Cutshort logo
An EduTech Startup logo
Lead - Operations/Lead Program Management
An EduTech Startup
Lead - Operations/Lead Program Management
An EduTech Startup's logo

Lead - Operations/Lead Program Management

at An EduTech Startup

Agency job
via Qrata
4 - 9 yrs
₹7L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Operations
Program Management
Project Management

What we offer: 

  • A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
  • An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
  • Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.


Your role/responsibilities:

  • Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
  • Build effective processes to handle escalations ensuring a high level of customer satisfaction.
  • Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
  • Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
  • Leadership experience in process improvement and programme management experience in startups is a plus
  • Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
  • Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

 

Skills/Qualifications (good to have):

  • Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
  • Proficient in Office Suite and Lead Management Software & project management skills
  • Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
  • Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
  • Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
  • Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
  • Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
  • Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

  • You are a driven and curious person with the aptitude and agility to learn. 
  • You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
  • You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
  • You don’t settle with what-is, you constantly strive for excellence.
  • You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
  • You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Avalon Solution
Prasanna Rode
Posted by Prasanna Rode
Indore
1 - 2 yrs
₹2.5L - ₹3.5L / yr
canva
CorelDRAW
skill iconAdobe Illustrator
Adobe Premiere Pro

Summary/Objective:

 

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

 

Responsibilities/Duties:

 

1.   Design Creation:

 

  • Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
  • Collaborate with marketing and other teams to grasp project requirements and objectives.
  • Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

 

2.   Brand Consistency:

 

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

 

3.   Software Proficiency:

 

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

 

4.   Feedback Incorporation:

 

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

 

5.   Project Management:

 

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

 

Qualifications/Requirements:

 

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

 

Experience:

 

·        1 to 2 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry or luxury industry is ideal.

·        Good to have experience in marketing or advertising agency.

 

Skills:

 

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

 

Read more
Bigpage eCommerce Pvt Ltd
Kolkata, dumdum, Barasat
1 - 5 yrs
₹2L - ₹5L / yr
Telesales
Sales and operations planning
Direct sales
Inside Sales
Sales
+1 more

Key Responsibilities

  • Must know Hindi.
  • Understanding the customer needs.
  • Closing sales and achieving monthly targets.
  • Calling on leads and generating leads.


Desired Skills and Experience

Lead Generation, Sales


About the Company: Bigpage is a web design and development company. It is one of the largest and fastest-growing online B2B marketplaces, classifieds, and E-commerce platforms where you can sell almost everything. We aim to connect buyers to potential sellers in India and overseas customers.




Read more
Wisemonk
Noida
1 - 4 yrs
₹5L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+2 more
  • Efficiently realize the UI/UX needs and deliver excellent front-end features.
  • Maintain quality of our SAAS platform and ensure responsiveness of applications/cloud-run services.
  • Collaborate with the rest of the teams to design and launch additional/new features and services.
  • Develop and maintain the source codes.
  • Optimize and stabilize the overall service architecture (front) from both engineering and commercial point of view.
 

Requirements

  • Should be highly skilled in the MERN (MongoDB, Express, React, Node)stack.
  • Should have knowledge of different React Hooks, and should be able to develop custom hooks.
  • Should have an understanding of making good-looking plots, an understanding of D3.js is preferred.
Read more
Remote only
1 - 2 yrs
₹2.4L - ₹4L / yr
Customer Service
Sales
Communication Skills
Interpersonal Skills

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on.

  • The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals.
  • The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
  • Understand customers' needs and recommend appropriate solutions, negotiate with clients to help them move down the sales funnel.
  • Record client feedback and maintain a customer database.
Read more
A well known NGO based in Pune
A well known NGO based in Pune
Agency job
via Merito by Merito Talent
Pune
15 - 20 yrs
Best in industry
Databases
IT infrastructure
Project Management
Stakeholder management
ITSM
+1 more

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.


About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.


Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

Read more
Intuitive.cloud
Intuitive.cloud
Agency job
Remote only
8 - 20 yrs
₹15L - ₹35L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+7 more
Intuitive is now hiring for DevOps Engineer for a permanent role.
Candidate must have a minimum of 8+ years of IT experience
IST time zone.

candidates should have hands-on experience in 
DevOps (GitLab, Artifactory, SonarQube, AquaSec, Terraform & Docker / K8")

Thanks & Regards,

Anitha. K 
TAG Specialist
Read more
varank
Karthikeyan SURIYANARAYANAN
Posted by Karthikeyan SURIYANARAYANAN
Remote only
1 - 5 yrs
₹5L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
  1. Interested in exploring integration technologies 
  2. Understand the business complexities of airline & hotel domain and system integration, their business process
  3. Explore new technology stacks for integration and 
  4. Many more opportunities .

JEE Technologies: Java,Servlet

Database: SQL.JDBC

Tools : GIT

Web Services: REST based API or XML based web services

Others : design Patterns, UML

Read more
Disruptive Digital Healthcare Platform | BLR
Disruptive Digital Healthcare Platform | BLR
Agency job
via Unnati by Veena Salian
Bengaluru (Bangalore)
2 - 3 yrs
₹8L - ₹10L / yr
skill iconData Analytics
skill iconGoogle Analytics
Marketing analytics
Marketing Analyst
Marketing
+4 more
Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on Supply chain in the digital industry? Then this highly visible role is for you!

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
 
As a Marketing Analyst, you will be responsible for tracking, reporting, and analyzing the performance of marketing activities, ad-hoc analytic requests, and development/ automation of regular reports.

What you will do:
  • Analysing different ad platform (Google Search, GDN, UAC, Video Ads, Facebook, Affiliate Channels) performance metrics
  • Analyzing external and internal customer data using database queries (SQL, Access), spreadsheet (Excel) models, web analytics tools (Adobe / Omniture), statistical analysis tools, and campaign management software tools.
  • Evaluating customers’ online behavior and provides insights and recommendations for further enhancements to the guest experience.
  • Analyzing A/B and Multivariate tests, communicating results and providing recommendations.
  • Creating PowerPoint presentations that provide market and consumer insights to other marketing and sales departments.
  • Advising other marketing functions (App/ website, online/ offline advertising, brand, performance) as the knowledge owner for customer and market data.
  • Providing actionable overall market and customer insights to address key strategic questions.

 

Desired Candidate Profile

What you need to have:
  • Experience in advanced analytic and statistical techniques related multivariate and A/B testing, digital revenue attribution, customer segmentation, and marketing effectiveness
  • Proficient in marketing research and statistical analysis
  • Excellent analytical skills and a high degree of business acumen
  • Strong organizational, communication and presentation skills
  • Proven ability in handling concurrent projects with attention to detail and accuracy
  • Deep understanding of Google Analytics and Mixpanel
  • Experience building and automating management level reporting
  • Mastery of the following analytical tools: modeling and reporting in Excel/ Access and SQL
  • Proficiency in Microsoft Office Suite Preferred
Read more
Searce Inc
at Searce Inc
64 recruiters
Akshita Sharma
Posted by Akshita Sharma
Remote, Singapore
5 - 15 yrs
S$100K - S$200K / yr
Field Sales
Business Development
skill iconAmazon Web Services (AWS)

Field Sales Representative - AWS Sales Singapore/SEA

Who we are?

Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realize the “Next” in the “Now” for our Clients. We specialize in Cloud Data Engineering, AI/Machine Learning and advanced cloud technologies such as Anthos by Google Cloud and AWS Sagemaker just to name a few. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to the cloud.

Your bucket of undertakings

Responsibilities:

1. Execute business development plans to ensure that opportunity creation and pipeline goals are met and exceeded while working against KPIs and metrics.

2. Source, identify, and qualify opportunities within potential customers:

Prospect new opportunities using a combination of phone, email, social media, and direct mail to help build our sales pipeline by connecting with prospective customers, understanding their unique needs, identifying the best way to position Searce Inc and her value propositions, evaluate if there is a good fit, schedule meetings and bring prospects to successful sales closure.

3. Collaborate and nurture strategic engagement with Sales and Marketing for outbound messaging and demand generation programs.

4. Source and be able to organize large contact data sets. Use data to identify key target prospects.

5. Work closely with Amazon Web Services on target account lists and find creative ways to break into competitive accounts. Your relationships with customers are crucial in helping Searce futurify businesses and bringing our product portfolio into companies both big and small around the world.

6. Follow up and track closely to assigned targets while ensuring that integrity and bringing positive business outcomes to the clients are not compromised.

So, what are we hunting for ?

● 8-10 years of technology sales and business development experience, particularly within the AWS ecosystem.

● Experience managing and developing a pipeline of qualified leads and opportunities within software, SaaS, Analytics, BPM or IT products or her related services.

● Understanding or previous experience working within the Public Cloud ecosystem (Amazon Web Services, Google Cloud Platform, etc. - and their related services) is required.

● Consistent record of meeting and exceeding sales targets.

● Highly effective verbal and written communication skills in English.

● True passion for sales and technology.

● Self-starter with tons of energy, passion, humor, and enthusiasm.

● Critical problem-solving skills to handle customer questions and overcome objections.

● A great sense of humor and enjoys having fun with colleagues.

● Passionate, persuasive and able to articulate the value of the  Cloud Ecosystem to instill a sense of interest and credibility for Searce and oneself.

● Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.

● Strong service attitude and a commitment to quality.

● Highly organized and efficient with strong work ethics

● Confident working with others to inspire a high-quality standard

Education, Experience, etc.

1. Is Education overrated? Yes. We believe so.

a. However there is no way to locate you otherwise. So we might look for a graduate degree in engineering with a sales mindset or you started your business at 12 and sold it post high school. And the latter is better. We will find you faster if you specify the latter in some manner. :)

2. Comfortable working in an all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through.

3. Strong work ethic, track record of high productivity and sales achievement.

How do we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

Innovative: Innovate or Die. We love to challenge the status quo.

Experimental: We encourage curiosity & making mistakes.

Responsible: Driven. Self motivated. Self governing teams. We own it.

Read more
UnivInks
at UnivInks
1 video
1 recruiter
Pratyush Shrivastav
Posted by Pratyush Shrivastav
Hyderabad
0 - 5 yrs
₹0.1L - ₹0.2L / yr
skill iconAngular (2+)
TypeScript
skill iconHTML/CSS
We are a product company and a passion for products is part of our DNA. If you are equally passionate and also Angular 4 and Ruby on Rails finds a place in the "Skills" column of your CV, you are invited to join us. The role is part-time, remote and currently not paid for. So why even bother joining? Because we are a group of people working (for free) to change an industry and you'll be part of our early team. UnivInks is a Y Combinator Startup School 2018 company and we are on our way to getting first paid customers in the next quarter and growing even further in 2019. The ship is about to sail and we have a seat for you. Come on board!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos