11+ Service Integration and Management Jobs in Delhi, NCR and Gurgaon | Service Integration and Management Job openings in Delhi, NCR and Gurgaon

Company Description

Krish is committed to enabling customers to achieve their technological goals by delivering solutions that combine the right technology, people, and costs. Our approach emphasizes building long-term relationships while ensuring customer success through tailored solutions, leveraging the expertise and integrity of our consultants and robust delivery processes.

Location           :             Mumbai – Tech Data Office

Experience      :             5 - 8 years.

Duration          :             1-year contract (extendable)

Job Overview

We are seeking a highly skilled Sales Engineer (L2/L3) with in-depth expertise in Palo Alto Networks solutions. This role requires designing, implementing, and supporting cutting-edge network and security solutions to meet customers' technical and business needs. The ideal candidate will have strong experience in sales engineering and advanced skills in deploying, troubleshooting, and optimizing Palo Alto products and related technologies, with the ability to assist in implementation tasks when required.

Key Responsibilities

Solution Design & Technical Consultation:

• Collaborate with sales teams and customers to understand business and technical requirements.
• Design and propose solutions leveraging Palo Alto Networks technologies, including Next-Generation Firewalls (NGFW), Prisma Access, Panorama, SD-WAN, and Threat Prevention.
• Prepare detailed technical proposals, configurations, and proof-of-concept (POC) demonstrations tailored to client needs.
• Optimize existing customer deployments, ensuring alignment with industry best practices.

Customer Engagement & Implementation:

• Present and demonstrate Palo Alto solutions to stakeholders, addressing technical challenges and business objectives.
• Conduct customer and partner workshops, enablement sessions, and product training.
• Provide post-sales support to address implementation challenges and fine-tune deployments.
• Lead and assist with hands-on implementations of Palo Alto Networks products when required.

Support & Troubleshooting:

• Provide L2-L3 level troubleshooting and issue resolution for Palo Alto Networks products, including advanced debugging and system analysis.
• Assist with upgrades, migrations, and integration of Palo Alto solutions with other security and network infrastructures.
• Develop runbooks, workflows, and documentation for post-sales handover to operations teams.

Partner Enablement & Ecosystem Management:

• Collaborate with channel partners to build technical competency and promote adoption of Palo Alto solutions.
• Support certification readiness and compliance for both internal and partner teams.
• Participate in events, workshops, and seminars to showcase technical expertise.

Skills and Qualifications

Technical Skills:

• Advanced expertise in Palo Alto Networks technologies, including NGFW, Panorama, Prisma Access, SD-WAN, and GlobalProtect.
• Strong knowledge of networking protocols (e.g., TCP/IP, BGP, OSPF) and security frameworks (e.g., Zero Trust, SASE).
• Proficiency in troubleshooting and root-cause analysis for complex networking and security issues.
• Experience with security automation tools and integrations (e.g., API scripting, Ansible, Terraform).

Soft Skills:

• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences.
• Strong analytical and problem-solving skills, with a focus on delivering customer-centric solutions.
• Ability to manage competing priorities and maintain operational discipline under tight deadlines.

Experience:

• 5+ years of experience in sales engineering, solution architecture, or advanced technical support roles in the IT security domain.
• Hands-on experience in designing and deploying large-scale Palo Alto Networks solutions in enterprise environments.

Education and Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as PCNSA, PCNSE, or equivalent vendor certifications (e.g., CCNP Security, NSE4) are highly preferred.

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

About the Role:

We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis. You must be experienced in building highly scalable and resilient systems that can meet our customer needs.

Responsibilities

• Improve and create new lead capture domain models.
• Build backend & Frontend API features and architecture.
• Work cross-functionally across our platform, experience, integrations, payments and marketplace teams.
• Drive performance through benchmarking and optimization
• Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
• Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products
• Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
• Work on 1 to 2 products.
• Create and improve lead capture tools like funnels, websites, forms, surveys, social media
• Architect and build backend & Frontend APIs and features

Your Core Skills

• 4+ years of experience in a full-stack environment.
• Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL
• Must be able to work with a team and collaborate remotely.
• You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
• You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
• Ability to stitch together many different services and processes together, even if you have not worked with them before.
• Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
• Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
• Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
• A keen eye for design and love to think about user flows and user experiences.
• Must have experience with HTML5 and CSS3

Additional Skills

• Experience with the Nuxt.js framework is a plus.
• Experience with MongoDB profiling and query optimization.
• Using CSS frameworks such as Bootstrap and TailwindCSS
• Experience working in the GCP (Google Cloud Platform) ecosystem.

We are seeking an experienced Human Resources Manager to join our team. The ideal candidate will have a minimum of 5 years of experience in recruitment, team management, and employee relations. The Human Resources Manager will be responsible for managing the day-to-day operations of the HR department, developing and implementing HR policies and procedures, and ensuring compliance with all applicable employment laws and regulations.

Responsibilities:

• Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.
• Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.
• Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.
• Manage employee relations issues, including grievances, conflicts, and disciplinary actions.
• Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees.
• Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.
• Maintain HR records and ensure that employee files are up-to-date and accurate.
• Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.
• Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

• Bachelor's degree in Human Resources or related field.
• Minimum of 5 years of experience in recruitment, team management, and employee relations.
• Strong knowledge of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Ability to handle sensitive and confidential information.
• Strong organizational and time management skills.

Responsibilities:

• Design the overall architecture of the web application.
• Maintain code integrity, and quality, and ensure responsiveness of applications.
• Address and improve any technical issues.
• Building reusable components and front-end libraries for future use.
• Must have strong experience in designing and maintaining a database.
• Work with modern frameworks and design patterns, minimum one-year experience with Full stack paradigm required.
• Handle technical queries raised by the development team and provide support and guidance to them.
• Troubleshoot and debug issues, perform testing, and optimize application performance
• Collaborate with front-end and back-end engineers to design and create advanced, elegant, and efficient systems.

Skills:

• Strong proficiency with 3 - 5 years of experience.
• Expertise in Laravel and a good understanding of other core PHP frameworks using REST APIs.
• Professional, definite communication skills.
• Excellent knowledge of HTML, CSS, Ajax, jQuery, and JavaScript.
• Extensive experience in designing and maintaining databases such as MySQL.
• Mastery of CMS such as WordPress and Magento is an advantage.
• Comprehensive knowledge of version controlling – GIT.
• Creating self-contained, reusable, and testable modules and components.
• Optimizing client and server-side code for maximum speed.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

This is intership for three months .

About the internship

Selected intern's day-to-day responsibilities include:

1. Testing graphics across various media

2.Creating images and layouts by hand or using design software

3.Ensure final graphics and layouts are visually appealing and on-brand

4.Prepare rough drafts and present ideas

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are available for duration of 3 months

3. are from or open to relocate to Delhi and neighboring cities

4. have relevant skills and interests

Skills and Experience:

• 2 years experience on the aforementioned tech stack
• 3+ years overall mobile app development experience
• Excellent English communication skills
• Ability to work as an individual contributor as well as a team player
• Must have experience on native iOS or Android development without Flutter
• Should thoroughly know app store/play store build deployment process
• Strong knowledge of SQL queries, stored procedures, and functions

Responsibilities:

• Coding,  and debugging in Flutter
• Interaction with the client to understand their requirements
• Participating in task estimation
• Collaboration with team members to ensure smooth and quality deliveries.

About https://validateme.online/">ValidateMe Online:

The ValidateMe Online platform enables the users to securely store and share their employment, educational and personal documents. ValidateMe uses blockchain technology to maintain the privacy of the documents and ensures that only the owners have the authority to view or share the documents. It acts as a common platform for users and organizations, educational institutes and universities to complete the background process seamlessly and quickly.

What You Will Do

• Lead the delivery of high quality, innovative, flexible, and scalable technical solutions that meet business requirements
• Perform hands-on development and provide thoughtful code reviews
• Mentor and lead development team members to continuously improve quality and productivity to achieve business results
• Design, develop, test and support applications and services using React, NodeJS, mongoDB, blockchain and others.
• Engage in requirements analysis and product engineering discussions, leading to delivery of high-quality user stories and acceptance criteria.
• Conduct Proof of Concepts for testing business ideas.
• Recommend ways to improve reliability, maintenance, efficiency, and quality.
• Follow SCRUM Agile Development methodology
  
  

What You Will Need

• 6+ years of relevant experience
• Advanced knowledge of software development methodology, techniques & standards.
• Strong understanding of software design concepts, patterns, tools and best practices.
• Must have full stack experience using NodeJS, React and NoSQL Databases.
• Must have worked on at least one cloud platform.
• Should have built and used a REST API.
• Experience with mongoDB is a plus.
• Experience with blockchain technology is a plus.
• Background building container using docker and deploying using Kubernetes is a plus.
  
  

Who You Are?

• One with excellent communication and prioritization skills.
• Owns success – Takes responsibility for the successful delivery of the solutions.
• Strong desire to improve upon one’s skills in software development, frameworks and technologies

What We Offer

• Limitless growth and learning opportunities.
• A collaborative and positive culture — Your team will be as smart and driven as you.
• Outstanding compensation, including attractive Employee Stock Options.
• A chance to make an impact — Your work will contribute directly to our strategy.