Chief of Staff

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

 

 

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

 

 

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

 

 

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

 

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

 

Experience- 0.6-3 years

 

The Job Description for Customer Support Executive:-

 

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

 

Requirements

 

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

Software Engineer(WordPress HTML) 

 

KEY RESPONSIBILITIES 

• Developing and providing maintenance support for WordPress site
• Design and build responsive, cross-browser compatible pages using Wordpress (including localized versions of pages)
• Assist with helpdesk tickets and troubleshooting as needed
• Optimizing page speed of WordPress sites
• Create and maintain the documentations of development work
• Ongoing security patching
• Work closely with the members of Web Team and internal customers

 

QUALIFICATIONS 

• 5+ years of professional Front End Development experience
• Experience developing pages in Wordpress
• Strong understanding of CSS, HTML, Javascript,PHP
• Experience with cross-browser compatibility and responsive web design
• Ability to create responsive web pages from design prototypes in Figma
• Understanding of JSON, Lottie, Web Authentication, Bootstrap, React, Storybook, and Invision.
• Good communication and interpersonal skills, and ability to work to deadlines
• PHP and WordPress experience

 

 

Role: Business Development Executive

Experience: 1-4 years

Location: Hyderabad (Initially remote)

 

Technovert, it’s not a typical IT services firm. We love solving problems by harnessing the power of technology. We must credit our two successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

This role is open with Saketa – a Technovert company. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services. 

This role requires overseeing sales in the assigned region and working to grow the customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships.

 

Core Functions:

Understanding & Validation: Understand Saketa offerings clearly in order to effectively communicate with prospects, know and understand the assigned territory, validate and Manage assigned Target Accounts on CRM

Prospection & Qualification of lead: Effective Prospecting (via cold calling, inbound calls, emailing, and networking), to map an account and understand Microsoft footprint within through engaging IT teams/LOB and others at different levels (CXO to Admin), Profiling - Tech Influencer, Recommendation/ Middleman and Decision maker, tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation), qualify by BNTD (Budget – Need – Timelines – Decision Makers)

Handling the entire sales cycle: Present Saketa value prop over telecon and web sessions to CXO, VP/Director, LOB Managers as per the account profiling, Engage Sales team / Support Team as and when needed. Working with internal teams to get SOW/Proposals in line with client discussions. Negotiation/Closure, Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and driving new opportunities.

 

Must-Have:

• 1-4 years of work experience in inside sales and cold calling.
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• A learning mindset and the right attitude will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is mandatory. 

 

Nice to have:

• Prior work experience in SaaS product companies in domains relevant to Microsoft.
• A proven track record of consistency in overachieving targets.

 

Qualification:

• Graduate degree in any stream
• 1-4 years of experience in IT / Inside Sales in North America
• Excellent communication skills and ability to drive prospect calls
• Organized, disciplined, and a Hunter attitude
• Open to work in different shifts/regions.

Java,Spring,Angular JS
Strong kowledge in Java and spring and Angular JS.
Good Knowledge in Angular js, Should have done end to end implementation.

**About Company :**

Technovert is a neo solutions company focused on building a product-based solutions and services business in the US Market. One of our products was recently awarded Best Startup Enterprise Product in Hyderabad and we got great many things to accomplish.

We are looking for ambitious and passion filled sales professionals to join our team. Please visit www.technovert.com The Inside Sales Executive is responsible of new business generation in an assigned territory. You will be creating visibility of brand Technovert through high volume outbound/inbound calling, targeted email campaign and networking.

**Duties and Responsibilities: **

• Understand Technovert offerings clearly in order to effectively communicate with prospects
• Know and understand assigned territory
• Validate and Manage assigned Target Accounts on CRM • Effective Prospecting (via cold calling, inbound calls, emailing and networking)
• To map an account and understand Microsoft foot print within through engaging IT teams/LOB and others at different levels (CXO to Admin)
• Profiling - Tech Influencer, Recommendation/Middle Man and Decision maker
• Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation)
• Qualify by BNTD (Budget Need Timelines Decision Makers)
• Present Technovert value prop over telecon and web sessions to CXO, VP/Dir., LOB Managers as per the account profiling
• Engage Sales team / Support Team as and when needed
• Working with internal teams to get SOW/Proposals in-line with client discussions Negotiation/Closure
• Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities
• Strives to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
• Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review

**Requirements: **

• Graduate
• 3 - 5 years’ experience into IT / Inside Sales in North America
• Exceptional communication skills (specially engaging customers over phone and emails)
• Organized, disciplined and a Hunter by choice
• Open to work in US timings
• Loves to party

Job brief: We are looking for a qualified Database developer to design stable and reliable databases, according to our company’s and Client’s needs. You will be responsible for developing, testing, improving and maintaining new and existing databases to help users retrieve data effectively. As part of our IT team, you will work closely with developers to ensure system consistency. You will also collaborate with administrators and clients to provide technical support and identify new requirements. Communication and organization skills are keys for this position, along with a problem-solution attitude. Ultimately, you should be able to ensure our database systems run effectively and securely on a daily basis. Tech Stack : PHP, POSTGRESQL, MYSQL, PL/SQL, PL/PGSQL, (PROCEDURES, VIEWS, TRIGGERS), MVC FRAMEWORK. Responsibilities: ● Design and build advanced architecture. ● Will be writing complex queries for BI. ● Design, develop and implement database systems based on client requirements. ● Design stable, reliable and effective databases. ● Optimize database systems for performance efficiency. ● Prepare design specifications and functional documentations for assigned database projects. ● Perform space management and capacity planning for database systems. ● Modify databases according to requests and perform tests. ● Solve database usage issues and malfunctions. ● Liaise with developers to improve applications and establish best practices. ● Gather user requirements and identify new features. ● Develop technical and training manuals. ● Provide data management support to users. ● Ensure all database programs meet company and performance requirements. ● Research and suggest new database products, services and protocols. ● Work on bug fixing and improving application performance. ● Continuously discover, evaluate, and implement new technologies to maximize development efficiency. ● Bug fixing and improving application performance. ● Identify any issues related to database performance and provide corrective measures. ● Create complex functions, scripts, stored procedures and triggers to support application development. ● Perform data back-up and archival on regular basis. ● Troubleshoot database related issues in a timely fashion. ● Develop security procedures to protect databases from unauthorized usage. ● Act as the gatekeeper for all database-related development from schemas to stored procedures to queries, including setting up access controls for all environments Requirements: ● Proven work experience as a Database developer. ● In-depth understanding of data management (e.g. permissions, recovery, security and monitoring) ● Knowledge of software development. ● Proven experience with POSTGRESQL, PL/PGSQL, MYSQL, PL/SQL. ● Excellent analytical and organization skills. ● An ability to understand front-end users requirements and a problem-solving attitude. ● Excellent verbal and written communication skills. ● Understanding of startup culture. ● Good team player, Quick learner.

Role and responsibilities: • Conducting detailed primary and secondary research to define test cases for assessments in programming, computer science and related concepts.Developing a comprehensive test blueprint, with learnings drawn from different knowledge based instruments. • To analyze the quality and effectiveness of programming/ algorithmic questions like those in popular coding platforms like codechef/ hacker rank etc. Maintaining and reviewing the quality and clarity of these programming questions. • Identifying and engaging external consultants and industry experts for item construction in niche topics in computer science. • Working on content analytics and studying the quality of test items based on data from test takers. • Closely check the developedcontent in adherence with global scientific guidelines. • Managing a team of 4-5 content developers and being responsible for their work productivity (senior position) Desired skills • Knowledge expert in technical areas in computer science with a strong understanding of basics which can be extrapolated to other knowledge areas. • Ability to understand and analyze advanced programming questions (like those in codechef) in details and review them based on their quality/ originality/ difficulty etc. • A good command over written English language and written communication and ability to engage with external consultants for item creation. • Analytical and logical thinker who can plan tasks in advance. • Organized and systematic way of working with high attention to detail. • An interest in learning and assessment theories and proactively provide suggestions for improvement. • Team management skills (senior position)