Operations - Intern

Job Description: CRM Developer

Location: Pune, India Employment Type:

Full-Time (Hybrid, 5 Days Working)

About the Role: We are seeking an experienced CRM Developer to design and deliver robust, scalable, and integrated business solutions using Microsoft Power Platform, Dynamics 365 CRM, and Azure services. You will collaborate with cross-functional teams to create dynamic business applications, automate processes, and generate actionable insights through data visualization

Key Responsibilities: tools.

 Design and develop end-to-end solutions integrating Power Platform, Dynamics 365 CRM, and Azure services that align with business requirements.

 Create architecture diagrams, data models, and technical documentation to ensure structured and scalable implementation.

 Build and configure Canvas and Model-Driven Power Apps for customized user experiences.

 Design, develop, and maintain Power Automate flows to streamline and automate key business processes.

 Create Power BI dashboards and reports to deliver real-time analytics and insights.

 Develop custom entities, workflows, plugins, and integrations within Microsoft Dynamics 365 CRM.

 Utilize Azure services such as Logic Apps, Functions, Service Bus, and Blob Storage to extend and integrate CRM solutions.

 Define and enforce best practices, standards, and coding guidelines for Power Platform and Dynamics CRM development.

 Collaborate with business analysts, solution architects, and stakeholders to translate business needs into technical solutions.

Skills & Qualifications:

 Experience with SSMS (must have) and SSIS (preferred)

 Proven experience in CRM development with a strong focus on Power Platform and Dynamics 365 CRM.

 Proficiency in Power Apps (Canvas and Model-Driven) development.

 Expertise in Power Automate for process automation.

 Hands-on experience with Power BI for analytics and reporting.

 Strong understanding of Dynamics 365 CRM modules such as Sales, Customer Service, Marketing, and Field Service.

 Experience with custom entities, plugins, workflows, and integrations.

 Experience using Azure Logic Apps, Azure Functions, Azure Service Bus, and Azure Blob Storage.

 Knowledge of Data verse, JavaScript, C#, and REST APIs is a plus.

 Experience with DevOps pipelines and ALM practices for Power Platform is desirable.

 Excellent problem-solving, communication, and interpersonal abilities.

 Strong analytical mindset with attention to detail.

 Ability to work effectively in a hybrid and collaborative environment.

Preferred Qualifications:

 Microsoft Certifications such as PL-400: Power Platform Developer Associate and MB 600: Microsoft Dynamics 365 + Power Platform Solution Architect Expert.

 Prior experience in enterprise-level CRM implementations or migration projects.

Why Join Us:

 Opportunity to work on cutting-edge Microsoft technologies.

 Collaborative and innovative environment that encourages learning and growth.

 Exposure to enterprise-grade digital transformation projects. 

Role: BDE

Exp: 0-4 Years

CTC: 3-5 LPA

Key Responsibilities:

1. Inquiring students to select the right course

2. Responsible for selling courses through outbound, inbound and online process.

3. Achieving weekly and monthly sales target.

4. Self-momtivated and organised capable of managing a high volume of customer interactions.

5. Counsel the working professionals related to the suitable courses as per their domain

6. Familiriaty with CRM software for effective lead management and reporting wilL be an added advantage.

7. Identifying opportunities for new business development through lead generation

8. Co-ordinate pre-sales and post-sales follow up.

9. Creating and maintaining a database of prospect clients

REQUIREMENTS:

The ideal candidate will possess:

1. Chartered Accountant / MBA with 2 to 5 years’ of experience in Finance or related field.

2. General computer skills with specific knowledge of Windows-based applications.

3. Strong analytical skills and proficiency in financial modeling, valuation techniques, and market research.

PRINCIPAL ACCOUNTABILITIES:

Prepared various report as required under IBC Prepared various statements & accounts like CIRP Cost Sheet Made financial and cash forecasting along with working capital Assessment.

Prepared Preliminary Report, Progress Report Admission and Verification of Claims.

Conduct thorough financial analysis and due diligence on potential acquisition targets, including financial statements, market trends, and valuation models.

Prepare detailed investment memos and presentations for senior management, outlining the key findings, recommendations, and financial impact of proposed acquisitions.

Assist in identifying and evaluating potential acquisition opportunities that align with the company's growth strategy and investment criteria.

TCMS/MITRAC Developer & Lead

MITRAC:

Skills Required:

· Software Design & Development.

· TCMS Development using MITRAC Tool.

· Embedded C

· PLC Programming & IEC61131

· FBD/SFC/ST

· ModBus/Can Bus,Ethernet,Serial Communication.

· Strong TCMS testing Experience.

Non-MITRAC:

Skills Required:

· Strong Embedded C

· PLC Programming

· IEC61131

· FBD/SFC/ST

· Ethernet,Serial Communication.

· Experience RTOS

· Experience in Functional Testing of Industrial Application

BitClass, a VC funded startup in edtech, is looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing Android app to React Native.

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio/IntelliJ
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like Jest or Mocha

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success