● Plan & lead end to end Operations while ensuring quality, productivity & amp;
budget objectives.
● Work with vendor partners in delivering operational process execution at scale,
jointly plan and problem solving to provide evolving scale and continuous
improvement
● Good communication skills. Ability to communicate and explain to individuals &
the team, what needs to be done to achieve its objectives. Listening skills: Gains
input and commitment from all involved in delivering their specific part.
● Ability to set and achieve timelines for tasks: Set realistic and stretching
performance expectations for self and others. Regularly reviews progress and acts
to ensure optimal results for the business.
● Analytical Skills: Effectively analyses and interpret information, identifying &
validating the key facts, including reviewing alternatives to determine advantages
and associated risks.
● Establish KPIs, monitor the ongoing operations and improve performance against
set goals
● Lead and mentor junior associates, ensuring the team is performance driven and
aligned with business goals
● Form, document, and optimize business processes
● Oversee and assist with sending and receiving B2B shipments
● Manage shipping errors,vendor relations, costs of platforms & services
leveraged by the business
Skills Required
● Interpersonal & Negotiation
● Technical Understanding
● Analytical Skills
● Problem Solving Skill & Techniques
● People management experience. (Experience in handling big teams located in
different cities is highly desirable)
● Experience in handling live operations. (Wherein real-time decision making
capacity)
Shubham Vishwakarma
Full Stack Developer - Averlon
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💻 Position: Customer Success Analyst
📍Location: Delhi(Panchsheel Park)
🗓️ Working Days: Monday to Friday
📌 Experience Required: 0-1
About Fundamento:
We’re on a mission to reinvent how enterprises talk to their customers.
At Fundamento, we’re building voice agents that are transforming how India’s biggest lenders- like IIFL, Paytm, Hero Fin Corp, Shriram Finance, and Jio Financial Services- talk to their customers. Backed by Google, led by experienced entrepreneurs (Harvard, Oxford, Booth Alumni), and trusted by the financial service giants- this is your chance to work at the heart of AI revolution.
Role Overview:
This isn’t a traditional Customer Success role.
As part of our Customer Success team, you’ll sit at the intersection of AI, product, and real customer impact. You’ll work closely with enterprise clients, product and engineering teams, and AI systems to drive adoption, design better conversations, and turn insights into meaningful outcomes. You’ll get hands-on exposure to conversational design, prompt engineering, and problem-solving in a fast-moving startup environment- while shaping how businesses use AI to communicate with their customers.
Key Responsibilities:
● Design, optimize, and scale AI-driven bot workflows and conversation flows using tools like ChatGPT and internal prompt systems.
● Own customer outcomes by defining success metrics, driving adoption, and managing project timelines.
● Act as the voice of the customer, gather feedback, identify gaps, and work with cross-functional teams to improve the product.
● Build and manage strong relationships with enterprise clients, ensuring long-term value and engagement.
● Monitor agent performance, conduct audits, and continuously improve workflows using data and insights
● Experiment with new prompts, features, and tools before they go live
What We’re Looking For:
● 0–1 years of experience in customer-facing roles such as Customer Success, Business Development, Sales, Growth.
● Clear, confident, and empathetic communicator with strong presentation skills
● Structured problem-solver who can translate complex customer needs into actionable solutions
● Curious about AI and excited to work with modern AI tools (no coding required)
● Self-starter who takes ownership, manages projects independently, and follows through on outcomes
● Experience in SaaS, fintech, or early-stage startups is a plus
What We Offer:
● High-Impact Work: Directly shape how some of India’s top lenders engage with millions of
customers through AI voice agents.
● Ownership & Autonomy: Take charge of enterprise account growth and success, driving
adoption and measurable outcomes with full accountability.
● Learning & growth: Annual learning allowance of ₹10,000+, mentorship, and hands-on AI
exposure.
● Flexibility: WFH options twice a month, flexible hours, and competitive appraisal hikes.
Job Description:
Digital Marketing Manager Responsible:
responsible for the overall digital marketing strategy of the company. Digital Marketing Managers manage social media campaigns, content and event calendars, maintain the company's content, among all the other tasks. They will also measure the effectiveness of various marketing campaigns.
Should have at least 3 to5 years of experience in a similar marketing role. Certifications in Google AdWords and other social media certifications are preferred. Digital marketing managers should be experts in all things that involve the digital presence of a company from social media to e-commerce. They must have the ability to juggle multiple projects and stay on top of all of them. Digital marketing managers should also have photo and video editing skills in order to edit content.
Must have expertise or sound knowledge in –
Influencer marketing
Campaign marketing
Social media handling
Website traffic
Relevant Social groups advertisement
Building media related strategies
Running ad campaigns
About the Role / Core Competencies
- Manage the content that the business posts to social media.
- Develop strategies that drive customers to the website.
- Improve the design, UX, traffic and content of the website.
- Create paid campaigns on social media platforms.
- Maintain consistent brand messaging throughout all platforms.
- Create email blasts campaigns to target key customers.
- Use advanced metrics to measure the success of a marketing campaign.
- Keep up to date on the latest social media trends.
- Proficient in photo and video editing software such as Adobe
- Deep knowledge of web design principles.
- Ability to identify long term trends in Data.
Job Location: Noida (Sector- 63)
Budget: Negotiable
Position: Full Time (WFO)
NodeJS (Node.js)
Angular (2+)
Amazon Web Services (AWS)
JavascriptMain duties/responsibilities
- Design & implement good quality software and databases as per the software specification.
- Participate in effort estimations.
- Participate in design discussions and own module designs.
- Effective troubleshooting of technical issues and bugs.
- Package deployment and release management.
- Provides technical support to customers.
- Provides training and guidance to the new developers and junior team members.
- Participate in Requirement discussions.
- Participate in Project related meetings if required.
Technical Knowledge
- Hands on experience in Angular ,HTML5, CSS3, JavaScript.
- Hands on experience in Node.js.
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- RDBMS and Document Database.
- Hand on experience in AWS services, DevOps, GIT, Agile and Jira will be an added advantage.
Experience
- 2-5 years of experience in the relevant field.
NodeJS (Node.js)
MongoDBNode.js Developer / NestJS Developer – Job Description
A Bachelor’s Degree or Master’s Degree in Computer Science is preferred with excellent problem solving skills.
Job Type: Full-time
Job Location: Bengaluru (on site)
Preferred Skills: TypeScript / Nodejs, SQL/ MySQL
Experience: Min 2yrs in similar Role.
Responsibilities:
- Develop and Maintain Server-side Logic: Design, implement, and maintain the server-side logic using Node.js, ensuring high performance and responsiveness to requests from the front-end.
- API Development: Build and maintain RESTful APIs for seamless integration with front-end services and third-party applications.
- Database Management: Work with databases (such as MongoDB, MySQL, PostgreSQL) to ensure data consistency, reliability, and optimal performance.
- Code Quality and Testing: Write clean, maintainable, and efficient code. Implement automated testing platforms and unit tests.
- Collaboration: Work closely with front-end developers, designers, and other team members to define and implement technical solutions that meet business requirements.
- Troubleshooting and Debugging: Identify issues, debug, and resolve bugs and other technical problems in a timely manner.
- Documentation: Create and maintain documentation related to application development, API usage, and system operations.
- Stay Updated: Keep up-to-date with the latest industry trends and technologies to ensure the application remains modern and competitive.
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our Client :-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
About the role :-
The Media Activation team is responsible for providing thoughtful and exciting recommendations for Search, Social, Display, and Video, owning supplier relationships, and then executing those recommendations expertly. The Media Activation team leverages their mastery of each channel to make sure its recommendations are consistently excellent and innovative, and that in-channel performance and data integrity is maximized.
Some of the things we'd like you to do :-
• Utilise excellent English communication skills, both verbal and written, to liaise with both the client and the team within Essence
• Translating client requirements into Biddable campaign delivery briefs
• Effectively manage client deliverables to deliver on time and on target
• Develop strong relationships with your client, acting as key channel expert
• Be able to communicate with clients on subjects outside your remit, and provide them with useful insight
• Ownership and monitoring of campaign performance to ensure that SEM team provides proactive, strategic and tactical optimization recommendations
• Lead end of month/quarter campaign wrap ups for SEM channels
• Regularly contribute to media best practices and campaign processes
• Develop and execute rigorous testing plans
• Craft actionable insights for weekly and quarterly reports
• Manage the successful task delegation of work for 1-2 junior team members
A bit about yourself :-
• Excellent English communication skills, both verbal and written
• Approximately 3-5 years experience in a digital media agency
• Specialization in SEM (Google Adwords, Bing, Yahoo, Baidu, Naver, etc)
• Experience with planning and running larger-scale PPC campaigns across multiple markets. Experience with DS3 (bid management platforms e.g. Marin, Kenshoo) would be plus
• Doubleclick or Adwords certification
• Proficiency in Excel (Pivot Tables, VLookups, etc)
• A passion for everything digital, with an active interest and understanding of online advertising industry trends
• Strong understanding of optimization levers & testing approaches
• Great analysis skills (including quantitative analysis) and proven critical thinking capability
• Proven experience managing people/teams
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
- Build relationships with prospective clients
- Maintain consistent contact with existing clients
- Manage sales pipeline
- Analyze the market and establish competitive advantages
- Track metrics to ensure targets are hit
Qualifications
- Bachelor's degree
- Strong negotiation skills
- Strong communication and presentation skills
- Work on the sales funnel and CRM handling of HubSpot
- Work on making a digital strategy to follow and adapt with clients
C#
.NETJavascriptAngular (2+)Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 4-12 years
· Extensive experience with C#, .Net Core, Web API, Oops, Design patterns & principles.
· Experience in MySQL is a must and added advantage to have knowledge of NOSQL database.
· Extensive experience in writing rest full API
· Experience in using version controls such as GIT, Continuous Integration, Continuous Delivery
· 1-2 year of experience in Angular 2/4/5/6/7/8/9/10/11/12, Typescript, JavaScript, and Bootstrap with Restful API’s is a plus
· Good to have experience in testing and debugging new programs using
- Job Responsibilities:
- Handling inbound and outbound call
- Ability to assess customer needs and respond to them.
- Match customer needs with vendor availabilty
- payment assistance to cutomer
- Proficient with Microsoft Office. Word, excel
- Key Skills:
- Great command over English and Hindi
- Comfort with medical and fitness terminology
- Ability to work in tight schedules
- Ability to work independently
- Experience in customer service or call centre background preferrred
DockerDevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!
Hello superstar,
I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......
I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.
I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;
- We choose the most appropriate technology
- We choose competent developers in those technologies
- The architecture and data modeling are clearly defined in a ‘blueprint’ plan
- A DevOps environment and processes are set up and the developers understand what is required
- Proper tests are carried out to ensure everything works as intended
- There are processes for testers to follow and competent testers are selected to follow them
- Accessibility, localization, and internationalization are planned ahead of time
- Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
- Documentation and code reviews, refactoring and other quality assurance processes are undertaken
- Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
- Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications
I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.
Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response. I look forward to hearing from you.
Warm wishes DevOps Evangelist,
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon