Associate - Customer Solutions - Customer Service

About the organization:

Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.

Roles and Responsibilities:

• Providing counseling sessions to advise the student and their parents about their learning needs.
• Scheduling appointments and conducting online demo sessions daily including follow-up sessions.
• Understanding customer profiles & problems to explain the implications of ineffective learning methods.
• Creating the need for smart learning and advising student-parents to subscribe to solutions.
• Handling objections and negotiating prices to generate sales revenue.
• Continuously upgrading product knowledge and sales skills to exceed the growing sales target.

Requirements:

• Knowledge in E-Learning from K -12 to working professional courses
• Experience working with sales tools - CRM
• Excellent English verbal and written communications skills
• You are enthusiastic and willing to work relentlessly to achieve and exceed business targets.
• You thrive in a fast-paced ambiguous work environment.
• Ability to multitask, prioritize, and manage time effectively.

Company Overview

Igeeks is The One-Stop Learning Platform. Igeeks provide internship training on latest cutting edge technologies in the industry for easy placements of students. We provide hands-on experience on our real time projects to expose the students on the real world challenges and industry standards of implementing a project. With the guidance of Industry Experts, Online/Offline Courses and blended learning, it allows students to Learn Here and Lead Anywhere.

We helped thousands of students decide their careers. We guarantee that Igeeks is ‘the’ one-stop learning platform that provides students with all the resources needed to make them industry-ready. We aim to deliver our mantra “Everything Learning” to every household that is brewing an aspiring careerist.

We are looking for ambitious, self-driven, and extraversion, persistent individuals who can take higher education to the next level. We are looking for passionate interns who can understand the current education culture and work with our family.

About The Role

This job is an individual role in an employee centred culture, an area where an employee plays a role of spreading word about product, counselling students to increase the reach of IGEEKS. As a BDI/ BDT/BDA in IGEEKS, you're expected to find potential customers through cold calling, counsel the students to choose the right path, understanding perception & need of students, make them understand why Igeeks is unique and assist them to be one of the members at Igeeks.

Job Role : Business Development [Inside Sales/Marketing]

Roles And Responsibilities

• Work closely with the Sales and Marketing team in assisting the growth of the business by acquiring new business leads.

• Pitch and promote Igeeks's services to prospective clients

• Career counseling of prospective students and understanding their learning objectives to offer relevant Igeeks products to them.

• Build sales leads through referrals and cold calling to generate sales (monthly target/revenue oriented)

• Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives

• Set up meetings to prepare and deliver pitches to prospective clients

• Follow up with potential clients.

• Work with team members to identify and manage risks

Job Skills & Qualification

• Graduation in any degree

• Strong communication skills

• Critical and out-of-the-box thinking

• Excellent organizational and leadership skills

• Ability to perform well under pressure in a fast paced environment

• Ability to work in a target driven environment.

Internship duration : 1 ,2 or 3 months.

Develop server-side applications using NestJS and NodeJS.

. Should have great hands-on knowledge of TypeOrm.

• Design and implement APIs, web services, and database models.

• Collaborate with front-end developers and other team members to integrate user-facing elements with server-side logic.

• Optimize application performance for maximum speed and scalability.

• Implement security and data protection measures.

• Conduct thorough testing and debugging of applications.

• Troubleshoot and resolve issues, ensuring high application reliability.

• Stay up-to-date with emerging technologies and industry trends, and apply them to projects as necessary.

• Collaborate with team members, participate in code reviews, and provide constructive feedbacks.

• Follow best practices and coding standards to ensure high-quality and maintainable code..

Requirements:

• Bachelor's degree in Computer Science...

Job description

1. Candidate must have good communication and soft skills

2. Must have experience in domestic outbound sales.

3. Must have a zeal for acquiring maximum sales

4. Must have good convincing skills

5. Responding to inquiries concerning things or the organization

6. Posing questions to comprehend client necessities and close sales

7.. Acquiring and updating an individual's contact details.

8. Calling active or old customers to encourage the purchase of items.

9. Make calls regarding inbound and outbound sales.

10. Source new sales opportunities through inbound lead follow-up and outbound cold-call

11. Understand customer needs/requirements and pitch course

12. Meeting daily and monthly targets with respect to call volume and sales

Job Description:-

We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.

Qualifications

• Bachelor’s or higher degree in Computer science or related technical field
• 2-4 years of experience in developing UI components leveraging React.js
• Experience in eCommerce domain is an advantage

Job Summary
If you are passionate about technology, constantly seeking to learn and improve skillset, then you are the type of person we are looking for!
We are offering superb career growth opportunities, great compensation and benefits.
Java developers with only more than 7 Years of experience can apply.
Responsibilities and Duties

• Deliver tactical and strategic improvements to large scale Java/J2EE/Mobile based product
• Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems
• Design, develop and test Java-based solutions using common standards and frameworks such as JAXB, JAX-WS, JAX-RS, JPA, JavaEE, Spring, and Hibernate
• Maintain and update all existing J2EE applications as needed
• Translate software requirements into working and maintainable solutions within the existing application frameworks
• Implement the product's lifecycle: Design, development, quality, deployment, and maintenance
• Develop and adhere to best-practices for developing applications
• Continuously contribute to team performance improvement and collaboration
• Collaborate effectively across teams

Benefits
Alternate Saturdays-Off!
Working Saturdays are Half-days!

Weekly Lunch
Birthday Celebrations
Festival Celebrations
Diwali Bonus
Annual Picnic
Healthiest and easy-going working experience with motivating team members.