Shubham Vishwakarma
Full Stack Developer - Averlon
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Amazon Web Services (AWS)We are looking for an exceptionally talented Lead data engineer who has exposure in implementing AWS services to build data pipelines, api integration and designing data warehouse. Candidate with both hands-on and leadership capabilities will be ideal for this position.
Qualification: At least a bachelor’s degree in Science, Engineering, Applied Mathematics. Preferred Masters degree
Job Responsibilities:
• Total 6+ years of experience as a Data Engineer and 2+ years of experience in managing a team
• Have minimum 3 years of AWS Cloud experience.
• Well versed in languages such as Python, PySpark, SQL, NodeJS etc
• Has extensive experience in the real-timeSpark ecosystem and has worked on both real time and batch processing
• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.
• Experience with modern Database systems such as Redshift, Presto, Hive etc.
• Worked on building data lakes in the past on S3 or Apache Hudi
• Solid understanding of Data Warehousing Concepts
• Good to have experience on tools such as Kafka or Kinesis
• Good to have AWS Developer Associate or Solutions Architect Associate Certification
• Have experience in managing a team
NodeJS (Node.js)
Python
Vue.js
React.js
Angular (2+)About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel -https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.
About the Role:
Seeking a seasoned Lead Engineer with hands-on experience in Node.js and Vue.js (or React/Angular). You will be instrumental in building cutting-edge, AI-powered products along with mentoring or leading a team of engineers.
Team-Specific Focus Areas:
Conversations AI:
-Develop AI solutions for appointment booking, forms filling, sales, and intent recognition
-Ensure seamless integration and interaction with users through natural language processing and understanding
Workflows AI:
-Create and optimize AI-powered workflows to automate and streamline business processes
Voice AI:
-Focus on VOIP technology with an emphasis on low latency and high-quality voice interactions
-Fine-tune voice models for clarity, accuracy, and naturalness in various applications
Support AI:
-Integrate AI solutions with FreshDesk and ClickUp to enhance customer support and ticketing systems
-Develop tools for automated response generation, issue resolution, and workflow management
Platform AI:
-Oversee AI training, billing, content generation, funnels, image processing, and model evaluations
-Ensure scalable and efficient AI models that meet diverse platform needs and user demands
Responsibilities:
- REST APIs - Understanding REST philosophy. Writing secure, reusable, testable, and efficient APIs.
- Database - Designing collection schemas, and writing efficient queries
- Frontend - Developing user-facing features and integration with REST APIs
- UI/UX - Being consistent with the design principles and reusing components wherever possible
- Communication - With other team members, product team, and support team
Requirements:
- Expertise with large scale Conversation Agents along with Response Evaluations
- Good hands-on experience with Node.Js and Vue.js (or React/Angular)
- Experience of working with production-grade applications which a decent usage
- Bachelor's degree or equivalent experience in Engineering or related field of study
- 5+ years of engineering experience
- Expertise with MongoDB
- Proficient understanding of code versioning tools, such as Git
- Strong communication and problem-solving skills
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Selected candidate's day-to-day responsibilities include:
-
Speaking to parents (leads given by us) and:
-
Convincing them to book a consultation (paid or free, as applicable)
-
Upselling/converting to paid subscriptions/courses and programs, wherever applicable
-
- Communicating with prospects via email and whatsapp
- Creating and maintaining MIS and daily reports
CC++
Go Programming (Golang)Python- Must have 6+ years of experience in C/C++ programming language.
- Knowledge of Go programming language and Python programming language is a big plus.
- Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
- Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
- Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
- Experience with eBPF is a plus.
- Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
- Familiar with containerization solutions like Docker/Kubernetes etc.
- Familiar with serverless technologies such as AWS Lambda.
- Exposure to machine learning technologies and distributed systems is a plus
- B.E/B.Tech/MS degree in Computer Science, or equivalent
Position: Call Quality Analyst
Monitoring Calls:
Listen to recorded or live calls between customer service representatives and customers.
Evaluate the call based on predefined quality metrics and guidelines.
Quality Assessment:
- Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
- Feedback and Coaching:
- Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
- Offer coaching and training to help agents enhance their skills and meet quality standards.
- Reporting and Documentation:
- Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
- Generate regular reports on individual and team performance for management review.
- Root Cause Analysis:
- Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve
- Compliance and Policy Adherence:
- Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
- Process Improvement:
- Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
- Training and Development Support:
- Assist in the development and delivery of training materials and programs for call center agents.
- Conduct refresher training sessions on specific skills or areas identified for improvement.
- Quality Assurance Metrics:
- Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
- Monitor and analyze performance metrics to ensure they align with organizational goals.
- Stakeholder Communication:
- Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.
Qualifications:
- Minimum 2 years of experience as a Call Quality Analyst.
- Previous experience in a call center or customer service role is often preferred.
- Strong analytical skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in using call monitoring software and tools.
- Knowledge of industry-specific regulations and compliance standards (if applicable).
React.js
Javascript
Redux/FluxWe have an urgent opening for the React JS Developer.
Must have hands on experience for at least 2 years.
We are US based IT Company.
Working 5 Days a Week.
Best package in the industry.
Responsibilities:
1. Developing new user-facing features using React.js
2. Developing and implementing highly responsive user interface components using react concepts.
3. Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
4. Troubleshooting interface software and debugging application code.
5. Monitoring and improving front-end performance.
6. Translating designs and wireframes into high-quality code.
7. Proficiency with agile development methodologies
8. Work and collaborate with the rest of the engineering team
Skills and requirements:
1. Thorough understanding of React.js or Vue.js and its core principles
2. Experience with popular React.js workflows (such as Flux or Redux)
3. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
As a technical recruiter you will help source, screen and ensure we have qualified candidates for a variety of technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire and ensure we attract the best professionals.
What You'll Do
- Source potential candidates and screen resumes
- Perform pre-screening calls and interviews to analyze applicants’ abilities and fit to company culture
- Coordinate and see through the entire recruitment process
- Coordinate with department heads to forecast department goals and hiring needs
- Craft and send personalized recruiting emails with current job openings to passive candidates
- Participate in tech conferences and meetups to network with IT professionals
- Monthly recruitment reports on the pipelines and satisfaction level of candidates
- Proven work experience as a Technical / Technology Recruiter
- Must be data driven, and able to track, measure and report on all parts of the recruitment funnel
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Familiarity with Applicant Tracking Systems and resume databases
- Experience in Sourcing, Candidate Management
Ruby on Rails (ROR)React.jsAt least 5years of experience in a similar position, working in medium to large-sized, distributed teams
Tech stack:ROR with React JS
Experience developing web services using any of the following Ruby
Experience in one or more relevant front-end frameworks like React JSm or Vue.JS
NodeJS (Node.js)
MongoDB
Java
HTML/CSSMentoring should come naturally to you, as well as finding the right balance towards process and documentation.
Highlights:
1) You will be working on interesting technical challenges in a product centric and open-source driven environment. The role requires a good knowledge of Algorithmic Design and Architecture, Data structures, OOPS Concepts, server less architectures and complex problem solving skills.
2) You will help set a very high bar on code quality.
3) You will take ownership of product features from conception to implementation, testing deployment and support.
4) A lot of freedom on when and where you work from - just get stuff done.
5) You will open source as much as possible, and blog about cool things that you learnt and built.
6) You will help define who we become as a company.
7) You will get stock options in line with silicon valley standards.
Caveats:
1) We have a strict no-divas rule. There are a lot of smart engineers on the team but no one with an attitude / superiority complex.
2) If you think writing tests for your code, writing docs, doing customer support etc are not your cup of tea, this isn't the right role for you.
3) Similarly if you're viewing this just as a 20-40% increment opportunity over your current compensation, this isn't the right role or company for you.
This role can be the growth opportunity of a lifetime for anyone who has been operating as a backend lead and wants to grow into a full stack
Check out the links below if you'd like to learn more about us. We encourage people from underrepresented groups to apply.
1) Why ShoppinPal? - https://www.youtube.com/watch?v=cE7DgtwA0ws
2) Our hiring philosophy and process http://techstory.in/building-startup-team/
Machine Learning (ML)Python
Deep LearningJob Description:
Roles & Responsibilities:
· You will be involved in every part of the project lifecycle, right from identifying the business problem and proposing a solution, to data collection, cleaning, and preprocessing, to training and optimizing ML/DL models and deploying them to production.
· You will often be required to design and execute proof-of-concept projects that can demonstrate business value and build confidence with CloudMoyo’s clients.
· You will be involved in designing and delivering data visualizations that utilize the ML models to generate insights and intuitively deliver business value to CXOs.
Desired Skill Set:
· Candidates should have strong Python coding skills and be comfortable working with various ML/DL frameworks and libraries.
· Hands-on skills and industry experience in one or more of the following areas is necessary:
1) Deep Learning (CNNs/RNNs, Reinforcement Learning, VAEs/GANs)
2) Machine Learning (Regression, Random Forests, SVMs, K-means, ensemble methods)
3) Natural Language Processing
4) Graph Databases (Neo4j, Apache Giraph)
5) Azure Bot Service
6) Azure ML Studio / Azure Cognitive Services
7) Log Analytics with NLP/ML/DL
· Previous experience with data visualization, C# or Azure Cloud platform and services will be a plus.
· Candidates should have excellent communication skills and be highly technical, with the ability to discuss ideas at any level from executive to developer.
· Creative problem-solving, unconventional approaches and a hacker mindset is highly desired.
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Full Stack Developer - Averlon