Center Manager

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi [Onsite: Only based for local candidate]

1. End User Technical Support

o   Provide hands-on support for desktops, laptops, printers, scanners, biometric/attendance systems, and conference room equipment (projectors, TVs, audio systems, etc.).

o   Assist users in day-to-day operations of Microsoft 365 tools including OneDrive, SharePoint, Outlook, Teams, etc.

o   Guide users on common software installations and resolve application-related issues (PDF tools, browser settings, printer drivers, etc.).

2. System Configuration & Deployment

o   Configure laptops and desktops as per IT policy and defined software baseline.

o   Ensure proper asset tagging and labeling before system handover to users.

o   Join eligible systems to Active Directory based on company policy and user profile.

o   Ensure installation and activation of Antivirus/EDR solutions (e.g., CrowdStrike, Defender, etc.).

3. Hardware & Peripheral Troubleshooting

o   Perform basic hardware diagnosis and troubleshooting (RAM, HDD, cables, display, power, etc.).

o   Perform basic network diagnosis. Do internal coordination with Network team if it is network issue.

o   Coordinate with OEM/vendor for parts replacement under warranty (if applicable).

o   Support for printer maintenance, toner replacement, and troubleshooting printing issues.

4. Helpdesk Ticketing and SLA Compliance

o   Acknowledge and act on tickets assigned via the Helpdesk tool (ManageEngine ServiceDesk Plus or equivalent).

o   Update ticket progress and provide regular feedback to the Helpdesk coordinator and end-user.

o   Ensure timely resolution of all tickets within defined SLA timelines.

o   Escalate unresolved or delayed issues to the next level in the support hierarchy.

5. Asset Management Support

o   Maintain and update asset information related to assigned systems and peripherals.

o   Coordinate with the Helpdesk/Asset team for movement, reallocation, or disposal of IT assets.

o   Support in physical verification, tagging, and reconciliation of IT inventory.

Roles and Responsibilities:

● Design, architect, and drive implementation of entire products and key engineering features

● Plan and track the development and release schedules, and provide visible leadership in crisis

● Establish and follow best practices, including coding standards and technical task management

● Involve in the end-to-end architecture design and implementation

● Deal with a dynamic project or feature with changing requirements

● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices

Experience and Skills you MUST have:

● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS

● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis

● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack

● Knowledge of Jenkins, Prometheus, New Relic, and other tools

● Experience implementing testing platforms and unit tests

● Rock solid at working with third-party dependencies and debugging dependency conflict

1.   Should have worked in Agile methodology and microservices architecture

2.   Should have 7+ years of experience in Python and Django framework

3.   Should have a good knowledge of DRF

4.   Should have knowledge of User Auth (JWT, OAuth2), API Auth, Access Control List, etc.

5.   Should have working experience in session management in Django

6.   Should have expertise in the Django MVC and uses of templates in frontend

7.   Should have working experience in PostgreSQL

8.   Should have working experience in the RabbitMQ messaging channel and Celery Analytics

9.   Good to have javascript implementation knowledge in Django templates

Looking for Front End - React JS, Back End – Node JS.

Build, maintain, and optimize backend services, APIs, and applications using Java frameworks such as Spring, Spring Boot, or Hibernate.

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

We are looking for a Senior Back-end Node.js Developer who is passionate about design, architecture, and programming. Responsibilities include implementing business logic and developing APIs and services. Your primary focus will be development of all server-side logic, definition, and maintenance of databases, and ensuring high performance and responsiveness to requests from the front-end. If you are also passionate about Node.js and software design/architecture, we’d like to meet you.

• 2+ years working in back-end web development with Node.js
• 4+ years working with Javascript
• Experience with server-side templating languages
• Experience with Express.js
• Experience consuming and building robust RESTful APIs
• Experience with Relational Databases like MongoDB, MySQL
• Solid understanding and extensive experience with version control tools like Git
• Exceptional problem solving and ability to work independently
• Exceptional learning skills
• Fluency in both oral and written English
• Understanding of Agile methodologies

Roles and Responsibilities

Develop and Implement Technology Solutions

Understand Functional Specifications and transform into technical programs specs to code, test and debug programs

Develop, Code and execute unit tests, systems and integration and acceptance tests and testing tools for functions of high complexity.

Perform performance tuning to improve performance over multiple functions.

Troubleshooting and resolving issues to optimize performance

Support functional consultants in designing solutions for the gaps identified.

Desired Candidate Profile

7- 12 Years of ABAP Experience

Strong Object Orientation experience

SAP ABAP and Netweaver / Webdynpro Development

SAP H4 HANA 1709 and above

Experience in third party integration

Knowledge and experience of delivering projects in an agile framework

Strong analytical and problem solving skills

Ability to write technical speficifications

Great interpersonal and communication skills

SAP Certification is a plus

Work Experience in a pharma company is another big plus