Senior Executive Marketplace

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

Role : Product Manager – Oracle Xstore

Work Location : Any Xebia location

Shift timings : 3 PM to 12 AM

Mode of Work : 3 Days work from office

Qualifications:

• Bachelor’s degree in business, Computer Science, or a related field.
• 1-2 years of experience in product management or related roles, preferably in the retail technology sector.
• Strong knowledge of Xstore POS and Oracle applications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Analytical mindset with experience in data analysis and performance metrics.
• Passion for technology and a deep understanding of retail operations across US , Canada, and Latin-American markets

Preferred Skills:

• Familiarity with Agile methodologies.
• Experience with product management tools (e.g., JIRA, Trello).
• Understanding of software development processes and lifecycle.

● In-depth knowledge of full-stack development principles and best practices.

● Expertise in building web applications with strong proficiency in languages like Node.js, React, and Go. 

● Experience developing and consuming RESTful and gRPC API Protocols.

● Familiarity with CI/CD workflows and DevOps processes. 

● Solid understanding of cloud platforms and container orchestration technologies.

● Experience with Kubernetes deployment and workflows using tools like Argo.

● Experience applying AI/ML models to optimize workflows or enhance product features, with familiarity in frameworks like TensorFlow, MLflow, Kubeflow, or PyTorch. 

● Experience fine-tuning existing AI/ML models to adapt to specific use cases or datasets, ensuring optimized performance. 

● Experience with Workflow Orchestration tools like Temporal and Windmill.

● Strong background in System Design. 

● Hands-on experience with Queuing Mechanisms such as RabbitMQ, Redis, and Kafka. 

● Experience with designing and building user-friendly interfaces using Tailwind CSS and Radix UI. 

● Excellent understanding of distributed systems, databases, and APIs. ● A passion for writing clean, maintainable, and well-documented code. ● Strong problem-solving skills and the ability to work independently as well as collaboratively. 

● Excellent communication and interpersonal skills. 

Bonus points if you have: 

● Experience with building self-serve platforms or user onboarding experiences.

● Familiarity with Infrastructure as Code (IaC) tools like Terraform.

● A strong understanding of security best practices for Kubernetes deployments.

● Grasp on setting up Network Architecture for distributed systems. 

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using React Js, MySQL, JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

- Must have

    - Experience with React and Redux or similar programming

    - Experience in Rest API integration

    - Passionate about user experience

     - Android and IOS development

- Other requirements

    - Good knowledge of Javascript functions and operators

    - Responsibility for major tasks and chores

    - Willing to resolve technical debt in the early step

    - Good understanding of sprint cycle in agile

    - Can communicate with developers and non-developers

    - Can work independently but a great collaborator

    - Serverless API experience is not counted

    - Good to have Git workflow knowledge

    - Good to have Github collaboration experience

Qualifications

• Bachelor's degree or equivalent in Computer Science
• 2+ years experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object-oriented web applications in React Js, MySQL, JavaScript, HTML5, and CSS3