
Associate - Customer Solutions - Customer Service

About Branch International
About
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Mexico City, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
Our mission is to deliver world-class financial services to the mobile generation.
We're interested in the rising stars with a worldly perspective, a deep interest in financial technology, and an appetite for growth.
Why Branch?
The future looks bright:
We've built a profitable business model, secured multiple rounds of funding, and already disbursed millions of loans. Now it's time to scale exponentially.
Passion is rewarded:
We're not just building a new gadget or solving for far-out futures – we're designing financial services that impact real people, communities and economies.
Your work matters:
Our teams are lean and agile which means every person not only contributes but can leave a lasting mark on the product, the business, and the lives of our global customers.
Challenges await:
The work we do at Branch isn't superficial or easily tackled – it's a real utility for people and with that comes tough challenges. That's why we need the best minds on the forefront of our mission.
More than just a paycheck
While we believe interesting work is the best reward, we also like to incentivize our employees with unlimited time off, discretionary travel to global offices, equity, and more.
Get out of your bubble
We don't solve problems for people, we solve problems with people. As part of Branch, you'll get to work in exciting places and meet people from all over the globe. And yes, you'll want to have a passport handy.
Company video


Candid answers by the company
Branch makes it easy for people to access a loan, anytime, anywhere. People can complete the application in seconds and receive loan straight into their bank account. Visit our website to learn more.
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Responsibilities :
- Involved in detailing and implementing user stories.
- Understand the technical specifications and design the solutions.
- Validate and implement the integration components of the third-party applications.
- Build scalable and fault-tolerant software solutions adhering to the organization's secured coding standards.
- Strive for 100% unit test code coverage.
- Do code quality checks and code reviews regularly to ensure safe and efficient code.
- Verify and deploy software solutions for development needs.
- Work closely with the team to deliver the sprint objectives.
- Continuously look to improve the organization's standards.
Requirement
- A Bachelor’s / Master’s Degree in Engineering or Information Technology.
- 4-7 years of software development experience with 2+ years of experience with Python programming language.
- A thorough understanding of computer architecture, operating systems, and data structures.
- An in-depth understanding of the Internet, Cloud Computing & Services, and REST APIs.
- Must have experience with any one of the Python frameworks like Flask / FastAPI / Django REST.
- Must know GIT and Python virtual environment.
- Should have experience with Python requests module.
- Must know how to use third-party libraries in Python.
- Knowledge of Python module/library creation will be added advantageous.
- Familiarity with SIEM tools like the Qradar app / Splunk app and Splunk add-on will be an advantage.
- Experience working with Linux/Unix and shell scripts.
- Experience working with Linux/Unix and shell scripts
- A meticulous and organized approach to work.
- A logical, analytical, and creative approach to problem-solving.
- A thorough, detail-oriented work style.
Experience: 2·4years
location: - Worli ,Mumbai (Hybrid}
Salary/rate: Open to discuss
Designation: Currently, we are scouting for Business Development champions
About us:
Qrata is a talent start-up that partners with fast-moving digital companies globally to scale their teams. Since 2016, We has served over 100 funded start-ups globally (some unicorns tool) and hire teams in the spaces of engineering. growth, design, and product Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest-growing start-ups using Qrata’s talent marketplaces. To sign-up please visit Qrata: https://www.qrata.co/
About the role:
We are looking for a resilient, empathic business development executive to contribute to the growth of our company.
Job Responsibilities:
- Identify and develop new business opportunities through networking, industry knowledge, current expertise and existing contacts
- Responsible for developing a database of qualified leads.
- Actively seek out new sales opportunities through networking and social media.
- Lead Generation through various portals like Upwork, LinkedIn, Google, etc.
- Proposal Drafting Planning and Overseeing New Marketing Initiatives..
- Proactively initiate contact with potential clients
- Set up meetings with potential clients and understand their requirements.
- Preparing and delivering presentations to potential new clients.
- Communicating with clients via email, virtual conferencing, or Telephone Calling.
- Build and maintain good relationship with existing clients in order to facilitate repeat business
- Persuade clients sign search contracts on exclusive and/or retainer basis
- Assist clients in formulating their expectation and contractual requirement in order for the appropriate candidates to be suitably matched with the role
- Work together with the internal researchers to match the candidates to the profile and create a shortlist
- Professionally present a candidate shortlist to the client
- The candidate is expected to conduct regular face-to-face meetings with the clients and undertake networking activities.
Candidate must be from Recruitment Agency/Firm with minimum 2 years of experience in Business Development for Permanent & Executive Search Positions.
· A self-starter with desire for success who can spot new opportunities
· Proven record in business development
· Driven individual motivated by sales results
· Excellent communication skills: written, verbal and listening
· Organised, Presentable and confident

We're looking for a Front-end Developer who is able to develop interactive, user-friendly
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● Deliver best-in-class HTML5/CSS3 front-end code across a broad array of interactive
web and mobile projects
● Excellent eye for layout and ability to translate PSD files into pixel perfect HTML/CSS
code. SASS is a plus.
● Experience with modern JavaScript libraries and frameworks in any of them (React,
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● Proficiency working with RESTFUL APIs is a plus
● Intimate knowledge of cross-browser and cross-device development
● Ability to write high-performance, reusable code for UI components, including
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● Some experience in object-oriented programming.
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● Familiarity with Linux/Unix environment
● Keen to learn, mentor and willingness to take ownership of work items
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● Bachelor’s degree in Computer Science or a related field, or equivalent professional
experience
● Experience working with agile teams and making rapid decisions in a dynamic and
disruptive environment
● 3+ years of relevant software development experience
● Strong communication skills
About Us - https://www.sibinfotech.com/
SIB Infotech is a digital marketing organization committed to boosting brand's visibility in the ever-changing online world. At SIB Infotech, we're creating immersive digital experiences that deeply engage audiences and foster meaningful connections. With a comprehensive array of services, spanning strategic Search Engine Optimization (SEO) to expert Pay-Per-Click (PPC) Management, captivating Graphic Design, compelling Social Media Marketing (SMM) strategies, and tailored Software Development solutions, we offer comprehensive assistance to help and succeed on the internet.
Exciting Opportunity for SEO Manager
We are seeking a talented and experienced SEO Manager with a focus on content optimization to lead our SEO efforts and drive organic traffic growth. As the SEO Manager, you will be responsible for developing and executing content-focused SEO strategies to improve website visibility, increase rankings, and drive quality traffic. The ideal candidate will have a proven track record of success in content optimization, strong leadership skills, and a deep understanding of SEO best practices.
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Strategy Development
Develop and execute comprehensive SEO strategies aligned with business goals and objectives. This involves conducting thorough keyword research, competitor analysis, and industry trends assessment to identify opportunities for organic growth.
On-Page and Off -Page Optimization with link building
Optimize website content, meta tags, headings, and internal linking structure to enhance relevance and improve visibility on search engine results pages (SERPs).
Manage off-page SEO initiatives, including building high-quality backlinks from authoritative websites through outreach, content partnerships, and directory submissions. Implement link-building strategies to improve domain authority and increase organic traffic.
Technical SEO Management
Conduct technical audits of website infrastructure and address technical issues that may impact search engine rankings, such as site speed optimization, mobile responsiveness, crawl errors, and schema markup implementation. Collaborate with web development teams to implement technical SEO enhancements.
Content Strategy and Optimization
Collaborate with content creators to develop SEO-friendly content that aligns with target keywords and addresses user search intent. Optimize existing content and identify opportunities for new content creation based on keyword research and industry trends.
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Track and analyze key SEO performance metrics, including organic traffic, keyword rankings, backlink profile, and conversion rates. Generate regular reports and dashboards to provide visibility into SEO performance and ROI. Use data-driven insights to identify areas for improvement and optimization.
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Stay abreast of search engine algorithm updates, industry trends, and best practices to adapt strategies accordingly and maintain competitiveness in search results.
Client Communication and Team collaboration
Serve as the primary point of contact for clients regarding SEO initiatives, provide updates on campaign progress, address concerns, and offer strategic recommendations for improvement.
Work closely with cross-functional teams, including web developers, designers, content creators, and digital marketers, to ensure seamless integration of SEO efforts with overall digital marketing strategies.
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- Any Bachelor's degree in marketing, business, computer science, or related field.
- 3 - 5 years of experience in SEO, with a focus on content optimization
- Proven track record of success in developing and implementing effective SEO strategies that drive measurable results.
- Strong analytical skills and the ability to interpret data and insights to make informed decisions.
- In-depth knowledge of SEO tools and software, such as Google Analytics, Google Search Console, SEMrush, Moz, etc.
- Excellent communication and collaboration skills, with the ability to work cross-functionally and communicate effectively with stakeholders at all levels.
- Ability to stay organized, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
The Department of Finance and Accounting oversees the financial operation of the company and provides a wide range of services such as financial information and reporting, set-up and monitor internal controls, implement financial policies and procedures, billing and record keeping.
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- Product Strategy: Develop and communicate product vision, strategy, and roadmap.
- Requirement Gathering: Identify and prioritize product requirements through user research.
- Project Planning and Management: Define project goals, milestones, and manage timelines.
- Data Management: Oversee data collection, storage, and quality assurance.
- Machine Learning Models: Collaborate on AI algorithm development and model training.
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- Education: Bachelor’s or master’s degree in computer science, engineering, data science, or related fields with 5+ years’ experience as a product manager and at least 2 years in AI domain.
- Technical Knowledge: Strong understanding of AI, machine learning, and data analysis.
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- Managing a team of 3-4 engineers
- Hands on experience in Web applications and Mobile applications.
- 2+ years of professional experience working with React Native.
- 4+ years of professional software development experience.
- Should have experience in React.js as well
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- Meaningful experience working on large, complex systems.
- Familiar with Agile development methodology
- Should have strong fundamentals in React Native
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- Ensure and apprise stakeholders of technical feasibility, effort, and impact of implementations.
- Interact with clients to understand requirements.
- Able to convert business requirements to sizable tasks for developers to implement.
We have opportunities for Freshly Qualified CA's, Semi Qualified and Article with JVB & Co. |
Join us to obtain the expertise that will enable you to accomplish your professional career goals. |
We are specialized in : |
1) Internal Audit / Management Audit |
2) Enterprise Risk Management |
3) Internal Financial Control |
4) System Audits |
5) Bank Audits |
6) RERA Compliance |
7) Forensic Audits |
As a Software Engineer, you will build and scale Clockwork, creating an engaging experience for our users. As one of the first few engineers, you will work on 0 to 1 type projects, partnering closely with our product, design and business teams to build the future of Clockwork.
Responsibilities
- Write, test and deploy code to enhance our product
- Design software systems for new features
- Diagnose bugs and system bottlenecks as our product scales
- Work closely with product and design to define our roadmap
Qualifications
- 1+ years of professional experience as a software engineer
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
- Solid engineering, coding and problem solving skills
- Strong product/business sense
- Excited about working in a fast-paced, dynamic startup environment
Clockwork encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.


