Started in 2015, this lifestyle and accessories startup has taken over the consumer electronics sector in India. Our client has a product range that includes an extensive catalog of headphones, speakers, travel accessories, and modern earphones. It believes in providing cutting edge electronic products stamped with durability and affordability.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Increasing efficiency of return center, looking at process from unloading to put away and measure each stage
- Planning of spares - packaging for return
- Ensuring zero stock out for spare and packing material
- Working on efficiency of testing center and ensuring all goods repacked are in line with company standard
- Working with warranty team for forward guidance on what will come as return so warranty stock can be planned
- Reconciling debits issued by Amazon, Flipkart and Myntra and tracking advance shipping notice and ensuring that these are GRN , if not received in 15 days then raising a case with respective partner and tracking the entire life cycle with finance
- Managing Inventory accuracy and cycle count to ensure zero stock pilferage
- Raising tickets for shortages received viz a viz debit notes issued
- Mandatory to have specialization in return management and good planning skill and data driver approach
- Data driven mindset , should be have analytical bent of mind to reduce returns
- Should have worked in operations driven company with good analytic and problem solving capabilities
- Six sigma certified
- Strong with excel
- MBA from a good institute
- Esop can be given based on performance
- Minimum 4 year experience into high volume operational businesses
- Preferably from e-commerce domain
About Disruptive Electronic Accessories Brand
Similar jobs
We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.
Key Responsibilities:
- Ensure all systems operate smoothly and align with our quality standards.
- Maximize the efficiency of all business procedures.
- Establish production KPIs and conduct quality assessments.
- Monitor daily operations and address potential issues when they arise.
- Build processes that meet our business objectives and ensure compliance.
- Coordinate with the HR department to ensure our hiring plans meet our business needs.
Requirements:
- Previous experience as a Business Operations Manager or in a similar role
- Good knowledge of operations management
- Experience with forecasting models
- Experience with databases and project management software is preferable
- The ability to interpret financial data and allocate budgets will be an added advantage
- Exceptional communication skills
- Demonstrate strong team management and mentorship skills
DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.
Duties and Responsibilities:
- Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
- Assist to develop and implement demand generation plans to grow site revenue.
- Liaise with Designer Team on artwork requirements and monitor deadlines for completion
- Responsible for stock inventory accuracy and to address any discrepancy.
- Assist Customer Relations department on product knowledge.
- Logistic coordination when required.
- Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
- Involved in product listing, updating pricing & promotion on company’s website.
- Monitor Orders from initiation to completion and raise flags whenever required
- Monitor Service vehicles route plan and report deviations.
- Generate analysis and sales reports on regular basis.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Head on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
Desired Profile:
- Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication, Excel and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
- Experience working on Google and web analytics
- Support evaluating and executing SEO strategies
- Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
- Ability to develop systems, processes and infrastructure related to logistics.
- Implemented lean processes and innovative technology solutions to improve automation and productivity
- Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business
Task:
- Make documentations with formatting and in proper detailing
- Basic knowledge on Excel working with formula handling & reporting.
- Need to do multitasking, able to deliver tasks on time with expected quality
- Candidate should have thinking out of the box which supports the department to deliver good results in the pre-defined processes.
- Needs to be quick learner and able to come up with own thoughts on the tasks explained/shared to deliver good results
- Work closely with German team for operative processes/execution/deliverables.
- Flexible to adopt the changes in terms of processes/task handling.
- Knowledge on order fulfillment processes, managing support content on the website, inputs on support handling processes are added advantage.
We wish:
- At least bachelor in any stream or equivalent experience
- At least 1 year of experience in MS-Excel or similar office tools – is preferred
- Knowledge on VB script, macros is preferred
- Documentation skills
- Good Communication skills, at least speaking in English is required
- Good analytical skills
- Eager to know/experiment new technology and tools
- Web Browsing , ability to search quick results from web
- Experience on process documentation & presentation is preferred
- Ability to work independently with little or no daily supervision
- Out of box thinking and quick learner with willingness to learn new things
We Offer:
- Freedom to realise your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
Key Responsibilities
- Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
- Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
- Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
- Support for organizational process/workflow definitions
- Contribute/Coordinate process improvement activities.
- Process facilitation for projects/business activities/support functions
- Support for organizational data collection and analysis
- Assistance for organizational tools maintenance
- Promote /Support organizational library (Knowledge Repository)
- Effective/Inspirational trainer for organizational process
Candidate Profile:
- Expert in CMMi Level 5 Services 2.0 model.
- Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
- Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
- Quality experience in Infra Services and Security services business
- Ability to understand business requirements and to design suitable process.
- Ability to identify gaps/improvement opportunities/risks in existing QMS.
- Knowledge of organizational data collection methods and analysis
- Ability in planning, coordinating, and conducting internal audits.
- Ability in serving business activities/projects as a process facilitator.
- Excellent communications skills
- Excellent MS Office Skills
- Well versed with latest trends in quality assurance and quality control.
- Implementing organic farming on lands.
- Supervising the farmers of the concerned project.
- Supervising crops from time to time.
- Leading institutional sales for our own crops
- Implementing the Internal Controls for organic production.
- Maintaining the records.
- Submitting the project data compiled to higher authorities.
- Maintaining a random check of the internal inspections.
What you need to have:
- Highly motivated individuals to augment our aggressive growth plan.
- Good knowledge and experience in organic farming.
- Should possess good communication skills with an ability to initiate, acquire and build long-term.
- Should be a good team player with multitasking abilities.
- Technical Competencies:
- Knowledge of seasonal crops
- Knowledge of agricultural products like pesticides, fertilizers, Biopesticides.
- Knowledge of agricultural dealers, market, etc.
- Knowledge of customer mapping
- Knowledge of sales promotional activities/ promotional schemes
- Knowledge of customer relationship management
- Behavioral Competencies:
- Self-motivation drive of achievement
- Prospecting Skills
- Communication skills (Written verbal)
- Presentation skills
- Convincing persuasion
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.
- Setting up cross functional teams that do Product and Packaging Development, Literature search/Monograph generation, Consumer and Clinical Validation, Regulatory support
- Establishing feasibility and Manufacturing Scale up/ Commercialization on Project/product basis and over see their management
- Locating new Ingredients (both actives/formulation agents) that can add value to the innovations and build USP for the product.
- Challenging the team to understand and pick ideas form Traditional knowledge (both ingredients/Recipes/Processes) and adopting them in new products.
- Driving the Innovation Strategy for the company
- Driving value improvement programs in the company to optimize cost and benefits.
- Looking at partnerships with external eco system to accelerate innovation plans including getting them to do NPD and provide lead products.
- Training and capability building of the team
- Setting up of a need based Formulation development R&D infrastructure and Facility for the company to initiate in-house R&D
- Developing and implementing a robust QA for 3P suppliers and implement them same.
What you need to have:
- 7-15 years of R&D Experience in Naturals, Ayurveda, Personal Care at a Group/Team Leader or Head level.
- Fully operational on R&D and Product development related activities.
- Good knowledge of International (specifically US) and Indian regulations
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Coming up with innovative ideas for packaging which enhance attractiveness, improve functionality, deflate shipping costs and reduce overall costs of production.
- Coordinating with designers and other members of the content team to come to an optimal design/packaging solution.
- Maintaining records of packaging requirements, predicting packaging requirement based on information supplied to you to ensure we never have to stock out due to lack of packaging/delayed delivery.
- Negotiating with vendors to get the lowest rates possible with the best quality possible.
- Coordinating with vendors to ensure all requirements are conveyed to them and they meet delivery timelines.
- Visiting the facility of the vendors to conduct a strict quality check.
- Ensuring every single piece of packaging delivered to the office is fully checked and only high-quality output is accepted.
- Teaching packaging staff the right way of packaging the products manually and maintain a strict quality check there as well.
- Ensuring risk diversification by way of vendor diversification - find more and better vendors to continually optimize packaging.
- Proactively coordinating with the marketing teams as well as the product team to predict packaging requirements and ensuring supply of packaging well in advance.
- Being responsible and taking complete ownership of QC of the packaging material and ensuring it is executed by team members in the most efficient and effective manner possible.
- Packaging Procurement and Coordination:
- Collaborating with Design team, Brand Development, Supply Chain, Procurement, Product development and Packaging Suppliers, to drive consumer focused innovative and optimized packaging solutions.
- Ensuring packaging is “fit for purpose” and compatible with FDA regulations/regulations of a specific geography.
- Being responsible for on time packing as per packing plan.
- Coordinating with quality and warehouse departments to monitor and document everyday activities of units and ensure efficient working of both manufacturing and packaging department and ensure continuous improvement in the same.
- Taking ownership of sample development and quality assurance and getting approvals from respective authority/manager.
- Understanding of ‘package & product’ relationship, in terms of shelf life, transportation, physical/climatic hazards and brand identity.
- Preparing and developing vendor technical/design briefs where required, working closely with vendors.
- Delivering packaging which not only meets the required quality and technical standards, but also creates a luxurious experience for the customers and establish brand positioning and loyalty.
- Partnering with packaging vendors, and material suppliers, globally, for the development of packaging components.
- Receiving of material with proper documentation.
- Managing assigned packaging projects, with minimal guidance, working with cross category teams to gather requirements, ensuring packaging meets the packaging brief, Quality norms, and is delivered on time, in full.
- Constantly innovating design, techniques and processes and identification of new vendors to fulfil new and continuing project requirements.
- Conducting QC of all packaging materials and get it approved from design team.
- Warehouse and Inventory Ops:
- Maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Maintaining and monitoring inventory of supply and products.
- Minimizing inventory loss by incorporating best supply chain practices.
- Making improvements and managing inventory life cycle.
- Complying with state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
- Safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Controlling inventory levels by conducting physical counts; reconciling with data storage system.
- Maintaining physical condition of warehouse by planning and implementing design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Achieving financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Completing warehouse operational requirements by scheduling and assigning employees, following up on work results.
- Maintaining warehouse staff by orienting, and training employees.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- Looking for a candidate with 0-3 years of experience in supply chain with clear understanding of packaging, materials, equipment, warehouse ops and inventory management.
- Must be proficient in vendor management, Negotiation, Quality Check (production aesthetic), Global sourcing, Communication.
- Basic understanding of costing, warehouse and inventory management, procurement.
- Having a superlative sense of aesthetics will be critical.
- Being able to contributes to the business positively and is actively looking for challenging environment.
- The candidate should be energetic, have a sense of ownership and ready to unlearn and learn.
- Added advantage:
- Experience in Personal care / cosmetic / luxury packaging.
- Capable of handling projects and decision making independently understanding on Design principles, and should be strong on project execution skills.
- Knowledge of excel.
- What is in it for you?
- Enjoy industry standard salaries, but, better than industry standards annual growth rates (based on performance, of course).
- Claim the opportunity to grow into a leadership role.
- Get a chance to become a critical part of a very unique global experience and build a distinctive brand that stands-out amidst a crowd of beauty and wellness products across the globe.
- Enjoy the satisfaction of spreading the power of one of the crowning glories of Indian heritage- the science of Life: Ayurveda, in a way that has never been attempted before.
- Gain the experience of working for an international market and thereby, stay abreast if not ahead of global trends.
- Work in a fast-growth, hyper-focused company with a variety of people from very different walks of life.
- Before you apply, please take note of the following:
- Please value your time as well as ours and read through the entire company and job description.
- Do your research, go through the company website before you apply. You may also visit the company links to understand what we do better.
- Please do send in a detailed CV and links to your work. Applications without links / samples / complete portfolio may not be considered.
- Manages day to day business of the operations department
- Oversees operational processes while looking for improvement opportunities
- Anticipates & tracks operational risks and provides strategic solutions
- Works with sales teams to help set and meet daily and quarterly goals.
- Plays a significant role in long-term planning and implementing quality control processes.
- Works closely with COO on other special planning and departmental projects.
- Oversees and reports weekly, monthly, quarterly, and annual metrics.
- Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
- Collaborates with transitions and onboarding team as needed.
If you want accelerated growth & a steep learning curve, AskMisha is the place to be.
Job Description
Create intelligent dashboards and analytics for business team using advanced excel/access and powerpoint
Understand the sales and leadership metrics and create business reports with insights and recommendation
Maintain documentation related to reports/procedures and personal tasks
Collaborate with internal team for required inputs within deadline
Perform quality checks for data correctness and execute with fine attention to details
2-5 years of industry experience in MIS reports
Proficiency in advanced excel including Macros
High attention to details with ability to keep track of the assigned tasks
Willingness to work on flexible hours, ability to plan, estimate deadlines, prioritize workload
Skills required:
1. Advanced excel knowledge
2. Practical knowledge of Macros
3. Graduation is necessary
4. Min. experience of 2-3 years