Manager Operations

1. Answering Sales / Enquiry calls
2. Managing a team of customer service personnel
3. Coordinating with the team for various enquiries.
4. Answer phone calls or emails from customers to provide quick resolution of issues
5. Provide more direct customer support
6. Identify a solution to the customer's query or direct them to another department that can provide assistance.
7. Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
8. Conduct periodic reviews and evaluations of team members.
9. Prepare proper report for daily queries attained and queries resolved / escalated queries.

 

 

Assist in the formulation of strategies to build a lasting digital connection with consumers
Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
Be actively involved in SEO efforts (keyword, image optimization etc.)
Prepare online newsletters and promotional emails and organize their distribution through various channels
Provide creative ideas for content marketing and update website
Collaborate with designers to improve user experience
Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
Acquire insight in online marketing trends and keep strategies up-to-date
Maintain partnerships with media agencies and vendor.

4+ Years of experience in Java/J2EE applications.

- Excellent programming in Core Java, Multi-threading.

- Java technologies: Core Java, Java EE/J2EE, JPA/Hibernate, Spring

- Should have good understanding on design patterns.

- Should have minimum 1 yr exp in spring boot / Microservices / Amazon Web Services.

- Should have experience developing RESTful services along with Spring and Hibernate

- Good exposure & experience in Product development.

- Ability to collaborate with Architects on development and design.

- Up to date with technology trends and be able to set direction for other developers.

- Ability to evaluate and build POCs, make recommendations around Java, DevOPs, Mobility and Cloud related technologies.

Technical Skills :

- Microservices, Spring Boot, HIbernate, REST

- Redis, MongoDB, MySQL

- DevOps - CI/CD, Ansible/Docker/Kubernetes.

- Cloud - AWS/Google

Description:

For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats/day. 

We work in a fast-paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrives on being the first to solve problems.  We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.

 

About the role :

This is a senior staff backend engineer role in the engineering team that designs, implements and maintains our state of the art product IllusionBLACK. The team is responsible for designing and implementing secure, highly performant and maintainable product.

 

Responsibilities:

• Architect, develop and maintain high performance, fault tolerant and scalable cloud hosted service using NodeJS
• End to end responsibility to continuously create and monitor the services you build
• Help design reusable and clean API's for our frontend React app
• Guide team members with handling complex issues
• You will also be responsible for database schema design and development of migration scripts
• Experiment with new technologies and ideas and help shape our stack and processes

 

Requirement:

• 10+ years professional SW development experience
• All our production applications are built with either Typescript or Python. You must have a strong understanding of NodeJS express apps written in Typescript and ES6
• Must have good experience with Python
• Solid experience with databases is a must. We use and love Postgres here at Smokescreen
• You should be able to design a complex database SQL schema normalized to 3NF on the back of a napkin at 3am in the morning
• Deep understanding and working knowledge of Redis cache
• Experience with Solr or Elasticsearch is a must. We use Solr for our event analytics exclusively
• Experience with AWS, Azure or GCP is a plus. We have a large distributed application running on AWS
• Experience with Docker/Swarm is a plus
• Experience in some stream processing platforms like Kafka/Redis stream is a plus

What we are looking for:
We are looking for a Senior Full-Stack Developer to join our team. You'll be part of the growing engineering team. You'll be primary responsible for front-end development using frameworks like React.js/Vue.js, but having backend-experience is a plus. If you are ready to make an immediate impact with a fun and talented team, we would love to hear from you.

Skills:

- Expertise on React.js or Vue.js
- Good understanding of CSS/Bootstrap Expertise on Express.js
- Familiarity with Git
- Experience on MySQL, MongoDB

Responsibilities:

- Demonstrated ability to develop, scale, and maintain SaaS applications end-to- end; everything from what the customer sees to the code on the server
- Maintain a driving force to write clean and concise code

About Company:

Cargo Flash is one of the leading IT and business consulting solutions provider firm exclusively focused on the Air Cargo Industry. It seamlessly integrates client’s business and organizational strategies with IT implementations, thus helping them to improve their financial performance and operational efficiency. With offices in Delhi, Gurgaon and Mumbai, Cargo Flash employs a team of nearly 120 experts in the domain of Air Cargo.
The bouquet of products from Cargo Flash provide an end-to-end Cargo Reservations System, Cargo Revenue Accounting, Warehouse Management, Cargo GSSA Management, Express Door-to-Door Management, Customer Relationship Management and HR Management, International Freight Forwarding Management system, and many more..
These solutions offered are designed with the objective of being scalable, flexible, transparent, reliable and streamlining the business processes for revenue growth, by using state-of-the-art technology.

Job Description:

• We are looking for a Software Developers responsible for working with Project Managers to determine needs and applying/customizing existing technology. This includes maintaining and supporting multiple projects and deadlines. Your primary responsibility will be developing software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas, following the software development life cycle. It also includes recording work progress on a weekly basis. Thus, a commitment for supporting and guiding the team member working together and under you is essential.

 

REQUIREMENTS:

• Should be well versed with Technology like ASP.NET, C#, OOPS, .NET, MVC, API ,AJAX, SQL SERVER, ANGULAR JS, React JS, Java Script/jQuery, SQL 2012/2016.
• Should also be well versed with OOPS, MVC, Generics, Collections, Serialization,.
• Should be able to understand the development requirements and provide the solution within the timeframe.
• Should be involved in designing database tables and stored procedures.
• Should involved in requirement gathering and interaction with client.
• Efficient in transforming client business Requirements into Functional
• Experience in designing, testing, implementing, deploying and managing of applications and services.
• Should be involved in designing database tables and stored procedures.
• Expert hand in researching, designing, implementing and managing software programs.
• Work with team members to design innovative software programs that improve and simplify the experience for customers across various products.
• Keep up to date on the newest technological innovations in the field and be ready to apply relevant innovations to our software systems.
• Responsible for providing quality software and programs.
• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development life cycle.

 

ATTRIBUTES:

• Hard working 
• Committed
• Process Improvement
• Problem Solving

• Creative minds
• Logical thinking
• Patient

 

SKILLS:

• Time management skills 
• Computer programming skills and coding skills.
• Object-oriented design skills
• Outstanding interpersonal skills
• Software development skills
• University Degree holder with proven work experience.

 

Job Location :

 

No. Of Days Working : 5 days a week

PriceLabs (https://www.chicagobusiness.com/innovators/what-if-you-could-adjust-prices-meet-demand" target="_blank">chicagobusiness.com/innovators/what-if-you-could-adjust-prices-meet-demand) is a cloud based software for vacation and short term rentals to help them dynamically manage prices just the way large hotels and airlines do! Our mission is to help small businesses in the travel and tourism industry by giving them access to advanced analytical systems that are often restricted to large companies. 

We're looking for someone with strong analytical capabilities who wants to understand how our current architecture and algorithms work, and help us design and develop long lasting solutions to address those. Depending on the needs of the day, the role will come with a good mix of team-work, following our best practices, introducing us to industry best practices, independent thinking, and ownership of your work.

 

Responsibilities:

• Design, develop and enhance our pricing algorithms to enable new capabilities.
• Process, analyze, model, and visualize findings from our market level supply and demand data.
• Build and enhance internal and customer facing dashboards to better track metrics and trends that help customers use PriceLabs in a better way.
• Take ownership of product ideas and design discussions.
• Occasional travel to conferences to interact with prospective users and partners, and learn where the industry is headed.

Requirements:

• Bachelors, Masters or Ph. D. in Operations Research, Industrial Engineering, Statistics, Computer Science or other quantitative/engineering fields.
• Strong understanding of analysis of algorithms, data structures and statistics.
• Solid programming experience. Including being able to quickly prototype an idea and test it out.
• Strong communication skills, including the ability and willingness to explain complicated algorithms and concepts in simple terms.
• Experience with relational databases and strong knowledge of SQL.
• Experience building data heavy analytical models in the travel industry.
• Experience in the vacation rental industry.
• Experience developing dynamic pricing models.
• Prior experience working at a fast paced environment.
• Willingness to wear many hats.

Job description:
● Expertise in Web API is most preferable.
● Good experience needed in Angular 4+ implementation.
● Must have very good exposure and experience working with C#,ASP.Net, MVC, Entity Framework, Web Service, Java Script, jQuery and SQL Server.
● Strong Knowledge of software implementation best practices.
● Strong experience in debugging and working with n-tier architecture (UI, Business layer and Data Access layer) along some experience with service oriented architectures(SOA)
Ability to design and optimize SQL server stored procedures.
● Solid understanding of object oriented programming (OOP).
● Experience using version control (Git/Subversion)
Experience using Jira and Confluence
● Develop and enhance new and existing software applications
Mentor and train other team members
● Gain knowledge of the Energy Industry
● Provide documentation and training on the solution

Job brief: We are looking for a experienced MEAN Stack Developer who possesses a passion for pushing Web technologies to the limits. This developer will work with our team of talented engineers to design and build the next generation of Web applications. Works closely with other app development and technical teams. Tech Stack : ANGULARJS, NODEJS, REQUIREJS, EXPRESSJS, HTML5, CSS3, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK, MICROSERVICES ARCHITECTURE Responsibilities: ● Design and build advanced applications ● Work with outside data sources and APIs ● Unit-test code for robustness, including edge cases, usability, and general reliability ● Work on bug fixing and improving application performance ● Continuously discover, evaluate, and implement new technologies to maximize development efficiency ● Building reusable code and libraries for future use ● Optimization of the application for maximum speed and scalability ● Implementation of security and data protection ● Able to understand and create Documentation according to Client requirement. Requirements: ● Ability to write clean, commented and maintainable code. ● Basic understanding of microservices. ● Basic understanding in designing, architecting, developing enterprise class products and solutions. ● Basic understanding of MVC frameworks. ● Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3. ● Understanding accessibility and security compliance. ● User authentication and authorization between multiple systems, servers, and environments. ● Integration of multiple data sources and databases into one system. ● Basic understanding data migration, transformation, and scripting. ● Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform. ● Basic understanding of a back-end programming concepts. ● Basic understanding of code versioning tools, such as Git. ● Proper understanding of OOPS concepts. ● Creating database schemas that represent and support business processes. ● Understanding of startup culture. ● Good team player, Quick learner.