Sr. Operations Executive

Requirements

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, Javascript (React.js), XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• 8 - 10 years of overall experience including 3+ years in mentoring & leading a high-performance team
• Experience developing desktop and mobile applications
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Have a strong understanding and appreciation for design first thinking and quality of user experience
• Be well-versed in sprint estimation, planning, tracking, change management and delivery, with prior experience of Agile-based development environments
• Strong command on vanilla/core JavaScript
• Knowledge of UI optimisations and performance.
• Deeper understanding of Chrome Dev Tools. Should understand the nuances of the timeline for perf monitoring.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Good communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Strong technical aptitude and a good knowledge of CSS fundamentals

Your Responsibilities:

• Responsible for overall tech stack of the product
• Designing overall architecture of the web/ mobile application
• Maintain quality and ensure responsiveness of applications
• Exposure to security and data protection management
• Building modular, reusable codes and libraries
• Ability to build product from scratch & drive it to completion
• Optimize applications for best user experience
• Development experience for both mobile and web based products.
• Unit Testing of developed modules

Skills:

Front-End

• Web fundamentals like HTML, JavaScript, and CSS
• CSS preprocessors like Sass, LESS, bootstrap
• JavaScript frameworks like React js, AngularJS, or Ember etc.
• Libraries like jQuery or Backbone.js
• Front-end (CSS) frameworks like Foundation or Bootstrap
• Web sockets

Back-End

• Rest API design and development
• CRUD (Create, Read, Update, Delete)
• RESTful Services
• Web fundamentals like React js, HTML, JavaScript, and CSS
• Server-side languages like Javascript, PHP, Python
• Database technologies like MySQL and MongoDB.
• Web server technologies like Node.js, Nginx, ISS, etc.

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

About Us:

We are a group of 110+ techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses by providing them a scalable and conversion-friendly e-commerce platform using Magento. We love brainstorming ideas on how businesses can utilize technology to achieve their desired goals.

Growisto has expertise of providing the below services:

1)Amazon Marketing: Boost sales, improve visibility, and reduce cost to scale up Amazon business globally by

1) Leveraging machine learning to identify search patterns

2) Creating a data driven marketing strategy to target the right audience

3) Optimizing strategies to adapt to the ever-evolving Amazon algorithm

2)E-Commerce Website Development: Boost direct sales and enhance user experience by

Designing and developing custom e-commerce websites with latest e-commerce technology stack of Magento backend, ReachJs frontend and a PWA

-Create a scalable and conversion-friendly e-commerce platform

- Integrating with multiple third-party systems and migrate from legacy system seamlessly

3)Website Marketing: Drive targeted traffic to website in order to increase sales and reduce customer acquisition cost by

- Optimising the website for search engines to increase organic traffic

-Strategically placing ads on search network

About the role:

Growisto is looking to further increase its business primarily in Western, European and Middle East market. As a sales manager, you will be solving the below key problems:

1) How to close more accounts from North America, European and Middle East markets?

2) How to improve the increase leads to a conversion ratio?

3) How to get accounts with more recurring revenue and higher billing rate?

4) How to get more enterprise accounts?

In order to embark on the next leg of growth, we need committed people managers who would want more than just a job.

Key Responsibilities:

We strongly believe that in order to solve above mentioned problems, the activities/responsibilities will keep changing depending on the need of the hour. We want you to take complete ownership of the sales and then define the activities yourself to meet the goal. Still, to give you a better understanding about the role, here is what we have on the top of our mind:

-Work closely with the department head(s) to understand the sales gap and work backwards to close the same

-In order to close the sales, take complete ownership of providing the right solution to the prospects

-Achieve a high lead to conversion rate

-Be hands-on in taking the calls to qualify the leads and take them to conversion

-Develop the right sales collateral such as service deck, case studies, proposal templates, etc. to improve the conversion rate

-Work with practice head(s) to refine the working model to deliver the next results for the clients

-Work with the marketing team closely to improve the lead conversion ratio

-Stay actively involved in R&D to help in building offerings as well as identifying new markets for expansion

-Strategic partnerships with consulting companies, agencies in other markets

Skills (Must Have):

-Track record of services selling in non-Indian or Indian market

-Experience conducting cold outreach and nurture campaigns to build a sustainable pipeline

-Demonstrable command of consultative selling skills and an ability to manage complex sales cycles end-to-end

-High emotional intelligence and the ability to appeal to the varying needs of multiple stakeholders in the sales process

-Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs

-Excellent use of insights and reliability around data-driven decision making

-Excellent organization, project management, time management skills along with an ability to take initiatives

Why should you consider joining Growisto?

-It will be a challenging role and you will get complete ownership to solve challenging problems.

-If you like challenges and think from a first principle basis, you should definitely take this up

-If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us

-If your thought process and personality resonate with our cultural values, then you should join Us.

Why should you not consider joining Growisto?

-If the role description does not excite you, then you should not join us

-We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us

-If we have to choose between culture/team and profits, our obvious choice is culture.

-If you don’t believe in the same philosophy then you should not join us.

Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.

People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.

We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us

Learn more about us: https://grappus.com/">https://grappus.com/

We are seeking a Senior Java Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.

• Ability to write elegant and readable code
• Excellent problem solving skills and love technical challenges
• Comfortable working in a team-oriented and collaborative environment
• Strong understanding of Agile and Lean software development processes and practices
• Stays plugged into emerging technologies/industry trends and applies them proactively
• Knowledge of software best practices, like test driven development and continuous integration

• BE/BTech in Computer Science or a related field or equivalent practical experience

• 2+ years of software development experience including deep, hands on experience in building back end applications using Java and Spring ecosystem
• Strong command over core Java:
  • Understands the application of java best practices including logging & exception handling
  • Familiar with the Java Concurrency model
  • Understands Java collections, generics and java 8 based functional programming features
• Has extensively used the Spring ecosystem:
  • Spring Boot
  • HTTP/REST API development
  • Spring Data (JPA)
  • ORM tools like Hibernate (can fine tune mappings for performance)
  • Unit and integration testing facilities of Spring Boot
• Experience coaching and mentoring junior developers
• Aggressive problem diagnosis and creative problem solving skills and client handling skills
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Implemented CI/CD in any of the projects done and experience with Test Driven Development

• Understanding of API Development best practices
• Knowledge of Kubernetes/Docker and Devops
• Some or all of these AWS services: EC2/ECS; lambda; SQS/SNS; API Gateway, Cognito; Elastic Search
• Has contributed to the development or enhancement of CI/CD pipelines in a previous project
• Contributed in the creation of end-end automation tests (functional or non-functional)
• Has designed relational databases; conversant with SQL
• Personal projects or contributions to the open source community
• Strong organizational skills to juggle multiple tasks within the constraints of timelines
• Team player (those great personality types that people love to work with)
• Great communication skills