Center Manager

Brief:

We are pursuing a complex set of problems that involve building for an international audience and for an industry that has largely been service-centric. As an SDE at GradRight, you’ll bring an unmatched customer-centricity to your work, with a focus on building for the long term and large scale.

You’ll be part of the Innovation Projects team at GradRight. This team works on third party integrations and adopting new tools/technologies to help build a cutting edge platform for the higher education space.

Responsibilities:

• Contribute to design discussions and decisions around building scalable and modular frontend.
• Participate in sprint ceremonies and actively contribute to scaling the engineering organization from a process perspective
• Stay on top of the software engineering ecosystem and propose new technologies/methodologies that can be adopted
• Contribute to engineering hiring by conducting interviews
• Champion infrastructure as code mindset and encourage automation

Requirements:

• At least 3 years experience as an SDE
• Strong experience with at least one frontend framework, preferably vue.js
• Strong understanding of software design principles and patterns
• Passion for solving complex problems
• Really quick learner and able to dive deep into new ideas/experiments at breakneck speed
• Passion for trying out new technologies and focusing on iterative development
• Experience with team management
• Excellent written and verbal communication skills

Good to have:

• Worked in a full-stack capacity at high growth startups
• Worked on products that addressed an international audience
• Exposure to emerging/latest technologies like blockchain, bots, AR/VR

Who are we?

Founded with the mission to radically accelerate enterprises business transformation, JIFFY.ai’s intelligent platform empowers business users to adapt to change and innovate faster. We strive to create applications with delightful user experiences backed up by automated middle and back office capabilities. The platform employs the cognitive capabilities of no-code-based software development, Intelligent Document Processing, Natural Language Processing, RPA, Machine Learning, intuitive user interfaces and AI along with an overarching human-in-the-loop approach to power the next generation of enterprise applications. Explore further on www.jiffy.ai.

Roles & Responsibilities:

• Analyse process issues and gather related user requirements
• Develop appropriate solutions, primarily using the JIFFY.ai low code platform
• Obtain feedback from users and process stakeholders and implement improvements
• Develop training materials and train users
• Recommend and Develop Common Component development, integrations, and configurations

Educational Qualification: Bachelor's Degree required Degree in Computer Science or Management Information Systems OR equivalent external work experience.

Work Experience and Skills required:

• Good hands-on 3-5 years of experience in Java or similar application development
• Experience in OOPS, Model Driven Development. Knowledge of modern UI Technologies
• Knowledge and experience in any or some of the following disciplines is a very strong plus: REST API, Java, JavaScript, Xpath, CSS, HTML, relational databases, or Kubernetes
• Create Domain Model with associations between different entities along with inheritance concept.
• Implementation of the user roles for application and established application security.

What are the benefits and perks of working at JIFFY.ai?

• Hybrid Work : We have a hybrid working environment
• Programmes tailored for our people - People Development programmes, Appreciation programmes, Leadership & Mentorship programmes, Communication Programmes, Engagement programmes (JoyofJIFFYians)
• Mental & Physical Wellbeing - Free Mental health Platform and monthly Physical fitness workshops and challenges to promote overall wellbeing.
• We appreciate the efforts in bringing in top talents -Our people receive generous monetary benefits for successful referrals as a Referral Bonus.
• Grants- Different allowances and perks are designed to support and benefit JIFFYians.
• Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Growth Marketing Manager, you will be responsible for the strategy and execution of acquisition campaigns, across all the digital platforms like Facebook, Google, Affiliates and Partnerships, etc.

Desired Candidate Profile

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

Security Innovation is hiring a full-stack Django/Python developer to join our internal tools and automation development lead to improve and maintain our reporting portal and build new and exciting customer-facing features. Our reporting portal is a critical piece of our Application Security Assessment team infrastructure, it helps us to automate attacks and drives the authoring and reviewing process of almost every document we write and deliver to our customers. We have an exciting roadmap of new features that will help automate more attacks and improve the efficiencies for our Security Engineers, Project Managers, and the company as a whole.

Working closely with our engineers, other developers, Director of Services, SVP of Engineering, and CFO, you will help deliver valuable features from a growing list of features. You will be involved in choices that drive our front-end design, improvements in our CI/CD pipeline, and building and integrating new and novel scanners and automation.

• 2+ years of production web development experience
• Experience developing internal tools
• A public repository of code or a portfolio of applications or websites

• Expertise in Django, Python 3, Linux, HTML, CSS
• Experience with Docker & Docker Swarm mode
• Experience with git, GitLab, and GitLab CI
• Familiarity with:
  • jQuery, Bootstrap, React, ES6 Javascript
  • SAML, LDAP
  • restic, docker-machine
  • wkhtmltopdf
  • AWS Services and Security features