Manager - Rehabilitation
8 - 14 yrs
₹6L - ₹7L / yr
Bengaluru (Bangalore), Hyderabad, Mumbai
Skills
Operations
Retail operations
P&L Management
Clinical Operations
|
MINIMUM EDUCATION - BACHELORS OF PHYSIOTHERPHY v Monitor and achieve the budgeted Profit and Loss (P&L). v Develop forecasts, financial objectives and business plans.
OPERATIONS MANAGEMENT
v Directing all operational aspects including Service distribution, customer service, human resources, administration in accordance with the region objectives. v Ensure all the leads for the day are addressed, converted, analyse the reasons for non conversion and work on recovery of non converted leads. v Ensuring all the services scheduled for the day are assigned to staffs with proper resources including logistics. v Complete end of the day sign off for all the services scheduled for the day. v Oversee inventory Management for smooth patient care operations.
PEOPLE MANAGEMENT
v Maintain the optimum manpower through the interaction with the functional leads and HR. v Provide leadership and guidance to Supervisors and Physiotherapists in the team. v Monitor and ensure implementation of functional and behavioural training. Recommend training based on the customer feedback, business requirement and Staff performance assessment. v Carry out employee engagement activities which includes communication, motivation, team meetings and other welfare activities planned from time to time and build the internal employer brand. v Guide the employees and be responsible to take corrective actions when required including discipline.
QUALITY MANAGEMENT
v Regularly audit electronic medical records for all the patients who are assessed and treated. v Ensure all the quality Audits are adhered to and audit score maintained. v Conduct supervisory visits in patients home to check quality of services rendered. v Ensure good customer satisfaction and resolution of all patient or client complaints with the help of concerned team members. v Adhere to high ethical standards, and comply with all regulations/applicable laws, implement best practices. v System compliance with Quality as per the company norms, SOPs. |
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About Nightingales Home Health Services
Founded :
1996
Type :
Products & Services
Size
Stage :
Profitable
About
The company provides expert home healthcare services including rehabilitation, physiotherapy, dental care, elderly care, palliative care and ICU at home. It solves the problem of patients who require medical attention but prefer to receive it in the comfort of their own homes. The company operates in the healthcare industry.
With over 20 years of experience, the company has been providing expert home healthcare services to patients who prefer to receive medical attention in the comfort of their own homes. The company offers a range of services including rehabilitation, physiotherapy, dental care, elderly care, palliative care and ICU at home. By adhering to the principle of making patients feel at home about healthcare, the company has been able to provide quality care to patients in need. The company has a wealth of experience in the healthcare industry and has successfully provided services to patients with varying medical needs.
The company's services have been used by patients who require medical attention but prefer to receive it in the comfort of their own homes. This includes elderly patients who require assistance with daily activities, patients who require rehabilitation after an injury or surgery, and patients who require palliative care. The company has also provided ICU at home services to patients who require intensive care but prefer to receive it in a familiar environment. The company operates in the healthcare industry and has been providing quality care to patients for over 20 years.
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