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Customer Support executive
Customer Support executive
Place of Origin's logo

Customer Support executive

Sudarsan Metla's profile picture
Posted by Sudarsan Metla
1 - 3 yrs
₹2L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Communication Skills
Operations management
Logistics management
Operations
The candidate will look into the end-to-end order cycle to provide customers with transparency in the order process: Responsibilities 1. ORM - Check and attend to customer queries on online platforms such as Facebook, Instagram etc. 2. Receive calls and be able to appraise customers on status of orders and execute special requests 3. Candidate must be have fluent communication skills in English and Hindi 4. Liaise with sellers and courier partners to ensure products are dispatched in a timely manner 5. Respond to customer queries through emails to ensure customer experience is unhindered 6. Liaise with sellers in order to provide packaging material 7. Perform reconciliation to ensure customer orders don’t get cancelled 8. Perform refunds and related processes as per customer request or business inability to deliver product
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Place of Origin

Founded :
2014
Type :
Product
Size :
20-100
Stage :
Raised funding

About

http://www.placeoforigin.in/">www.PlaceofOrigin.in is India`s 1st curated and managed marketplace for iconic and legendary regional food brands from across India. We connect such traditional and new-age iconic food producers with new customers and markets all across India. Over the subsequent years, we grew the marketplace to become India`s largest speciality food portal with 400+ brands and 3500+ unique speciality food SKUs while also working on unit economics to ensure that we are contribution positive as a business.

 

Over the last 6 months, with our learnings on products from the marketplace business, we`ve ventured into the offline market as an FMCG brand with our own branded range of regional Indian specialities. We see a huge opportunity in the chosen sector of focus, which is Indian namkeen snacks - currently a 12000 cr market growing at 20% cagr but with stagnant brands and products. With our 8 SKUs, we have got 15% share of namkeen category in select modern trade outlets within 1 month of launch.

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Nikita Sinha
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The role in a gist:

We are seeking a skilled and versatile Full Stack Developer to join our dynamic team. As a Full Stack Developer, you will be responsible for developing user interfaces for modern rich internet applications using the latest front-end technologies, as well as building, optimizing, and scaling our Node.js platform and applications on the backend. You will collaborate with other engineers and teams to implement new features, improvements, and fixes needed to handle our current and future scale.



What you will work on:

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● Integrate RESTful APIs and internal web services to ensure high performance.

● Develop user interfaces for modern rich internet applications using the latest front-end technologies. 

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● Familiarity with testing frameworks (e.g., Jasmine) and test runner frameworks (e.g., Karma).

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Qualification and Experience:

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● BS/BE/BTech degree in Computer Science or Engineering. 

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Arzooo
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Bengaluru (Bangalore)
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Job Title: Senior Manager/ Manager – Ad sales - Brand Solutions

Job Location: Gurgaon


About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.


About the company we're hiring for

It is India's largest and fastest-growing retail tech start-up organizing the highly fragmented physical retail and digitalizing them. Focused on the $80Bn markets for consumer electronics, including white goods, TVs, mobile phones, and small appliances, its technology enables India's 5,00,000+ neighbourhood electronics stores to offer the same selection of products as large, urban big-box retailers. Founded by industry veterans and backed by Eric Yuan (Zoom Founder) and top global VCs, it is dedicated to integrate over 5,00,000+ fragmented retail stores PAN India and is already present across 50+ markets.

Founded by ex-Flipkart colleagues and IIT alum in 2018, It is India’s fastest growing B2B commerce venture that enables physical stores by removing the barriers of inventory, scale and capital through its technology platform. Its platform empowers retailers with the following to drive up sales conversions in-store.


  • Digital inventory: 10X larger product selection
  • Efficient sourcing: allowing access to better prices for 10,000+ products from 150+ brands
  • Wide array of enabling services: financial solutions. Its Credit, was built to facilitate credit lending to offline retail equipping businesses with working capital headroom


Their Culture

They ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it. offers a dynamic and unconventional work environment, full of fun wholesome experience. We believe creativity and technology blend together like sweet melodies. When you choose our organization , you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr etc. Our value-based, people-first work culture is about empowering every individual in our team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.


We are currently scouting for

  • Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation
  • Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement
  • Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools
  • Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights
  • Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights
  • Territory management: Develop and manage sales territories to maximize revenue
  • Potential and ensure a balanced workload for sales reps


Must Haves:

  • Master's degree in business, marketing, or a related field is preferred
  • 3 to 8 years of experience required in sales
  • Strong knowledge of consumer appliances, their features, and market trends
  • Excellent communication and interpersonal skills to build rapport, team management & conflict man agent
  • Self-motivated and target-oriented, with a proactive approach to achieving sales goals
  • Ability to work independently, as well as collaboratively within a team environment


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Wobot Intelligence
Remote only
2 - 5 yrs
₹6L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconExpress
skill iconPostman
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+1 more

Description:

We are looking for a highly capable NodeJS developer to optimize our web-based application performance. You will be collaborating with our front-end developers, designing back-end components, and integrating data storage and protection solutions.


Roles and Responsibilities:

  • User authentication and authorization between multiple systems, servers, and environments.
  • Extensive web services development with RESTful interfaces
  • Integration of data storage solutions, Solution for MongoDB, API Integration
  • Responsible for the development and maintenance of applications target for the range of any kind of web application API development and Solidity experience is better if candidate has knowledge.
  • Primary focus will be development of React based web applications and their integration with back-end API services.
  • Independent practitioner and advanced programmer and will be working alongside cross platform engineers and testers on different layers of the infrastructure.
  • Commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
  • Ensure the performance, quality, and responsiveness of applications.
  • Collaborate with a team to define, design, and ship new features.
  • Identify and correct bottlenecks and bug fix.
  • Help maintain code quality, organization, and automatization.
  • Engagement in client communication, requirement collection, analysis, and documentation activities, in case if it would require.
  • Design and Implement Architecture solutions
  • Contribute in all phases of the development lifecycle
  • Able to make sure that the platforms keep up with high standards of scalability, stability, security, and performance.
  • Convey effectively all task progress, evaluations, suggestions, schedules along with technical and process issues.
  • Troubleshooting bug reports and help to establish ambitious goals to improve our codebase in general


Requirements:

  • Minimum 2 years of experience in Node JS
  • Should have worked on at least one Node JS framework
  • Must have worked on Agile development methodologies.
  • Strong understanding of front-end technologies
  • In-depth knowledge of Node.js, Express.js, MongoDB, Postman, REST API
  • Excellent communication skills both verbal and written (English)
  • Implementing automated testing platforms and unit tests
  • Proficient understanding of code versioning tools


How we work:

  • We use Microsoft Teams for daily communication, conduct daily standups and team meetings over Teams.
  • We value open discussion, ownership, and a founder mindset.
  • We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.
  • We encourage team bonding through bi-weekly town halls, destressing sessions with a certified healer, and fun company retreats twice a year.
  • We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored upskilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.
  • Wobot is an Equal Opportunity Employer


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Food tech product company
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Mumbai, coimbatore, Tirupati
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Front-End Developer-Angular 3-4  Years

 

Proficient with HTML,CSSBootStrap,Javascript TypeScript

 

Worked with Angular 4+(5,6,7,8) only not Angular.JS

 

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Product Based Companies

 

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Alt Mobility
Jesaanto  Reny Edwin
Posted by Jesaanto Reny Edwin
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 5 yrs
₹4L - ₹8L / yr
Technical communication
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As the Technical Content and copywriter at Alt Mobility, you would be a key player in shaping our brand's narrative by creating technical content that effectively communicates the value and benefits of our fleet maintenance solutions to a diverse audience. You will work closely with the founders, engineering, and marketing teams to develop compelling content that showcases our technical expertise and commitment to sustainability.


Responsibilities:


  • Develop and execute technical and comprehensive content strategy that aligns with our brand identity and company objectives.
  • Write clear, persuasive, and engaging copy for various marketing materials, including websites, product descriptions, brochures, emails, social media, and more.
  • Create thought leadership articles, whitepapers, case studies, and blog posts to showcase our expertise and drive engagement within the B2B space.
  • Collaborate with cross-functional teams to gather insights, technical details, and product information to inform your content creation.
  • Translate complex technical concepts into accessible and engaging content for diverse audiences.
  • Optimise content for SEO to ensure maximum visibility and organic reach.
  • Edit and proofread content to ensure accuracy, consistency, and adherence to brand guidelines.
  • Stay current with industry trends, competitive analysis, and emerging topics to inform your content strategy.
  • Contribute to brainstorming sessions and creative discussions to generate innovative content ideas.
  • Manage multiple projects and deadlines, adapting your writing style to suit different channels and target audiences.


Qualifications:


  • At least 3+ years of experience in the technical content and copywriting role in a 0-1 stage product start-up or from an automotive/EV background.
  • Proven portfolio showcasing a range of written content, including web copy, articles, blog posts, and marketing materials.
  • Bachelor's degree in Marketing, Communications, English, Journalism, or a related field (Master's degree and Engineering is a plus).
  • Strong storytelling and narrative-building skills, with the ability to create compelling and informative content.
  • Exceptional writing, editing, and proofreading abilities.
  • Familiarity with SEO principles and best practices for content optimization.
  • Creative thinker with the ability to convey technical information in an accessible and engaging manner.
  • Proficiency in using digital marketing tools.


Why should you join us?

  • The Sector: EVs are the next big thing to disrupt the transportation sector. You will be working at the intersection of mobility, data science and finance.
  • Growth: The experienced founding team has deep insights about the sector and is looking at creating India’s largest EV ecosystem platform - consolidating EV, logistics, finance, charging, and OEMs all under a single roof. You will be in the top 50 employees to join the company and witness exponential growth.
  • Traction: The company owns a fleet of over 5,000 vehicles across 8 cities in India, managing an AUM of over $8mn in just the last 16 months. The EV sector is growing at a very fast pace and we have positioned ourselves as the leader in this sector. The company is profitable and self-sustainable.
  • Investors: Backed by marquee global institutional investors, who will lead the series A as well within the next 12 months.
  • We are already making revenues! Ask us how? 
  • All of the above perks, along with an insurance plan, a cool office,  a competitive market salary and a great culture to work with a high potential 0-1 stage, collaborative and dynamic startup culture.


Fill this google form: https://forms.gle/B5J9p3uR4m63PQ6T9 

to connect directly with the hiring team


Join us in our mission to transform the future of sustainable mobility. As a Content & Copy Writer, you will play a pivotal role in shaping the landscape of electric vehicles and with focus on building our brand by crafting compelling content and with a passion for driving growth in a dynamic startup environment, we shall together make a positive impact on the world. 

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Merkle
Pune
10 - 15 yrs
₹12L - ₹15L / yr
Client Servicing
Client Management
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Merkle Sokrati, India’s leading Digital Marketing and Analytics firm, is looking for a motivated professional to become part of its young Client Engagement Team that would spearhead the organization towards the next level of growth. This individual will build strong relationships & deliver great performance for some of today’s most well-known brands which are our largest clients.

We are looking to hire for our Delhi team to handle Media planning, engagement and growth for key accounts.

What do we want from you? 

  • Build thorough understanding of client’s brand, business, brand, customers and competitive landscape and provide strategic guidance in building requisite digital marketing initiatives. 
  • Drive strategic client engagements on performance strategy, media planning, account growth and revenue.
  • Manage a team of client strategy managers in addition to collaborating with larger cross functional teams of analysts and technologists to implement and deliver on client commitments.
  • Drive internal projects to completion and enable team to address any challenges.
  • Do annual planning & strategy preparation for the assigned portfolio. 

Who could you be? 

  • You should have at least 10 years of experience and have worked with a start-up or an agency in an operations/ account management/ engagement role. 
  • You have prior experience into Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc. 
  • You have strong program management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. 
  • Strong solutioning, negotiating and pitching skills. Must be able to exert influence and drive initiatives across client organization.
  • You are exceptional at problem-solving, analytical skills and business understanding. 
  • You are great at articulating your thoughts and presenting a clear well-defined structure.
  • Love Digital Marketing and everything around it.
  • And most importantly, LOVE customers & strive for every inch of their satisfaction. 

What’s on Offer

  • Fast track growth opportunity with one of India’s most promising companies in the digital marketing industry.
  • Directly engage with CxOs from e-commerce, BFSI, internet apps, gaming, food-tech, health among others and be part of digital industry’s most high impact campaigns.
  • Unparalleled learning opportunities in the company of ridiculously smart folks, with very high levels of expertise in their respective functions. 
  • Fantastically transparent, vibrant and positive work culture.

Additional Information

Please checkout what our current Client Partners have to say about the company and the role. Oojwal Manglik - Client Partner sharing his thoughts, ideas and more in the video below - 

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Dilaton
Gurugram
4 - 8 yrs
₹15L - ₹25L / yr
skill iconData Science
skill iconMachine Learning (ML)
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skill iconDeep Learning
+4 more

About the Company:

This opportunity is for an AI Drone Technology startup funded by the Indian Army. It is working to develop cutting-edge products to help the Indian Army gain an edge in New Age Enemy Warfare.

They are working on using drones to neutralize terrorists hidden in deep forests. Get a chance to contribute to secure our borders against the enemy.

Responsibilities:

  • Extensive knowledge in machine learning and deep learning techniques
  • Solid background in image processing/computer vision
  • Experience in building datasets for computer vision tasks
  • Experience working with and creating data structures/architectures
  • Proficiency in at least one major machine learning framework such as Tensorflow, Pytorch
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  • Ability to analyze and debug complex algorithms
  • Highly skilled in Python scripting language
  • Creativity and curiosity for solving highly complex problems
  • Excellent communication and collaboration skills

 

Educational Qualification:

MS in Engineering, Applied Mathematics, Data Science, Computer Science or equivalent field, with 3 years industry experience, a PhD degree or equivalent industry experience.

Read more
SveltetechTechnologies Pvt Ltd
Sveltetech Tecnology
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1 - 3 yrs
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Read more
Tailwebs Technology
at Tailwebs Technology
4 recruiters
Rajeswari Das
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At Tailwebs, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We are looking for an Android developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

GIVE UP BEING A PERFECTIONIST

Our ideal candidate will be trusted to dive right in, take the lead, make initiatives, and help top- notch brands that help make everyday activities easier for people around the world. You are never going to be perfect but keep on striving to become better at anything.

Tailwebs is a digital business organisation engaged with a range of companies from start-ups to top-notch corporations, which offers a multitude of services such as web designing, start-up software development, mobile/ web app development, and technology consulting.

Do you consider yourself to be a creative individual who is willing to step outside of the box in an effort to raise the bar in mobile technology development?

Then you might be the right team member we are looking for!

 

Have a look at your major objectives:

-Give up being a perfectionist

-Willingness to take that extra mile is the key to excel at this role in Tailwebs

Peek through what your weekly and monthly responsibilities look like?

-Continuously discover, evaluate, and implement new technologies to maximise development

efficiency

-Working in a team of talented Android engineers to improve development

-Work closely with product management & UX to execute an idea from concept to delivery using

excellent software design, coding, & processes

-Design and build advanced app features for the Android platform

-Translate designs and wireframes into high quality code

-Design, build, and maintain high performance, reusable, and reliable Java code

-Ensure the best possible performance, quality, and responsiveness of the application

-Identify and correct bottlenecks and fix bugs

-Help maintain code quality, organization, and automatization

 

 

And here’s what you need to qualify for the interview:

  • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
  • Familiarity with RESTful APIs to connect Android applications to back-end services
  • Strong knowledge of Android UI design principles, patterns, and best practices
  • Experience with offline storage, threading, and performance tuning
  • Ability to design applications around natural user interfaces, such as “touch”
  • Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
  • Knowledge of the open-source Android ecosystem and the libraries available for common tasks
  • Ability to understand business requirements and translate them into technical requirements
  • Familiarity with cloud message APIs and push notifications
  • A knack for benchmarking and optimization
  • Understanding of Google’s Android design principles and interface guidelines
  • Proficient understanding of code versioning tools, such as Git
  • Familiarity with continuous integration
  • Bachelor’s degree in Computer Science, Engineering or a related subject

Job Type: Full-time

Read more
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Required Skills:

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Job Description:

·        Execute full software development life cycle (SDLC)

·        Develop flowcharts, layouts and documentation to identify requirements and solutions

·        Write well-designed, testable code

·        Produce specifications and determine operational feasibility

·        Integrate software components into a fully functional software system

·        Develop software verification plans and quality assurance procedures

·        Document and maintain software functionality

·        Troubleshoot, debug and upgrade existing systems

·        Deploy programs and evaluate user feedback

·        Comply with project plans and industry standards

·        Ensure software is updated with latest features

Read more
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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