Operations Executive

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for creative students or recent graduates interested in branding, instructional content, and graphic design. The internship offers flexible start and end dates. A short design task may be required as part of the selection process.

Responsibilities:

• Assist in creating visual assets for branding, presentations, and training materials.
• Design instructional graphics and layouts to support internal and external communications.
• Contribute to the development of branding guidelines and visual identity.
• Collaborate with teams to produce graphics for social media, reports, and marketing campaigns.
• Edit and format documents, slide decks, and visuals to ensure consistency.
• Research industry trends to recommend creative design improvements.

Please send your resume to talent@springercapital

Market Segment: B2B 

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitalizing and streamlining the process.

Overview of the Role:

As a Area Sales Manager specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

1. Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.
2. Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.
3. Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.
4. Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.
5. Conduct product presentations and demonstrations to highlight key features and advantages of the solution.
6. Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

1. Build and maintain strong relationships with key decision-makers at CBSE, ICSE, IGCSE, IB, and Boarding schools, including school administrators, admission officers, and management teams.
2. Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
3. Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
4. Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

1. Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
2. Stay updated on the latest trends, regulations, and industry developments related to admission processes in CBSE, ICSE, IGCSE, IB, and Boarding schools.
3. Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

• Startup Environment - Work with a passionate and energetic team driven by results.
• Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

• Years of Experience: 4+ years (2+preferably in EdTech/B2B/School sales)
• Nature of Engagement: Full time
• Salary: As per industry standard.
• Work Location: Kolkata, Bangalore, Hyderabad
• The number of positions: 02
• Role Type: Full time
• Product website Ezyschooling.com

Key Responsibilities :

- Algorithm Development : Design and optimize computer vision and deep learning algorithms for 3D applications.

- Model Deployment : Setup end-end Deep Learning pipeline for data ingestion, preparation, model training, validation and deployment on edge devices after optimization to meet customer requirements

- Research and Innovation : Prototype new solutions based on the latest advancements in AI, machine learning, and computer vision.

- Cross-Functional Collaboration : Integrate algorithms into 3D rendering systems and work closely with the team to meet project goals. Collaborate with hardware engineers to fine-tune models for power, latency, and throughput constraints

- Documentation : Maintain code quality and document solutions for easy reference.

Qualifications :

- Experience : 3 or 3+ years in computer vision, deep learning, and AI.

- Education : Bachelor's or Master's in Computer Science, Data Science, Electrical Engineering, or related field.

Technical Skills :

- Proficiency in C, C++, OpenGL, Objective C, Swift, Python, PyTorch, TensorFlow, and OpenCV.

- Understanding about depth and breadth of computer vision and deep learning algorithms.

- Knowledge of algorithms and data structures relevant to computer vision.

- Hands-on experience with NVIDIA platforms IGX, Jetson, or Xavier. (Experience with NVIDIA SDKs (e.g., DeepStream, TensorRT, CUDA, TAO Toolkit)

- Concepts of parallel architecture on GPU is an added advantage.

- Knowledge in linear algebra, calculus, and statistics

- Preferred : Knowledge of AR/VR, 3D vision, and AWS (SageMaker, Lambda, EC2, S3, RDS), CI/CD, Terraform, Docker, and Kubernetes)

🌍 Job Title: International Sales Executive

📍 Location: Kothnur, Bangalore

🕒 Experience: 1 to 2 years in International Sales

🎓 Qualification: 12th Pass and Above

🗣️ Language Requirement: Excellent English Communication Skills

Job Description:

We are hiring dynamic and enthusiastic International Sales Executives to join our growing team in Kothnur, Bangalore. If you have prior experience in handling international clients and a passion for sales, we would love to hear from you!

Responsibilities:

• Engage with international clients over calls and emails
• Understand customer needs and offer the right product or service
• Achieve monthly and quarterly sales targets
• Maintain records of leads, customer interactions, and sales
• Provide excellent post-sale support and build lasting relationships
• Coordinate with internal teams to ensure timely delivery of services

Requirements:

• Minimum 1 to 2 years of experience in international sales or outbound process
• Excellent verbal and written communication in English
• Willingness to work in night shifts (if applicable)
• Confident, goal-oriented, and target-driven attitude
• Strong customer service skills and a persuasive personality
• Basic computer knowledge (MS Office, CRM tools)

What We Offer:

• Competitive salary with performance incentives
• Growth and learning opportunities
• Positive and supportive work environment

Write and post technical job descriptions

Source potential candidates on niche platforms, like LinkedIn

Parse specialized skills and qualifications to screen IT resumes

Perform pre-screening calls to analyze applicants’ abilities

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalized recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals

Compose job offer letters

Onboard new hires

Promote company’s reputation as a great place to work

Conduct job and task analyses to document job duties and requirements

Keep up-to-date with new technological trends and products

UI Developer :

Experience in developing Web Applications/websites using HTML5, CSS3, and Bootstrap4 or above is essential

Experience in CSS preprocessors like Less, Sass

Experience in developing Responsive and Mobile First design products/websites using wireframes & mock-ups is essential

Experience in tailwind CSS is a must (config, create custom util function)

Experience in the latest design principles and animations is essential

Experience in Photoshop / Sketch tools and collaborative products like Invision / Figma is desirable

A fair understanding of JavaScript programming / Jquery is essential

Experience in working with React

Good knowledge of web standards and SEO principles is desirable