Roles and Responsibilities
A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.
- Responsible to meet sales goals.
- Create a customer service-oriented culture in the store.
- Ensure that retail merchandising is appealing to customers.
- Manage all other matters pertaining to store sales and perform additional tasks as required.
- Promote store sales through cold calling, marketing and advertisements.
- Manage inventory and Registers
- Billing & Handover
- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.
- Crisp in money management and handover.
- Ensure all petty cash / petty cash vouchers are tallied and approved of.
Desired candidate profile:
- Graduate.
- Excellent spoken and written English and Kannada skills.
- Passion for Customer care and sales.
- Good knowledge of Pos.
- Excel skills preferred.
- Immediate availability.
About Gfm retail
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Key Responsibilities:
Developing and implementing HR strategies and initiatives aligned with the overall business
strategy
Bridging management and employee relations by addressing demands, grievances or other
issues
Managing the recruitment and selection process
Job brief
We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and
processes. You will support business needs and ensure the proper implementation of company
strategy and objectives.
The goal is to promote corporate values and enable business success through human resources
management, including job design, recruitment, performance management, training & development,employment cycle changes, talent management, and facilities management services.
Responsibilities:
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other
issues
Manage the recruitment and selection process
Support current and future business needs through the development, engagement, motivation
and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organisation.
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Requirements:
Proven working experience as HR manager or other HR executive
People oriented and results driven
Demonstrable experience with human resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Excellent active listening, negotiation and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the
company
In-depth knowledge of labour law and HR best practices
Bachelor's/ Master’s degree in Human Resources or related field
Selected intern's day-to-day responsibilities include:
1. Provide a delightful renting experience to customers
2. Help maximize sales at all opportunities and provides a friendly and welcoming environment
3. Achieve individual/team sales targets
4. Communicate effectively with customers to determine needs
5. Demonstrate ways to increase store productivity
6. Apply sales transaction knowledge to process routine discounts, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
7. Participate in all merchandising activities including, but not limited to daily stock maintenance, product transfers, and floor changeovers
8. Maintain a professional and personal appearance consistent with established guidelines
9. Actively support securing company assets through effective loss prevention in compliance with company policies and procedures
10. Accurately enters customer and product information into company backend tools on a day to day basis
11. Ensure ease of customer shopping experience by maintaining replenishment, quality checks, visual merchandising and hygiene standards
Drive architecture discussions, design and code reviews, and provide timely
feedback
Collaborating with several cross-functional teams, product managers, and
engineers
Bring tech innovations that will help in the growth of the platform
Proactively research and investigate external products and technologies
identifying emerging trends and revising software development best practices
to take advantage of these
Hiring strong and diverse talent to strengthen the team
Lead a team technically and mentor, improving process and delivery results
Provide regular status updates to the core project team and leadership
Manage any project and product-related issues or escalations
Facilitate a smooth hand-off to the Customer Success & Support teams
Assist team members in up-leveling their technical skills Requirements
Experience working with cross-functional teams
Ability to grasp technical concepts
Strong problem-solving skills to resolve project-related issues (ex. timeline
risk, scope creep, resource constraints, etc.) and escalations while navigating
challenging situations in a professional manner
Passion for delivering outstanding customer experience; customer-focused,
enthusiastic, positive, and service-oriented
Team player who exhibits professionalism while dedicated to meeting and
exceeding expectations
Ability to multitask and prioritize issues under pressure effectively
HR-ADMIN
AVP - People and Culture
Responsibilities :
- Lead the People & Culture practices across the organization
- Actively identify gaps, and deploy impactful people strategies that enable the organization to mitigate risk, perform effectively, and scale efficiently as it grows.
- Implementation of relevant HR Tech tools to do HR process automation.
- Manage the hire to retire employee life cycle & employee experience across the organization.
- Play a key role in working with managers on change management and talent management initiatives.
- Manage people initiatives like OKRs, One on One Feedback, Employee surveys, Employee development, L&D, Employee Wellbeing etc
- Drive people & culture practices with data driven insights.
What are we looking for?
- MBA in HR from premier colleges like IIMK, XLRI, TISS & similar.
- Experience: Range of 5+ years and one of the experiences should be with a startup or technology company.
- Should have experience of managing teams at a global level.
- Extensive knowledge of HR automation tools and software.
- Strong experience in planning, creating, and implementing HR strategies.
- Solid understanding of people analytics.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin with over 300 employees. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 2000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Urgent Hiring Senior Manager Internal audit
Location - Mumbai
Qualifications- CA/ ICWAI/ MBA in Finance.
Key Responsibilities -
- Contribute to the Internal Audit function by identifying risks associated with business objectives and evaluating the controls in place to mitigate those risks in order to improve the effectiveness of risk management, control, and governance processes.
- Conduct audit discussions with business management to identify the root cause to obtain sustainable management action plans.
- Preparation of a concise and informative audit report to effectively communicate the findings.
- Develop a risk-based test plan by selecting appropriate audit approach, test procedures and sampling criteria based on professional judgment and departmentally defined internal audit methodology.
- Perform audit tests and prepare board reports as may be required from time to time.
- Identification of Audit universe, risk assessment of audit entities development of the annual Internal Audit plan.
- Keep abreast on the change in risk environment within / outside the organization.
Desired Candidate -
- Work experience of 4-5 years in internal audit department in banking/ financial services industry is mandatory.
- Ability to take ownership of the task assigned and work successfully under minimum supervision
- Possess a good eye for detail and ability to work effectively under pressure
- Candidate must be aware about data management via use of MIS, certain software
- Should be well versed in MS Excel & other office suite of products
- Excellent communication skills - verbal, and written (including report writing)
Interested candidates can apply asap.
thanks & regards
Neetu Dhiman
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
Your qualifications:
Self motivated and proactive mindset.
Remote work experience is considered an asset.
Based anywhere in the world, quiet home office with fast internet.
Prior experience in a customer-facing role (Support, Success, Account Management, or Sales).
Your responsibilities will include:
Answering incoming phone calls from customers to offer support
Answering support tickets to help customers and free trials (we use Zendesk)
On-boarding and setting up new accounts and winning them over from the get-go.
Monitoring accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.
Advocating customers’ requests and needs across the entire company (we use Monday)
Educating about newly released features and functionality.
Contributing to our Help Center (help.limecall.com)
Continuous learning and love to implement best practices
About the company
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.
We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
Job Location: Indore | Full Time | Experience: 0-3 Years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |
Job Role:
We are looking for a fact finder Project Manager (Operations)/Operations Analyst to join our team. This role requires you to be a tech-savvy Project Manager to execute various projects being executed by the company. You need to understand customer requirement, evaluate whether the project can be executed by the company, planning for resources required to complete a project, finding team members to suit the project and ensure project delivery. You’ll be an exceptional problem solver and take responsible actions in ensuring the company’s productivity, and requirements.
Responsibilities:
- Identifying customer requirements by interviewing customers; understanding the scope of work
- Identifying resources on the basis of the requirements of the project-in-hand.
- Design process based on the scope of work in a work-flow chart and diagram and establish performance parameters
- Create quality check parameters.
- Train the internal team on the process and QC. Prepare training and communication material for all resources aligned for the project
- Ensuring the performance and effectiveness of the project and finding the corrective measures in case of any deviation.
- Monitor QC parameters.
- Reporting to the customer on a daily basis, solving any queries. Making sure project timelines are met.
- Following up with customers and getting feedback.
Requirement:
- 0 to 3 or more years of experience as a Business/Operations Analyst or similar role.
- A people friendly person with organizational, leadership and management skills
- Ability to think creatively and solve the problem
- Hands-on in MS Excel and any other data analytics would be a plus
- Education: B.E./B.Tech/B.CA/IT/BBA (Operations) and above | MBA (added advantage)
- Problem Solver and Project Management Skills who can build Client Relationships
- Who possess Networking and technical zeal
- Fact-based management to drive https://en.wikipedia.org/wiki/Decision_making">decision making
- Tech Savvy
- Good Communication Skills in English & Hindi
What we offer:
- Great working atmosphere in a comfortable office.
- And an opportunity to get associated with a fast-growing VC funded startup.