Operations Manager for NGO

Role Overview :

The Business Development Associate / Manager – Field Sales is responsible for on-ground business development activities, including site visits, client meetings, channel partner engagement, negotiations, and closures across buyer and seller transactions.

Associates focus on execution and visit support, while Managers take ownership of negotiations and deal closures.

🎯 Key Responsibilities

1. Conduct site visits with buyers and sellers
2. Meet clients and understand requirements
3. Engage and manage channel partners (CPs) on-ground
4. Support and/or lead negotiations and closures based on seniority
5. Coordinate with inside sales, operations, and leadership teams
6. Maintain visit reports and CRM updates
7. Achieve assigned visit, engagement, and closure targets

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Job Title: Sr. Sales & Marketing Executive

Introduction: The upcoming years are going to be filled with exciting new developments at Organization, and we are looking for exceptional people to make the Organization of tomorrow beautiful, usable and inventive. Working from our Mumbai [Head Office], you will be part of a small and rapidly growing team. You will spend your days at Purple Tuche performing tasks such as calling clients, fixing appointments, meeting clients, and converting leads into sales. At Organization, we are passionate about what we do. We look for strong-minded people with a clear vision who will do whatever it takes to get the job done. Significant professional experience is preferred.

Job Profile: Area of operation: Sr. Sales & Marketing Executive

Job Responsibilities:

● Creating relationships with potential and existing clients via networking, calls, emails and in-person meetings.

● Building and sustaining long-lasting relationships with existing and potential clients.

● Researching potential clients' products or services and determining the geographic location of most of their target customers.

● Meet with potential clients to present company offerings and proposals and address their concerns.

● Assisting the marketing team in the preparation of media kits and promotional plans.

● Attending networking meetings, sales meetings, trade shows, exhibitions and workshops as required.

● Generate a sales funnel for the company’s various offerings.

● Convincing clients to purchase company products and services by communicating the benefits.

● Generating leads and efficiently keeping in regular contact with existing prospects.

● Understanding and keeping up-to-date with constant developments in the communications industry and agency market.

● Identifying areas for expansion and development.

● Create weekly/monthly forecasts on revenue/target management and end-of-month revenue and market performance reports.

● Delivering against these targets to ensure revenue expectations are met.

● Maximising networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts.

● Maintaining Client Database from all available sources.

● Make sure that monthly, quarterly and annual sales targets are met.

Key Skills /Requirements:

● Minimum 3+ years experience in the field of Sales & Marketing of Media / Agency / IT Background (face-to-face experience imperative; experience within the Agency sales preferred)

● Educated to degree level or equivalent

● Self-starter who is target-driven and self-motivated and must be comfortable in a target-oriented environment.

● Excellent communication and presentation skills (telephone, written and face-to-face)

● Consultative sales skills: our audience is made up of agencies/media owners and requires a balance of soft sell approach and hard sell closure

● Excellent time management, an individual who thrives on working autonomously

● Experience working in IT sales with a bit of technical knowledge and understanding of and passion for the industry.

● The ideal candidate will be determined, outgoing, positive, articulate and diplomatic.

Experience: Min. 3 years+ (Fresher’s strictly don’t apply)

Candidates Preferred: Male & Female - mandatory in the media, events, and advertising.

Working Hrs. 10.00 a.m. to 7.00 p.m. [Monday – Friday][Alternate Saturdays] 

If interested Candidate apply through link:- https://tiny.cc/NGtalent  

Devops Engineer(Permanent)

Experience: 8 to 12 yrs

Location: Remote for 2-3 months (Any Mastek Location- Chennai/Mumbai/Pune/Noida/Gurgaon/Ahmedabad/Bangalore)

Max Salary = 28 LPA (including 10% variable)

Notice Period: Immediate/ max 10days

Mandatory Skills: Either Splunk/Datadog, Gitlab, Retail Domain

· Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.

· 10+ years’ experience in software development

· 8+ years of experience in DevOps

· Mandatory Skills: Either Splunk/Datadog,Gitalb,EKS,Retail domain experience

· Experience with the following Cloud Native tools: Git, Jenkins, Grafana, Prometheus, Ansible, Artifactory, Vault, Splunk, Consul, Terraform, Kubernetes

· Working knowledge of Containers, i.e., Docker Kubernetes, ideally with experience transitioning an organization through its adoption

· Demonstrable experience with configuration, orchestration, and automation tools such as Jenkins, Puppet, Ansible, Maven, and Ant to provide full stack integration

· Strong working knowledge of enterprise platforms, tools and principles including Web Services, Load Balancers, Shell Scripting, Authentication, IT Security, and Performance Tuning

· Demonstrated understanding of system resiliency, redundancy, failovers, and disaster recovery

· Experience working with a variety of vendor APIs including cloud, physical and logical infrastructure devices

· Strong working knowledge of Cloud offerings & Cloud DevOps Services (EC2, ECS, IAM, Lambda, Cloud services, AWS CodeBuild, CodeDeploy, Code Pipeline etc or Azure DevOps, API management, PaaS)

· Experience managing and deploying Infrastructure as Code, using tools like Terraform Helm charts etc.

· Manage and maintain standards for Devops tools used by the team

Job Description: The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales. You are comfortable working with high ticket size products that require focussed nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing?

●Being a mentor and guide, who potential learners can look up to for career advice.

● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.

●Carrying weekly enrolment/revenue and collection targets.

●Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.

● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management.

● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?

● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. ● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage.

●Rockstar sales performers with proven track records.

● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy.

● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets.

●Passion for always delivering the highest levels of customer service.

●Basic proficiency in MS Office Suite is required.

What are your deliverables / KPI's?

●Minimum of 100+ Dials every day with 40+ Connects.

●2 hours of talk time on an average per day & 1 Video Session

●2 enrolled students per week.

●Weekly revenue targets to be met consistently. 

• Design and implement software of embedded devices and systems from requirements to production and commercial deployment
• Design, develop, code, test and debug system software
• Review code and design
• Analyze and enhance efficiency, stability and scalability of system resources
• Integrate and validate new product designs
• Support software QA and optimize I/O performance
• Provide post production support
• Interface with hardware design and development
• Assess third party and open source software

• Proven working experience in software engineering
• BS degree in Computer Science or Engineering
• Experience in hands-on development and troubleshooting on embedded targets
• Solid programming experience in C or C++
• Proven experience in embedded systems design with preemptive, multitasking real-time operating systems
• Familiarity with software configuration management tools, defect tracking tools, and peer review
• Excellent knowledge of OS coding techniques, IP protocols, interfaces and hardware subsystems
• Adequate knowledge of reading schematics and data sheets for components
• Strong documentation and writing skills

About The Company
At AutoVRse, we build the finest, customised Virtual & Augmented Reality (VR/AR) applications, helping enterprises harness the power of immersive technologies across several key functions. Combining our photo-realistic visualisations with interactive virtual environments, we have partnered with firms like Bosch, Volvo, John Deere, Fidelity and Abbott to deploy VR experiences in India, Singapore, Australia, Germany and USA. Our experiences are used in design reviews, as sales tools, for experiential marketing and for virtual training.

Over the last few years, we’ve been named:
• “Best 40-Under-40 Startups in South India” (2018, TNIE),
• “Elevate 100 Top Startups in Karnataka“ (2017, KBITS),
• “Most Innovative Startup in India” (2016, CIO Demo), and several more.

About The Role
As a full stack developer, you will work closely with the engineering team to create immersive, next-gen VR/AR products on the web. You will work on cutting edge technologies 3D technologies and frameworks like WebVR and Threejs to build scalable, creative and practical applications for our enterprise clients.

As a full stack developer, you will work closely with the engineering team to create immersive, next-gen VR/AR products on the web. You will work on cutting edge technologies 3D technologies and frameworks like WebVR and Threejs to build scalable, creative and practical applications for our enterprise clients.

Responsibilities
• Build web-based 3D, VR applications for our clients
• Research, define, extend, and maintain production pipelines, processes, and workflows for our web-based 3D products
• Build the front-end of applications through appealing visual design
• Ensuring the entire stack is designed and built for speed and scalability
• “Pixel-perfect” implementation of our approved user interface

Qualifications
• Experience in deploying web applications in production
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Experience in server management and deployment for the relevant environment
• Experience in web-based 3D like WebGL/WebVR is a plus but not required.