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Lead - Operations/Lead Program Management
Lead - Operations/Lead Program Management
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Lead - Operations/Lead Program Management

Agency job
via Qrata
4 - 9 yrs
₹7L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Operations
Program Management
Project Management

What we offer: 

  • A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
  • An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
  • Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.


Your role/responsibilities:

  • Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
  • Build effective processes to handle escalations ensuring a high level of customer satisfaction.
  • Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
  • Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
  • Leadership experience in process improvement and programme management experience in startups is a plus
  • Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
  • Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

 

Skills/Qualifications (good to have):

  • Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
  • Proficient in Office Suite and Lead Management Software & project management skills
  • Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
  • Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
  • Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
  • Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
  • Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
  • Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

  • You are a driven and curious person with the aptitude and agility to learn. 
  • You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
  • You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
  • You don’t settle with what-is, you constantly strive for excellence.
  • You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
  • You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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Way forward‍

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH). 

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Searce Inc
at Searce Inc
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Shriya Jambhulkar
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Job Description

Project Manager| Bangalore


Being a Project Manager is like being an artist, you have many different colored processes combining into a brilliant work of art. Tell us, can you help us build a masterpiece?

Look no further, this role is perfect for you!

Job Title: Project Manager

What are we looking for?

A Project Manager is someone who has innate vision and caliber to give proper directions , to empower and motivate people to attain success, and to unite others towards a common purpose. Project managers are responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget while making sure the work gets done efficiently and satisfactorily. For the role, we are looking for candidates who can plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.

  • Natural creativity:

The best project managers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges, and making positive changes to how the company is managed and marketed.

  • Not a CAVEr: 

You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.

  • Say no to HiPPO: 

At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)

 

Major Roles & Responsibilities 

  1. Establish and implement training processes and strategies for all technical personnel. 
  2. Analyze, plan and develop requirements and standards in reference to scheduled projects. 
  3. Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones. 
  4. Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. 
  5. Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives. 
  6. Research and evaluate hardware and software technology options and weigh the cost/benefit analysis when making large purchases on behalf of the company. 
  7. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. 
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Education & Experience

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Engineering (Computer Science).

  1.  Or else, you should be programming from 12. For us, the latter is better as it shows you have a programming mindset. We will find you faster if you specify the latter in some manner. :) 
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  3. Professional Project Management Certification from accredited institutions is preferred.
  4. Experience working in a high-level collaborative environment and promoting a teamwork mentality and managerial experience applying analytical thinking and problem-solving skills. 
  5. Excellent time management and organizational skills and experience establishing guidelines in these areas for others. 
  6. Strong sense of personal accountability regarding decision-making and supervising department teams.

Are you the one? Quick Fit test:

  1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friends ended up doing the comical  ‘Sheldon’ version of the same thing 
  2. Passion for sales: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies? 
  1. Compassion for customers: Your listening skills are impeccable, but so are your speaking skills. And when you speak, you take command of the entire room! 
  1. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?’

 

About Searce

What is ‘searce’

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, every day.

What we do

Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.

  1. We are a category-defining niche’ cloud-native technology consulting company, specializing in modernizing (improve, automate & transform) the full-scope of infra, app, process & work
  2. We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes
  3. We are the most preferred tech partner of choice when it comes to ‘solving for better for the new-age tech startups & digital enterprises, leading disruption in their industries
  4. Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services 
  5. As one of the top 5 niche’ full-scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led tech company of choice when it comes to solving complex business problems

Who we are

We are passionate improvers, solvers & futurists. Driven by our engineering excellence mindset, we care most about delivering intelligent, impactful & futuristic business outcomes. Searcians are motivated by continuous improvement & solving for better in everything we do.

At the core, a Searcian is self-driven to become better, every day. In the passionate pursuit of the finest degree of excellence, we drive exceptional outcomes in everything we do.

We believe that trust is the most important value. We also believe that we need to ‘earn the trust’, every time one engages with us. And earning trust for us is far more important than anything else. We aim to be the *most trusted* tech consulting partner for our clients.

We are HAPPIER at heart. Humble, Adaptable, Positive, Passionate, Innovative, Excellence focused, & Responsible. We live the https://docs.google.com/presentation/d/1kUnamaKXu-Qf8FpvKOHWVayEb6ehbxzUW6cJ3F3fB9U/">HAPPIER Culture Code.

Being HAPPIER.

How we work

  1. Customers. Partners. Our aim is to build relationships with customers for life. And meaningfully improve the life of every customer.
  2. We do what we say. We say what we do. We are uncomfortably honest and transparent. Being genuine wins trust & makes people happier.
  3. Mistakes are encouraged. We make mistakes. Tons of those. Everyday. And we don’t mind apologizing to our juniors, peers, or superiors. We are no ego-doers.
  4. Underpromise. Overdeliver. We work with a deep desire to go above and beyond in everything we do. Every time.

So, If you are passionate about tech, the future & what you read above (we really are!), apply here to experience the ‘Art of Possible

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SmartJoules
at SmartJoules
1 video
9 recruiters
Krishna R
Posted by Krishna R
Remote, NCR (Delhi | Gurgaon | Noida)
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JIRA
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Location: Okhla, Delhi

Summary:
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potential to save more than 5,000 Crores worth of energy annually by optimizing energy use
in central air conditioning systems, and much more by extending in future to hot water and
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Smart Joules is looking for people who have the aptitude, expertise and experience of managing the delivery of projects.

Reporting:
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2. Focus on & be responsible for getting the initiatives executed on timelines committed
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b. having high quality
c. adherence to the decided standards of software engineering, coding &
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d. it completing on time
e. it consuming resources under budget.
5. Optimize and push the game in efficiently, quickly and economically executing the
initiatives/ projects.
6. Effectively win the confidence of the stakeholders by giving them the right information
at the right time.
7. Own the effective resolution of any roadblock that might defeat the plan of the
initiative.
8. Proactively seek help and raise flags when and where needed.

What will you get to learn?
You will learn to manage projects across a very diverse development team that includes
embedded systems, networking, backend & frontend engineering, machine learning, platform
Reliability & UiUx.
You will learn to accurately estimate the time it would take to execute any product initiative.
You will learn (and fall in love �) with the energy efficiency industry.
You will work with some of the best developers, product, biz, energy and ops colleagues.
You will be a part of our amazing Joule Culture!

What do we need in you?
Being able to strategically, diligently & resourcefully plan and execute a technical
project.
Have the experience in managing a varied set of stakeholders ranging from product
management, software development, UiUx, co-founders and users.
Have owned and successfully delivered projects on time and under budget for at-least 2
years.
Knows & has hands-on experience in the best processes (Agile, Scrum, Hybrid) & tools
(Jira, Confluence) to manage work.
Must have excellent attention to detail, ability to identify key issues and manage an
environment of innovation with regular changes.
Excellent communication skills.
Organizational abilities, strategic thinking, problem-solving aptitude.

About Smart Joules:
Smart Joules is on a mission to stop climate change by making it easy and profitable for
businesses to eliminate wasted energy consumption. Our JoulePAYS (Pay-As-You-Save) business model offers businesses a 15% guaranteed reduction in energy compared to their
historical bills in return for a fixed share of their savings under a six-year contract. These
savings are delivered by redesigning centralized cooling systems, providing the highest
efficiency equipment, and constantly monitoring and controlling their operations with our
DeJoule technology.
Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a
financial wizard, our team of 100+ professionals has a comprehensive set of capabilities
spanning project design, financing, execution, cutting-edge IOT technologies and operations.
We are united by our Core Values and motivated by our performance optimization program
– Joule IGNITE.
In a span of five years, we have saved 25 million kWh-equivalent of energy across the largest
Hospital chains in India – Apollo, Fortis, Max, CARE, Aravind, KIMS and others, spanning
fifteen cities. We have won national and international recognition, including a top prize from
the German Energy Ministry, multiple prizes in Ministry of Power’s National Energy
Conservation Awards and CII’s National Energy Management Awards, and numerous other
prizes and media mentions. In recognition of our innovative zeal, our CEO was selected as a
“Champion of Change” by the Prime Minister’s Office and Niti Aayog.
Our supporters and partners include Echoing Green, Harvard University, TATA Trusts, David
& Lucile Packard Foundation, Yes Bank, TATA Cleantech Capital, World Bank, SIDBI, Tata
Power Delhi Distribution Limited (TPDDL), Kigali Cooling Efficiency Program, BASE, UPES, DIT and other prominent institutions and investors.
We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in
using our minds and hands to develop and utilize technology for practical applicatio.
Read more
Peppo Technologies Private Limited
Rukhsana Aziz
Posted by Rukhsana Aziz
Remote, Bengaluru (Bangalore)
2 - 5 yrs
₹6L - ₹15L / yr
Product Management
Project Management
product manager
Product Strategy
Amazon Web Services (AWS)
+6 more

About Peppo


https://www.peppo.co.in">Peppo is a fair food ordering utility. It helps restaurants manage both the demand and the delivery sides of their business, on the cloud.


The simplest way to think of Peppo is that it is a backend for restaurants that takes them online, not on just one channel but on all of them. App publishers that integrate with Peppo, will see every restaurant that uses Peppo and can enable food ordering through their own front-end.


On the fulfilment side, Peppo allows restaurants to plug into an aggregated delivery fleet on which it helps restaurants choose between various providers to optimise between delivery costs and performance.



About the Role


We are looking for an experienced Business Development Manager with first-rate system administration and cloud systems management skills to join our retail platform team. In this role, you’ll be making some of the most significant decisions for the company. You need to have strong problem solving capabilities, be a team player and have great communication skills. You also need to be goal-oriented, have the ability to understand the core architecture and take up responsibility of product deployment and scaling. You must be a highly technical, hands-on system admin with passion for devops and scaling.


We value those with an entrepreneurial spirit and those who bring experience from established organizations. You ought to be comfortable in dealing with lots of moving pieces. You must have excellent attention to detail; and you should be flexible and  comfortable to learn new technologies and systems.


The opportunity is ideal for someone early in their career who learns by doing. This is a high-exposure role and you will learn what it really looks like in the early days of a startup.


We offer a friendly, casual, collaborative working environment that is mission-driven and results-oriented. Our small office is in a great space in Bangalore. Due to the COVID situation, we are committed to having a fully remote engagement.




Responsibilities 

  • Collaborate with the Tech Lead on product deployment and scaling
  •  Responsible for communicating and reporting to the tech lead
  •  Setup new environments as well as maintain existing ones
  • Participate in technical design and architecture reviews from the deployment and scaling point of view
  •  Write technical documentation
  • Automate stuff
  • Infrastructure as code
  • Be aware of costs and skilled enough to squeeze


Skills and Requirements


We are looking at your experience not just in terms of the years you’ve clocked but the aptitude to get things done. Here’s the skills that your job would entail, so please make sure you highlight the following in any capacity you have demonstrated - professional, freelance or hobbyist.


  • 2+ years of software development experience (professional, freelance or hobbyist). Github profiles matter.
  • Strong proficiency in AWS products with certifications
  • Deep understanding of Infrastructure as code tool like Ansible
  • Understanding of tools like Gitlab, Jenkins etc required for code management and continuous delivery 
  • Python or Bash scripting skills
  • Experience with deployment frameworks, practices and processes
  • Demonstrated skills in deploying, releasing, and maintaining highly scalable web applications
  • Bonus if you know AWS CloudFormation or Terraform
  • Good communication skills and ability to work independently or in a team.

Employment Type

  • Full-time
  • Remote/On-Site 

Our Preferred Resume Format

  • Polished resume with list of projects clearly listed (with responsibilities you held)
  • Links to interesting projects that you worked on (professional, freelance or hobbyist)
  • Blogs written and any other public contributions you made

Our Interview Process

  1. Resume evaluation: We will screen all incoming CVs and invite candidates for next round, fitting our job profile description.
  2. Case study:  If you are one of the shortlisted candidates, you will be sent a case study to solve.
  3. Phone screening: we will follow up with a phone screening round for better understanding of the CV, technical proficiency, experience etc.
  4. F2F Round(s): The next round is a direct face-to-face discussion over a video call.

Job Perks

  • Small team with an opportunity to have a steep learning curve. 
  • Have a meaningful impact on end customers and sellers on their experience with digital tools.
  • Work on redefining the e-commerce experience by building cooperatives for the micro-services era. This makes Peppo a perfect home for those looking to pursue compassionate capitalism.
  • Train under a diverse and accomplished set of team leads, mentors and investors who have worked in government and big tech.
  • Holistic development guaranteed as you will grow in an environment that prizes lateral thinking allowing you to supplement your core responsibilities with additional functions.
  • Competitive compensation and flexibility to work from anywhere since Peppo uses the best of productivity tools.

Peppo is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, caste, color, gender, sexual orientation, religion, national origin, physical disability, mental well-being, or age. Our code of conduct reflects the kind of company we strive to be, and we celebrate our diversity for that truly makes us create products that cater to the world.

Read more
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