Fully Furnished Office Space for rent, Shared Office Space, Coworking Space, Virtual Office, Meeting Rooms in Bangalore, Hyderabad, Chennai, Mumbai.
About opportunity : We have seen tremendous demand and adoption in the Indian market and to spearhead our growth further we are looking to scale up our Customer Success Team across India. With increasing number of customers, it becomes very important to have a strong onboarding and relationship management team, which can ensure retention, upselling and positive WOM. Role & Responsibilities - Drive Customer Success Activities & Outcomes - Oversee successful implementation of Happay's product suite for each client - Oversee portfolio of customers, reduce Churn and explore avenues to Up-sell to maximise revenues from an account - Drive new business growth through greater advocacy and reference-ability - Influence future lifetime value through higher product adoption & customer satisfaction. - Monitor Key engagement metrics like Churn, Customer Health & Renewables - Align with Key Stakeholders of the account to build a strong relationship - Define and Optimize Customer Lifecycle - Map Customer journey and define segmentation of customer base and varying strategies. - Develop listening points in journey (e.g., usage, satisfaction, etc.) - Identify opportunities for continuous improvement - Learn from best practices in industry - Measure Effectiveness of Customer Success - Define & establish a system for tracking operational metrics for the team. - Send periodic performance report with Key Metrics to Happay's Executive team - Lead best in class Customer Success Team - Manage a team of Key Account Managers and help them in implementation & troubleshooting. - Recruit experienced leaders for different functional roles. - Drive a culture of continuous learning and accountability within the team. - Foster collaboration within the team and across the customer lifecycle. - Inspire Customer Success Across Company - Create company-wide culture of Customer Success - Align with Marketing around marketing to existing clients. - Align with Product around driving product roadmap - Align with Sales around cross-sell and up-sell and focus on selling with a retention focus - Align with Executive Team around key metrics and objectives Skills & Background Requirement - Minimum 6 years of experience in Customer Success - Experience in handling team of 15-20 members - Experience in onboarding complex products/solutions with SMEs and Enterprise clients - Excellent communication and presentation skills - Is Excellent in building and nurturing relationships in industry - Networking and strong orientation towards customer management - Deep understanding of value drivers in recurring revenue business models - Is very well-versed on developments related to SaaS products in India. - Ability to manage influence through persuasion, negotiation, and consensus building
Hey Everyone, look forward to talk to you. We are a disruptive start up in fashion marketplace segment working on core personalization.Featured@tech crunch, websummit,voted top 100 start ups from the Asia region by Tech.co& Red herring. We are hiring! Team of Ex-flipkart,intel, myntra, intuit, ibm and others. We look forward to see you onboard in this amazing journey forward. Thanks & Regards Govind Founder/CEO @ Affairal +919972668335/+918904013330 Job Perks Free lunch
Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time
We are looking for a highly motivated team player who will have the responsibility of implementing incubation, outreach and administrative strategies for Catalyst. Following are the primary responsibilities in this role: 1. Exploration and Incubation a. Designing and running exploration and incubation programs b. Regular engagement with startups in programs c. Providing/facilitating support to startups on various fronts d. Keeping track of progress and support provided to startups e. Maintaining resource bank and toolkits for startups 2. Outreach a. Engaging with potential incubatees and creating pipeline of applicants through programs and events b. Maintaining database of applicants and implementing selection process c. Reaching out to potential investors, mentors, speakers and experts for various training/selection/mentorship programs/events d. Handling and maintaining website, social media and other outreach platforms 3. Administrative a. Setting up infrastructure in office and co-working space on need basis b. Maintain financial and administrative records c. Update all relevant data in Catalyst CRM and other databases d. Managing communication with internal and external stakeholders/parties
I am looking for a dynamic person who is an avid learner and passionate about education sector.
Agrosiaa is a pioneering online shopping platform for all the agricultural products available under the sun. Whereas for a buyer, may be a farmer or an urban gardener, Agrosiaa serves as a dedicated-to-agriculture shopping mall with the widest range of products of different categories. We have anything and everything related to the field of Agriculture. Right from variety of seeds to machinery to books, Agrosiaa is a dedicated marketplace for the buyers and vendors alike. We aim to give our customers a maximum choice and a great platform to the vendors to showcase any number of products they want.
You will be responsible for generating new leads and sales for your company. It is a high pressure role that commands a lot of respect and carries a bonus-related pay scheme that means you could enjoy immense financial rewards. If you have excellent customer relations skills, are able to multitask and like the challenge of meeting targets, a career as a business development executive could be exactly what you are looking for.
We are a young startup looking to make a mark in the education sector. We are experimenting with a completely new thing which has not been tried in Indian market till now. Someone who comes on board should be go-getter and energetic.
Startup looking for a operations manager. Need dynamic person only.
Basic stipend provided, possible opportunities to become a full-time member.