Collection Manager

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

Job Role

The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity. 

Desired qualifications include

• Proven working experience in enterprise technical support, IT support, or as a technical engineer
• Basic knowledge of JavaScript, HTML and JSON
• Deep knowledge of the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• familiarity with API calls

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Additional Details

• Location: Bangalore
• Job Type: Full-time
• Role: Software Support Engineer
• Industry Type: Software Product
• Functional Area: Support

GroundTruth is the leading location-based marketing and advertising technology company. Sitting at the convergence of offline and online data, GroundTruth delivers a unique data set called “visitation data,” which allows brands, agencies, SMBs, and nonprofits to drive high-performing business outcomes (ROI).  GroundTruth activates this data through a suite of performance products and services via their self-serve advertising platform, through managed services, or tailored partnerships. GroundTruth has built proprietary cleansing processes that combine their Blueprint’s contextual mapping technology, owned & operated properties, along with 3rd party mobile location data, together yielding over 30 Billion visits annually.

Please visit link: https://go.groundtruth.com/rs/115-ZBZ-379/images/GroundTruth-Technology-Video.mp4">https://go.groundtruth.com/rs/115-ZBZ-379/images/GroundTruth-Technology-Video.mp4

Position: Senior Software Engineer – C++

Location: Gurgaon/Remote

About the advertising service architecture team:
The advertising service architecture team is responsible for the the federation of services that support our real-time advertising exchange ecosystem. We currently process ~500k transactions per second on AWS infrastructure typically clearing bids in under 25ms. This team focuses on developing and supporting real-time java systems using non-blocking io and event driven architecture to solve problems such as request enrichment, filtering, and general data collection all of which are critical to our operations.

The senior level represents
Expert professionals with significant experience who plan, design, organize, and execute large units of work in collaboration with stakeholders. These employees are subject matter experts in technologies and business practices who coach, mentor, and supervise less experienced staff members.

A bit about you

You will:

• Lead the engineering efforts across multiple software components
• Write excellent production code and tests and help others improve in code-reviews
• Analyze high-level requirements to design, document, estimate, and build systems
• Coordinate across teams to identify, resolve, mitigate, and prevent technical issues
• Coach and mentor engineers within the team to develop their skills and abilities
• Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes

You have:

• Education and professional experience:
• PHD or Master’s degree in Computer or equivalent with 5+ years’ experience in technology
• The following skills: C++, C++14, Unix, Multithreading and Data structures

.Additional nice to have skills/certifications: Perl, Shell scripting, Python, Awk, Sed, Protocol Buffers, Aerospike, Redis, Kinesis. Good hands experience on AWS.

You are:

• A team player who is organized, flexible and willing to adapt
• Not afraid of new technologies and driven to learn
• A detail-oriented person, who catches problems early and adjusts
• A strong communicator who can collaborate with multiple business and engineering stakeholders and work through conflicting needs
• A problem solver who likes to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution

What we offer

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

• Unlimited Paid Time Off
• In Office Daily Catered Lunch
• Fully stocked snacks/beverages
• 401(k) employer match
• Health coverage including medical, dental, vision and option for HSA or FSA
• Generous parental leave
• Company-wide DEIB Committee
• Inclusion Academy Seminars
• Wellness/Gym Reimbursement
• Pet Expense Reimbursement
• Company-wide Volunteer Day
• Education reimbursement program
• Cell phone reimbursement
• Equity Analysis to ensure fair pay

Frameworks - Android, Kotlin

Core Java

Data structure

Sqlite, Rest API, Android UI development, API Integration 

Developing, releasing, and maintaining native Android Applications and oversee mobile application development efforts 

Deliver across the entire app life cycle, design, build, deploy, test, release to app stores, and support

Working directly with product and backend developers to conceptualize, build, test, and realize products

Work on bug fixing and improving application performance

Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Optimizing performance for the apps and keeping up to date on the latest industry trends in the mobile technologies

• Design and build user-facing products, owning the entire process from gathering functional requirements from teams, through testing and staging, to deploying in a Python based stack
• Guide the team in making technical trade-offs
• Proactively identify bottlenecks, areas for improvement and put forth a plan to course-correct
• Design and implement maintainable backend services, including data processing pipelines, APIs and internal tools
• Coordinating with internal teams to understand user requirements and provide technical solutions

About us: 

At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an  effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.

We’re looking for someone passionate about driving innovation and solving exciting problems.

What are you joining: 

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), udaanCapital, Iris, Infosys, Cognizant etc.

We are an early stage start-up with funding from founders of Polygon and a part of the Kira community.

• Competitive analysis, extensive user research and process map building to architect the product offering
• Identifying design problems and setting a track of solving them with product development cycles
• Designing UX flows, creating wireframes, polished UIs, and prototypes enabling our teams to swiftly iterate and test ideas
• Align stakeholders on design ideas, concepts and product solutions
• Developing and maintaining documentation regarding user research, customer journeys and touch points, and style guidelines of the product

• Experience of 3+ years in designing Enterprise solutions or B2B products or complex B2C fintech products or productivity tools
• You have prior experience as a UI/UX designer and a strong portfolio of related projects.
• You are proficient in using Figma or similar tools
• You have experience in building products based on user research
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You are a strong team player who can collaborate effectively with different stakeholders.

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Focus on Work-life Balance
• Learning Budget to hone a skill or learn new ones
• Be a part of fast growing environment

• Programming, developing, website coding, and producing data-driven web applications, and websites using WordPress and WooCommerce
• Collaborate with designers, developers, and project managers on client projects
• Consult with clients as needed
• Contribute to the development of the misc. company special projects
• Manage your own time & development between multiple projects & clients to meet deliverables
• Follow and contribute to our internal standards
• Keep up on the latest trends and best practices in web development
• Other duties as assigned

• Excellent knowledge of HTML5/XHTML, XML, AJAX, JavaScript/jQuery, CSS3
• Excellent knowledge of WooCommerce and WordPress
• Strong understanding and experience with SASS
• Experience with responsive design without dependence on frameworks
• The ability to translate PSDs and other assets created by design team into cohesive websites
• Strong sense of visual design
• An understanding of front-end optimization techniques
• Knowledge of usability / user experience design is a plus
• Experience maintaining version control using Git

• Strong experience with custom WordPress theme development, including accommodating full user editability, complex layouts, and plugins that require theme customization – we don’t work with prebuilt themes so it is important to have the ability to create complex setups from scratch
• Experience creating custom themes for use with WooCommerce
• Familiarity with various commonplace and proven plugins such as: Advanced Custom Fields, Gravity Forms, The Events Calendar, s2Member, BuddyPress
• Experience with creating custom WordPress plugins is a plus
• Thorough understanding of custom post types and taxonomies
• Working knowledge of basic PHP and MySQL
• An understanding of programming security best practices
• Familiarity with issues in web design & development and accessibility is a plus
• Familiarity with using command line tools on Linux servers is a plus
• Familiarity with using git for source control is a plus
• Involvement in the open source community is a plus

Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.

Skills and Qualifications

• Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas. 
• Excellent client-facing and internal communication skills.
• Proficiency in project management tools and methodologies.
• Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
• Resource management skills and ability to handle complex / sensitive issues
• Solid organizational skills including attention to detail and multi-tasking skills
• Project Management Professional (PMP) certification is preferred.
• Awareness about the latest technologies for product development and execution.

• Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
• Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
• Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
• Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
• Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
• Build and structure project teams to ensure maximum performance. 

• 2+ years of experience in Technical recruitment
• Design and implement overall recruiting strategy 
• Develop and update job descriptions and job specifications 
• Perform job and task analysis to document job requirements and objectives 
• Source and recruit candidates by using databases, social media etc 
• Screen candidates resumes and job applications 
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule 
• Assess applicants’ https://resources.workable.com/tutorial/recruiting-skills-training" target="_blank">relevant knowledge, skills, soft skills, experience and aptitudes 
• Onboard new employees in order to become fully integrated 
• Monitor and apply HR recruiting best practices 
• Provide analytical and well documented recruiting reports to the rest of the team 
• Act as a point of contact and build influential candidate relationships during the selection process 

• Develop and manage apps on React Native platform
• Analyse, code, debug, test, document & deploy applications
• Provide technical leadership and upgrade architecture design and solution to accommodate future expansion
• Ensure quality control processes are successfully employed.
• Experience in React-Native based app development is a must
• Experience in Mobile app development (Cross platform apps)
• Must have published at least 1 major React-Native app
• Knowledge of service workers implementation for Progressive Web Application (PWA)
• Demonstrated ability with HTML5, CSS3, Bootstrap, jQuery, and other JS frameworks React JS
• Development experience of UI (layouts, animations, etc.)
• Good understanding of Design and Architecture Patterns
• Understanding of iOS and Android Code signing process and deployment model
• Understanding of Unit Testing, Debugging Methodology used in React Native Apps
• Understanding on integration of native modules with React Native code
• Experience with caching and scaling techniques