General Manager - Sales - IIT/NIT/IIM

Role & Responsibilities

Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Gender) : Female candidates are highly preferred

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge

team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Paid Media Executive

Experience Level: 2+ Years

Location: Bangalore, Karnataka (On-site).

Responsibilities:

● Budget Handled on Google AdWords, Facebook Ads, Instagram Ads.

● Proven track results of Ad creation, execution and monitoring.

● Well aware of Meta ads, Instagram Ads, Google Ads, LinkedIn Ads, Facebook business manager.

● Create and manage content marketing strategies.

● Forecast marketing campaign growth and ROI for marketing campaigns

● Keep abreast of new social media sites, web technologies, and digital marketing trends; implement these new technologies in developing campaigns and update current campaigns to include new information.

● Drive traffic, generate leads to company pages.

● Adhering closely to deadlines & to budget, developing and revising ideas, and implementing projects.

Job Title: Senior iOS Software Developer

Location: Tardeo, Mumbai

Job Description: We are seeking a highly skilled and experienced Senior iOS Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality iOS applications. You will collaborate closely with cross-functional teams, including product management, design, and backend engineering, to deliver innovative and user-friendly mobile experiences. As a senior developer, you will also mentor junior developers, contribute to architectural decisions, and ensure the scalability and performance of our mobile applications.

Key Responsibilities:

• Design and Development: Lead the design and development of complex iOS applications for a diverse range of verticals including Finance, retail and Healthcare from concept to release, ensuring a seamless user experience.
• Architecture: Make architectural decisions, design scalable solutions, and optimize performance across a range of iOS devices.
• Collaboration: Work closely with product managers, designers, and backend engineers to define, design, and ship new features.
• Code Quality: Write clean, maintainable, and efficient code following best practices for software development, including unit testing and continuous integration.
• Mentorship: Provide technical guidance and mentorship to junior developers, fostering a collaborative and learning-driven environment.
• Problem Solving: Identify and resolve performance issues, bugs, and other technical challenges, ensuring the stability and responsiveness of applications.
• Innovation: You , and actively contribute to the continuous improvement of our development processes.
• Documentation: Create and maintain technical documentation to support development processes, onboarding, and knowledge sharing.

Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
• Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.
• Technical Skills:
• Proficiency in Swift and Objective-C.
• Solid understanding of object-oriented programming
• Knowledge of memory management and multi-threading
• Experience with embedded databases and other system data stores
• Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.
• Good knowledge of performance limits and characteristics
• Good sense of UI design execution principles
• Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.
• Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.
• Experience with version control systems, preferably Git.
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Implementation of automated testing platforms and unit tests, benchmarking and optimization
• Understanding of Apple’s design principles and interface guidelines.
• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Leadership experience or potential to lead projects and teams.

Preferred Qualifications:

• Experience with modern iOS tools and frameworks such as SwiftUI and Combine.
• Knowledge of iOS accessibility features and best practices.
• Familiarity with y best practices.
• Experience with automated testing frameworks like XCTest.
• Contributions to open-source projects or active participation in the iOS developer community.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Location Type:

• In-person

Schedule:

• Day shift

Ability to commute/relocate:

• Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Key Responsibilities:

- Actively seek out new sales opportunities through cold calling, networking, and social media

- Set up meetings with potential clients and pitch them to take PlanetSpark trial classes

- Negotiate and close deals, while providing exceptional customer service

- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.

MTX Group Inc. is seeking a motivated Technical Lead - AI to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Extensive research and development of new AI/ML techniques that enables learning

              the semantics of data (images, video, text, audio, speech, etc) 

• Improving the existing ML and DNN models and products through R&D on cutting edge technologies 
• Collaborate with Machine Learning teams to drive innovation of complex and accurate cognitive system 
• Collaborate with Engineering and Core team to drive innovation of scalable ML and AI serving production platforms 
• Create POCs to quickly test a new model architecture and create improvement over an existing methodology 
• Introduce major innovations that can result in better product features and develop strategies and plans required to drive these 
• Lead a team and collaborate with product managers, tech review complex implementations and provide optimisation best practices 

What you will bring:

• 4-6 years of Experience 
• Experience in neural networks, graphical models, reinforcement learning, and natural language processing 
• Experience in Computer Vision techniques and image detection neural network models like semantic segmentation, instance segmentation, object detection, etc 
• In-depth understanding of benchmarking, parallel computing, distributed computing, machine learning, and AI 
• Programming experience in one or more of the following: Python, C, C++, C#, Java, R, and toolkits such as Tensorflow, Keras, PyTorch, Caffe, MxNet, SciPy, SciKit, etc
• Ability to perform research that is justified and guided by business opportunities 
• Demonstrated successful implementation if industry grade AI solutions in the past
• Ability to lead a team of AI engineers in an agile development environment 

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others