Sr. Operations Executive

Strong Product Management Profile

Mandatory (Experience) – Must have recent 3+ YOE as a APM / Product Analyst role in a B2B SaaS

Mandatory (Skills 1) – Must have working with tools like Jira, Confluence, Figma and Lucidchart and product analytics platforms.

Mandatory (Skills 2) – Must have experience in designing wireframes, workflows, and mockups to visualize features and user journeys.

Mandatory (Location) – Candidates must be from Delhi/NCR Only

Mandatory (Company) - B2B Saas (preferably ERP, RetailTech, LoyaltyTech, OMS (order management system), POS, Logistics, WMS warehouse management) No EdTech and HealthTech

Preferred

Preferred (Skills 1) – Exposure to POS hardware integrations (printers, barcode scanners, payment terminals).

Preferred (Skills 2) – Experience with SQL or product data analysis tools.

Preferred (Skills 3)– Must have experience in APIs and integration, and understanding of agile methodologies

Job Description

Modules: Global HR, Absence Management, Payroll, Talent management, Goals and performance Management.

Skills: functional/configuration skill in both EBS HRMS & Fusion HCM modules

• To design, develop and implement software applications and systems based on users' needs. 
• Understand and analyze the technical specifications and suggest code optimization ideas. 
• Fill timesheets and complete invoicing process on or before the deadline.
• Interact with customers on a need basis and flag any requirements or issues raised by the customer to seniors in the team. 
• Develop software code as per specifications, by understanding customer requirements. 
• Track open tickets/ incidents in the queue and allocate tickets to resources. 
• Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer. 
• Adhere to the quality process ¿ update the defect logs, and test scripts, and comply with quality processes and timelines. 
• Perform self-code reviews as per standards. 
• Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
• Work alongside others, deliver own goals, and support team members in meeting theirs, thereby contributing to the overall satisfaction of the team. 
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

• Must have minimum 4+ yrs. of experience.
• Experience in sales, marketing or related field.
• Strong communication skills .
• Should be comfortable in Service sales.
• Generating Leads.
• Should be confident and bold enough.
• Good in Convincing skills.
• Contacting potential clients to establish rapport and arrange meetings.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.

REQUIREMENTS:

• Strong desire to learn
• Knowledge of different marketing techniques
• Creative approach towards problem-solving
• Excellent verbal and written communication skills
• Passion for the marketing industry and its best practices
• Staying updated with recent trends happening in the startup industry

JOB ROLE AND RESPONSIBILITIES

• Come with innovative marketing ideas
• Assist in marketing and advertising promotional activities
• Analyze user journeys to provide actionable insights and recommendations followed by quick experimentation.
• Work closely with a range of cross-functional teams and develop a market strategy.
• Should be flexible with business needs - copywriting, content strategies, and so on.

Cogoport Story

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport: It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Areas of Impact for you

• Hands-on management with deep-dive into the details of software design, implementation and debugging.
• Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.
• Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
• Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
• Develop large multi-tenant applications in Rails.
• Understand Rails best practices and religiously introduce those to the codebase.
• Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.

Desirable Skills and Experience

• Loves coding.
• 2-4 years of experience building scalable & complex products from scratch.
• Demonstrated ability to build complex scalable technology products.
• Should have prior experience of working with ROR, React, PostgreSQL and cloud infra.
• Understanding scaling strategies for high-traffic Rails applications.
• Understanding O-Auth2 or JWT (Json Web Token) authentication mechanisms.
• Experience in using ActiveRecordSerialize, RSpec and active interaction.
• Knowledge about Asynchronous Networking in Ruby; Refactoring ActiveRecord Models; Background Job processing using Redis and Sidekiq; Writing automated Deployment Scripts using Capistrano, Ansible etc.
• Expertise in Data Science and Machine Learning is a pl
• Expertise in Jenkins, Kubernetes, dockers and cloud technology is a plus.

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

• Extract and present valuable information from data
• Understand business requirements and generate insights
• Build mathematical models, validate and work with them
• Explain complex topics tailored to the audience
• Validate and follow up on results
• Work with large and complex data sets
• Establish priorities with clear goals and responsibilities to achieve a high level of performance.
• Work in an agile and iterative manner on solving problems
• Evaluate different options proactively and the ability to solve problems in an innovative way. Develop new solutions or combine existing methods to create new approaches.
• Good understanding of Digital & analytics
• Strong communication skills, orally and in writing

Role and Responsibilities:

• As a backend developer, your primary focus will be the development of all server-side systems
• A basic understanding of front-end technologies is necessary as well. You will test, secure and deploy your code
• Work experience on Node.js is a must along with a server-side framework like Express.js
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with REST APIs
• Understanding of scalable computing systems, software architecture, data structures, and algorithms
• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• AgileScrum development cycle understanding.

Skills Required:

• At least 2 years of experience developing backends using NodeJS should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Good knowledge of MongoDB(Must) & any other MySQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST APIs.
• Knowledge and working experience in Cloud environment - AWS or Azure
• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things