Customer Support executive

Deliverables:

Manage Social Channel Strategy, Ideation and Programming 

• Oversee and execute social media calendars, brand guidelines, best practices, promotional  campaigns, and day-to-day social media activities while optimizing the brand's presence on all 

relevant social media platforms. This includes upcoming news (funding announcements, IPOs, media coverage) and thought leadership content, and amplification of portfolio content when  appropriate

• Conceptualization and execution of social media content as per the brand's tonality

• Ensure on-time and efficient realization of day-to-day and monthly goals set for the team.

• Develop social media campaign strategy for content launches, company exits/milestones, and events

• Draft social copy and create social graphic assets in Canva, and/or videos tailored for relevant social media, review edits and finalize assets

• Monthly report detailing social performance with insights and recommendations

• Make recommendations for team to improve their social presence

• Social monitoring and listening – listen to relevant conversations, see where we can opportunistically plug in, flag content deficits

We are currently hiring a Frontend developer for a startup in the B2C marketplace space based out of Mumbai.  This startup is an Online Marketplace, that serves as a Discovery and Booking Platform for Kids’ Activity Classes. Operations were launched in  November 2019, and have over 20KParents and 500+ educators listed on our Platform across the major Tier-I and Tier-II cities in India.

Platform details are listed below :

1. A SaaS platform for educators to simplify the management of their classes and

workshops. Educators get access to a dashboard and use our Class Management tool

to create listings, view registrations, manage bookings and payments. The dashboard

also provides analytics for teachers to track visitor traffic, see drop offs and

understand which social media channel generates maximum ROI for them.

1. Discovery & Booking Platform for parents so that they can search, view and book

classes and workshops for their children.

Top 2 role must have’s

1. You should have REACT JS experience of building a product
2. You should be willing to work in a very early stage startup( Not funded yet)

Tech skills required for this role:

• Front end design in REACT JS at least 1.5 years
• AWS server
• Mongo Database
• API's written in Nodejs

About the job:

We are looking for a highly skilled computer programmer as a Tech-Cofounder who is comfortable with both front and back-end programming. You will be responsible for developing & designing a project/product from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities:

• Bridge functional abilities and other company's resources to improve efficiency.
• Additionally, ensure collaboration between workers is easier and optimizes the company's inside IT processes/infrastructure.
• Developing the product vision.
• Designing user interactions on web pages. Selecting a technology stack, designing the application architecture, setting up a scalable cloud-based infrastructure (as well as choosing the cloud service provider), and testing the application.
• Creating servers and databases for functionality. Make sure that the company's data is protected.
• Ensuring cross-platform optimization for mobile phones.
• Responsible for developing a minimum viable product (MVP) in the shortest time possible.
• Ensuring responsiveness of app
• Conception to finished product.
• Designing and developing APIs.
• Working alongside graphic designers for web design features.
• Strong visualization to thoughtfully process business needs and mitigate those under core functionalities of the application.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Strong organizational and project management skills with Product Management experience is desirable.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
• Proficiency with server-side languages such as Python, Nodejs.
• Familiarity with database technology such as MySQL and MongoDB.
• Good problem-solving & leadership skills.
• Attention to detail.
• A flawless executor with an entrepreneurial spirit.

Desired Skills and Experience:

• Building cross-platform hybrid applications
• Experience and knowledge in developing Ecommerce applications and video streaming.
• Experience in MERN stack is a plus
• Experience in deploying production ready codes
• Experience in CI/CD pipelines
• Previous working experience is not mandatory as long as you know how to build & move the ship.

Work in an exciting and challenging role at a leading credit rating company that is leveraging software and technology tools to change the face of credit rating in India!

Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.

Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.

As the Senior Manager (Ratings - BFSI), you will maintaining cases and assignments undertaken by group head in the year, managing Sector reports / criteria commentary publishing

What you will do:

• Ensuring Execution of projects
• Providing inputs and commitments towards strategic/ quality decision making
• Facilitating Development & improvement of methodology for sectors
• Minimising Sharp Rating Migration Cases/Rating Quality
• Ensuring quality and readability of rating report as well as rationale, press releases etc.
• Handling Complex situations
• Ensuring timely completion of rating assignments.
• Keeping track of changes in the respective sectors & and bringing important facts to managements notice.
• Presenting the case in the Rating Committee Meeting
• Maintaining MIS, quarterly results/ no default statement, rating reckoner etc.
• Leading & guiding the team of analysts working in the team.
• Monitoring and measuring productivity of team members
• Modelling the leadership behaviors and coaching and mentoring junior staff

What you need to have:

1. Manage social media handle and posts: Being into creative field the easiest way to connect with fellow artists, curators, galleries, art events, there are various ways we need to keep communication e.g. Infographics, static posts, illustrations supporting the content, art related articles, explainer videos, animations etc. writing content for all the different types of communication channels and modes.
2. Jumbish events: Where there are various communication stationery need to be prepared e.g. posters, flyers, banners, etc.
3. Jumbish Service offerings like Sales brochure, Coffee table books, Catalogs, Logo designs, brand stationeries, event merchandise like badges & caps, Book cover illustrations, Artist’s website, etc.  Content development for the various service offerings.