Operations - Intern

• Strong B2B Tech Sales profiles
• Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
• Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
• Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Mandatory (Note 1) - Total experience should not be more than 7 Years.
• Mandatory (Note 2) - Overall Expected CTC should not be more than 16L

Preferred

• Preferred (Industry Fit) : Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
• Preferred Companies (Competitors): Candidates from Solvei8, Zilingo, Centric Software, Gofrugal, Ginesys (or similar players in ERP/CAD/Manufacturing Saa

Require Mechanical Sales Engineer with a good technical knowledge.

Bachelor’s degree in Mechanical Engineering or a related field.

• 0-2 years of experience in technical or industrial sales (experience range may vary by employer).

• Strong understanding of mechanical systems, components, or equipment (e.g., pumps, compressors, HVAC systems, valves, etc.).

• Excellent communication, negotiation, and presentation skills.

• Ability to translate complex technical information into customer-friendly language.

• Proficiency in CRM and MS Office tools.

• Self-motivated, target-driven, and able to work independently.

• Willingness to travel for client meetings and site visits.

Job Summary: The ERP Coordinator

Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner. ERP Coordinator

Responsibilities:

• Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

• Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.

• Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.

• Design Customize Reports using the software and guide to teachers and administrator (As per the client).

• Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).

Skills Required: -

• Excellent problem solving and troubleshooting skills.

• Excellent communication skills.

• Must have problem solving and process improving mindset.

• Have basic knowledge of programming skills.

• Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

Operations Executive – Roles and Responsibilities

Objective:

To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.

🔧 Core Responsibilities

1. Training Session Coordination

Responsibilities:

• Coordinate and execute training sessions as per schedules.
• Ensure trainers and learners have all necessary information and access.
• Prepare training kits, tools, and digital resources.

Key Tasks:

• Send session invites and joining links (Zoom/MS Teams).
• Share pre-training materials with participants.
• Monitor live sessions and assist with technical support if needed.

2. Trainer & Client Communication

Responsibilities:

• Act as a liaison between trainers, learners, and internal teams.
• Ensure smooth communication before, during, and after training sessions.
• Address basic queries and escalate issues where needed.

Key Tasks:

• Confirm trainer availability and session readiness.
• Communicate session changes, delays, or cancellations.
• Collect trainer session feedback and pass it to QA or management.

3. Data Entry & Reporting

Responsibilities:

• Maintain accurate records of sessions, trainers, attendance, and client feedback.
• Assist in preparing performance, delivery, and utilization reports.
• Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

• Update trackers (Google Sheets/Excel) after each session.
• Log trainer invoices, session feedback, and issue tickets.
• Support weekly and monthly reporting tasks.

4. Operational Support Activities

Responsibilities:

• Support the broader operations team with document prep, session audits, and internal coordination.
• Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
• Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

• Help prepare certificates of completion for learners.
• Follow up on trainer documents for finance team (for payout processing).
• Update session timelines or calendars as per changes.

5. Quality & Compliance Assistance

Responsibilities:

• Ensure sessions meet delivery quality benchmarks.
• Follow checklists and SOPs for session execution.
• Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

• Track feedback scores and session satisfaction ratings.
• Help review recordings or reports for quality assurance teams.
• Flag non-compliance issues to senior operations members.

🧠 Required Skills:

• Strong communication & interpersonal skills
• Basic knowledge of CRM/LMS tools and Google Workspace
• Attention to detail and time management
• Team-player with multitasking ability
• Willingness to work flexible hours across global time zones

We are looking for a MuleSoft RPA & IDP Developer with at least 5 years of experience in developing and implementing MuleSoft-based automation and integration solutions. The ideal candidate should be proficient in MuleSoft RPA (Robotic Process Automation) and IDP (Intelligent Document Processing) and have hands-on experience with Mule ESB, Anypoint Platform, API Management, and integration workflows.

• Key Responsibilities:Develop and implement automation solutions using MuleSoft RPA & IDP.
• Design and build integration flows using Mule ESB, Anypoint Platform, and API Management.
• Create and configure MuleSoft Connectors for seamless data exchange between systems.
• Optimize business processes by integrating automation solutions into enterprise applications.
• Troubleshoot and debug integration issues to ensure seamless data flow and automation.
• Collaborate with stakeholders to gather requirements and implement best practices for integration.
• Ensure compliance with security standards and industry best practices.
• Required Skills & Experience:5+ years of experience in MuleSoft development, including Mule ESB, Anypoint Platform, API Management.
• Hands-on experience with MuleSoft RPA & IDP for automating business processes.
• Strong experience in designing RESTful APIs, SOAP services, and DataWeave transformations.
• Expertise in integrating cloud-based and on-premise applications using MuleSoft Connectors.
• Knowledge of error handling, logging, security, and performance optimization in MuleSoft.
• Experience in CI/CD deployment processes for MuleSoft applications.
• Strong problem-solving skills and ability to work independently.
• Preferred Qualifications:MuleSoft Certifications (MuleSoft Certified Developer / Architect)
• Experience with Java, Spring Boot, and other integration tools is a plus.
• Prior experience in banking, healthcare, or financial domains is a bonus.
• Application Process:Immediate joiners preferred. Candidates currently serving their notice period and available to join before month-end will be given priority.

PENTOZ is a leading business innovation firm for new business ideas. More than 2500+ people world wild are ready forging their own path to success. We offer opportunities, the support of a corporation that is family owned, that is financially stable and has been in business for over 6 year. PENTOZ is a global community, operating in more than 100 countries and territories, ready to offer support and a compensation plan that has paid out more bonuses than any other direct selling company.

Roles and responsibilities:      

·        Actively seek out new sales opportunities throught cold calling, networking and social media.

·        Set up meeting with a potential client and listen to their wisher and concerns.

·        Prepare and deliver appropriate presentations on services.

·        Create frequent reviews and report with sales and financial data.

·        Negotiate\Close deals and handle complains or objections and Collaborate with team members to achieve better results.

·        Gather feedback from customers or prospects and share it with internals team.

·        The main focus will be selling technology services and Negotiating and closing multiple sales deals to achieve high revenue.

·        Ability to approach and engage potential customers with excellent interpersonal skills by submitting monthly and annual territory analyses, daily call reports, weekly work plans, and monthly and annual performance reports, you keep management updated.

·        Retaining position relationship with clients so that future sales will be assured, Focuses on maximizing sales by studying potential and existing dealer volumes.

·        Conduct virtual meet-ups to build new business relationships.

·        Increase your productivity by integrating the appropriate technologies into your sales activities.

       Sales Representative Qualifications/Skills

·        Customer service

·        Meeting sales goals

·        Closing skills

·        Territory management

·        Prospecting skills

·        Negotiation

·        Self-confidence

·        service knowledge

·        Presentation skills

·        Client relationships

·        Motivation for sales

Education, Experience, and Licensing Requirements:

·        12+ and any degree University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred.

·        One to three years of IT Service based sales experience.

                  Our Company motivation:

                       “IF OPPORTUNITY DOESN’T KNOCK, BUILD A DOOR.”

Functional: Manual Functional Testing of Web and Mobile Applications, Writing Test Cases, Regression Testing, Data Verification, GIT & JIRA, Basic Automation Testing,
Testing feeds - Understanding of JSON and XML structures, Testing tools like Postman, Swagger & Charles Proxy, Browser Development Tools,GIT & JIRA.

Position description: 2+ years of hands on experience in testing.

Primary Responsibilities:

• To work closely with software developers and product planners to understand more about what the product is for, its key features and the intended audience
• Required to carry out a mix of key functional and non-functional tests such as Sanity, Regression, Load, Security and Deployment
• Required to plan test cases in consultation with the stake holders
• Required to document all bugs and findings of these tests and ensuring they are addressed

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.