Customer Support executive

Job Summary

We are seeking a dynamic Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.

Experience : 3 to 7 years

Age limit :31 years

Should be from Premium apparel brand

Key Responsibilities

Lead end-to-end store operations ensuring premium service standards

Drive sales targets, AOV, conversion, and repeat customer engagement

Build, train, and motivate a high-performing sales team

Deliver personalized styling and customer experience for HNI clients

Maintain visual merchandising as per brand and seasonal guidelines

Monitor inventory, stock movement, shrinkage, and replenishment

Analyze KPIs, sales reports, and take corrective actions

Handle customer escalations with a luxury-first mindset

Ensure SOP, audit, and compliance adherence

Skills & Competencies

Strong leadership and team management

Excellent customer service and luxury selling skills

Eye for fashion, styling, and brand presentation

Sales analytics and KPI-driven approach

Strong communication and interpersonal skills

Qualifications & Experience

Graduate in any discipline (Fashion background preferred)

3–8 years of experience in premium / luxury apparel retail

Proven experience handling high-value customers and targets

REQUIRED SKILLS:

GTM STRATEGY & PRODUCT POSITIONING

MANDATORY CRITERIA:

1. Must have 3+ years of B2B product marketing experience, preferably in SaaS/tech.
2. Must have strong GTM (Go-To-Market) strategy ownership for product/feature launches.
3. Must have deep understanding of B2B SaaS products, sales cycles, and subscription models.
4. Must have strong product positioning, messaging, and storytelling skills for global markets.
5. Must have experience with HubSpot for automation, email, and WhatsApp campaigns.
6. Must be highly analytical, with proven expertise in Google Analytics 4 (GA4) for performance & ROI tracking.
7. Must have experience designing localized, multi-Country marketing strategies.
8. Must be proficient in creating sales enablement content (product decks, case studies, battle cards).
9. Must be able to collaborate effectively with Product, Sales, and Customer Success teams.

DESCRIPTION:

Organizational Overview:

• The company is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
• With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 
• We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, Mexico, and counting.

Profile Overview:

• We are looking for a strategic and creative Product Marketing Manager to lead product positioning, messaging, and go-to-market strategies across multiple international markets — including India, Thailand, Philippines, USA, Mexico, and Africa.
• The ideal candidate will have a deep understanding of B2B SaaS products, strong storytelling skills, and the ability to tailor marketing strategies for diverse global audiences. This role requires a balance of analytical thinking, creative execution, and cross-functional collaboration to directly drive product adoption, engagement, and market growth and revenue acceleration.

Roles & Responsibilities:

• Lead the development and execution of global Go-To-Market (GTM) strategies for new feature releases and products, ensuring localized alignment.
• Conduct in-depth market, competitor, and customer research to develop and continuously refine compelling, differentiated product positioning and messaging.
• Own the localization of messaging and campaigns, collaborating with regional teams to ensure cultural relevance and maximum impact across target international markets.
• Design and execute performance-driven marketing funnels and digital campaigns aimed at driving qualified lead generation, pipeline acceleration, and customer nurturing for reducing churn & generating cross sell opportunities.
• Serve as the voice of the customer and the market expert, fostering deep collaboration across Product, Sales, and Customer Success teams for successful GTM execution.
• Develop high-impact sales enablement materials (e.g., product decks, battle cards, case studies) and compelling customer-facing content.
• Manage and optimize marketing automation efforts within HubSpot to execute targeted email, WhatsApp campaigns and monitor conversion performance.
• Apply a data-driven approach, leveraging Google Analytics 4 (GA4) and other tools to measure campaign ROI, user behavior, and continuously optimize conversion paths.
• Oversee the design direction and creation of core marketing materials, ensuring brand consistency and visual appeal.

Key Competencies:

• Strategic GTM Leadership: Demonstrated ability to develop and execute sophisticated, data-backed Go-to-Market strategies that drive product adoption and revenue.
• Global Positioning & Storytelling: Exceptional skill in crafting differentiated product positioning, compelling messaging, and localized content for diverse international B2B audiences.
• B2B SaaS Expertise: Deep understanding of the B2B sales cycle, SaaS subscription models, and how product marketing supports pipeline acceleration.
• Analytical & Data-Driven Mindset: Proficiency in interpreting marketing and product usage data to derive actionable insights and measure performance (ROI).
• Cross-Functional Collaboration: Strong interpersonal and communication skills to effectively align and influence stakeholders across Product, Sales, and Creative teams globally.

REQUIREMENTS:

• 5+ years of proven experience in B2B product marketing (preferably in SaaS or tech).
• Proficiency in HubSpot, Photoshop, and Canva.
• Strong analytical skills with experience using Google Analytics 4 (GA4).
• Ability to manage multiple projects in a fast-paced, collaborative environment.
• Excellent command of written and verbal English.
• Bonus: Familiarity with design or prototyping tools such as Figma. 

Job Overview:

We are seeking a highly skilled and experienced .NET Technical Lead to oversee the design, development, and deployment of complex web applications. The ideal candidate will have strong expertise in C#, ASP.NET, .NET Core, and SQL Server, along with the ability to lead a team of developers. Experience with frontend technologies such as Angular or React is a plus.

Key Responsibilities:

• Lead and manage a team of developers to deliver high-quality software solutions.
• Architect, design, and implement scalable, secure, and high-performance applications using .NET Core, ASP.NET, MVC, and Web API.
• Collaborate with stakeholders to gather and define technical requirements.
• Oversee code reviews, ensure adherence to best practices, and mentor junior team members.
• Design and manage SQL Server databases, including schema creation, query optimization, and stored procedures.
• Ensure the integration of frontend frameworks like Angular or React with backend APIs when applicable.
• Develop and maintain technical documentation.
• Troubleshoot and resolve technical issues across the application stack.
• Monitor project progress, timelines, and deliverables while ensuring high-quality output.
• Stay updated with emerging technologies to enhance the team’s skill set and product quality.

Required Skills and Qualifications:

• Proficiency in C#, ASP.NET, .NET Core, MVC, and Web API development.
• Strong knowledge of SQL Server, including database design and query optimization.
• Proven experience in leading technical teams and delivering successful projects.
• Hands-on experience with cloud technologies (e.g., Azure, AWS) is an advantage.
• Familiarity with frontend frameworks like Angular or React is a plus.
• Strong understanding of design principles, patterns, and best practices.
• Proficiency in version control systems such as Git.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Ability to work in an Agile/Scrum environment.
• Experience with CI/CD pipelines for seamless deployment.
• Knowledge of DevOps practices.
• Exposure to microservices architecture.

ob Description:

• Cold Calling.
• Pitching to the channel partners for the site visit.
• Maintaining the database of the channel partners regularly.

Key Skills:

• Good verbal communication skills in English and Hindi.
• Computer Literate.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales 

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

• 8 - 11 years of experience in software development with at least 5 years on GUI development
• Experience on Java, HTML, CSS and Java script
• Experience with write SQL or equivalent queries on relational or NoSQL databases e.g. Oracle, PostgreSQL, Couchbase, MongoDB, Cassandra

Hiring Freshers for Internship for branch office at Lower Parel, Mumbai

• On job training for 3 months
• Monthly stipend of Rs 5000/-
• Best in class training in financial markets :

1. Basics of Stock market
2. Understanding of stocks trading
3. Understanding of stocks investments
4. Basics of index options trading
5. Basics of stocks options trading
6. Basics of index futures trading
7. Basics of stocks futures trading

CERTIFICATE OF EXCELLENCE IN EQUITY MARKETS

by sharadmishra.com

Opportunity to join us under permanent employment status of “Client Relationship Manager” with fixed salary of Rs 15000/- per month. TnC Applied

1. Should have deep knowledge in the relevant tech stack (JAVA, MEAN, MERN, LAMP, etc.,) with Micro-services experience.

2. Must be well versed with algorithms

3. Should have in-depth knowledge of databases - SQL, NoSQL, Mongo DB.

4. Should be able to suggest the best stack and provide an optimized approach to complete a project.

5. Should be able to covert requirements into sprint plans and estimations.

6. Should be able to jump on client calls and translate and break down business level requirements into developer goals/sprints.

7. Should be able to step in and code/solve problems when required

8. Should be able to review the code of the developers and objectively define points for improvement

9. Should be willing to learn new stacks and spend a lot of time on RnD

10. Should be able to get things done :)

11. Should be able to assess risks involved in the projects.