Medical Operations & Quality Associate

Job Title         : Buyer Experience

Website          : https://www.truva.in/

Linkedin          : https://www.linkedin.com/company/truvahomes/people/

Location         : Mumbai (Supreme Business Park)

Working days  : 6 days per week from office

Please go through the company website and let me know if you need more information. I would be happy to assist you with the additional details.

About us:

Founded in 2023, by IIT and Stanford GSB alumni, Truva aims to build the most delightful and trustworthy home buying experience in India (akin to Spinny for Homes). Their comprehensive home buying platform, enables the buyer journey end to end, right from discovery of renovated houses and arranging home visits, to ensuring all legal and financial support. Their offering has enabled them to build the company profitably from Day 1 and raise from marquee investors.

Why This Role

At Truva, we’re not looking for someone who can just sell homes, but someone who can turn one of life’s most stressful processes (buying a home) into a delightful, trustworthy journey. As a Buyer Experience Architect, you will work at the intersection of sales, growth and product experience, to build customer relationships, design systems to enhance our reach and experience, and drive revenue growth.

Your Impact will include:

● Shaping the future of home buying and selling, in a fast paced startup.

● Owning outcomes: From first click to final handshake, you’ll design and drive the buyer journey.

● Working at the intersection of sales, growth and customer experience.

 What You’ll Own

● Building Tru(va)ly Incredible Customer Relationships: Build and maintain strong relationships with clients, understand their needs, conduct personalized property visits, deliver data-driven insights (e.g., ROI projections, legal clarity), and guide buyers through seamless transactions!

● Managing end-to-end Property Lifecycles: Manage the end-to-end sales cycle for Truva’s curated properties, from listing optimization to negotiating & closing deals.

● Expanding the Truva Buyer Community: Join forces with the growth team on experiments and ideas to expand our buyer community, whether it is hosting Open Houses or fun social media campaigns..

● Enhancing Buyer Experience: Work closely with product team to convert buyer pain points into highlight features (think digital walkthroughs or home comparison tools)

 We’re looking for you if you:

● Speak empathy and data fluently. You know when to send a handwritten note vs. a pricing algorithm.

● Have hustled in sales/BD but hated the grind of transactional relationships.

● Geek out on psychology as much as spreadsheets.

● You are a learner at heart - whenever you find an area of growth, you start thinking about how to improve.

● Thrive in chaos. Yesterday’s “impossible” is today’s to-do list.

● Have 1+ years of experience and proven track record in a customer facing role (hospitality, sales, customer experience or success, or even HR!)

Thanks 

Responsibilities

● Develop and execute a comprehensive social media strategy aligned with Rocketlane's overall marketing goals and target audience.

● Manage our LinkedIn, Twitter, and Instagram pages to ensure consistent brand messaging and engagement.

● Create and publish engaging posts, articles, images, and videos that resonate with our target audience.

● Monitor social media trends, industry developments, and competitor activities to identify opportunities for optimization.

● Collaborate cross-functionally with the marketing, design, and product teams to ensure consistent brand messaging and a cohesive online presence.

● Actively engage with followers and respond to comments, messages, and inquiries promptly and professionally.

● Implement strategies to drive lead generation, pipeline growth, and conversion through social media channels.

● Develop and maintain a content calendar to plan and organize posts, campaigns, and initiatives.

● Analyze social media performance using relevant metrics and tools, and provide regular reports with actionable insights to improve engagement and conversion rates.

● Collaborate with the content team to ensure social media content aligns with broader content marketing strategies.

● Create high-quality written content, including blogs, e-books, and other forms of thought leadership materials.

● Contribute to the creation of product marketing content, highlighting Rocketlane's features, benefits, and unique value proposition.

Qualifications

● Bachelor's degree in Literature, Marketing, Communications, Business, or a related field preferred.

● Strong understanding of social media platforms, trends, algorithms, and best practices.

● Excellent written and verbal communication skills, with the ability to craft engaging and persuasive content.

● Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.

● A genuine passion for social media marketing and a willingness to stay updated on industry trends.

Good-to-have

● 1-2 years of work experience as a social media manager or similar role, preferably within a B2B SaaS startup environment.

● Proficiency in social media management tools, analytics platforms, and scheduling software.

● Familiarity with content marketing strategies, SEO principles, and lead generation tactics.

● Basic knowledge of graphic design and video editing tools is a plus. Benefits

● Competitive salary and performance-based incentives.

● Opportunity to contribute to a rapidly growing startup and make a significant impact on its success.

● A collaborative work environment that values creativity and innovation

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

About the role

In Loop, we work in super small teams, in very high velocity.

You will be part of such a team, and work day to day with all the team at Loop, plus the founders.

As a generalist, you can wear many hats, and will function across business units.

• Customer Success: You'll work directly with customers, and make sure that we are building what users want
• Sales: Speak with customers directly, in a pre-sale fashion. Maintain communications and optimise our CRM
• Must-haves: Engineering Background is a plus.

Must haves.

• Must have done this before, or be willing to learn fast.
• Must be fast. We operate at 200mph, and so do you. -Must be relentless. We never stop, so you are even faster than us. -Must have customer driven. We think customers first and so should you. -Must be driven and go above and beyond. -Must be able to explain and communicate clearly. -Must be prepared to challenge us and disagree. We are thinking and acting as a team. -Must be able to work autonomously. -Must want to work hard. -Last but not least, you are genuinely a nice person.

Big plus You are a founder before

Founders

The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.

Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.

Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.

Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.

We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida. 

Location:

Head Field Solutions Pvt. Ltd

B-8, Sector 59 (Noida)

Job Profile:

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.

Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

Roles & Responsibilities:

·        The primary focus is to bring new business from new and existing clients.

·        Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.

·         Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.

·        Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.

·        The candidate should:

§ Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.

§ Cold calling and Market research to locate the potential Vendors/Clients.

§ Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns. 

§ Expertise generating new business for IT Staff Augmentation Services.

§ Excellent interpersonal, rapport-building and negotiation skills.

§ Expert in Delivery Management / Client Servicing.

Desired candidates profile:

The candidate must possess a proven ability to prospect, develop business and build relationships.

·        0-3 years of experience as BDE/BDM in US Staffing.

·        In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.

·        Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.

Benefits:

·        Employee friendly Corporate Work culture 

·        Excellent Salary structure

·        Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off

·        Best in class infrastructure 

·         In-House Meals are available.

·        Strong recognition for our employees, giving them excellent career path.

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Company Website links:

www.headfield.com 

www.glocalrpo.com

● Design and develop responsive and visually appealing web applications and user interfaces using HTML, CSS, and JavaScript, React frameworks.

● Collaborate with UX designers, product managers, and software engineers to understand project requirements and translate them into interactive, user-friendly interfaces.

● Ensure the technical feasibility of UI/UX designs and optimise applications for maximum speed and scalability.

● Conduct code reviews and provide constructive feedback to team members, fostering a culture of continuous improvement.

● Stay updated with the latest industry trends, best practices, and emerging technologies in UI development, and recommend their integration to enhance our products.

● Identify and address performance and compatibility issues across different browsers and platforms.

● Champion UI development best practices, standards, and guidelines within the development team.

● Collaborate with backend developers to integrate front-end interfaces with server-side logic and APIs.

● Troubleshoot and debug UI-related issues and provide timely resolutions.

● Mentor junior developers, assisting them in enhancing their skills and knowledge in UI development.

● Write and encourage other engineers to write automated tests.

Skills/ Experience

● Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).

● Proven experience as a UI Developer or Front-End Developer, with at least 3+ years of hands-on experience in building user interfaces for web applications.

● Proficiency in front-end technologies such as TypeScript, Tailwind, React, Redux.

● Strong understanding of responsive design principles.

● Solid knowledge of web performance optimization techniques and best practices.

● Familiarity with Figma and other UI/UX design tools, to collaborate effectively with designers.

● Demonstrated experience in writing UI components to corresponding backend APIs and Databases.

● Excellent problem-solving skills and ability to troubleshoot complex UI-related issues.

● Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.

We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.

Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!

Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc. 

Key Responsibilities

• Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality

• Work with the Office of the CTO as an active member of our architecture guild

• Writing pipelines to consume the data from multiple sources

• Writing a data transformation layer using DBT to transform millions of data into data warehouses.

• Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities

• Identify downstream implications of data loads/migration (e.g., data quality, regulatory)

What To Bring

• 5+ years of software development experience, a startup experience is a plus.

• Past experience of working with Airflow and DBT is preferred

• 5+ years of experience working in any backend programming language. 

• Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL

• Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)

• Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects

• Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure

• Basic understanding of Kubernetes & docker is a must.

• Experience in data processing (ETL, ELT) and/or cloud-based platforms

• Working proficiency and communication skills in verbal and written English.

We are looking for a methodical Market Research Analyst to discover customer preferences and statistical data in order to support customers during their decisionmaking process regarding product designs, prices, and promotions. The ideal candidate will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness.

SKILLS YOU MUST HAVE: Growth Consulting, Competitive Benchmarking, Secondary Research, Market Sizing Strategy Consulting, Company Analysis, Swot Analysis, Primary Research, Market Research, Industry Analysis

RESPONSIBILITIES:

• Understanding business objectives and designing surveys to discover prospective customers’ preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companies market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations
• Carry out quantitative and/or qualitative research
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Utilize statistical software to manage and organize information monitoring the progress of research projects
• Design specific research methods such as questionnaires and surveys
• Develop industry-specific, vertical-level nuances as the function matures
• Maintaining the research knowledge repositories with up-to-date content
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices

Skill requirement:

• 5+ years experience in the market research or related field
• Experience in conducting research and business statistics, exposure to interacting with senior leaders.
• MBA or equivalent
• Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
• Business research includes strategy research, country analysis, competitor analysis, market analysis, financial analysis, qualitative and quantitative benchmarking, Porter's five forces, SWOT analysis, company analysis, industry analysis, and other
• Excellent Research skills and experience of working on research tools & databases
• Good summarization skills
• Good executive presence, ability to deal with senior partners
• Ability to work independently, with minimum supervision, and with geographically dispersed teams
• Good problem-solving skills
• Think strategically – should be able to understand the larger picture
• Flexible - ability to adapt to changing dynamics quickly