Assistant Manager Operations

Customer Support Executive

No.of Requirements: 100

Qualification : Any Graduate

Mode: Work from office

Fresher or 6+months experience

Language: English + Tamil/ Malayalam/ Kannada/ Hindi

English Versant -4 or 5

Shift- 9am to 8pm for females and 9am to 12pm for males

5 days working, 2 rotational week off

- Inbound process

- Voice process

- No sales

- No target

- It's a query resolution process

- Salary: Upto 20k take home + Pf & ESIC

Candidates those who are interested in BPO sector may eligible to apply

We are seeking an experienced and highly skilled Python Developer with some experience in Laravel to spearhead our offshore team, in managing a large-scale USA-based product platform.

As a Senior Python Developer, you will primarily focus on building efficient data-driven applications and robust web scraping solutions. You will leverage your experience with the Scrapy framework for large-scale data collection and processing. While Python is the primary language, some experience in Laravel will be essential to contribute to PHP-based projects, allowing for full-stack support when needed.

This role requires a proactive, resourceful developer who can think on their feet and efficiently tackle complex problems.

Key Responsibilities

1. Scrapy Web Scraping: Develop, optimize, and maintain web scrapers using the Scrapy framework to gather, process, and store data from various online sources.
2. Back-End Development: Design, develop, and implement scalable backend solutions in Python, focusing on reliability, efficiency, and high performance.
3. Laravel Integration (As Needed): Contribute to existing Laravel projects, working with the PHP framework to support API endpoints, and ensure seamless integration with Python-based services.
4. API Development & Integration: Build and integrate RESTful APIs to facilitate seamless communication between applications and external data sources.
5. Data Processing & Storage: Create efficient data processing pipelines and manage SQL/NoSQL databases to store and organize large datasets collected through Scrapy.
6. System Architecture: Work collaboratively with other developers to design scalable, resilient architectures that support data-heavy applications.
7. Continuous Integration & Automation: Use Python to automate tasks, optimize CI/CD workflows, and enhance deployment processes for faster and more reliable releases.
8. Mentorship & Code Review: Mentor junior developers, conduct code reviews, and contribute to maintaining high coding standards and best practices.

Qualifications

Experience

• 5+ years of professional experience in Python development, with a strong focus on web scraping using Scrapy.
• 1-2 years of experience with Laravel (intermediate understanding is acceptable for full-stack support).
• Demonstrated experience with data-driven projects, showcasing resourceful problem-solving abilities.

Technical Skills:

1. Python: Advanced proficiency in Python, particularly with libraries for data manipulation and web scraping.
2. Scrapy Framework: Extensive experience in Scrapy, including creating custom spiders, handling complex data extraction requirements, and working with proxies and data pipelines.
3. Laravel (PHP): Familiarity with Laravel for backend development, including API creation, routing, and MVC structure.
4. Database Management: Proficiency in SQL and NoSQL databases for efficient data storage and retrieval.
5. API Development: Hands-on experience with RESTful APIs and integrating external services.
6. Automation & DevOps: Familiarity with CI/CD tools, Docker, and version control systems (Git).
7. Cloud Platforms: Experience with cloud platforms like AWS, Google Cloud, or Azure is a plus.

Why Join Us?

• High-Impact Role: Work on projects where your expertise in Scrapy and Python will directly influence our data capabilities and client success.
• Growth Opportunities: Access to learning resources, mentorship, and a supportive environment for continuous professional development.
• Innovative Culture: Join a team that values out-of-the-box thinking, resourcefulness, and efficient problem-solving.

What You'll Do

• Responsible for achieving quarterly and annual sales quota
• Conducts sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
• Generates leads with the support of SDRs by contacting prospective clients through cold reach outs, networking and industry events.
• Qualifies new leads and determines serviceability of prospects
• Understands the communication needs of enterprise customers, and designs solutions to meet those unique business needs.
• Designs develops and delivers sales proposals and presentations on product benefits.
• Maintains all sales databases necessary to report sales activity and customer information with the support of SDRs

What you should have

• 3-8 years experience in similar roles; Experience as Account Executive or Sales Development Representative at any technical product company is a big plus!
• Flawless communication skills, both written and oral, with extensive public speaking experience
• Demonstrated ability to work solo as well as being a productive team member, making outbound reach-outs every day
• Have a strong work ethic and are eager to learn and make new connections with prospects

Selected candidate's day-to-day responsibilities include:

1. Working on Photoshop, Illustrator, and Figma

2. Designing infographics, posters, carousels, and journals

3. Create compelling, error-free content aligned with brand guidelines

4. Designing and creating visual assets

5. Assisting in creating graphics, illustrations, and layouts

6. Developing materials for marketing, social media, and websites

7. Staying updated with design trends

8. Researching and referencing before every project

JOB PROFILE

Company Overview:

GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications. 

We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global

Website: https://www.goprotoz.com/

Location: https://goo.gl/maps/XXoRHtHB93y

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills and communication skills.
• Graduction Must be completed.

ITSYS Solutions requires highly skilled and motivated developers with experience of 2-3 years having in-depth knowledge of PHP, XML/JSON and relational databases (MySQL) to work on its web scraping and big data analytics projects.

As a Senior PHP Developer, you will be responsible for

• Interacting and discuss with team-members to strategize solutions for the project.
• Interacting with clients to understand the project requirements and identify deliverables.
• Writing scalable, optimized, efficient and bug free PHP/MySQL code to handle large volumes of data.
• Managing projects and taking responsibility of client deliverables.
• Collaborating with team members and keep them informed about project schedules and status.

Desired Candidate Profile

• Have high proficiency in core PHP, Javascript, MySQL, XML, HTML & CSS.
• Extensive knowledge of relational databases (MySQL) including complex SQL queries.
• Experience of working with large databases.
• Knowledge of consuming and creating Web Services.
• Be innovative, curious and devoted towards technology.
• Have clear programming concepts.
• Have excellent communication skills.
• Have good analytical skills.

Key Skills:Css, Mysql, Html, Javascript, core php, php

Educational Qualification:BE/ B.Tech (Engineering), B.Sc. (Computer Science), BCA (Computer Application) (Computer Science)MCA/ PGDCA (Computer Science)

What we offer:

• A vibrant and energy filled work environment where passion and youth combine to deliver solutions to a global clientele.
• Personal growth with the company
• Regular team outs.
• Weekly off on Saturday & Sunday.

Job Type: Full-time

• Developing new user-facing features using React Native and React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of devices and browsers

What is required

• 1+ years of experience
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong experience in React Native and/or React JS and their core principles
• Ability to take ownership of code as well as the end to end functionality
• Experience with popular workflows (such as Flux or Redux)
• Experience with middleware for API calling( such as Saga or Thunk)
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, Yarn, NPM, etc.
• Familiarity