Cutshort logo
Place of Origin logo
Customer Support executive
Customer Support executive
Place of Origin's logo

Customer Support executive

Sudarsan Metla's profile picture
Posted by Sudarsan Metla
1 - 3 yrs
₹2L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Communication Skills
Operations management
Logistics management
Operations
The candidate will look into the end-to-end order cycle to provide customers with transparency in the order process: Responsibilities 1. ORM - Check and attend to customer queries on online platforms such as Facebook, Instagram etc. 2. Receive calls and be able to appraise customers on status of orders and execute special requests 3. Candidate must be have fluent communication skills in English and Hindi 4. Liaise with sellers and courier partners to ensure products are dispatched in a timely manner 5. Respond to customer queries through emails to ensure customer experience is unhindered 6. Liaise with sellers in order to provide packaging material 7. Perform reconciliation to ensure customer orders don’t get cancelled 8. Perform refunds and related processes as per customer request or business inability to deliver product
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Place of Origin

Founded :
2014
Type :
Product
Size :
20-100
Stage :
Raised funding

About

http://www.placeoforigin.in/">www.PlaceofOrigin.in is India`s 1st curated and managed marketplace for iconic and legendary regional food brands from across India. We connect such traditional and new-age iconic food producers with new customers and markets all across India. Over the subsequent years, we grew the marketplace to become India`s largest speciality food portal with 400+ brands and 3500+ unique speciality food SKUs while also working on unit economics to ensure that we are contribution positive as a business.

 

Over the last 6 months, with our learnings on products from the marketplace business, we`ve ventured into the offline market as an FMCG brand with our own branded range of regional Indian specialities. We see a huge opportunity in the chosen sector of focus, which is Indian namkeen snacks - currently a 12000 cr market growing at 20% cagr but with stagnant brands and products. With our 8 SKUs, we have got 15% share of namkeen category in select modern trade outlets within 1 month of launch.

Read more

Connect with the team

Profile picture
Sudarsan Metla

Company social profiles

instagrampinteresttwitterfacebook

Similar jobs

Advertising & Marketing Industry
Advertising & Marketing Industry
Agency job
via Peak Hire Solutions by Dharati Thakkar
Gurugram
6 - 12 yrs
₹12L - ₹16L / yr
Graphic Designing
Project Management

REVIEW CRITERIA:

MANDATORY:

  • Strong Design / Tech / Marketing Project Manager Profiles (Design is preferred)
  • Must have 6+ years of experience in project management, handled design / Tech / marketing projects (Design Project is preferred, If Tech Projects, look for some design aspects in the project)
  • Must have 3+ YOE in Client Management role dealing with founders, CMOs, VCs and Government
  • Must have expertise in taking project briefs, scope/proposal creation and execution
  • Must have experience in drafting project scope, budgets and timelines
  • Must have experience in Team Management, managing timeline and work allocation
  • Design studio, Design agencies, Web Development Agencies, Marketing studio or agencies, Advertising agencies or studios
  • Design Project is preferred. If Tech Projects, look for some design aspects in the project.


ROLE & RESPONSIBILITIES:

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.


JOB DESCRIPTION-

Your job will entail the following broad deliverables:

  • Project management
  • Business Development
  • Support services


You will work under and report directly to the Business Manager at Company Design


Project Management-

  • Schedule and manage the project with the client team regularly.
  • Gather creative briefs from the client and supervise as well as oversee their execution by the design team.
  • Deliver project through strategy and design team assigned to the project.
  • Managing project planning to completion and client communication for a wide variety of projects - both simple and complex and large and small - independently or as part of a team.
  • Participate and assist the team in creating presentations
  • Coordinate between all teams to work seamlessly
  • Bring a fresh point of view to our client’s challenges and ensure the brand image is always ahead of the curve in terms of knowledge, expertise and insight
  • Participate and contribute towards Strategy and concept directions and creativity to meet the end goal of a successful project delivered in time at high company Design standards.
  • Create weekly reports with your Business manager to the CEO of company Design.
  • Gather project status, develop mitigation strategy and hold weekly meetings with the team with the Business manager.
  • With high client satisfaction and good relationship management, increase scope and billing or acquire additional projects.
  • Ensure billing and payment cycles are maintained as per schedule. Work closely with the Accounts Department to deliver the same.


Business Development-

  • Marketing: A large part of Business Development at company Design happens through marketing. This function will require you to strategize on how to market company Design to get the maximum impact. Besides overall strategy, the task will involve making a quarter-wise calendar programme, breaking it down into how each vertical at company Design gets promoted to designing the communication and delivering it across various channels.
  • Solicitation of new businesses: with the business manager. Being a key driver behind the process of winning new work, creating opportunities and organising and making pitch meetings. This would broadly involve handling new business communication, creating opportunities, designing and creating strategy of approach, planning bespoke proposal and process making, and sales initiatives for different verticals of company design.
  • Client acquisition: This will involve interacting with a client prospect, understanding the brief or requirement, business development with strategy pitches, creating a scope of work and timesheet and creating a detailed proposal. Interact with client prospects and bag the project.
  • Newsletter: The task will also involve strategizing the newsletter structure, and planning and delivering the same on a monthly basis.
  • Company Design website: Coordinate and manage content
  • Awards: Shortlist relevant national and international awards company Design should participate in, prepare budgets, design, and deliver the entries.
  • Anthony Brand: Promote Anthony as a brand ambassador and principal of company Design. Create a strategy and plan in fructifying the same. This will include, Jury members, Talks, Lectures, workshops, etc.
  • For the work above, you will work along with the Business Manager. Also, report to her for planning, progress reporting and delivery. You will also work with the company Design strategy, content and design team to deliver various aspects required. You will assist the Business Manager in creating formal weekly reports to the CEO of company Design.


Support Services-

  • Support HR: As part of your involvement with teams and clients, you will be called upon to conduct interviews and coordinate on induction-related support and manage programmes around it.
  • Support Administration as and when required in context to projects, facilitating teams, organising transport/tickets, and meeting clients.
  • Company Design from time to time organises FORUM and mini-conferences at the studio or online. You will need to organise and manage such events along with the Business Manager with support from the rest of the team.


IDEAL CANDIDATE:

  • Strong human relations skills
  • Strong business acumen in project planning and management
  • Bachelor's Degree or equivalent experience + post-graduation/master's degree is a plus
  • Strong verbal, written, and organizational skills
  • 6-12 years of Project management experience in similar organizations/similar fields
  • Should have managed 4-5 designers directly under them, reporting to them.
  • Client-facing experience for design and creative projects is essential, with the ability to take creative briefs from clients and manage delivery with designers.
  • Should have worked in design studios or agencies managing design projects.
Read more
Deqode
at Deqode
1 recruiter
Mokshada Solanki
Posted by Mokshada Solanki
Hyderabad
4 - 5.5 yrs
₹3L - ₹25L / yr
skill iconJava
06692
Microservices
skill iconAmazon Web Services (AWS)

We’re looking for a Java Backend Developer with strong experience in Spring Boot, AWS, and Microservices to join our growing team. If you're passionate about scalable backend systems and love working in a fast-paced environment, we want to hear from you!


What You’ll Bring:

  • 4+ years of backend development experience
  • Strong hands-on expertise in Core Java and Spring Boot
  • Experience designing and developing Microservices architecture
  • Solid working knowledge of AWS services
  • Familiarity with RESTful APIs, version control (Git), and CI/CD
  • Strong problem-solving and debugging skills
  • Ability to work independently and in a collaborative team environment
  • Immediate joiners are highly preferred
Read more
Fieldproxy ( YC )
at Fieldproxy ( YC )
1 video
6 recruiters
Swaroop V
Posted by Swaroop V
Chennai
1 - 3 yrs
₹4L - ₹6L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Retention

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

 

Key responsibilities:

 

  • Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
  • Increase product adoption and customer retention rate

 

What we look for:

 

  • 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
  • Excellent presentation skills and writing skills
  • Ability to make a quick decision in a lean team
  • Strong communication skill is not expected as it is kept as a default checklist
  • Experience with a SaaS product would be preferred
  • Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
  • Proactive in establishing deeper customer relationships
  • Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
  • Familiar with the CRM tools preferred

 

What we provide in return:

 

  • Competitive salary
  • Opportunity to work in a fast-moving, high growth SaaS company
  • Company-paid Health insurance
  • A great learning experience with high paced growth opportunities
  • Hybrid and friendly work culture with always ready to help attitude colleagues
Read more
Luxury home décor brand
Luxury home décor brand
Agency job
via Merito by Sana Patel
Mumbai
5 - 9 yrs
₹3L - ₹5L / yr
Recruitment
Recruitment/Talent Acquisition
Hi

About the Company:

Our client a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.



HR Recruiter- JD
Job Purpose : To understand job description, business role requirement, source, screen, interview and
shortlist cv’s for all roles and forward them to the hiring manager and close all target positions
Responsibilities:
• Ensure all job descriptions are as per business requirements and there is role parity in the
organization chart in terms of role redundancy, overlapping , gender and cost alignment
• Understand the job specification from the hiring manager and discuss the same with HR Head.
Take approval on the same
• Strategize the channels of hire for the roles and justify the cost for the same
• Show efficiency of the recruitment process in a weekly report dashboard to all internal
stakeholders
• Daily reporting of cv’s received, cv’s rejected, cv’s in interview and cv’s shortlisted, role wise to
HR Head and evaluate ratios for the same, align strategy accordingly
• Track any on notice positions and plan for replacement hiring
• Create a proactive pipeline of high attrition roles
• Create a campus hiring strategy and interaction all year round
• Give market insights and share solutions to tackle them proactively
• Onboard best recruitment consultants to work with
• Create monthly reports and share the same with internal stakeholders
• Ensure all hygiene factors are accounted for Job description, job specification, KPI’s, cv’s,
candidate information forms, feedback forms, reference check forms and daily, weekly and
monthly reports are all maintained and updated

Requirement:
• Preferably a recruitment consultant with experience of 7 – 9 years in recruiting
• Someone who enjoys talking to people and scanning through cv’s all day
• Hard core recruiting experience in IT (50%) as well as Non-IT (50%) roles
• Strong communication, interpersonal, negotiation skills and efficient in stakeholder management
• Attention to detail
• Able to handle ad hoc work without stress

Qualification:
• MBA HR preferred or Diploma / Graduation with 5 years’ experience in recruiting

Regards
Team Merito
Read more
zyoin
at zyoin
44 recruiters
RAKESH RANJAN
Posted by RAKESH RANJAN
Bengaluru (Bangalore)
4 - 8 yrs
₹15L - ₹40L / yr
MySQL
MySQL DBA
Shell Scripting
Scripting
Complete involvement in the database requirement starting from the design phase for every
project.
• Deploying required database assets on production (DDL, DML)
• Good understanding of MySQL Replication (Master-slave, Master-Master, GTID-based)
• Understanding of MySQL partitioning.
• A better understanding of MySQL logs and Configuration.
• Ways to schedule backup and restoration.
• Good understanding of MySQL versions and their features.
• Good understanding of InnoDB-Engine.
• Exploring ways to optimize the current environment and also lay a good platform for new
projects.
• Able to understand and resolve any database related production outages
Read more
IT's A Big Indore Based IT Company
IT's A Big Indore Based IT Company
Agency job
via Volibits by piyush sinha
Indore
1 - 3 yrs
₹2L - ₹4L / yr
skill iconFlutter
skill iconReact Native

Roles and Responsibilities

Hiring for Mobile app Developer (1 to 2 yrs.)

- Develop hybrid mobile app for iOS and Android platform using Flutter framework

- Hands of experience in Flutter

- Proven software development experience

- Flutter/ React Native Developer

- Must have Experienced 6 months to 2 yrs. in above

- Developed at least 2 apps and live

 

Desired Candidate Profile

Fresher, Experience mobile app developer

- Experience in developing Android/ iOS applications

- Testing and debugging skills

- Design, Develop and maintain applications

-Exp. in Flutter/React native
Read more
Disruptive Digital Learning Startup
Disruptive Digital Learning Startup
Agency job
via Unnati by Prabha Ramamurthy
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹3L - ₹4.3L / yr
skill iconAndroid Development
skill iconReact Native
skill iconJava
Product development
skill iconNodeJS (Node.js)
+2 more
Our client is a social education technology organisation delivering enjoyable & personalised digital learning to schools, NGOs, coaching institutes and learners including the last mile learners. They design, deliver and support tablet and mobile based digital learning solutions with English medium and local languages. Their vision is to facilitate access to enjoyable and life shaping digital learning to every student irrespective of their social, economic, cultural, locational and language status.

Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
 
As the Android Developer, you will be working with our product manager to understand,
manage and develop the enhancements for the current offline android app for company's products
 
What you will do:
  • Working with team to plan and develop the components of our adaptive
    learning app and content marketplace solution.
  • Scaling up and upgrading the app with enhanced features as best suited for students and schools
  • Working with team ensure a smooth backend integration into a dynamic content management system, to ensure personalisation of app as required
  • Developing work including app backend, reporting and analytics to be taken up by the developer for both the products along with the current team.
  • Both solutions for B2B and B2C App to be taken up actively by the developer along with the current product manager.
  • Interacting and working with NGOs and Govt school community to build the entire tech as per the rural and local language to empower students and govt schools across India.
 

 


Candidate Profile:

What you need to have:

  • 1-3 years of deep hands-on experience with android based solutions and development
  • Tech Expectations - Practical experience with Native android development, firebase, databases and server side integration and development
  • An end user app based product experience will be a plus. 
  • We expect the developer to deeply own up our app solutions, work with the current team and scale up the product roadmaps for national growth and outreach. 
  • an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
  • Excellent understanding of Native android development, firebase, Node. JS, databases and server side integration and development
Read more
Webryze
at Webryze
1 recruiter
Sandeep Nandal
Posted by Sandeep Nandal
Rohtak
2 - 7 yrs
₹2L - ₹3L / yr
Content Writing
Blogging
Creative Writing
Content Marketing
We are looking for content writers who can provide us various type of content like SEO Articles Blog Articles Press Release Product Description Page Content etc. If you are someone who has experience with it & have great English Writing skills, we would love to hear from you.
Read more
Ananta Consultancy
Pune
1 - 4 yrs
₹1L - ₹3L / yr
Sales
Business Development
Field Sales
Telesales
Negotiation
+3 more
Responsibilities and Duties Effectively search prospective clients. Follow – up with prospects, existing clients & online leads. Preparing Daily Sales Report. Participating in corporate desk event, Expos and other business related events. Conducting Project Surveys and preparing survey Report, SWOT Analysis Attending weekly/ Monthly meetings. Coordinate with Area Partners (Brokers) to attain new houses from the area designated to them and also follow independent owner leads and close the deal. Verification of the location; house before on-boarding the property Pitch about the company policies; convincing the owner Collection of details for generating the agreement between the company & owner. Arrange maximum number of site visits on weekly basis. Qualifications and Skills Minimum educational qualification- Graduation (any specialization) Good communication skills Negotiation skills Should be ready to be on the field owing to the nature of the work Must have own means of conveyance & Laptop & smart phone. Fluency in: English a must Knowledge of MS office is must. The local language‐ an added advantage You are articulate, organized, detail-oriented, tech savvy and have the ability to multi-task. Comfortable with ambiguity and unpredictable work hours
Read more
Creative Appography Research Labs Pvt. Ltd.
NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹3L - ₹5L / yr
Tech Support
Customer Relationship Management (CRM)
Customer Success
Is considered an expert in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large solutions. Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling. Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit. Understands the role of IT within area of specialization and how company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities Account planning and accurate account revenue forecasting skills. Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities. Cultivates & maintains positive relationships with customers to ensure account retention & growth, and position company as the preferred vendor for meeting all business needs
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos