Center Manager

at iKeva

Posted by Fredrick Cruze

Sprinklr is 1500 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot. That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its- kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel. Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We’ve spent the last six years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And we’re bringing the very best talent in the world together to get there. What Are Your Responsibilities You'll work with our customers in US and act as a day-to-day point of contact for their business teams and other stakeholders. • Ensure that every client derives the maximum return from their investment in the Sprinklr platform • Provide subject matter expertise on social business practices • Work alongside our internal Sprinklr business development teams to foster new opportunities within existing business Who You Are & What Makes You Qualified • 3-5 years of experience in enterprise software account management, sales or digital and social account management at a brand or agency • Excellent communication and customer engagement skills • Personal energy, passion, and drive to ensure we consistently delight our customers • Ability to work effectively under deadlines and juggle several assignments simultaneously • Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Twitter, YouTube, Foursquare, Flickr, blogs, G+, LinkedIn, wikis, RSS, social bookmarking, discussion forums and community software) • Direct experience in working with or for social media management software is preferred • Flexibility to work during US business hours • Bachelor’s degree mandatory

If interested, kindly fill the Google Form: Operational Executive: https://goo.gl/forms/CQo2CzwR6EDLp9MN2 Roles and Responsibilities • Market research – Blockchain, VR/AR • Carry out quantitative and qualitative research and present Weekly / Monthly Review Reports • Developing strong market knowledge of existing and potential clients and ensuring business growth opportunities by preparing market intelligence data aligned to company’s strategic plans • Liaising and building healthy relations with business partners for achieving business goals • Extending administrative support to the Blockchain, VR/AR teams • Competitor Analysis • Working as a Directors’ and Senior Management’s shadow resource Skills and Other Requirements • Blockchain and VR/AR enthusiast • Bachelor’s Degree or relevant experience • Proficiency in using MS Office • Excellent interpersonal, numerical and communication skills

- Supervising - Hiring - Monitoring existing processes - Analyzing the effectiveness of existing processes, and creating strategies to improve productivity and efficiency.

We are a young startup looking to make a mark in the education sector. We are experimenting with a completely new thing which has not been tried in Indian market till now. Someone who comes on board should be go-getter and energetic.

Seeking a high-energy operations professional for a core team position at an early stage startup About AbleCold Logistics: (www.ablecold.com) We are building India’s widest network of a reliable integrated cold supply chain. We guarantee our customers a hassle-free single point of contact for managing different kinds of cold supply chain needs, while ensuring a robust temperature control throughout the chain. The current $5Bn cold chain market is fraught with issues – fragmented service providers, service disruptions, improper temperature control, product damages and lack of flexible options such as part loads. In addition, with increasing consumer awareness and competition, manufacturers need cold chain as a key differentiator for their products. We work with select existing cold storage and reefer owners. With the AbleCold Operating System and use of smart technology, we streamline operations to improve service standards while maintaining costs. Our innovative business model - asset-light, tech-enabled, integrated SC management - enables us to have higher service reliability, customized solutions and faster access to markets than existing players. We are currently building the AbleCold core team for pilot operations in Bangalore. About the Founder: Abhay Kothari, Founder of AbleCold Logistics, is a chemical engineer from IIT Kanpur and an MBA from Harvard Business School. He has worked in operations, strategy and business development with Fortune 500 companies and startups in India and USA. Over the past 12 years, he has acquired a unique set of experience ranging from hands-on operations and quality management at HUL, to strategy development for C-suite executives at Fortune 100 companies (USA), to building and scaling a business at Treebo Hotels. www.linkedin.com/in/kothariabhay Job Description: The city logistics head will be part of the core team and will work directly with the founder. He / She will be responsible for setting up and managing the Bangalore logistics operations for AbleCold. Key responsibilities: 1. Develop AbleCold’s intra-city logistics network - develop a network of last-mile partners, evaluate multiple reefer technologies and identify best fit for different operations / customer requirements, develop and implement service contracts, on-board and train partners / drivers 2. Implement AbleCold Operating System for intra-city distribution - define SOPs, KPIs and develop performance management systems, identify and deploy technology solutions to improve productivity, service levels and optimize costs 3. Manage and continuously improve daily operations - ensure on-time in-full deliveries, ensure temperature control, monitor and ensure daily compliance to SOPs in last mile deliveries 4. Manage and improve last mile customer experience As part of the core team, the city logistics head would also get an exposure to and would be expected to contribute actively in shaping other aspects of the operations and the business. Required skills / competencies / experience: 1. High energy individuals excited about building a business from scratch 2. 4-8 years of experience managing and building intra-city B2B logistics operations, including forecasting and planning, data analytics and managing MIS reports. 3. Prior cold chain and startup experience preferred 4. Self-starter with a strong execution bias and customer focus. 5. Ability to prioritize and meet deadlines. 6. Strong negotiation skills. 7. Good communication skills. Education: Undergraduate in Engineering or Post graduate in supply chain or relevant field Salary: At-market compensations with equity Requirement: Immediate

Seeking a high-energy operations professional for a core team position at an early stage startup About AbleCold Logistics (www.ablecold.com): We are building India’s widest network of a reliable integrated cold supply chain. We guarantee our customers a hassle-free single point of contact for managing different kinds of cold supply chain needs, while ensuring a robust temperature control throughout the chain. The current $5Bn cold chain market is fraught with issues – fragmented service providers, service disruptions, improper temperature control, product damages and lack of flexible options such as part loads. In addition, with increasing consumer awareness and competition, manufacturers need cold chain as a key differentiator for their products. We work with select existing cold storage and reefer owners. With the AbleCold Operating System and use of smart technology, we streamline operations to improve service standards while maintaining costs. Our innovative business model - asset-light, tech-enabled, integrated SC management - enables us to have higher service reliability, customized solutions and faster access to markets than existing players. We are currently building the AbleCold core team for pilot operations in Bangalore. About the Founder: Abhay Kothari, Founder of AbleCold Logistics, is a chemical engineer from IIT Kanpur and an MBA from Harvard Business School. He has worked in operations, strategy and business development with Fortune 500 companies and startups in India and USA. Over the past 12 years, he has acquired a unique set of experience ranging from hands-on operations and quality management at HUL, to strategy development for C-suite executives at Fortune 100 companies (USA), to building and scaling a business at Treebo Hotels. www.linkedin.com/in/kothariabhay Job Description: The city warehouse head will be part of the core team and will work directly with the founder. He / She will be responsible for setting up and managing the Bangalore primary logistics and cold storage operations for AbleCold. Key responsibilities: 1. Implement AbleCold Operating System – work with service partners to improve existing standards through implementing SOPs, developing KPIs, deploying employee trainings and incentives, and implementing technology solutions 2. Daily operations management – manage and lead the team of service partner employees to ensure daily operational excellence in compliance to AbleCold operating standards 3. Create a culture of continuous improvement. Design and lead projects on improving productivity, service levels and operations cost 4. Lead performance and relationship management with service partners As part of the core team, the city warehouse head would also get an exposure to and would be expected to contribute actively in shaping other aspects of the operations and the business. Required skills / competencies / experience: 1. High energy individuals excited about building a business from scratch 2. 6-10 years of hands-on experience of managing warehouse operations at reputed companies preferably in cold chain, FMCG or e-commerce. The candidate should be comfortable using technology solutions (WMS, TMS, smart tech) and be aware of best-in-class operations practices 3. Excellent communication and people management skills 4. Strong analytical and problem-solving skills Education: Undergraduate in Engineering or Post graduate in supply chain or relevant field TPM, WCM, Lean, Six-sigma certification preferred Salary: At-market compensations with equity Requirement: Immediate

Work Experience & desired personal attributes 1) 1+ in hard-core operation, preferably in Start-ups 2) 1+ Experience in Team Management 3) Good analytical skills 4) Self-Motivated and Problem Solver 5) Strong Handling of Operations & Processes 6) Customer Centric 7) Punctual and Responsible 8) High on Ownership, Eager to Learn and Prove KEY RESULT AREAS (KRAS): 1) Managing Transport Operation for Clients :- Daily Operations, Daily Reporting, Compliance Tracking, Training, Refreshers, Resolve Clients / Vendors queries on as-is basis. 2) Automation Execution. 3) SLA's reporting to management and clients. 4) Managing B2B Relations: Excellent written and verbal communication skills with the ability to communicate professionally and effectively with clients. 5) Ensuring proper documentation and timely follow up with internal teams and clients for issue resolution. 6) Any other work assigned as per cases basis in Territory. 7) Willingness to work at different locations - both at client site and in office

Startup looking for a operations manager. Need dynamic person only.

Basic stipend provided, possible opportunities to become a full-time member.

We as a startup name MoversZone.com is one of the fastest growing logistics marketplace platform in UAE where customers submit their relocation requirements and connect to Movers & Packers in their area. Moverszone.com is one of the first web platforms in the middle east focused completely on Movers & Packers.It helps users save by getting multiple quotes from the vendor and give them a choice to select the best in terms of price and service. The complete digital experience helps users find, select and review the best relocation companies in one place and from the comfort of their home or office. MoversZone.com is operated by TechMozer International FZE, a company located in Dubai Silicon Oasis. Summary of Responsibility:- We're looking for Offshore Vendor Relationship Managers for one of UAE's fastest growing logistics marketplace and digital platform company. The primary role of Vendor Manager will be to build and maintain the relationship with top-tier relocation companies in logistics spaces and helping them maximize the offerings by these companies from the platform. They would be involved in the entire relationship management process- from identifying new leads, setting up meetings, finalizing agreements to close deals, post sales servicing of clients like sending reports, a positioning of products etc. and deepening of existing relationships. The role is target based and initial responsibilities will include but not limited to identifying and generating new contacts in logistics companies.Simultaneously, a portfolio of existing partner companies will also be given for day-to-day management and deepening of relationship by cross-selling other value added products. Being a part of Vendor Management it allows you to build and maintain a relationship with top-tier relocation companies in logistic spaces. You will be constantly working with and communicating with the vendors and try to onboarding with the new members. Here you have to gain the commitment of your vendors to assist and support the operation of the organization. Prioritizes the Long term relationship by contributing appropriate knowledge or resource with the vendor. Responsible for enhancing business activities and must be good in negotiating point. Roles & Responsibilities Vendor Manager would be involved in the entire relationship management process- from identifying new leads, setting up meetings, finalizing agreements to close deals. The role is target based and initial responsibilities will include but not limited to identifying and generating new contacts in logistic company