e-commerce
2. Comfortable working in a startup environment with ambiguity
3. Strong execution mindset — gets things done, not just planned
4. Proficient in Excel/Google Sheets; tracking and reporting is core to this role
5. Organized, proactive, detail-oriented, and eager to take ownership
Bonus: exposure to Amazon FBA, D2C brands, FMCG, or food & beverage
Key Responsibilities
Handle export documentation in compliance with Indian customs regulations, specifically for apparel shipments
Prepare and verify documents such as:
Commercial Invoice
Packing List
Shipping Bill
Bill of Lading / Airway Bill
Certificate of Origin
Coordinate with freight forwarders, CHA (Custom House Agents), and transporters for smooth shipment execution
Ensure timely clearance of shipments and adherence to export timelines
Maintain accurate shipment records and documentation for audits and compliance
Track shipments and update internal stakeholders on status
Resolve shipment-related issues (delays, documentation errors, customs queries)
Work closely with internal teams (production, sales, warehouse) to align dispatch schedules
Required Skills
Technical Skills:
Strong knowledge of export procedures and Indian customs regulations
Experience in apparel export documentation
Familiarity with logistics processes (air/sea shipments, incoterms)
Good working knowledge of MS Excel, Word, and email communication
Experience with ERP systems is a plus
Core Skills:
Good written and verbal communication in English
Attention to detail (critical for documentation accuracy)
Problem-solving ability
Time management and ability to meet deadlines
Preferred Experience
Prior experience in a similar shipping/logistics role within an export-oriented company
Hands-on coordination with CHA, freight forwarders, and customs
About the Role:
Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.
This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.
Key Duties and Responsibilities
Order Management
-
Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer
-
Check for payment receipt via bank statement/ mails, messages
-
Order release from finance and tracking of pending orders
-
Create delivery order and share with the warehouse team
-
Review dispatch details, follow up with customers for logistics partner
-
Backorder management and apt stock allocation
-
Samples for product evaluation order entry in SAP
-
Tracking sample shipment to sales team
-
Expiry stock management data MIS
Inventory Management
-
Support stock queries from sales team
-
Communicate pending order status to sales team/ customers
Credit & Debit Note Management
-
Coordinate with the external claims processing vendor and internal stakeholders
Others
-
MIS - pending orders in system region wise
-
Product evaluation sample processed monthly reports
Language Skills Required
-
Speaking: English
-
Writing/Reading: English
Education/Experience/Qualifications:
-
Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline
-
Minimum of 5 years of experience related to supply chain or similar functions
-
Excellent communication (written and verbal) skills
-
Willing to work to tight deadlines
-
Demonstrated track record of taking the initiative
-
Executive presence and ability to influence stakeholders
-
Excellent analytical skills
Desired and required:
-
Working knowledge banking operations
-
Strong and wide understanding of Excel & Report writing
-
Computer literate including good understanding of any ERP system, preferably SAP
Need a Native Latin American Candidate only.
● Candidate must have an Ecommerce background.
● Candidate should speak Spanish fluently.
● Should be strong in Supply Chain
● Need candidates from 3 PL only
● Candidate should have Minimum of 8+ years of progressive experience in warehouse, distribution, or logistics management, with at least 5 years in a senior management or director-level position.
● Salary will be 70 k USD to 85 k USD Fixed.
Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
· Project Delivery:
Work independently in client facing situations as well as part of larger project teams in the design, development and implementation of new and improved business processes and enabling technology in Logistics, Supply Chain and IT transformation related projects.
Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
- Recieving
- QC Check
- Stacking
- Inventory Managment
- Delivery
- People Management
- Retail Operations
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon