As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.

About Meesho
About
Connect with the team
Similar jobs
An Air Freight/Ocean Freight Process Associate is responsible for handling
various operational tasks such as Import and export related tasks.
Our role would be effective communication with stakeholders/Clients.
Roles and Responsibility:
* Pricing for International Ocean and Air operations
* Domestic (Inland) operations
* Freight cost negotiation for Sea/Air shipments with shipping line &
forwarders.
* This involves analyzing customer requirements, such as cargo volume, weight, destination, and delivery timeline, and calculating the
associated costs such as transportation charges, customs duties,
insurance, and any additional services required by the customer.
- Should have min. 1 yr. BPO Calling exp (preferably International process)
- should have good communication
- Ready to work in rotational shift & rotational week off
Process: US Logistics Process, responsible to coordinate between Delivery center & Truck Drivers for the dispatch & delivery of goods
Work location - Quosphere Infosolutions Pvt Ltd, Mahape, Rupa Solitaire
Transport Boundaries: Dombivali, Thane, Panvel
Joining: Immediate
Benefits: Work in corporate environment, Additional shift allowances
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
About the Role:
Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.
This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.
Key Duties and Responsibilities
Order Management
-
Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer
-
Check for payment receipt via bank statement/ mails, messages
-
Order release from finance and tracking of pending orders
-
Create delivery order and share with the warehouse team
-
Review dispatch details, follow up with customers for logistics partner
-
Backorder management and apt stock allocation
-
Samples for product evaluation order entry in SAP
-
Tracking sample shipment to sales team
-
Expiry stock management data MIS
Inventory Management
-
Support stock queries from sales team
-
Communicate pending order status to sales team/ customers
Credit & Debit Note Management
-
Coordinate with the external claims processing vendor and internal stakeholders
Others
-
MIS - pending orders in system region wise
-
Product evaluation sample processed monthly reports
Language Skills Required
-
Speaking: English
-
Writing/Reading: English
Education/Experience/Qualifications:
-
Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline
-
Minimum of 5 years of experience related to supply chain or similar functions
-
Excellent communication (written and verbal) skills
-
Willing to work to tight deadlines
-
Demonstrated track record of taking the initiative
-
Executive presence and ability to influence stakeholders
-
Excellent analytical skills
Desired and required:
-
Working knowledge banking operations
-
Strong and wide understanding of Excel & Report writing
-
Computer literate including good understanding of any ERP system, preferably SAP
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.
Job Summary
- The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
- The candidate must ensure that quality assurance checks are completed and maintained.
- A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
- Preparation of Non-Delivery Report.
- Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
- The candidate should be fluent in Hindi, English, and regional languages.
Responsibilities and Duties
- Logistic Management
- Warehousing
- Courier Management
- Verification and Customer Support
- Team Management
- Recieving
- QC Check
- Stacking
- Inventory Managment
- Delivery
- People Management
- Retail Operations
ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming the way India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected and sustainable mobility solution for all.
- What we have in common is our restlessness, our impassioned spirits, and the zest to enable mobility as a fundamental right.
The Interesting Challenge -
- Executing operation plans to help shape the strategic direction of the product.
- Contributing to continual improvement through operations.
What you'll offer us -
- Manage operations by taking inputs from the analysis of data.
- Design and create world processes and be action-oriented to implement those.
- Ensure to match supply with demand effectively and efficiently. Your team will be sourcing partners, bikes, stations, and successfully positioning them with our demand users, maximizing partner- user engagement along the way.
What you'll need -
- Graduation with a strong proven track record in Operations and Growth or MBA is preferred.
- Hands-on management of functions that included a combination of the following: operations, business analytics, marketing, customer loyalty and retention and project management.
- Exceptional verbal and written communication skills.
- Willingness to roll up your sleeves and tackle something hands-on; you persevere when others fall away.
- Ability to be on call when the product is busiest (often nights, weekends, and holidays).
What We Offer You -
- Entrepreneurial experience in a fast-paced startup.
- An opportunity to contribute your bit to the society.
- Exposure to the buzzing industries of shared mobility and electric vehicles.
- Personal growth and conducive work environment
- Freedom to choose your work hours
- Energized and always on toes teammates who talk about almost everything under the sun.
Dear Candidate,
Greetings from Safeducate !!!
Safeducate (A group company of Safexpress Logistics Pvt. Ltd.) is a leading training company in Logistics and E-commerce. Having a pool of 500 companies for current and future requirements in Logistics and E-commerce Operations.
Currently we need fresh graduates for training and Hiring process.
Joining process -
Entry test and Personal Interview at Safeducate Learning Pvt Ltd .(A Safexpress Group Company) RANCHI
Training
Joining
After successfully completion of Logistics Training candidates will be offered a full time Job in Leading Organization.
Perks and Benefits
Best In Industry
Role Logistics Executive
Industry TypeCourier / Transportation / Freight / Warehousing
Functional AreaSupply Chain, Logistics, Purchase, Materials
Employment Type-Full Time, Permanent
Role Category-Logistics
About Company
Safeducate Learning is a leading training, skilling and consulting organization and specializes in the domains of Supply Chain Management & Logistics, Retail, Manufacturing and Automotive. This unique profitable company was launched by Safexpress, India's leading Logistics management company, in 2007 and has been growing by leaps and bounds.

