MIS Executive

🧑‍💼 Position: Telesales Executive

📍 Location: New Delhi – 110044

💼 Industry: BPO / Telesales / Voice Process

🗣️ Language Requirement: Bengali (Fluent)

✅ Key Requirements:

1. Minimum Qualification: 12th Pass (Higher Secondary)
2. Experience: Minimum 1 year of experience in an outbound sales process
3. Strong communication and convincing skills
4. Excellent verbal clarity and diction
5. Ability to handle high call volumes and customer interaction confidently

⭐ Preferred Skills:

• Fluency in Bengali is mandatory
• Prior experience in BPO voice processes is preferred

💰 Compensation:

• ₹25,000 CTC + Attractive Incentives
• Performance-based incentive structure

With over 20 million registered users, Our company is India's Largest Cashback & Coupons site backed by honourable Mr Ratan Tata & one of India's leading VC firms Kalaari, Ratan Tata, Korea Investment Partners andAffle (last raised 130 Crores INR Series C Funding in November 2022). With a 200-250 INR crores revenue run rate, we are on track to be India's next unicorn.

Our company is a one-stop destination for savings on all online shopping, enabling members to compare prices, earn Extra Cashback and get free coupons across 1000+ e-commerce sites like Flipkart, Amazon.in, Tata CliQ, Myntra, Nykaa Fashion etc. At our company, we offer a casual but fast-paced environment where creativity and effective teamwork are rewarded. Because of our relatively flat management structure, our employees are able to get close to the heart of our business and are empowered to make a real difference to what we do and how we do it.

Are you a QA Appium Automation Testing Expert? Are you able to automate testing for complex flows to create a perfect bug free product that will be used by Millions?

Have you worked on eCommerce and Digital websites that get millions of traffic? Are you strong with building Automation Frameworks like Page Object Model, Hybrid model etc? Are you good at being hands-on Automation Tester and individual contributor?

Must have skills:

Minimum 5 years experience in testing.

The last 4 years should have been in Mobile App testing using Appium.This is the main requirement, that the candidate is doing automation testing for the Mobile Application (Android & iOS) using Appium.

Should have tested in various devices and experience in Saucelabs is a plus

Should have done API Automation Testing for Mobile apps

Good understanding of Java Programming language, Basics of Java and OOPS concepts

Good in Appium basics, architecture and other areas

Should have experience in mobile testing and setting up automation frameworks for this

Design, implementation and delivery of scalable, maintainable, configurable and robust test automation frameworks

Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage

Should have strong knowledge of continuous integration tools like Hudson and Jenkins 11 Strong understand of testing and automation best practices 12 Willingness to learn new technologies, approaches and test tools

Why Join Us :

Start-up EnvironmentWork with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

Compensation & Benefits - Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

Cool PerksCome and get to join us for in-house events, team outings, dinner catch ups, and much more.

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to CK's value. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

About us:

TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.

We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Who are we looking for:

We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.

Mandatory technical skills:

• Proven working experience (Min 3 years) in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box & black box testing and automated testing tools
• Technology hands-on Selenium, Javascript, and SQL Scripting is a must
• Experience with Restful API testing – Postman jetpack, RestAssured
• Experience with performance/load/stress testing
• Experience in all stages of application testing including UI, backend, functional, regression
• Experience working in an Agile/Scrum development process

Other

Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude

Comfortable working in a start-up environment

The position is based in Pune, India.

Key Responsibility Areas:

Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex Web applications, operating systems, wired and wireless networks, and mobile applications/devices Delivering targeted and intelligence led security penetration testing through a robust testing methodology and process Craft and develop scripts, frameworks, tools, and the methods required for facilitating and executing sophisticated charges, emulating malicious actor behavior sought at avoiding detection Conduct security assessments on a wide variety of technologies and implementations Develop and maintain security testing plans Maintain and evolve a mature set of security penetration testing and internal Red Team processes covering all areas of technology Automate penetration and other security testing on networks, systems and applications Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk Produce actionable, threat-based, reports on security testing results Act as a source of direction, training, and guidance for less experienced staff Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors and regulators Foster and maintain relationships with key stakeholders and business partners

Required Skills:

2 to 6 years of experience in information security with web application and network penetration testing experience Fluent in common cyber security domains such as cloud security, access control, encryption, identify management, security operations, application security, penetration tests, endpoint security, vulnerability management, threat intelligence Strong understanding of OWASP top 10.

Experience or knowledge of IT security risk assessments and gap analysis In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell) Hands on experience with testing frameworks such as the PTES and OWASP Experience of functional testing, UI/UX testing and manual testing, Load, Performance testing across multiple browsers and devices Hands-on experience in designing and writing test automation scripts using test automation frameworks and knowledge on API Testing Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud

Qualification: Masters/Bachelor’s Degree

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.

- Graduate degree in Engineering, Business, MBA is Plus

- Understanding of Fintech & lending domain across the country is a plus

- Excellent written and verbal skills and good knowledge of Excel

- Ability to work in cross-functional teams

- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.

- Understand various analytics of our customers and craft and implement strategies to grow.

- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail

platforms.

- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.

- Owning Expansion within the set of assigned accounts.

- Work to develop and circulate the set of best practices that will be the foundation of this growing

team.

- Drive customer decision making by aligning Paytail’s value proposition with corporates problem

statements.

- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.

- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best

possible customer experience.

- Thoughtful and empathetic by nature.