HR Operations

JOB PROFILE: - SOFTWARE ENGINEER TRAINEE

Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.

Good understanding of Object-Oriented JavaScript (OOJS), ES6,

Hands-on exp in Web app development using modern client-side MVC frameworksusing ReactJS

Thorough understanding of ReactJs and its core principles

Experience with common front-end development tools such as Babel, Webpack, NPM,etc.

Experience developing custom reusable components in ReactJS

Proficient understanding of unit testing using JavaScript test frameworks like JEST

Experience integrating REST APIs

Ability to understand business requirements and translate them into technical requirements

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Sr.DevOps Engineer (5 to 8 yrs. Exp.)

Location: Ahmedabad

• Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
• Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
• Strong Experience in Jenkins & AWS Native CI/CD implementation using code
• Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
• Day to Day AWS Cloud administration tasks
• Strong Experience in Configuration management using Ansible and PowerShell.
• Strong Experience in Linux and any scripting language must required.
• Knowledge of Monitoring tool will be added advantage.
• Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
• Hands on with application deployment process

Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes

Role: Software Developer

Industry Type: IT-Software, Software Services

FunctionalArea:ITSoftware- Application Programming, Maintenance

Employment Type: Full Time, Permanent

Education: Any computer graduate.

1. Responsible for internal & external communication with customer & dispatch details sharing with customer, internal communication with team, for order processing coordinating with logistic team / purchase team/ production team & getting status for material & updating to sales team & customer.

1. Follow up for payment. Co-ordination with logistic team for dispatch clearance from customer.

 Core Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality are essential.

Responsibilities:
•Translate application storyboards and use cases into functional applications.

• Design, build and maintain efficient, reusable, and reliable Java code.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Identify bottlenecks and bugs and devise solutions to these problems.
• Help maintain code quality, organization, and automatization.

Skills Needed:

• Java, JPA, Servlets, JAX/RS, JUnit
• Fullstack : Node/Angular/React
• Algorithm,Design Patterns, Data Structures
• TomCat, Wildfly
• MySQL, PostgreSQL
• HTML, JavaScript, jQuery,
• Mobile exposure: Cordova/PhoneGap
• Exposure in E-Commerce or Product based domain
• NoSQL exposure

• Serve as the primary contact and product expert for new leads as well as existing accounts
• Maintain a high level of consultative, solution-based selling to sell ODIGO
• Showcase ODIGO to customers through online product demos
• Generate New Leads and convert leads to the potential client online
• Perform cold calling to create new leads
• Qualify inbound leads from phone calls and CRM
• Follow up on new leads from social media campaigns and emails
• Understand the business needs of the clients and provide relevant solutions
• Demonstrate the different solutions offered by ODIGO to resolve customer queries and influence them to buy the products
• Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for every customer
• Collaborate with the marketing team to identify new strategies for lead generation through social network
• Research the market for new competitive products introduced and the marketing strategies adopted by competitors

• 2 to 6 years of experience in B2B/Enterprise software inside sales with an emphasis on SaaS product sales
• Proven track record of meeting or exceeding sales targets
• Mandatory experience in inside sales, including lead generation and outbound prospecting
• Passion, drive, and the desire to be a part of a growing team that makes a difference for both the company and its clients
• Working experience in market research and analysis will be an added advantage
• Exceptional in-person, verbal, and written communication skills a must
• Bachelor’s or master’s degree in business or related field

As our visual designer, your responsibilities will include areas of design such as typography, iconography, color, space and texture. You will use your knowledge, expertise and skills in all these fields to help our users successfully navigate and become comfortable with our products.

More responsibilities in detail:

• Create the templates such that information on the app is easy to find, visually appealing and adhering to international standards and trends
• Generate clear ideas, concepts and designs of creative assets from beginning to end
• Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience

• Collaborate with a cross-functional team that includes engineers, product managers, service teams in order to create simple, easy-to-use designs
• Translate business requirements, user needs, technical requirements into designs that are visually enticing, easy to use, and emotionally engaging
• Stay in the loop and on top of the latest standards, changes, trends in the visual design field
• Interpret storyboards to tell visual stories that support our solutions

• A minimum of 3-4 years of professional experience in designing graphics, layouts and applications for web, desktop and mobile
• The ability to refine other people’s ideas and come up with new ones to create a highly designed visual experience
• Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined designs in a short time
• Self-learning, able to learn new tools quickly and work in a fast evolving environment
• Proven ability delivering high quality designs to customers
• Proficient in Adobe Photoshop, Illustrator, Indesign and Sketch
• Expert level skills in Photoshop, 3DMax and other relevant tools
• Bachelor’s degree or equivalent experience in the graphic design field