Operations Manager

Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.

 Established in 2015, Our client is building toys & games enabled with robotics & AI.

Role: ANDROID DEVELOPER

What you’ll do?

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and API's
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance

 

What Makes You A Great Fit?

• Have published one or more android apps on the Play store
• At least 3 years of experience in Android app development
• Strong knowledge of Android SDK/ NDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Solid understanding of Object Oriented programming, data structures, algorithms and relational database
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, performance tuning and firebase services
• Ability to design applications around natural user interfaces, such as touch
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Proficient with Java and Kotlin (including coroutines)
• Preference for good experience in the gaming industry, but experience in the B2C app is a must
• Knowledge of code versioning tools, such as Git, Bit bucket
• Familiarity with continuous integration
• Excellent work ethic and attention to detail
• Collaborative mind set

Senior Java Developer 

 

Job Overview

Fitelo is one of the fastest-growing companies. We all work together to serve our clients in the best possible way, and we like to have a lot of fun while we are at it. We are looking for an Angular Developer who will be responsible for building Single Page Applications (SPAs). 

 

Work Experience: Minimum 2 years 

Job Location: Mohali

 

Roles and Responsibilities:

• Design and implementation of the overall web architecture.
•  Integration of REST APIs, Firebase.
•  Strong problem-solving and analytical skills.
•  Ensuring high performance on mobile and desktop.

Skills Required:

• Should have expert-level knowledge of HTML5, CSS3, JavaScript/jQuery, Bootstrap, and Angular Js.
• Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
• Should have experience in Response / Adoptive Web Design for desktop, tablet, and mobile- Should have solid understanding and experience with Object-Oriented design and development
• Should have experience in publishing and consuming Services using REST API
• Should have knowledge on experience in JavaScript, Typescript, and Web services.
•  

Industry Type - Wellness / Fitness / Sports / Beauty

Employment Type - Full Time/ Permanent

Education - Any Graduate or Postgraduate- Any specialization

Experience-  Minimum 2 years 

 

 

About Company

At FITELO, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals. You have an immense opportunity to learn and grow under the mentorship of our team who have experience working in some of the best organizations like Price water house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few.

 

 

 

 

 

 

 

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

 

In 2020 Renew Power, India's largest renewables developer, acquired Climate Connect. Following ReNew's listing on NASDAQ during summer 2021 Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

 

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and horizontal integration' across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

 

How do you fit in

 

Curious:You love learning about new tools and technologies

Exposure: You have plenty of experience in executing projects successfully. You

have a client-side exposure on project management

Team player: You have no problem working in a team setting. You can effectively

collaborate with people to reach a solution.

Problem solver: You are the person your peers turn to for solving problems.

Talented: You are an expert in database designing.

Honesty: You work diligently and honestly. You have strong moral principles.

 

Job Responsibilities

 

You will be working at the epicenter of energy transformation. You will be creating

data-driven software solutions for forecasting and scheduling data in the renewables power

market. Ultimately, through your contribution to the renewable energy revolution, you will be

doing your bit to mitigate the effects of climate change. These are a few things you can look

forward to working on:

Designing and implementing low-latency, high-availability, and performance

applications

Identifying and mitigating security-related threats to the application.

Using your expertise in database designing and application architecture planning for

Core & MVC projects

Debugging browser extensions & server tools

Solving complex technical issues

Ensuring quality projects are delivered within defined timelines

Designing new frameworks, debugging and modifying existing frameworks

Maintaining databases to ensure strong optimization and functionalities

Learning new technologies and how to design and implement Project Architectures

 

Job Requirements

 

PHP/Python

MVC Framework Laravel / Python Flask.

AJAX, HTML/HTML5 & CSS/CSS3 JavaScript and JavaScript frameworks(preferably jQuery)

Web services (SOAP, REST)

SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration

Code versioning tools, such as Git

AngularJS / ReactJS

B. E / B. Tech / M. Tech / B. Sc in CS or IT

2-4 years of experience in the field

 

What's in it for you

 

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

 

Flexible working hours and leave policy

Learning and development opportunities

Medical insurance/Term insurance, Gratuity benefits over and above the salaries

Access to industry and domain thought leaders.

 

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we're seeking a similar spirit with the right potential.

We are looking for an experienced Inside Sales professional to join our inside sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure)
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

Aimed at building a massive parallel economy, This For That, is looking for highly driven engineers to build out a world class product. The product is in its early stages so there’s a lot to learn and build from scratch. You will get to work alongside seasoned business and marketing professionals and become part of the core engineering team.

 

Ideal skills:

 

1) 2-5 years of professional JavaScript development experience

2) Understanding of asynchronous programming and its quirks and workarounds

3) Comfortable working through the entire stack from the user interface through systems levels

4) Understanding accessibility and security compliance

5) Strong Logical and Analytical Skills

6) Experience in consuming web services (REST) and processing data (JSON)

7) Experience with SQLite, NoSQL, Redis or other databases

8) Proven experience in building API services using NodeJS Express and related frameworks

9) Good understanding of NodeJS asynchronous runtime

10) Good understanding of JS concepts on callbacks and closures

11) Experience in debugging issues related to memory leaks

12) Experience in building highly scalable and high throughput services with sub-second response times

13) Experience with ElasticSearch/Solr

14) Experience working in a collaborative team environment

15) Ability to understand and analyse issues across multiple vendors and interfaces

16) Experience with NoSQL queries

17) Experience with AWS

18) Experience in managing/mentoring small teams

 

In depth knowledge of all of the above is not mandatory but the nature of the work will involve learning and getting involved with all of the above. You would be working directly with key members of the management team to define and drive technical strategy.

 

Experience in the mobile space is mandatory. Please only apply if you have been part of building a mobile product. Since our product is mobile only, it is essential that you understand implications on the front end.

RESPONSIBILITIES: ♦ Work alongside the design team to develop new features focused on user experience ♦ Develop, test, deploy, maintain and improve the software. ♦ Manage individual project priorities, deadlines, and deliverables. ♦ Integration with RESTful APIs. ♦ Work across disciplines with team members from front-end, backend, design, and product. Quickly fix bugs and improve our development workflow to ensure our product remains bug-free

looking for an experienced PHP developer with expertise in Code igniter to work full time on several projects from my new startup.I am looking for a developer with experience of more than 1.5 years, however, freshers with great knowledge can also apply, marks and communication is not a necessity, but efficient coding is Skill(s) required: PHP, Code Igniter, video script development, MySQL, HTML, CSS, JavaScript, jQuery, AJAX, Bootstrap and User Interface (UI) Development and UI & UX Design If you think you are a nerd and you can do nothing except coding you are most welcome .- You will be working on live projects with our clients and developing websites for startups and businesses.