
Operations excellence for the geography
This role will require delivering top notch customer experiences, drive at center revenue,
manage costs and deliver profitability across centers in the assigned region.
Key responsibilities include:
1. Managing P&L
○ Responsible for driving revenue (In-center pack sales and renewals, Store
revenue and Additional sources)
○ Manage operational costs and drive initiatives to optimize expenditures
○ Drive initiatives to improve footfalls and new customer acquisition (Lead
generation)
2. Customer experience:
○ Drive on-time performance across centers and deliver on key business metrics
○ Work with stakeholders to manage supply and demand across centers
○ Facilitate maintenance and upkeep of centers to ensure that they are ‘Always
New’
○ Manage a high performing and motivated team, mentor Center Managers at
regular intervals to elevate customer interactions and manage escalations
3. Other responsibilities:
○ Reviews with key stakeholders at regular intervals
○ Resourcing/Hiring high quality manpower with cost guardrails
Key metrics the owner is responsible for include:
● At center sales and additional revenue (conversion and lead generation)
● At center costs
● Footfalls
● Center standards score (always new, on time, availability)
● Product rating & NPS
Core Skills:
Core skills for the role include:
● Data backed decision making
● Quality operations execution experiences
● People management
● Bias for action, hands on, hungry
● Attention to detail
● Ability to prioritize tasks

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Key Factors:
- Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
- Strong understanding of the admission processes and challenges faced by educational institutions.
- Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
- The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
- Ability to build and nurture long-term relationships with customers.
- Strong negotiation and closing skills, with attention to detail in contract and agreement management.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Willingness to travel within the assigned territory as required.
- Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.
Role: Graphic Designer + Video Editors (WFH)
- Type: Full-time (Remote)
- Experience: 6 months - 1 year (agency experience)
- Workdays: 5days/Week
- Salary:20-25k
Requirements:
- Proficiency in Adobe Creative Suite
- Strong portfolio
- Excellent attention to detail
- Strong communication skills
- social media post and reels editing
- Bachelor’s degree preferably in Engineering or equivalent professional or military experience with 10-15 years of experience.
- 5+ years of large-scale software development or application engineering with recent coding experience in two or more modern programming languages such as:Java,JavaScript, C/C++, C#, Swift, Node.js, Python, Go, or Ruby
- Experience with Continuous Integration and Continuous Delivery (CI/CD)
- Helping customers architect scalable, highly available application solutions that leverage at least 2 cloud environments out of AWS, GCP, Azure.
- Architecting and developing customer applications to be cloud developed or re-engineered or optimized
- Working as a technical leader alongside customer business, development and Development teams with support to Infrastructure team
- Providing deep software development knowledge with respect cloud architecture,design patterns and programming
- Advising and implementing Cloud (AWS/GCP/Azure) best practices
- Working as both an application architect as well as development specialist in Cloud native Apps architecture, development to deployment phases.
- Implementing DevOps practices such as infrastructure as code, continuous integration and automated deployment
We are looking for a passionate and creative content writer to join our team and help take our customer-focused services to new heights.
As an ideal candidate, you are an individual who possesses world-class writing skills, is an independent thinker, requires minimal hand-holding, loves making complex technology easy to understand, and thrives in a fast-paced agile environment. You have a natural desire to help people understand values that are hard to understand.
Responsibilities
Ideate and manage the content calendar on your own. Take initiatives to come up with a content strategy & plan to be delivered on time.
Research, outline, write, edit, and publish new/existing web content, working closely with various teams to understand the values that we provide to customers.
Write compelling content for multiple online channels like blogs, white papers, case studies, videos, etc., to build brand awareness & thought leadership in the online merchandising domain
Research industry-related topics (combining online sources, interviews, and studies) to come up with content ideas.
Use basic SEO strategies in writing web content to maximize the online visibility of the website in search results.
Build and constantly update the knowledge base & web content.
Ensure all-around consistency (grammar, fonts, images, and tone) with presentation skills.
To constantly review the performance of the delivered content to meet quarterly KPIs
Skills and Qualifications
Bachelor’s degree preferably in Journalism, Mass Communication, Business Marketing or related field
2 - 3 years of content writing experience in tech start-ups (E-Commerce/B2B SaaS experience is a plus)
Strong written and verbal communication and experience working with B2B content in multiple mediums.
Have a proven track record of on-time and high-quality project delivery
Experience of having operated effectively in a high-demand, rapidly shifting / fluid environment.
Ability to work on multiple projects with different objectives simultaneously
Experience doing independent research using multiple sources.
Familiarity with web publication tools like Google Docs, WordPress, and HubSpot.
Qualities
Must be internally driven to constantly learn new things
Must be able to navigate well through uncertain situations/startup chaos.
Ability to meet hard deadlines and has an eye for details.
Ability to constantly challenge old practices.
Ability to provide a different perspective on the problems at hand.
Type, Location
Full Time @ Anywhere in India
Desired Experience
2+ years
Job Description
What You’ll Do
● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.
● Take charge of DevOps activities for CI/CD with the latest tech stacks.
● Acquire industry-recognized, professional cloud certifications (AWS/Google) in the capacity of developer or architect Devise multi-region technical solutions.
● Implementing the DevOps philosophy and strategy across different domains in organisation.
● Build automation at various levels, including code deployment to streamline release process
● Will be responsible for architecture of cloud services
● 24*7 monitoring of the infrastructure
● Use programming/scripting in your day-to-day work
● Have shell experience - for example Powershell on Windows, or BASH on *nix
● Use a Version Control System, preferably git
● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)
● Scalability, HA and troubleshooting of web-scale applications.
● Infrastructure-As-Code tools like Terraform, CloudFormation
● CI/CD systems such as Jenkins, CircleCI
● Container technologies such as Docker, Kubernetes, OpenShift
● Monitoring and alerting systems: e.g. NewRelic, AWS CloudWatch, Google StackDriver, Graphite, Nagios/ICINGA
What you bring to the table
● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.
● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.
● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems
● Configuration management tools such as Ansible/Chef/Puppet
Bonus if you have…
● Basic understanding of Networking(routing, switching, dns) and Storage
● Basic understanding of Protocol such as UDP/TCP
● Basic understanding of Cloud computing
● Basic understanding of Cloud computing models like SaaS, PaaS
● Basic understanding of git or any other source code repo
● Basic understanding of Databases(sql/no sql)
● Great problem solving skills
● Good in communication
● Adaptive to learning
HSV Digital is a B2B technology company with a 100% focus on enterprise technology firms, which includes technology providers, consultants, system integrators, managed service providers, telcos and all the other type of companies powering this ecosystem. We have worked with extensively with some of the world’s leading brands such as Microsoft, IBM, Redington, Eka Software, and Applied Information Science, helping them develop product and service messaging, build assets to communicate their stories across platforms, deliver digital campaigns, and activate channel go-to-market efforts.
As a member of the team, your major role would be to:
- 60-70% - Research, ideate and develop strategic marketing collaterals for high-profile B2B IT clients, including solution sheets, social media ads, offers, emails, infographics, landing pages and white papers.
- 10-20% - Work closely with different stakeholders to track and manage marketing programs across channels
- 10% - Research the client, their key buyer persona and customer journey & pain points.
- 10% - Attend client pitch meetings and develop custom proposals for them to support BD efforts.
- Developing chatbots and voice assistants on various platforms for diverse business use-cases
- Work on a chatbot framework/architecture using an open-source tool or library
- Implement Natural Language Processing (NLP) for chatbots
- Integration of chatbots with Management Dashboards and CRMs
- Resolve complex technical design issues by analyzing the logs, debugging code, and identifying technical issues/challenges/bugs in the process
- Deploy applications using CI/CD tools
- Designing and building highly scalable AI and ML solutions
- Ability to understand business requirements and translate them into technical requirements
- Open-minded, flexible, and willing to adapt to changing situations
- Ability to work independently as well as on a team and learn from colleagues
- High adaptability in a dynamic start-up environment.
- Experience with bot multi-lingual utilization (preferred)
- Experience with bot human escalation
- Ability to optimize applications for maximum speed and scalability
- Come up with new approaches and ideas to improve the current performance of Chatbots across multiple domains and build a highly personalized user experience.
QUALIFICATIONS : B. Tech/ B.E. /M. Tech or a related technical discipline from reputed universities
SKILLS REQUIRED :
- Minimum 3+ years- of experience in Chatbot Development using the Rasa open-source framework.
- Hands-on experience building and deploying chatbots.
- Experience in Conversational AI platforms for enterprises using ML and Deep Learning.
- Experience with both text to speech and vice versa transformation incorporation.
- Should have a good understanding of various Chatbot frameworks/platforms/libraries.
- Build and evolve/train the NLP platform from natural language text data being gathered from users on a daily basis.
- Code using primarily Python.
- Experience with bots for platforms like Facebook Messenger, Slack, Twitter, WhatsApp, etc.
- Knowledge of digital assistants such as Amazon Alexa, Google Assistant, etc.
- Experience in applying different NLP techniques to problems such as text. classification, text summarization, question & answering, information retrieval, knowledge extraction, and conversational bots design potentially with both traditional & Deep Learning
- Techniques - NLP Skills/Tools: NLP, HMM, MEMM, P/LSA, CRF, LDA, Semantic Hashing, Word2Vec, Seq2Seq, spaCy, Nltk, Gensim, Core NLP, NLU, NLG, etc.
- Should be familiar with these terms: Tokenization, N-Grams, Stemmers, lemmatization, Part of speech tagging, entity resolution, ontology, lexicology, phonetics, intents, entities, and context.
- Knowledge of SQL and NoSQL Databases such as MySQL, MongoDB, Cassandra, Redis, PostgreSQL
- Experience with working on public cloud services such as Digital Ocean, AWS, Azure, or GCP.
- Knowledge of Linux shell commands.
- Integration with Chat/Social software like Facebook Messenger, Twitter, SMS.
- Integration with Enterprise systems like Microsoft Dynamics CRM, Salesforce, Zendesk, Zoho, etc.
MUST HAVE :
- Strong foundation in the python programming language.
- Experience with various chatbot frameworks especially Rasa and Dialogflow.
- Strong understanding of other AI tools and applications like TensorFlow, Spacy, and Google Cloud ML is a BIG plus.
- Experience with RESTful services.
- Good understanding of HTTPS and Enterprise security.
What you will need:
- At least 3 year of experience in UI/UX and product design
- A clear sense and taste in good visual design
- Good knowledge in design fundamentals, such as design thinking frameworks, with the ability to take on a structured approach in solving problems
- Deep empathy and interest in keeping your customers point of view in the forefront, constantly bringing questions back to what will serve them best
- Have proven design chops, experience shipping products, and understand what it takes to build valuable and meaningful experiences.
- Ability to thrive in startups with a fast-paced environment and take ownership for working through ambiguity
What You Will Do:
- Work on design projects across the entire product lifecycle and multiple product launches
- Work and partner closely with engineering, product, and business partners to find sophisticated but practical solutions to design challenges.
- Compile research, create user flows & design mockups and high-fidelity user interfaces
- Find creative ways to solve UX problems (e.g. usability, findability). Identify design problems and devise elegant solutions.
- Provide design thinking and leadership to develop the right product strategy to tackle problems and come up with solutions that delight our users.
- Take full ownership of your work, and take responsibility for every last detail, every step of the way.
At Smart Audit, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We’re seeking a full-stack engineer who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and back end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, deliver amazing global user experiences.
What do we expect:
- Experience in MERN Stack
- Passion for learning & solving challenging problems
- Hands-on role and huge potential to grow
- Saas experience and design skills are a huge plus
- Creative thinking
Visit http://www.smartaudit.co" target="_blank">www.smartaudit.co to know more
• Integration of data storage solutions may include databases, key-value stores, blob
stores, etc.
• Integration of user-facing elements developed by front-end developers with server side
logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization and automatization.











