Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Managing Operations of Existing Clinics (Managing a team of Clinic SPOCs)
- Delivering against annual business targets for clinics
- Ensuring high levels of NPS (customer satisfaction)
- Ensuring compliance with new SOPs for clinic operations, commercial processes, ISMS compliance etc
- Auditing coordination and implementation
- Managing Doctor & Staff Performance & Training Reviews
- New Format Clinics - Pre-Launch
- Assisting the senior business team in finalising the clinic concept prior to launch:
- Understanding the customer value proposition and clinic offering
- Detailing out the physical and human infrastructure required to deliver the offering
- Preparing SOPs for clinic teams- customer handling, commercial, inventory, administration, information security etc
- Launch Execution
- Ensuring compliance with execution plan by coordinating with internal (HR, Legal, Procurement, Product) and external stakeholders as necessary
- Assisting in coordinating negotiations and service by key vendors - design, construction, real estate, equipment etc-to ensure timely launch
- Ensuring critical path tasks: location hunting, property finalisation, fitout
What you need to have:
- Bachelor’s in science, Tech or commerce, MBA from tier 1/2 college
- Prior experience of managing business and operations for a cluster of at least 10 retail locations in the healthcare, wellness, or lifestyle industries
- Experience of launching new locations, including property hunting and fit-outs (at least 5 units)
- Process and detail-oriented
- Excellent people skills
- Experience in large corporate-run health/ wellness chains (Apollo Health & Lifestyle, Dr Agarwal's, Vasan Eye, Clove Dental etc)
- Interest or prior experience in the use of digital technology to solve consumer problems
- Agile and entrepreneurial
Similar jobs
Job Purpose and Impact
The Engineer Consultant, will join the Global Supply Chain team within the Digital Technology and Data function (also known as IT). As a Software Engineer you will provide best practice solutions to architect, design and develop new and existing digital solutions for the organization's digital portfolio. In this role, you will discover and deliver innovative solutions to complex and varied problems to enable the company's digital future. You will bring clarity to ambiguous scenarios and apply specialized, in depth, and broad knowledge of architectural, engineering and security practices to ensure your solutions are scalable, resilient and robust and will share knowledge on modern best practices and technologies to the shared engineering community.
Key Accountabilities
- Apply innovative and advanced software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.
- Lead peer code review sessions to review code, coach peers and ensure code quality.
- Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.
- Establish and incorporate the company's engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.
- Lead demonstration and continuous feedback sessions to improve development and help drive the long term vision.
- Build innovation in the engineering community by maintaining and sharing relevant technical approaches and modern skills.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Support critical supply chain applications on a rotational on-call basis as/if needed.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Minimum of four years of related work experience.
Preferred Qualifications
- Experience building Supply Chain applications and implementing Supply Chain software packages (SaaS/PaaS).
- Proven experience in automating pipelines for continuous integration, testing, delivery and security.
- Proven experience in architecting applications, databases, services or integrations.
- Experience with C3.ai and or/ o9 solutions.
- Proven ability to quickly learn new languages and platforms.
We are seeking an experienced Technical Lead with expertise in the MERN (MongoDB, Express.js, React.js, Node.js) stack to join our dynamic team. As a Technical Lead, you will play a pivotal role in leading the development of cutting-edge web applications. You will collaborate with cross-functional teams, mentor junior developers, and contribute to architectural decisions.
Responsibilities:
- Technical Leadership:
- Lead a team of developers in the design, development, and deployment of high-quality web applications.
- Provide technical guidance, mentorship, and support to team members.
- Take ownership of the technical architecture, ensuring scalability, reliability, and maintainability.
- Development:
- Hands-on development using the MERN stack to build robust and scalable web applications.
- Collaborate with the team to define technical specifications and implement solutions according to requirements.
- Code Review and Quality Assurance:
- Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines.
- Implement and maintain automated testing processes to guarantee the quality of deliverables.
- Technical Strategy:
- Collaborate with product managers, designers, and other stakeholders to define technical requirements and priorities.
- Contribute to the development of the technical roadmap and ensure alignment with business goals.
- Problem Solving:
- Identify technical challenges and provide innovative solutions.
- Troubleshoot and resolve technical issues as they arise.
- Documentation:
- Create and maintain technical documentation including architecture diagrams, API specifications, and system documentation.
- Stay Updated:
- Keep abreast of industry trends, emerging technologies, and best practices in web development.
Requirements:
- Bachelor's or higher degree in Computer Science or a related field.
- Proven experience as a Technical Lead or Senior Developer with expertise in the MERN stack.
- Strong proficiency in MongoDB, Express.js, React.js, and Node.js.
- Proficient in front-end technologies such as HTML, CSS, and JavaScript.
- Experience with version control systems (e.g., Git).
- Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker).
- Excellent problem-solving and analytical skills.
- Strong communication and leadership abilities.
- Ability to work collaboratively in a cross-functional team environment.
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Maintaining customer payment records.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.
Collections Officer Requirements:
Bachelor’s degree in accounting, business management, or a similar field.
Previous experience working as a Collections Officer.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.
Required Skills.
Languages English with Hindi or English with 2 South Indian Languages
PUC (with 6 months or 1 Years experience letter is Mandatory)
Graduate with Fresher can Be consider
Age criteria 20 to 29 Years
Location- KR PURAM, Bangalore
● We are looking for a passionate individual contributor to join us as part of core engineering
team and help us in building our products and platform from scratch. The potential candidate
would be part of a strong tech team to help us disrupt the Indian consumer fintech space.
● You will be responsible for the full product lifecycle including requirements analysis, design,
implementation, testing, deployment and post-deployment monitoring.
Basic Qualification
● 1-6 years of strong individual contributor experience as a software engineer
● Strong knowledge of object-oriented programming concepts
● BS/MS or higher degree in computer science, computer engineering, or related work experience
● Knowledge of data structures/algorithms and an understanding of design tradeoffs
● Strong knowledge in Java and experience with Spring Framework
Following are some of the attributes we are looking for:
● Experience of working with large and cutting-edge internet startups and firms
● Excellent communication skills in both written and verbal communication
● A strong desire to break the code and find hidden bugs before customers find them in
production
● Strong sense of ownership, solid work ethic and a responsible team player
What's on offer
● Opportunity to be part of the core engineering team of a promising startup solving one of
the biggest business opportunities in India
● Unique opportunity in building a fintech business from scratch using most of the related
technologies and integration with major players
● Opportunity to experiment with latest technologies and develop full-fledged product using
them
● Stock options
● Competitive salary
Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams
Provides structured and timely recommendations; verbal and/or written feedback to the advisors.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● Overall 8+ Years of Experience in Web Application development.
● 3+ Years of Designing Middleware using NodeJS platform.
● 5+ Years of Experience in developing middleware using NodeJS
platform.
● 2+ Years of Experience in using NodeJS along with AWS Server-less
platform.
● Good Experience with Javascript / TypeScript, Event Loops,
ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB)
and YAML templates.
● Experience in developing Java, Angular, Java Full stack
● Good Experience with TDD Driven Development and Automated Unit
Testing.
● Good Experience with exposing and consuming Rest APIs and SOAP
APIs on NodeJS platform and Swagger API contracts.
● Good Experience in building NodeJS middleware performing
Transformations, Routing, Aggregation, Orchestration and
Authentication(JWT/OAUTH).
● Experience supporting and working with cross-functional teams in a
dynamic environment.
● Experience working in Agile Scrum Methodology.
● Very good Problem Solving Skills.
● Very good learner and passion towards technology.
● Excellent verbal and written communication skills in English
● Ability to communicate effectively with team members and business
stakeholders
Secondary Skill Requirements:
● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.
About the job
We, at BitClass, are looking to hire a Senior Software Engineer to join the Personalization, Recommendation and Search team. As a core member fo the team, you will design, build and own complex systems that will provide a personalised and unique experience to the entire audience of BitClass. The role involves engineering and building interest cloud of users and serving them meaningful content based on a highly-tuned and robust recommendation engine.
Responsibilities and requirements
- Writing clean, high-quality, high-performance, maintainable code
- Hands-on with Elasticsearch and its capabilities to build indices and serve recommendations
- Familiarity with building async pipeline to keep indexing data into Elasticsearch
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Support test and deployment of new products and features
- Participate in code reviews
Qualifications
- Bachelor's degree in Computer Science (or related field)
- 3+ years of relevant work experience
- Expertise in Object Oriented Design, Database Design, and XML Schema
- Experience with Agile or Scrum software development methodologies
- Ability to multi-task, organize, and prioritize work
Responsibilities: -
We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map
Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams
Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics
Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution
Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified
Ideate, plan and oversee implementation of new ideas and business critical projects
Qualifications
Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )
Min 3 – 6years of Chief of Staff experience after completing your graduate degree
Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy
Proven record of leadership in a work setting and/or through extracurricular activities •
Exceptional analytical and quantitative problem-solving skills
Ability to work collaboratively in a team environment
Ability to work effectively with people at all senior levels in an organization
Ability to communicate complex ideas effectively – both verbally and in writing – in English
R E A D T H E J D C A R E F U L L Y B E F O R E A P P L Y I N G ! ! ! !
🤘 Who are we?
👌 The takeaway for you?
About the Learning curve in the Job role, the opportunities are plenty as Xongl is working on an inclusive deep tech in the field of distributed computing or storage on the cloud. Cloud will dominate to be the hotbed in India, with the double growth rate than globally in the cloud adoption, till 2030. As a full-stack developer, opportunities and growth in this field are extensive with one of the highest pay scales in IT. According to Nasscom, Cloud spending in India is estimated to grow at 30% p.a. to reach USD 7.1 – 7.2 Bn. in 2022.
ESOP will be provided.
👇 let's go through details.
In this scenario, this role demands to go through a critical six months duration of platform-specific training and learning sensitive server handling protocols on a close collaboration with the team. The candidate can develop the ability to institute a specific user-centric mindset and security concerned practices through this training period.
The candidate for this position will go through mandatory 6 months of training period with a base monthly salary ranged between ₹12K- ₹15K / Month
🤝 What are we expecting from you?
- Handling live server deployments.
- Managing cloud architecture.
- Developing front end architecture.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
Candiadate will have the option to join us at our Chennai office once situations become normal.