
Associate - Customer Solutions - Customer Service

About Branch International
About
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Mexico City, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
Our mission is to deliver world-class financial services to the mobile generation.
We're interested in the rising stars with a worldly perspective, a deep interest in financial technology, and an appetite for growth.
Why Branch?
The future looks bright:
We've built a profitable business model, secured multiple rounds of funding, and already disbursed millions of loans. Now it's time to scale exponentially.
Passion is rewarded:
We're not just building a new gadget or solving for far-out futures – we're designing financial services that impact real people, communities and economies.
Your work matters:
Our teams are lean and agile which means every person not only contributes but can leave a lasting mark on the product, the business, and the lives of our global customers.
Challenges await:
The work we do at Branch isn't superficial or easily tackled – it's a real utility for people and with that comes tough challenges. That's why we need the best minds on the forefront of our mission.
More than just a paycheck
While we believe interesting work is the best reward, we also like to incentivize our employees with unlimited time off, discretionary travel to global offices, equity, and more.
Get out of your bubble
We don't solve problems for people, we solve problems with people. As part of Branch, you'll get to work in exciting places and meet people from all over the globe. And yes, you'll want to have a passport handy.
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Candid answers by the company
Branch makes it easy for people to access a loan, anytime, anywhere. People can complete the application in seconds and receive loan straight into their bank account. Visit our website to learn more.
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Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
https://www.orbo.ai/">https://www.orbo.ai/.
We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture.
Responsibilities:
- To determine the scope of software development projects.
- Collaborating with the software development team on application design and development.
- Developing software and overseeing the deployment of applications across platforms.
- Performing diagnostic tests and debugging procedures.
- Creating end-user application feedback channels.
- Optimizing software by performing maintenance, updates, and upgrades.
- Documenting processes and maintaining software development records.
- Keeping up to date with C++ standards and advancements in application development.
Requirements:
- Bachelor's degree in computer science, information systems, or similar.
- Strong understanding of OOPs, SDL.
- Problem solving with data structure and algorithms.
- Build tools(make/Cmake/Ninja/Bazel)
- Experience with OS & hardware specific development (SIMD, AVX, AVX2)
- Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
- Worked with Modern C++
- Worked with Linux & Windows
- Experience with multi threading and multi processing
- Superb analytical and problem-solving skills.
- Excellent collaboration and communication skills.
- Great organizational and time management skills.
Job Title
Business Development Manager – Corporate Sales
Basic Qualification
Graduation
Department
Client Servicing
Sub Department
Location
BANGALORE
Experience
6 to 10 Years
Job Summary
The Business Development Manager – Corporate Sales plays a key role in acquiring new business, generating revenue, and retaining clients in coordination with the underwriting and claims teams. This role involves building strong client relationships, cross-selling insurance products, managing a motivated team, and ensuring operational efficiency through MIS reporting and compliance adherence. The AGM must also maintain insurer relationships and oversee smooth policy renewals and changes.
1. Client Prospecting and Acquisition:
· Introduce to potential clients and arrange meetings with key decision-makers
· Conduct in-depth discussions to understand client needs and insurance requirements
· Coordinate with clients to generate RFQs (Request for Quotations) across different insurance lines
· Facilitate client onboarding by obtaining required data and engaging with the underwriting team to close deals.
2. Revenue Generation and Cross-Selling
· Coordinate with the underwriting team to earn maximum revenue from each deal, ensuring profitability at the individual, zone, and organizational levels
· Generate GWP across different insurance segments such as health, life, liability, and property insurance
· Identify opportunities to offer additional insurance products to existing clients to increase business
· Maintain the expense ratio target for the individual, team, and organization through efficient deal management.
3. Relationship Management
· Build and maintain strong relationships with clients throughout the insurance program duration to ensure satisfaction
· Collaborate with servicing and claims teams to offer a seamless client experience, ensuring high retention rates
· Proactively engage with clients to facilitate policy renewals and amendments as required
· Act as a liaison between clients and insurers to resolve any service issues or policy discrepancies.
4. Team Management and Development
· Encourage the team to actively engage with clients and generate new business opportunities through policy changes and renewals
· Involve team members in client interactions, insurer negotiations, and coordination with TPAs to boost their confidence and skills
· Monitor team performance and align individual goals with organizational objectives to achieve business targets
5. Corporate Visits and External Liaison
· Regular visits to client offices to strengthen relationships and identify new opportunities
· Maintain relationships with insurers to facilitate smoother underwriting and claims processes
· Engage with TPAs for quick resolutions and enhanced client service.
6. Daily MIS and Reporting
· Ensure accurate and timely preparation of daily MIS reports to track business progress
· Share insights with management to support decision-making and business strategy.
7. Compliance and Process Management
· Ensure all business operations comply with IRDAI regulations and organizational policies
· Identify areas for improvement in client servicing processes to increase efficiency and client satisfaction.
Additional Information
Company Industry:
Insurance Broking
Employment Status:
Full Time
Employment Type:
Regular
Number of Vacancies:
1
Working Days:
Monday – Saturday
Office Timings:
10:00 AM to 06:30 PM
Skills:
· Insurance Product Knowledge
· Client Relationship Management
· Team Management and Leadership
· Negotiation Skills
· Communication skills
· Regulatory Compliance Knowledge
· TPA Coordination Experience
· Project Management Skills
· Networking Skills
· Financial Acumen
· Problem Solving skills
Job Title: Senior Software Engineer
Division/ Department: Technology
Reports to: Engineering Manager
Work Location: Noida
Desired Work Experience: 4+ years
Weekly Off: Saturday & Sunday
About Aakash Technology Innovation Lab
Are you passionate about transforming the field of education as we know it?
The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -
- Reimagining and conceptualizing how education will be imparted in the future in the omni-channel and immersive learning environment
- Building data platforms such as Power BI dashboards to facilitate students, parents, teachers and the business
- Creating applications to support the futuristic tech-enabled smart classrooms
- Conceptualizing and developing mobile and web applications for seamless customer experience
- Developing Internet of Things (IoT) driven integrations into applications to build futuristic learning experience
- Leveraging Artificial Intelligence (AI) and Machine Learning (ML) to identity interventions to boost student performance
If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!
About Aakash - AESL
Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.
AESL also partnered with Blackstone, a global investment management firm.
With more than 32 years of operational experience in the test preparatory coaching industry, the company has a pan India network of 220+ Aakash centres with an annual student base 2,50,000+ students and an employee count of more than 4700.
Purpose of the Role
Develop software solutions that enable the students, parents and teachers to have superior learning and teaching experiences, both inside and outside the classroom.
Key Responsibilities
- Develop state-of-the-art high performance and low latency software applications for mission critical systems
- Contribute in all the phases of the software development lifecycle
- Craft a well-designed, testable, efficient code
- Perform object-oriented analysis and design using common design patterns.
- Effectively and seamlessly manage communication with all stakeholders.
- Manage and provide live support to the developed applications
Qualification/ Experience
Must-Have Preferred
Education B.E / B.Tech Information Technology / Computer Science/ Information Science
- Experience 4+ years of hands-on experience in designing and developing applications using Java EE, Spring, Spring MVC, Spring Boot Frameworks
- Experience with test-driven development
- Experience with relational databases (MySql, Oracle, Postgres) or NoSql Databases (Cassandra, MongoDb, CouchDb) .
- Agile programming (Sprint, Scrum) experience
- Skills Understands version control branching strategies
- Understands different major language paradigms (object oriented /functional /reactive)
- Understanding and some experience in programming with AWS SDK
- Knowledge of Kafka and Redis
Competencies
Behavioral Competencies Level Functional Competencies Level
1 Team Player Written and Verbal Communication
2
What We Offer
As a technology professional in Aakash Technology Innovation Lab we offer you an opportunity to -
- Become a pioneer of the education of the future by reimagining and building innovative solutions for the ed-tech industry leading hybrid learning experience
- Be a force of technological disruption as a part of a passionate and high growth team on an exciting endeavor to transform the education industry
- Belong to an upbeat, flexible and relaxed work culture with a specific focus on collaboration
- Craft an excellent career at Aakash through a broad realm of career tracks and opportunities
- Excel in your chosen stream and become a renowned technologist in the ed-tech industry with heavy investment from the business into your learning, exposure and growth
- Have a highly competitive compensation and benefits package
· Architect, develop and deploy software using Django/ Python
· Strong hands on experience in Django and Python Experience with RDBMS, PostgreSQL, MySQL.
· Experience with HTML5, HTML, CSS, JavaScript, jQuery.
· Experience with Linux platform.
· Experience building responsive web applications with Bootstrap
· Understanding of Amazon AWS/ EC2 deployment architecture experience is a plus
· Experience with source control management tools (Git preferred) Preferred skills
· Any work experience related to data scraping algorithms would be an add on weightage
- Actively participate in the exchanging of ideas and information within the department
- Participate in rollout of new business system integrations.
- Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
- Participate in or lead solution design sessions.
- Ability to work effectively under pressure with changing priorities and tight deadlines
- Provide technical advice, code reviews and assistance to other programmers.
- Write complex integration solutions, optimized data extracts, updates and interfaces.
- Interface with functional specialists to ensure solution design and integrity.
- Devise sample input data to test accuracy of program.
- Observe or runs test of program using sample or actual data, assist in user acceptance training.
- Understand and embrace the global IT strategic direction
- Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
- Proactively organize verbal and written ideas clearly and use an appropriate business style
- Be effective and consistent in providing regular updates to appropriate managers
Communication :
- Ask questions; encourage input from team members
- Able to work with and participate within a small multicultural professional team.
- Provide regular updates to appropriate managers
- Confer with reporting manager on complex or unusual situations
- Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development. Participate in the exchange of ideas and information within the department
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are - best in field-
Requirements:
KNOWLEDGE REQUIREMENTS :
- Experience in analysis, design, coding, and implementation of enterprise integration solutions.
- Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP Adapter. webMethods 9.x version preferred.
- Experience with RosettaNet PIP's and standards.
- Experience with XML and webservices (SOAP/REST).
- Experience with PL/SQL.
- Experience with FlatFile processing
- General understanding of scalability and high-availability systems.
- Excellent communication/documentation skills
- Experience in system administration a plus.
EDUCATION & EXPERIENCE REQUIREMENTS :
- B.E./B.Tech/M.Tech/MCA
- 3 to 5 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS :
- Location:
- Travel requirements: Domestic and/or International, up to 10%.
- Climate controlled office environment during normal business hours
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
- Networking with collection agencies
- Being responsible for Onboarding Internal Team
- Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
- Being responsible for agencies Productivity & Efficiency
- Meeting Collection benchmarks for a given portfolio
- Being responsible for P&L Accountability
- Being active in Franchise Building and Relationship Management
- Handling Client Portfolio, performance
- Managing Product Profitability
What you need to have:
- Any Graduation
- Young & dynamic leaders with 3+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing a team of 10+ people
- Ability to handle & deliver in challenging environments.
Location: Technopolis IT Hub, Noida Sec-62
Salary: Negotiable as per last CTC
Job Description
- Experience in developing enterprise grade Android Mobile Apps, NDK, and SDKs.
- Experience in Rest i.e SQLite, Faragments, Activities, Intents, Google API’s (FCM, MAP, Analytics, AdMob etc.).
- Experience in apps development with Payment gateway Integration and POS terminal like VeriFone/Ingenico/Pax.
- Experience on client-server application involving web service calling.
- Knowledge of Android Life Cycle and Threading Concepts.
- Knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Strong understanding of material design, memory management, files I/O, network protocols, concurrency, multi-threading etc.
- Strong understanding of OOPs fundamentals, Java, Kotlin, JSON, Android 5 and above.
- Knowledge in architecting large solutions using patterns, like MVVM, VIPER.
- Knowledge of different screen sizes,andandroid version classes compatibility.
- Knowledge of Third party libraries like Volly, Retrofit, ButterKnife, Picasso.
- Knowledge of XML, JSON parsing, GPS and Google Maps integration.
- Knowledge of Firebase Services Other Third-party Services.
- Understanding of code versioning tool, like Git.
- Familiarity with deploying Android apps to the Google Play Store and should have published at least five Android app.
- Knowledge of OPENGL.
Tatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
Responsibilities:
- Your primary responsibility as a senior backend engineer will be to architect and develop a scalable and robust micro-services backend with strong Java, Spring(Boot), MySQL, AWS/GCP.
- Experience being part of a software development team in an Agile/Lean/Continuous Delivery environment
- Be a key performer in a high-performance product engineering team
Qualifications:
- 1 to 4 years of overall IT experience. Most of this experience in Java (Core Java, J2EE, Springboot, Java collections, Java Multithreading)
- Should have experience designing database schemas - SQL and NoSQL.
- Exposure to frameworks like Spring, Hibernate, Play would be a plus
- Experience with microservices architecture would be beneficial.
- Working knowledge of any public cloud (AWS, GCP or Azure)
- Broad understanding and experience of real-time analytics, NoSQL data stores, data modeling and data management, analytical tools, languages, or libraries
- Bachelor's Degree in Computer Science or Engineering.
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.
Fullstack (Java with AngularJS or Node JS )
Primary Skill: JAVA,J2EE,AgularJS,WebServices
Secondary Skill: Post gres, Angual/React, AWS/GCP, Docker, API, Unix, Node JS, AWS, Docker, quartz, Shell script
Experience: 3 – 7 years
Notice: Immediate to 15 Days Max
Job Description:
Strong organizational and coding skills. Proficiency with fundamental front-end languages such as HTML, CSS and JavaScript. Hands-on experience and strong knowledge in
JavaScript frameworks such as Angular JS/React JS/Node JS and good coding skills in server-side development – Spring Framework, Spring Boot (latest 2.3.1), Core Java (Java 8 & above). Preferable skills in Microservices, Web services, Rest API and design patterns. Hands-on experience in Unix shell script. DevOps – Docker, Any Cloud Platform (AWS/GCP). Strong Integration knowledge in Java preferably in SAP interfacing - Good to have (for eg https://github.com/SAP/cloud-rest-api-client). Familiarity with database technology such as Hibernate/JPA (ORM), PostgreSQL. Good knowledge of designing and developing APIs. Good problem-solving skills. Excellent verbal communication skills.
















