Customer Support executive

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

JD

• 2-7 years of experience with client-side JavaScript (React/Angular) , CSS, HTML (we have openings at various experience levels ranging from mid-level to senior)
• Building world-class, highly responsive consumer web applications and websites, with a focus on front-end components
• Collaborating with team members to create technical solutions and solving problems
• Developing prototypes as well as industrial-strength products with ease and flexibility
• Practicing test-driven development (unit testing, integration testing)
• Learning new things (every day!)

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Senior Software Developer for IT Services Management Team. 

In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

You will act as an On-call-duty team in the time between 6:00 PM to 8:00 AM IST- 365 days a year. We are seeking a hands-on Software Developer with strong experience in Frontend + DevOps knowledge.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education and Experience: 

A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Excellent English Communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Experience in 24x7 application On call Support and ready to work in shifts on a Hybrid /WFH mode.

This assignment is a long-term contract for more than 3 years.

Good knowledge in Frontend Technologies like Frontend & DevOps – skill set given below.

Skills & Requirements

React JS (v17+), Tanstack, Context, React Router, Redux, Webpack / Vite, Storybook, Jest, React Testing Library, Vitest, Cypress, npm, Restful API, Azure, Azure Devops, Kubernetes, kubeAPI, docker/container, Debug Tools, openSSL, Kustomize, Curl.

Job Details

Description

We are looking for a passionate Senior User Experience Designer to join our fast growing team at LogiNext. You’ll collaborate with Product Managers and other UI designers to design new features, translate concepts into living and breathing prototypes, and rapidly iterate on interactions, animations, and details to deliver the best user experience. You will be responsible for conceptualizing & creating highly interactive user interfaces across all supported platforms.

You are passionate about design and are driven to create solutions for our clients that combine business objectives, design principles, and continuous user research into a compelling user experience. You have experience in designing a consistent and adaptable platform-based approach to user experience within a technology-driven and Software-as-a-Service (SaaS) based environment. You are a compulsive problem-solver with excellent visualization and communication skills.

Responsibilities: 

• Gather, analyse & process data to determine the user needs & enhance the user experience
• Research & learn new, or re- emerging front- end technologies that facilitate improved user experience.
• Conceptualise designs through storyboards & concept presentations
• Design beautiful digital interfaces and present ideas in a compelling manner
• Perform usability testing with prototypes
• Create wireframes & prototypes to create a perfect user interface 
• Create the best visual communication design with graphic design, website design, drawing and illustration, animation, client discussion and standard layouts.
• Mentor other team members in conceptualising and visually articulating design solutions

Requirements:

• Bachelor’s degree or higher in Arts/Commerce/Science/Technology 
• 8 to 10 years of experience in UI/UX designing
• Must have experience in designing user interfaces for B2B SaaS Products
• Must have excellent experience using tools such as Sketch, Photoshop, Adobe Illustrator
• Able to work and thrive in a fast-paced, rapidly changing work environment
• Should have excellent communication skills, with an ability to convey ideas clearly & precisely
• Must have leadership skills & a good team player
• Must be pro-active & a self-starter

Responsibilities:=

• Identify and target potential clients within the IT industry through research, networking, and utilizing LinkedInSales Navigator.
• Conduct outbound cold calls and emails to prospects, effectively communicating our company's products and services to generate new business opportunities.
• Develop and maintain a pipeline of qualified leads through proactive lead generation techniques, including but not limited to cold calling, email campaigns, and social media outreach.
• Engage with prospects to understand their business needs and challenges, and effectively articulate how our solutions can address those needs.
• Collaborate closely with the sales and marketing teams to develop and implement effective sales strategies, including the creation of compelling sales presentations and proposals.
• Build and maintain strong relationships with clients and prospects, ensuring high levels of customer satisfaction and repeat business.
• Stay up-to-date with industry trends, market dynamics, and competitor activities to identify new business opportunities and maintain a competitive edge.
• . Provide regular reports on sales activities, pipeline status, and market trends to the management team.

Kapture CRM is an enterprise-focused Service automation SaaS platform. We help 500+ enterprises in 14 countries to manage their customer service in a more intelligent, contextual way.

Roles & Responsibilities :

    * Proven experience in Java8, Spring Boot, Microservices/API

    * Strong experience with Kafka, Kubernetes

    * Strong experience in using RDBMS (Mysql) and NoSQL.

    * Experience in working in Eclipse / Maven environments.

    * Hands-on experience in Unix / Shell scripting.

    * Hands-on experience in fine-tuning application response/performance testing.

    * Experience in Web Services.

    * Strong analysis & problem-solving skills

    * Strong communication skills - both verbal and written

    * Ability to work independently with limited supervision

    * Proven ability to use own initiative to resolve issues

    * Full ownership of projects/tasks

    * Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines

    * Eagerness to learn

    * Strong team-working skills

Behavioural Scientist

Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.

What You'll Do:

• Work with Data Scientists to evolve patterns of Human behavioural traits and participate in Profile Building.
• Contribute to the Visual, Textual, Audio and other forms of Inquiry to determine the behavioural traits and develop various personas.
• Apply Human psychological theories to practice
• Help Develop psychographic inquiry based system to understand the users.
• To Develop Marketing Psychology patterns to gage buyer behaviour by banking on
• cognitive biases.
• To Develop CPM or HEM approaches appropriately to assist the marketing, sales and
• data science team.
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions

What are we looking for (Competencies) :

• Should be a graduate in Psychology, Journalism/ Mass communication
• Should be aware about new age technologies
• Should know about New age user economy
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Should be able to clearly express views and articulate
• Clear understanding of psychographic tests
• Should have done survey frameworks

Benefits:

• Competitive Salary Packages and benefits
• Collaborative, lively and an upbeat work environment with young professionals

Job Category: Data Science

Job Type: Full Time

Job Location: Bangalore/Chennai

We are seeking a skilled PHP Developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining web applications using PHP, MySQL, HTML, CSS, and JavaScript.

Responsibilities:

• Design, develop, and maintain web applications using PHP and MySQL
• Create and maintain code documentation
• Collaborate with cross-functional teams to identify and prioritize new features
• Ensure the performance, security, and scalability of the web applications
• Troubleshoot and debug issues as they arise
• Stay up-to-date with new web technologies and programming languages
• Develop and integrate APIs with third-party applications
• Participate in code reviews and provide feedback to other developers

Requirements:

• Bachelor's degree in Computer Science or a related field
• At least 3 years of experience in PHP development
• Strong knowledge of PHP, MySQL, HTML, CSS, and JavaScript
• Familiarity with MVC frameworks such as Laravel, CodeIgniter, or CakePHP
• Experience with version control systems such as Git or SVN
• Understanding of responsive design principles and mobile development
• Knowledge of RESTful API design and implementation
• Ability to work independently and in a team environment
• Excellent problem-solving and analytical skills
• Strong communication skills

If you are a passionate and talented PHP Developer looking for an exciting opportunity to work with cutting-edge technologies, please submit your application today.