
Associate - Customer Solutions - Customer Service

About Branch International
About
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Mexico City, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
Our mission is to deliver world-class financial services to the mobile generation.
We're interested in the rising stars with a worldly perspective, a deep interest in financial technology, and an appetite for growth.
Why Branch?
The future looks bright:
We've built a profitable business model, secured multiple rounds of funding, and already disbursed millions of loans. Now it's time to scale exponentially.
Passion is rewarded:
We're not just building a new gadget or solving for far-out futures – we're designing financial services that impact real people, communities and economies.
Your work matters:
Our teams are lean and agile which means every person not only contributes but can leave a lasting mark on the product, the business, and the lives of our global customers.
Challenges await:
The work we do at Branch isn't superficial or easily tackled – it's a real utility for people and with that comes tough challenges. That's why we need the best minds on the forefront of our mission.
More than just a paycheck
While we believe interesting work is the best reward, we also like to incentivize our employees with unlimited time off, discretionary travel to global offices, equity, and more.
Get out of your bubble
We don't solve problems for people, we solve problems with people. As part of Branch, you'll get to work in exciting places and meet people from all over the globe. And yes, you'll want to have a passport handy.
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Candid answers by the company
Branch makes it easy for people to access a loan, anytime, anywhere. People can complete the application in seconds and receive loan straight into their bank account. Visit our website to learn more.
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Position Overview
We are seeking a talented and experienced Site Reliability Engineer/DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, scalability, and performance of our infrastructure and applications. You will collaborate closely with development, operations, and product teams to automate processes, implement best practices, and improve system reliability.
Key Responsibilities
- Design, implement, and maintain highly available and scalable infrastructure solutions using modern DevOps practices.
- Automate deployment, monitoring, and maintenance processes to streamline operations and increase efficiency.
- Monitor system performance and troubleshoot issues, ensuring timely resolution to minimize downtime and impact on users.
- Implement and manage CI/CD pipelines to automate software delivery and ensure code quality.
- Manage and configure cloud-based infrastructure services to optimize performance and cost.
- Collaborate with development teams to design and implement scalable, reliable, and secure applications.
- Implement and maintain monitoring, logging, and alerting solutions to proactively identify and address potential issues.
- Conduct periodic security assessments and implement appropriate measures to ensure the integrity and security of systems and data.
- Continuously evaluate and implement new tools and technologies to improve efficiency, reliability, and scalability.
- Participate in on-call rotation and respond to incidents promptly to ensure system uptime and availability.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field
- Proven experience (5+ years) as a Site Reliability Engineer, DevOps Engineer, or similar role
- Strong understanding of cloud computing principles and experience with AWS
- Experience of building and supporting complex CI/CD pipelines using Github
- Experience of building and supporting infrastructure as a code using Terraform
- Proficiency in scripting and automating tools
- Solid understanding of networking concepts and protocols
- Understanding of security best practices and experience implementing security controls in cloud environments
- Knowing modern security requirements like SOC2, HIPAA, HITRUST will be a solid advantage.

TVARIT GmbH develops and delivers solutions in the field of artificial intelligence (AI) for the Manufacturing, automotive, and process industries. With its software products, TVARIT makes it possible for its customers to make intelligent and well-founded decisions, e.g., in forward-looking Maintenance, increasing the OEE and predictive quality. We have renowned reference customers, competent technology, a good research team from renowned Universities, and the award of a renowned AI prize (e.g., EU Horizon 2020) which makes TVARIT one of the most innovative AI companies in Germany and Europe.
We are looking for a self-motivated person with a positive "can-do" attitude and excellent oral and written communication skills in English.
We are seeking a skilled and motivated senior Data Engineer from the manufacturing Industry with over four years of experience to join our team. The Senior Data Engineer will oversee the department’s data infrastructure, including developing a data model, integrating large amounts of data from different systems, building & enhancing a data lake-house & subsequent analytics environment, and writing scripts to facilitate data analysis. The ideal candidate will have a strong foundation in ETL pipelines and Python, with additional experience in Azure and Terraform being a plus. This role requires a proactive individual who can contribute to our data infrastructure and support our analytics and data science initiatives.
Skills Required:
- Experience in the manufacturing industry (metal industry is a plus)
- 4+ years of experience as a Data Engineer
- Experience in data cleaning & structuring and data manipulation
- Architect and optimize complex data pipelines, leading the design and implementation of scalable data infrastructure, and ensuring data quality and reliability at scale
- ETL Pipelines: Proven experience in designing, building, and maintaining ETL pipelines.
- Python: Strong proficiency in Python programming for data manipulation, transformation, and automation.
- Experience in SQL and data structures
- Knowledge in big data technologies such as Spark, Flink, Hadoop, Apache, and NoSQL databases.
- Knowledge of cloud technologies (at least one) such as AWS, Azure, and Google Cloud Platform.
- Proficient in data management and data governance
- Strong analytical experience & skills that can extract actionable insights from raw data to help improve the business.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
Nice To Have:
- Azure: Experience with Azure data services (e.g., Azure Data Factory, Azure Databricks, Azure SQL Database).
- Terraform: Knowledge of Terraform for infrastructure as code (IaC) to manage cloud.
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field from top-tier Indian Institutes of Information Technology (IIITs).
- Benefits And Perks
- A culture that fosters innovation, creativity, continuous learning, and resilience
- Progressive leave policy promoting work-life balance
- Mentorship opportunities with highly qualified internal resources and industry-driven programs
- Multicultural peer groups and supportive workplace policies
- Annual workcation program allowing you to work from various scenic locations
- Experience the unique environment of a dynamic start-up
Why should you join TVARIT ?
Working at TVARIT, a deep-tech German IT startup, offers a unique blend of innovation, collaboration, and growth opportunities. We seek individuals eager to adapt and thrive in a rapidly evolving environment.
If this opportunity excites you and aligns with your career aspirations, we encourage you to apply today!
Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for developing a highly scalable and secure code.
Responsibilities:-
- Able to take the Extreme Ownership of modules/product/projects
- Able to learn & implement new technology/framework/library at God Speed
- Able to come with an optimal solution for the business problem
- Can handle calls with the client & customer to know their feedback
- Writing clean code & able to dig into other's code or open-source code.
Desired Candidate Profile:-
- Good problem-solving skills are a must
- Expertise in Node.js development, Javascript (hands-on Experience )
- Exposure to developing APIs with Node JS
- Knowledge of Node.js and frameworks available for it such as Express, sails.js, StrongLoop, etc
- Knowledge of SQL and NoSQL database
- Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Added advantage (Python or Ruby or Golang)
- Self-motivated and able to drive the team
- Good communication and interpersonal skills
- Experience in working in fintech is a plus
How we are different
-We are a young and dynamic team who are obsessed with solving the business problem at scale.
-We are a technology agnostic company that focuses more on finding the optimal solution to the business problem rather than technology.
Why join us
- We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of times and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
Key Responsibilities:-
• Collaborate with Data Scientists to test and scale new algorithms through pilots and later industrialize the solutions at scale to the comprehensive fashion network of the Group
• Influence, build and maintain the large-scale data infrastructure required for the AI projects, and integrate with external IT infrastructure/service to provide an e2e solution
• Leverage an understanding of software architecture and software design patterns to write scalable, maintainable, well-designed and future-proof code
• Design, develop and maintain the framework for the analytical pipeline
• Develop common components to address pain points in machine learning projects, like model lifecycle management, feature store and data quality evaluation
• Provide input and help implement framework and tools to improve data quality
• Work in cross-functional agile teams of highly skilled software/machine learning engineers, data scientists, designers, product managers and others to build the AI ecosystem within the Group
• Deliver on time, demonstrating a strong commitment to deliver on the team mission and agreed backlog


- Experience 4 to 10 years
- Location - Hyderabad (work from Office)
- NP- Immediate to 30 days
- Need experience in Swift / OOP's concept, API & SDKs, Mapkit, Firebase, and Payment Gateways.
Responsibilities: -
- Design and build applications for the iOS platform (Prefer Swift Language)
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality and organization.
- Should have basic knowledge of the application submission process
Skills
- Proficient with Swift, and Cocoa Touch
- Experience with iOS frameworks.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of UI/UX standards.
- Understanding of Apple’s design principles and interface guidelines
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Proficient understanding of code versioning tools such as Git
- Develop and execute influencer marketing strategies and creative campaigns
- Identify and build relationships with prominent influencers and thought leaders
- Attend relevant events for networking and business purposes
- Develop content ideas and write and curate content
- Research relevant industry experts, competitors, target audience and users
- Brainstorm new, creative approaches to influencer campaigns
- Keep abreast of emerging trends, technologies and influencers
- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels

Objectives of this Role
Improve reliability, quality, and time-to-market of our suite of software solutions
- Run the production environment by monitoring availability and taking a holistic view of system health
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer - needs, and innovating to continually improve
- Provide primary operational support and engineering for multiple large distributed software applications
- Participate in system design consulting, platform management, and capacity planning
- Languages: Python, Java, Ruby DSL, Bash
- Databases : MySQL, Cassandra , Elastic Search
- Deployment: AWS CloudFormation
Essential Criteria:
- 8 or more years administrating production Linux systems in a 24x7 environment
- 3 or more years’ experience in a DevOps/ SRE role as an engineer or technical lead
- At least 1 year of team leadership experience
- Significant knowledge of Amazon Web Services (CLI/APIs, EC2, EBS, S3, VPCs, IAM, AWS Lambda)
- Experience deploying services into containerized orchestration environments such as Kubernetes
- Experience with infrastructure automation tools like CloudFormation, Terraform, etc.
- Experience with at least one of Python, Bash, Ruby, or equivalent
- Experience creating and managing CI/CD pipeline like Jenkins or Spinnaker
- Familiar with version control using Git
- Solid understanding of common security principles
Nice to Have:
- Preference for hands on experience with Serverless Architecture, Kubernetes and Docker
- Strong experience with open-source configuration management tools
- Managing distributed systems spanning multiple AWS regions / data-centers
- Experience with bootstrapping solutions
- Open source contributor
- We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
- We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.

- Should have worked on majorly data-driven dashboards, both on the web as well as mobile platforms.
- Proficiency in state-of-the-art creative software such as Sketch, InVision, Marvelapp, Photoshop, Illustrator, Axure, Adobe Xd, Principle, Zeplin, etc.
- Should have experience in making, implementing, documenting and using the Design System (DLS).
- Should have hands-on experience conducting user research, creating user personas, usability testing and storyboarding user flows.
- Should understand and know how to implement design analytics.
- Should be able to design and facilitate participatory design workshops to discover opportunities and insights both internally and externally.
- Should be a self-motivator and willing to come up with solutions by diving deep into the core of the problem.
- Should be a team player and must have excellent communication skills (both spoken and written).
- A graduate degree in design is a plus.
- Designing for flutter in the past is also a plus

