
Associate - Customer Solutions - Customer Service

About Branch International
About
Branch delivers world-class financial services to the mobile generation. With offices in San Francisco, Lagos, Nairobi, Mumbai and Mexico City, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world's emerging middle class to access banking options and achieve financial flexibility.
Branch's mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. Most recently, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms.
Our mission is to deliver world-class financial services to the mobile generation.
We're interested in the rising stars with a worldly perspective, a deep interest in financial technology, and an appetite for growth.
Why Branch?
The future looks bright:
We've built a profitable business model, secured multiple rounds of funding, and already disbursed millions of loans. Now it's time to scale exponentially.
Passion is rewarded:
We're not just building a new gadget or solving for far-out futures – we're designing financial services that impact real people, communities and economies.
Your work matters:
Our teams are lean and agile which means every person not only contributes but can leave a lasting mark on the product, the business, and the lives of our global customers.
Challenges await:
The work we do at Branch isn't superficial or easily tackled – it's a real utility for people and with that comes tough challenges. That's why we need the best minds on the forefront of our mission.
More than just a paycheck
While we believe interesting work is the best reward, we also like to incentivize our employees with unlimited time off, discretionary travel to global offices, equity, and more.
Get out of your bubble
We don't solve problems for people, we solve problems with people. As part of Branch, you'll get to work in exciting places and meet people from all over the globe. And yes, you'll want to have a passport handy.
Company video


Candid answers by the company
Branch makes it easy for people to access a loan, anytime, anywhere. People can complete the application in seconds and receive loan straight into their bank account. Visit our website to learn more.
Product showcase
Photos
Connect with the team
Similar jobs
Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 2 years of professional graphic design experience.
· Experience in the e-commerce, jewelry or luxury industry is ideal.
· Good to have experience in marketing or advertising agency.
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
About Buildesk
Buildesk is revolutionizing the real estate industry with our cutting-edge Sales & Payment Management solutions. Our integrated ERP and CRM platform empowers developers and brokers to streamline their processes, maximize efficiency, and achieve measurable results. At Buildesk, we are not just a company—we are a close-knit team driven by innovation, collaboration, and a shared vision of transforming real estate sales. With our presence in Tier 1, Tier 2, and Tier 3 cities, and global presence, we’re growing rapidly, offering unmatched opportunities for personal and professional growth.
What You’ll Do
As a Business Development Executive, you will:
• Build strong, meaningful relationships with real estate developers and brokers to showcase the value of Buildesk’s solutions.
• Identify and seize new market opportunities, leveraging your network and regional expertise.
• Develop and execute strategic sales plans to achieve and exceed individual targets.
• Present, pitch, and negotiate deals with CXOs, Promoters, and Directors, driving them to closure.
• Provide insights that shape our offerings, ensuring alignment with client needs and market demands.
• Collaborate with cross-functional teams to ensure client success, satisfaction, and retention.
• Take on a consultative role, guiding clients to solutions that directly address their business challenges.
What We’re Looking For
We need a dynamic individual who brings:
• Proven Success: 2+ years of direct ERP/CRM sales experience with a demonstrated ability to meet and exceed targets.
• Industry Knowledge: Deep understanding of the real estate industry’s unique challenges and needs.
• Sales Expertise: Confidence in engaging and closing deals.
• Regional Acumen: Strong network and familiarity with cultural nuances in allocated geographies.
• Exceptional Communication: Fluency in English and Regional Language; Hindi language skills are a bonus.
• Team Player: A collaborative mindset with the drive to contribute to a growing, vibrant team.
• Energy & Passion: Self-motivation, eagerness to learn, and a relentless focus on achieving results.
Key Responsibilities
As a Sales Specialist at Buildesk, you will be responsible for driving growth, managing leads, and contributing to the success of the team through the following key activities:
1. Lead Generation & Market Research
- Outbound Visits: Proactively conduct field visits to generate fresh leads and identify potential business opportunities.
- Strategic Partnerships & References: Establish and nurture relationships with strategic partners and leverage market references to expand the lead pool.
2. Lead Qualification
- Inbound Lead Qualification: Review and assess inbound leads, ensuring they meet our target criteria to move forward in the sales process.
3. Demo & Negotiation
- Product Presentations: Conduct in-person product demos to engage prospects, demonstrating how Buildesk’s solutions can benefit their business.
- Deal Closure: Lead negotiation discussions with prospects and close deals independently, with the option to collaborate with senior team members on highpotential leads.
4. CRM & LMS System Management
- Daily Updates: Use our CRM and LMS systems to log all interactions, updates, and progress on leads daily. Ensure data accuracy and completeness.
5. Daily Reporting
- Activity Reporting: Submit daily reports on your activities and progress to senior management, ensuring transparency and accountability.
6. Ownership & Target Achievement
- Ownership: Take full responsibility for your assigned targets, activities, and results.
- Weekly Targets: Meet or exceed weekly targets, with a focus on lead prospecting and deal closures.
Why Join Buildesk?
• Culture of Growth & Innovation: Be part of a dynamic, collaborative team where your ideas are valued, and your contributions drive real change.
• Exciting Career Growth: As a top performer, you'll have the unique opportunity to lead international sales and consulting, opening doors to global career advancement.
• Consultative Approach: At Buildesk, you’re not just selling—you’re consulting, helping clients solve real business challenges with our cutting-edge solutions.
• Impactful Work: Your efforts will directly contribute to transforming the real estate industry, empowering clients to streamline operations and increase efficiency.
• Recognition & Rewards: Competitive compensation and clear career progression pathways that recognize and reward your achievements.
• Continuous Learning: Access to programs designed to help you grow both personally and professionally, fostering an environment of constant improvement.
• Team Collaboration: Work in a team-oriented environment where collaboration and innovation are key to our success. Every member’s contributions are valued, and your input will shape our future.
Join us in transforming the real estate landscape while building your career with a company that values growth, innovation, and collaboration.

We are looking for a talented and enthusiastic MERN Stack Developer to join our development team. As a MERN developer, you will be responsible for building and maintaining full-stack web applications using MongoDB, Express.js, React.js, and Node.js.
Core Responsibilities
· Develop, test, and maintain full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
· Design and implement robust, scalable, and secure RESTful APIs and backend services.
· Collaborate with UI/UX designers to build responsive, intuitive, and user-friendly web interfaces.
· Optimize applications for performance, speed, and scalability.
· Write clean, well-documented, and maintainable code following best practices.
· Participate in code reviews, team discussions, and agile ceremonies to ensure high-quality software delivery.
· Bonus skills: Familiarity with TypeScript, Docker, and CI/CD pipelines is a strong plus.
· Experience with cloud platforms such as AWS will be considered an added advantage.
Key Requirements
· 2 - 3 years of hands-on experience in full-stack development using the MERN stack.
· Proficiency in React.js, Node.js, Express.js, and experience with both PostgreSQL and MongoDB.
· Strong foundation in JavaScript, along with HTML5 and CSS3.
· Experience integrating and working with REST APIs and third-party APIs.
· Familiarity with Git and collaborative version control workflows.
· Solid problem-solving, debugging, and analytical skills.
· Experience working in an Agile/Scrum development environment.
Job Description: Senior Community/Operation Manager
Company Description:
Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.
Position Overview:
As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.
Responsibilities:
Operations Management:
Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.
Coordinate property showings, tours, and inspections for prospective tenants.
Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
Facilitate lease negotiations and follow up on lease renewals.
Track leasing inquiries and maintain a database of potential tenants.
Maintain communication with management, staff, and vendors for smooth operations.
Monitor budgets, forecasts, and implement checks to mitigate operational risks.
Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.
Implement and manage operational processes to enhance efficiency and tenant satisfaction.
Develop and oversee the execution of operational plans and strategies.
Tenant Relations and Customer Service:
Build and maintain strong relationships with tenants.
Address tenant inquiries, concerns, and complaints effectively.
Conduct regular meetings and feedback sessions to improve service delivery.
Support tenant onboarding and retention efforts throughout the lease term.
Act as a point of contact for operational needs and manage client relationships.
Fitout and Facility Management:
Collaborate with tenants and contractors for office fitouts.
Ensure compliance with building codes and tenant improvement guidelines.
Oversee construction, installation, and inspection of tenant improvements.
Schedule and oversee property maintenance, repairs, and service contracts.
Handle tenant requests promptly to maintain satisfaction and compliance with regulations.
Vendor and Pantry Management:
Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
Obtain bids, negotiate contracts, and ensure timely delivery of services.
Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
Ensure cleanliness and organization of pantry and office spaces after meetings and events.
Admin and Office Management:
Manage office supplies, equipment procurement, and vendor relations.
Organize and maintain leasing documentation and records.
Coordinate meetings, appointments, and events for internal and external stakeholders.
Handle correspondence via emails, calls, and letters.
Oversee facility management to ensure office spaces are clean and organized.
Manage the travel desk, petty cash, and promptly resolve administrative issues.
Immediate Opening || Switch / Online Testing || Pune / Chennai
Greeting from Verinite Technologies Pvt LTD.
G'day to you, we trust you are well.
We have an Opening for Switch/ Online Testing @ Pune/ Chennai
Looking for candidates who can join us in short notice * Joining bonus available.
WHO IS Verinite?
Verinite is a Consulting, IT services & Information Security Company catering to the clients in banking domain. The core domain expertise is concentrated towards cards, payments, core banking and lending solutions. Verinite provides complete range of Consulting and IT services by leveraging the domain, application and technology expertise.
For more details visit http://www.verinite.com/
Essential Skills for a Job Role:
- Looking for a candidate with having experience as in Switch (Online Testing).
- Candidate should have good knowledge in Acquiring and Issuing concepts of credit cards.
- Candidate should have strong knowledge in Authorizations, ISO messages and its data elements.
- Candidate should be good in transaction processing, merchant settlements. Scheme and Interchange fees.
- Candidate should have basic understanding of Merchant on boarding, ATM and POS device testing.
- Candidate should have worked in Online and Offline scheme certification testing with Visa and MasterCard.
- Should have basic knowledge of CMS (Host systems). How transactions are processed in CMS.
- Should have knowledge about Simulator configuration, setup and connection with Host system.
- Should have good communication skills and coordination with client.
- Good to have experience in Smart Vista,Postilion.
We do have various opening in cards and payment domain (Fintech), you can refer your colleagues, relatives as well.
Open Positions: https://verinite.com/current-openings/


We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.
To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of Core PHP and web framework CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
duration - 4 months
skills - canva , UI/UX , designing, creative writing, english proffiency (written and spoken)
experience - freshers/graduates can apply
stipend- 5000
This a Delhi based internship which will be conducted in hybrid mode.

Years of Exp : 4 - 8yrs
Job Location: Mumbai/Bangalore
Job description:
We are looking for a Sr. Back end web developer/Lead passionate towards building high
performance web applications which can scale for B2C businesses. We are looking for
self-driven individuals who love to find innovative solutions and can perform under pressure. An eye for details and being proud of produced code are the must have attributes for this job.
Responsibilities.
●You will be responsible for converting Product team requirements to modular, testable and efficient code.
●You will be required to design and implement data storage solutions (Databases, caching
layers etc).
●You will also be required to cater to NFRs related to security and performance.
Skills
●At least 5 years of experience in working on NodeJS/Java/Ruby
●Proficiency in RDBMS such as MySQL/PostgreSQL.
●Experience of building/deploying applications on AWS is a definite advantage.
●Familiarity with some ORM (Object Relational Mapper) libraries like Sequelize is required.
●Experience in some NoSQL databases (e.g. DynamoDB/Elasticsearch/Redis Cache etc) is a definite plus.
●Good understanding on architectural patterns (e.g. MVC) is required.
●Good communication and analytical skills are the basic needs for this role.
●An urge to create awesome applications that people will enjoy using is a must.
●Other technologies : MySQL , Redis, AWS, Microservices, REST API .
●Knowledge of Javascript is preferable.
●AWS or some cloud experience.
●Should have built web application technology.
●Should have understanding of DevOps and Database.
●Should have done application performance tuning.
Qualification:
●Engineering graduates from Tier I or II institutes.
●B.E/ B.Tech/ MCA/ ME/ M.Tech


