Position: Inside Sales Manager
About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 1000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

About Simplilearn Solutions
About
Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.
Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.
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𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐑𝐨𝐥𝐞
𝐖𝐞 𝐚𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐝𝐚𝐭𝐚-𝐝𝐫𝐢𝐯𝐞𝐧 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐰𝐢𝐭𝐡 𝐬𝐭𝐫𝐨𝐧𝐠 𝐡𝐚𝐧𝐝𝐬-𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐝𝐬 𝐚𝐧𝐝 𝐌𝐞𝐭𝐚 𝐀𝐝𝐬 (𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 & 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦). 𝐓𝐡𝐞 𝐢𝐝𝐞𝐚𝐥 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞 𝐬𝐡𝐨𝐮𝐥𝐝 𝐛𝐞 𝐬𝐤𝐢𝐥𝐥𝐞𝐝 𝐢𝐧 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠, 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐬𝐜𝐚𝐥𝐢𝐧𝐠 𝐩𝐚𝐢𝐝 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬 𝐰𝐢𝐭𝐡 𝐚 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐑𝐎𝐈. 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐭𝐡𝐞 𝐭𝐫𝐚𝐯𝐞𝐥 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚𝐧 𝐚𝐝𝐝𝐞𝐝 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞.
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬
• 𝐏𝐥𝐚𝐧, 𝐞𝐱𝐞𝐜𝐮𝐭𝐞, 𝐚𝐧𝐝 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐝𝐬 (𝐒𝐞𝐚𝐫𝐜𝐡, 𝐃𝐢𝐬𝐩𝐥𝐚𝐲, 𝐘𝐨𝐮𝐓𝐮𝐛𝐞) 𝐚𝐧𝐝 𝐌𝐞𝐭𝐚 𝐀𝐝𝐬 (𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 & 𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦)
• 𝐃𝐫𝐢𝐯𝐞 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬 𝐟𝐨𝐜𝐮𝐬𝐞𝐝 𝐨𝐧 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐠𝐫𝐨𝐰𝐭𝐡
• 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐞 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬 𝐛𝐚𝐬𝐞𝐝 𝐨𝐧 𝐂𝐏𝐂, 𝐂𝐏𝐀, 𝐑𝐎𝐀𝐒, 𝐂𝐓𝐑, 𝐚𝐧𝐝 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐫𝐚𝐭𝐞𝐬
• 𝐏𝐞𝐫𝐟𝐨𝐫𝐦 𝐤𝐞𝐲𝐰𝐨𝐫𝐝 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡, 𝐚𝐮𝐝𝐢𝐞𝐧𝐜𝐞 𝐭𝐚𝐫𝐠𝐞𝐭𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬
• 𝐂𝐫𝐞𝐚𝐭𝐞 𝐚𝐧𝐝 𝐭𝐞𝐬𝐭 𝐚𝐝 𝐜𝐨𝐩𝐢𝐞𝐬, 𝐜𝐫𝐞𝐚𝐭𝐢𝐯𝐞𝐬, 𝐚𝐧𝐝 𝐥𝐚𝐧𝐝𝐢𝐧𝐠 𝐩𝐚𝐠𝐞𝐬
• 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 𝐫𝐞𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐚𝐧𝐝 𝐥𝐨𝐨𝐤𝐚𝐥𝐢𝐤𝐞 𝐚𝐮𝐝𝐢𝐞𝐧𝐜𝐞𝐬
• 𝐌𝐨𝐧𝐢𝐭𝐨𝐫 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐦𝐚𝐧𝐚𝐠𝐞 𝐛𝐮𝐝𝐠𝐞𝐭𝐬
• 𝐂𝐨𝐧𝐝𝐮𝐜𝐭 𝐀/𝐁 𝐭𝐞𝐬𝐭𝐢𝐧𝐠 𝐭𝐨 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲
• 𝐔𝐬𝐞 𝐆𝐀𝟒 𝐚𝐧𝐝 𝐓𝐚𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 𝐟𝐨𝐫 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐚𝐧𝐝 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬
• 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐫𝐞𝐩𝐨𝐫𝐭𝐬 𝐚𝐧𝐝 𝐚𝐜𝐭𝐢𝐨𝐧𝐚𝐛𝐥𝐞 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬
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𝐌𝐮𝐬𝐭-𝐇𝐚𝐯𝐞 𝐒𝐤𝐢𝐥𝐥𝐬
• 𝐇𝐚𝐧𝐝𝐬-𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐝𝐬 𝐚𝐧𝐝 𝐌𝐞𝐭𝐚 𝐀𝐝𝐬
• 𝐒𝐭𝐫𝐨𝐧𝐠 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐨𝐟 𝐂𝐏𝐂, 𝐂𝐏𝐀, 𝐑𝐎𝐀𝐒, 𝐂𝐓𝐑
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• 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐨𝐟 𝐫𝐞𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐚𝐮𝐝𝐢𝐞𝐧𝐜𝐞 𝐬𝐞𝐠𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧
• 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐚𝐥 𝐦𝐢𝐧𝐝𝐬𝐞𝐭 𝐚𝐧𝐝 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐢𝐧𝐠 𝐬𝐤𝐢𝐥𝐥𝐬
• 𝐀𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐦𝐚𝐧𝐚𝐠𝐞 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐜𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬
𝐆𝐨𝐨𝐝 𝐭𝐨 𝐇𝐚𝐯𝐞
• 𝐓𝐫𝐚𝐯𝐞𝐥 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 (𝐅𝐥𝐢𝐠𝐡𝐭𝐬/𝐇𝐨𝐭𝐞𝐥𝐬/𝐇𝐨𝐥𝐢𝐝𝐚𝐲𝐬)
• 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 / 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
• 𝐋𝐚𝐧𝐝𝐢𝐧𝐠 𝐩𝐚𝐠𝐞 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧
• 𝐁𝐚𝐬𝐢𝐜 𝐒𝐄𝐎 & 𝐟𝐮𝐧𝐧𝐞𝐥 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬
• 𝐁𝐚𝐜𝐡𝐞𝐥𝐨𝐫’𝐬 𝐝𝐞𝐠𝐫𝐞𝐞 𝐢𝐧 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 / 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
• 𝟐–5 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞
Opportunity :
Aertrip is looking for the world’s best designers. Designers at Aertrip are given the freedom and environment to do the best work of their lives. And all required tools are made available. Through Aertrip, your designs can influence and make a deference in the lives of Aertrip’s world-wide user base. UX / UI is where it all begins. You are literally the prospective brain behind the company. At Aertrip you’l have the opportunity to:
- Design projects across the entire product lifecycle and multiple product launches.
- Develop a deep understanding of customer problems to create elegant but practical solutions.
- Work closely with best in the world designers, product managers, engineers, leaders and mentors in a highly collaborative environment.
- Take initiative in identifying problems and opportunities to improve the product offering.
- Push boundaries and break the product’s status quo to get us to the ideal future state.
- Contribute to our growing design system in an effort to cultivate a coherent look and feel across the entire Aertrip platform.
- Own the solution space and be able to sell your thinking with solid rationales.
Our Tech Deck :
- Design
- iMac
- Sketch
- Adobe CC
- Microsoft Office
- Apple iWork
- InVision, Sympli and other prototyping / presentation tools
- Collaboration
- Slack
- Evernote
- Google Drive
Your Part :
You will have to be great with all-round design skills. Your day-to-day job will involve working on various fields of design: Digital Experiences - Web Design, App Design, Record and design Screencasts, Video and audio designing and editing, Email Design, Design relevant Illustrations, Logos, Icons and animations and Print Design. You will also have to be proficient with presenting your work creating a working model using prototyping tools.
Preferred Qualification & Experience :
- Master's degree in any descipline of design
- 3+ years relevant professional experience in designing consumer applications and hands-on experience in UX/UI
- A portfolio full of exceptional design thinking, showcasing a breadth of creative work across various fields of design
- Deep understanding of various desktop and mobile OS environments and their native designs
- Deep understanding and knowledge of Front End Technologies (HTML, CSS and JS) and their latest technical capabilities and limitations
- You need to be an expert at using the following tools and learn its latest features:
- Sketch (and its various Plugins)
- Adobe CC apps
- Photo editing tools
- Video creation and editing tools
- Audio creation and editing tools
- Microsoft PowerPoint / Apple Keynote
- Ready resourceful libraries for icons, fonts, logos, sounds fx and stock music, images & videos
- Any other tools as required to deliver great design
Preferred Skills & Abilities :
- As a Designer
- Strong Communication Design and UX Design skills;
- Strong UI and motion design skills;
- An eye for detail;
- Ability to use apt typography and colour;
- Deep understanding of the end to end product design process, including how to develop and use stories, journey mapping, wire-framing, prototyping and user testing;
- Ability to understand and adopt emerging Web technologies and fashions of Web and App Design;
- Ability to design minimal interfaces with great user experience and aesthetics;
- A mindset for continuous improvements;
- Problem solving skills;
- Passion for quality design and innovation;
- A thirst for continuous learning;
- Great presentation skills.
- As a team player
- Adopt, use and extend existing design language and standards of the brand and company;
- Estimate design timelines and deliver designs as per schedule. Responsible and capable of meeting tight deadlines;
- Thrive in a variable and demanding startup environment;
- Collaborate with multiple disciplines like product, engineering, marketing, research and support, and enjoy working in a collaborative environment;
- Understand technical and business needs and fulfil them.
- It's also great to have
- Good copywriting and language skills;
- Good management skills;
- Good story-telling skills.
We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Expertise in backend programming with Node.js and MongoDB.
- Experience with React.js and redux.
- Material UI and 3rd party libraries.
- Experience with clean code writing practices like avoiding callback hell like promises, async.
- Thorough understanding of Node.js and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Familiarity with newer specifications of ECMAScript.
- Experience with data structure libraries (e.g., Immutable.js).
- Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end builds pipelines and tools.
- A knack for benchmarking and optimization.
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
Responsibilities:
- Build Node.js APIs using microservices.
- Rewriting backend code with microservices architecture & Unit tests.
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.
- Expert knowledge in WordPress installation, configuration, Administration, security, and optimization.
- Experience with WordPress Theme, Widgets and Plugin customizing and developing new wordpress themes, Plugin modification/development and widgets development.
- Strong understanding and hands-on in HTML, DHTML, XML, CSS, JavaScript, JQuery/Prototype and AJAX.
- Develop high performance, highly scalable, custom development and/or plugin development for WordPress sites
- Experience with parent themes, caching systems (WP Super Cache, W3 Total Cache etc.), HyperDB, Yoast SEO.
- Strong PHP background to implement core WP functions, template tags & hooks in the theme.
- Experience in common third-party APIs (Google, Facebook, ebay etc)
- Very strong understanding of database technologies and SQL Optimization.
Responsibilities and Duties:
1. Meet leads for assessment and solution offering. (Leads and appointments will be provided by company)
2. Prepare quotation as per client requirements
3. Handle and resolve feedback, complaints or conflicts
4.Team Handling, Highly self-motivated
5.Possess strong work ethics and keep information confidential.
6. Two wheeler compulsory
7. DL compulsory
8 . If from paint background than it will add bonus
Qualifications and Skills
Any Graduate ,have completed degree in civil B.E .
Ready to travel
Benefits
1. High growth environment
2. Travelling Allowance
3. Provident Fund
4. Health Insurance
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Experience: 3-5 Years Experience
Skills:
Swift Language, Sqlite Database
Only Male Candidate
25% Hike on Current salary
What You'll Do
You will be part of our data platform & data engineering team. As part of this agile team, you will work in our cloud native environment and perform following activities to support core product development and client specific projects:
- You will develop the core engineering frameworks for an advanced self-service data analytics product.
- You will work with multiple types of data storage technologies such as relational, blobs, key-value stores, document databases and streaming data sources.
- You will work with latest technologies for data federation with MPP (Massive Parallel Processing) capabilities
- Your work will entail backend architecture to enable data modeling, data queries and API development for both back-end and front-end data interfaces.
- You will support client specific data processing needs using SQL and Python/Pyspark
- You will integrate our product with other data products through Django APIs
- You will partner with other team members in understanding the functional / non-functional business requirements, and translate them into software development tasks
- You will follow the software development best practices in ensuring that the code architecture and quality of code written by you is of high standard, as expected from an enterprise software
- You will be a proactive contributor to team and project discussions
Who you are
- Strong education track record - Bachelors or an advanced degree in Computer Science or a related engineering discipline from Indian Institute of Technology or equivalent premium institute.
- 2-3 years of experience in data queries, data processing and data modeling
- Excellent ANSI SQL skills to handle complex queries
- Excellent Python and Django programming skills.
- Strong knowledge and experience in modern and distributed data stack components such as the Spark, Hive, Airflow, Kubernetes, Docker etc.
- Experience with cloud environments (AWS, Azure) and native cloud technologies for data storage and data processing
- Experience with relational SQL and NoSQL databases, including Postgres, Blobs, MongoDB etc.
- Familiarity with ML models is highly preferred
- Experience with Big Data processing and performance optimization
- Should know how to write modular, optimized and documented code.
- Should have good knowledge around error handling.
- Experience in version control systems such as GIT
- Strong problem solving and communication skills.
- Self-starter, continuous learner.
Good to have some exposure to
- Start-up experience is highly preferred
- Exposure to any Business Intelligence (BI) tools like Tableau, Dundas, Power BI etc.
- Agile software development methodologies.
- Working in multi-functional, multi-location teams
What You'll Love About Us – Do ask us about these!
- Be an integral part of the founding team. You will work directly with the founder
- Work Life Balance. You can't do a good job if your job is all you do!
- Prepare for the Future. Academy – we are all learners; we are all teachers!
- Diversity & Inclusion. HeForShe!
- Internal Mobility. Grow with us!
- Business knowledge of multiple sectors
About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
Why this Role
We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles.
Roles and Responsibilities
- Engage with our clients primarily through email, phone, or our ticketing system
- Understand client needs and tackle problems
- Think creatively about technical issues and find ways to change showstoppers into positive ways forward
- Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
- Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
- Keep current on product releases and updates
- Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
- Support Customers working with Migration teams on Data Migrations to our Platform.
- Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
- Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
- A passion for solving problems.
- A way with words that makes technical topics easy to understand
- A keen eye for getting to the root cause of an issue
- A love of helping people
- An ability to manage multiple needs and keep them all on track
- A strong ethos towards helping the team win
- Prior experience in SaaS environments
- Experience with MS Office and data programs
- Attention to detail
- Confidentiality
-
Experience in writing professional Emails
-
Experience in handling a high volume of customer queries
-
Must have 1-2 years of prior experience in SAAS environments.
-
Must be comfortable working during night shifts.
Responsibility:
- Develop, execute & deliver the annual and long-term strategic business plans to ensure delivery of the full potential of the brand at the pan India level
- Guide team in translation of strategy into business plans, brand positioning and go – to market strategies
- Identify and research potential markets to launch the new retail stores and advise management of new business development opportunities.
- Prepare and execute the marketing strategy for Company’s online & offline business model.
- Responsible for the launch and development of the fashion brand as per the agreed terms and conditions.
- Ensure the financial performance and revenue targets of the brand (online and offline) are achieved through analysis of its Profit & Loss and KPIs.
- Manage relations with key business stakeholders to develop trusting business partnerships.
- Support the day-to-day management of the brand.
- Advice and support stores with all areas of their business including store standards, stock management, customer relationship, staffing and recruitment, finances and payments, cost control, expansion.
- Develop sales and marketing tools, work out on sales promotional activities to support the sales plans.
- Develop the store audit plan and conduct the audits.
- Contributing to and upholding the standards for store compliance as outlined in the operating standards manuals
- Periodically reviewing layout and design of stores manuals and other communications tools for user-friendliness and completeness
- MBA/Post Graduate in Operations from a reputed institution
- Must have experience in translating vision/broad strategies into specific targets and tasks.
- Ability to deliver solution and provide expertise with speed and imagination
- Should possess a high degree of business acumen and must have a good understanding of P&L
- Strong research and analytical skills
- Flexible and able to multi-task; can work within a fast-moving environment
- Must have good connections and networking in the retail & eCommerce ecosystem
Job Description
We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Business Analyst Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Business Analyst Requirements:
- A bachelor’s degree in business or related field or an MBA.
- A minimum of 2 years’ experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top performing teams.
- A history of leading and supporting successful projects.












