As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.

About Meesho
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About the Role:
Order & Inventory Management Lead (OML) supports and enables the delivery and execution of the Sales order for ConvaTec India along with financial credit / debit note and product evaluation sample management for our distributors.
This is an incredibly diverse and challenging role that will require a diverse and practiced knowledge of an ERP system along with very good skills in excel.
Key Duties and Responsibilities
Order Management
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Capturing sales order entry in SAP, check for special pricing & approval validity, save documents in drive, create output, share with customer
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Check for payment receipt via bank statement/ mails, messages
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Order release from finance and tracking of pending orders
-
Create delivery order and share with the warehouse team
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Review dispatch details, follow up with customers for logistics partner
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Backorder management and apt stock allocation
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Samples for product evaluation order entry in SAP
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Tracking sample shipment to sales team
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Expiry stock management data MIS
Inventory Management
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Support stock queries from sales team
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Communicate pending order status to sales team/ customers
Credit & Debit Note Management
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Coordinate with the external claims processing vendor and internal stakeholders
Others
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MIS - pending orders in system region wise
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Product evaluation sample processed monthly reports
Language Skills Required
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Speaking: English
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Writing/Reading: English
Education/Experience/Qualifications:
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Minimum of a bachelor’s degree is required with preferred focus in supply chain order management or a related discipline
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Minimum of 5 years of experience related to supply chain or similar functions
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Excellent communication (written and verbal) skills
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Willing to work to tight deadlines
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Demonstrated track record of taking the initiative
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Executive presence and ability to influence stakeholders
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Excellent analytical skills
Desired and required:
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Working knowledge banking operations
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Strong and wide understanding of Excel & Report writing
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Computer literate including good understanding of any ERP system, preferably SAP
Job Title: Shipping Executive
Location: Gurgaon
Department: Shipping & Logistics
Sub-Department: Shipping & Logistics
Experience: 2 – 5 Years
Qualification: B.Com
Languages Required: English, Hindi
Job Summary
We are seeking a detail-oriented Shipping Executive with hands-on experience in export documentation and logistics operations, particularly in the apparel industry. The ideal candidate will ensure smooth coordination of shipment processes in compliance with Indian customs regulations.
Key Responsibilities
- Prepare and manage export documentation as per Indian customs requirements for apparel shipments
- Coordinate with freight forwarders, CHA, and internal teams for timely shipment execution
- Ensure compliance with export regulations and documentation accuracy
- Maintain shipment records and update relevant systems
- Track shipments and resolve any logistics-related issues
Required Skills & Competencies
- Strong knowledge of export documentation and shipping procedures
- Familiarity with Indian customs regulations for export
- Proficiency in MS Office and basic computer applications
- Good communication skills in English and Hindi
- Ability to coordinate effectively with internal and external stakeholders
Preferred Candidate Profile
- Prior experience in shipping/logistics within the apparel industry
- Ability to work in a fast-paced environment with attention to detail
Job Title: Freight Broker
Department: Logistics
Location: Mohali
Shift: Night Shift
Employment Type: Full-time
Job Summary:
As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.
Key Responsibilities:
Build Relationships:
Develop and maintain relationships with shippers and carriers to understand their needs and preferences.
Load Matching:
Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.
Negotiation:
Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.
Documentation:
Prepare and manage necessary shipping documents, including bills of lading and contracts.
Track Shipments:
Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.
Customer Service:
Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.
Market Research:
Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.
Database Management:
Maintain accurate records in freight brokerage software and databases.
Requirements:
Bachelor’s degree preferred.
Proven Experience with OTR, Drayage.
Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.
Strong communication skills, both verbal and written.
Self-motivated, results-driven, and able to work independently.
Ability to work in a fast-paced and dynamic environment.
- Inventory Specialist (Req 2)
Must have skills:
Should have experience as End user in SCM
Expertise in Supply Chain Management (SCM) Oracle preferred
Experience in Inventory Management
- You will coordinate and route the flow of material between contract manufacturers and distribution centers in North America, Europe, and Asia.
- You will expedite parts to remedy any shortage problems.
- Perform purchase order receipts, create travelers, and maintain records of material flow.
- Updating logs, databases, maintaining files, project reports, specifications, product information, and documentation.
- Preparing processes and status reports, assigning and monitoring documents/databases, and reviewing documents/databases for accuracy and completeness.
- Responsible for incoming and outgoing material flows primarily supporting global distribution activities.
- Monitor the flow of material and parts between various suppliers and internal departments to meet tight schedules.
• Responsible for leading and overseeing all operations in the company with Ownership
• Understand the entire Logistics process flow and drive the Operations team to achieve
maximum efficiency.
• Assisting in recruitment of Operations & Supply teams along with the support from HR
team
• Distribution of sales targets amongst the team members to ensure that the monthly
targets are achieved.
• Coordination with the different stakeholders and teams for smooth operations
• Updating the management team with progress, challenges, and developments on a
periodic basis.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We're backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among the top five Ed-tech companies of India and has the trust of 1 million parents.
Job Summary
- The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
- The candidate must ensure that quality assurance checks are completed and maintained.
- A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
- Preparation of Non-Delivery Report.
- Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
- The candidate should be fluent in Hindi, English, and regional languages.
Responsibilities and Duties
- Logistic Management
- Warehousing
- Courier Management
- Verification and Customer Support
- Team Management
Job Title: Business Systems Analyst – Oracle EBS and Fusion Cloud
Job Description
As Oracle BSA, you will be part of a team responsible for building and supporting the key design solutions, Interfaces, and day to day activities. You will work alongside Solution Architects and Technical team to design/build/support the existing Oracle EBS system.
Key Responsibilities
- Work in a cross functional team environment to provide functional application support for the Oracle EBS application.
- Build effective working relationships with all stakeholders. Execute against agreed-upon commitments to deliver success.
- Support data driven decision-making.
- Deploy the objects to Dev, SIT & UAT environments in the projects.
- Analyze and fix any issues coming out of testing in SIT and business Testing in UAT in the implementation projects.
- Work collaboratively with team members to design a solution that will meet business requirements and fulfill user requirements.
Experience & Skills
- Have strong functional and analytical skills on problem solving and suggest solutions.
- Working functional knowledge on Oracle Procure to Pay, Inventory and WMS modules.
- Should have ability to work independently on Project deliverables.
- 5-10 years of experience in implementation and support of procurement systems.
- Experience in end-to-end solution design in Procure to Pay and Inventory modules.
If interested, please share your updated resume at devna(dot)misra(at)revgurus(dot)com
• Willing to work at from early morning shift (starts at 6.30AM).
• Ability to understand the business.
• Do the market research for the products.
• Need to work with the different supplier across the globe.
• Ability to negotiate the price & maintain company standard.
• Maintain good relationship with suppliers.










