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Designation SQL Database Administrator
LocationMohali, Chandigarh,
Job Description & Responsibilities
- Provide database monitoring and support of multiple 24/7 enterprise SQL Server always on availability groups.
- Troubleshoot issues as they occur, working with the Operations team during incidents, and resolving problems quickly and to a high standard.
- Maintain database performance by identifying and resolving production and application development problems, calculating optimum parameter values, evaluating
- new release code, answering developer questions and advising on code changes.
- Develop and configure database solutions, configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirements.
- Ensure all database systems meet RPO & RTO policies.
- Work with the Engineering Team to design and optimize SQL solutions.
- Work with the Operations Team to manage, install and configure servers in multiple data centres around the world.
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Ability to work closely with developers to resolve issues and improve systems.
- High level knowledge of Windows and Windows security and how they affect SQL Server.
- Knowledge of PowerShell scripting.
- Excellent analytical and problem-solving skills.
- Excellent written and verbal communication skills.
Education
- BE, B. Tech, M. Tech in Computer Science or equivalent.
Certifications
- Knowledge of Clustering.
- Knowledge of Database Migration.
- Knowledge of Database Mirroring.
- Knowledge of Log Shipping.
- Knowledge of Mirroring.
- Knowledge of Replication.
- Knowledge of SQL DBA.
Work Experience
- 05 to 08 years of experience as a SQL Database Administrator.
- Experience in Airlines or travel domain is a plus.
Skills
- Responsible for installation and configuration of SQL Server 2016/2017/2019.
- Scheduling jobs and job monitoring.
- Performing SQL Server upgrades, applying patches, and monitoring status.
- Manage user and role level security.
- Understanding and modifying existing stored procedures.
- Configured always On, log shipping and replication.
- Creating databases and logins with permissions in SQL Servers as developer's request.
- Implemented database standards and naming conventions for the database objects.
- Monitoring the databases as per the daily schedule tasks to check the health of databases using DBCC commands.
- Monitoring jobs like backup and restore check the error log for daily running batch jobs.
- Performance tuning high-level understanding.
- Troubleshooting issues high-level understanding.
Job Details
- Job Title: Head of Delivery
- Industry: SAAS
- Function: Operations
- Experience Required: 14-18 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery
Criteria:
14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.
Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.
Experience managing global, cross-functional teams across geographies and time zones.
Demonstrated ownership of P n L, budgets, and revenue (services / managed services).
Strong understanding of SaaS delivery models and customer lifecycle management.
Job Description
What will you create and do?
We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.
You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.
This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.
What will qualify you for this role?
Essential:
● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations
● Proven ability to manage global teams across time zones and multiple functions
● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery
● Experience managing P&L, budgets, and revenue ownership for service organizations
● Ability to design and scale delivery processes, frameworks, and operational systems
● Strong customer engagement and stakeholder management skills
● Ability to manage complex client escalations and enterprise accounts
● Experience working closely with Sales, Product, and Technology teams
● Strong understanding of SaaS delivery models and customer lifecycle management
● Strong people leadership, hiring, mentoring, and organizational building experience
Desired Skills:
● Experience in Conversational Messaging, CPaaS, or SaaS platforms
● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors
● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies
● Experience building self-service platforms and customer reporting systems
● Ability to drive customer adoption and product-led growth initiatives
● Strong operational mindset with a focus on SLA management and delivery excellence
Experience Range:
15+ Years
Education Qualification:
Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.
Key Responsibilities:
Delivery Leadership & Customer Lifecycle Management
● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support
● Ensure projects are delivered as per SLA commitments and agreed delivery plans
● Lead teams responsible for Customer Support, Implementation, and Customer Success
● Manage delivery across multiple time zones and global customers
Organizational Leadership
● Build and scale a high-performing delivery organization
● Hire, mentor, and develop team leaders and managers across functions
● Drive training, capability building, and skill development across teams
● Create a strong culture of customer success and accountability
Managed Services Revenue & P&L Ownership
● Own the Managed Services P&L, budgets, and revenue targets
● Drive product adoption among serviced customers
● Align delivery performance with business growth and revenue outcomes
Process, Systems & Delivery Excellence
● Build and implement delivery processes, playbooks, and operational frameworks
● Develop systems that enable client self-service and service transparency
● Ensure systems capture relevant data and generate insights for customer success and risk identification
● Monitor key delivery metrics and identify red flags proactively
Customer Success & Product Adoption
● Create playbooks and frameworks to guide customer onboarding and adoption
● Build expertise around customer journey, implementation best practices, and messaging strategies
● Champion Conversational Messaging adoption across different communication channels
Market & Industry Expertise
● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers
● Understand business processes and systems such as CRM, marketing automation, and contact center tools
● Provide insights into market trends, customer needs, and product adoption
Cross-Functional Collaboration
● Work closely with Sales teams to prioritize projects and support strategic customers
● Partner with Product and Technology teams to identify product gaps and improvement areas
● Provide insights on product adoption, feature gaps, and customer feedback
Executive & Customer Engagement
● Represent the company in executive-level customer discussions and strategic projects
● Support major client engagements including delivery reviews and issue resolution
● Travel to customer locations for project reviews and relationship management when required
Key Result Areas (Success Metrics):
● Managed Services P&L performance
● Customer product adoption and engagement metrics
● Project delivery timelines and TAT
● SLA compliance and delivery quality
● Reduction in customer escalations
● Customer satisfaction and retention
● Identification of product gaps and improvement areas
Reporting Structure
● Reports to: COO / Executive Leadership Team
● Owns Department: Customer Support, Onboarding & Implementation, Customer Success
● Manages teams across multiple geographies and time zones
We're looking for a Data Entry Executive who is down to earth and is willing to learn. In this role, most of your time is likely to be spent on data entry related tasks.
Responsibilities
->Collecting and managing data.
-> Maintaining documents and sheets, updating changes.
->Maintaining bills and expense invoices
->Data entry tasks
Qualifications
-> Candidates must have good computer knowledge and typing skills.
-> Web browsing and data collection from the internet
Key Responsibilities:
- Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
- Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
- Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
- Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
- Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
- Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.
Qualifications:
- Education: MBA or equivalent from a prestigious institute such as IIM preferred.
- Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
- Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
- Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.
Job description
Responsibilities and Duties
- Works with product, project, and engineering teams to deliver products on the schedule
- Collaborates with Engineering and QA to resolve bugs.
- Leads native iOS app development by converting ideas, designs, and requirements into concrete, stable
- Production builds.
- Consistently delivers complex, well backed and bug-free products in time
- Consistently takes well thought technical/design decisions
- Develops and communicates technical processes, standards, and best practices to the team
Qualifications and Skills
- 3-5 years in the design and development of mobile applications on the iOS platform using SWIFT.
- Social auth.
- Firebase integration (login, push notification, analytics, etc)
- Offline storage
- Architecture (mvp,mvc or mvvp)
- json and rest api
- Test automation app releases
- App store pushing experience (at least published 1-2 apps)
- Good experience on git.
- An understanding of iOS design patterns/coding conventions, Apple s Human Interface Guidelines, and
- App Store Review Guidelines.
Benefits
5 days working
Morning Snacks
Global Project location
Health Insurance
- Experience and expertise in Python Development and its different libraries like Pyspark, pandas, NumPy
- Expertise in ADF, Databricks.
- Creating and maintaining data interfaces across a number of different protocols (file, API.).
- Creating and maintaining internal business process solutions to keep our corporate system data in sync and reduce manual processes where appropriate.
- Creating and maintaining monitoring and alerting workflows to improve system transparency.
- Facilitate the development of our Azure cloud infrastructure relative to Data and Application systems.
- Design and lead development of our data infrastructure including data warehouses, data marts, and operational data stores.
- Experience in using Azure services such as ADLS Gen 2, Azure Functions, Azure messaging services, Azure SQL Server, Azure KeyVault, Azure Cognitive services etc.
Location: Remote
Reporting Manager: VP Sales
Purpose:
We are looking for a Global Enterprise Sales Manager, a true sales champion. We are a growth-stage startup and this role will be an important part of our growth strategy. You will navigate into the sales funnel by prospecting and also connecting with prospects that have shown interest in AiTrillion.
We are looking for someone who can:
● Who has experience with global sales
● Build a pipeline for the current and next quarter
● Achieve Q-o-Q sales quotas
● Build and manage relationships with prospects and customers
● Take ownership of accounts, successes, and failures.
● Provide professional after-sales support to enhance the customers’ satisfaction
● Pitch enterprise prospects single-handedly and bring them to closure.
You have/are
● 5+ years of sales experience in SaaS delivering new customer growth.
● Understanding of Shopify ecosystem & SaaS sales is preferable.
● Proven experience as an Enterprise Sales Manager, or in other sales role
● Fundamentals of sales research, sales, and negotiating principles
● Excellent communication/presentation skills and ability to build relationships
● A can-do attitude and hands-on prospecting approach
● Ability to pick up new tools and concepts fast.
● Business focussed, entrepreneurial, and collaborative.
● Comfortable with Rotational time cycles, taking global sales into account.
Measures of Success:
● Funnel Size
● Number of New Enterprise Acquisitions
● Revenue Achievement (Booking, ARR)
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- Working on Executive Leadership Talent Needs (Senior Management) for reputed
- clients across the technology sector. The role involves extensive Industry Mapping and
- organization research, Executive research, Organization structures, Talent mapping,
- and various modes of Headhunting.
- Client engagements, Candidate management, Sourcing, Screening, interviewing and
- assessing candidates.
- Meeting Future technology leaders face to face and building a relationship with them
- Source candidates using databases, social media, etc. Evaluate resumes and applications
- Assume responsibility of pre-interview screening
- Match the most suitable candidates for different positions. Foster a good relationship with
- the clients.
- Facilitate and finalize agreements between candidate and employer









